Mercedes-Benz S-Class Service Bulletins
741 manufacturer communications on file.
- May 22, 2025•Document ID: 11018613Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.20-P-079313
- Date Added:
- May 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The adaptive rear compartment lighting is sporadically inoperative. In one or all rear interior lamps, one of the following specified fault codes (DTC) is stored. • E48/3 (Adaptive rear interior lamp, roof, left) / DTC B17D149 - The "Adaptive interior lighting" control unit for the rear left roof has malfunctioned. There is an internal electrical fault. • E48/4 (Adaptive rear interior lamp, roof, center) / DTC B17D349 - The "Adaptive interior lighting" control unit for the rear center roof has malfunctioned. There is an internal electrical fault. • E48/5 (Adaptive rear interior lamp, roof, right) / DTC B17D249 - The "Adaptive interior lighting" control unit for the rear right roof has malfunctioned. There is an internal electrical fault. Cause Software in the control units E48/3-5. Remedy Update the software of control units E48/3-5.
Associated Products (2)Associated Documents - May 22, 2025•Document ID: 11018589Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.20-P-073522
- Date Added:
- May 27, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint It remains dark when switching on the rear passenger compartment interior lighting. Cause Coding of component part control unit N10/6. Remedy 1. Perform SCN coding of component part control unit N10/6. 2. Reset settings of interior lighting on rear displays, see pictures 2 to 4 in attachment. For vehicles without rear displays, perform reset on rear tablet. 3. Operate reading light pushbutton switch (A) in grab handle light => Reading light only turns on in grab handle light 4. Operate reading light pushbutton switch (A) in grab handle light again => Reading light only turns off in grab handle light
Associated Products (4)Associated Documents - May 22, 2025•Document ID: 11018626Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-079271
- Date Added:
- May 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the customer that "over-the-air" registration of the vehicle with the Mercedes Intelligent Cloud is not possible. On a gray import vehicle, this is due to the fact that the SIM card installed in the HERMES communications module cannot dial into the mobile phone network in the importing country. Remedy The only way of avoiding the message in the instrument cluster is to deactivate the HERMES module using the 09o deactivation process after obtaining the customer's consent. After deactivation, the HERMES control unit (N112/9) has the operating status "Inoperative". The message "SOS not ready" appears in the audio/COMAND display (A40/8) and may also appear in the instrument cluster. This display message tells the customer that the emergency call function is not available. In addition, the workshop must attach a label (2 x part number A9078172900 required) to the cover of the emergency call button in the overhead control panel and to the emergency call button itself. Replacing the hardware of the HERMES communication module is not effective.
Associated Products (119)2024 Mercedes-Benz G-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz AMG GT+ 99 moreAssociated Documents - May 21, 2025•Document ID: 11019018Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI33.30-P-056665
- Date Added:
- June 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove outboard side shafts (extract outer joint gearing from wheel hub) 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") using Molykote and leave to dry for one hour in removed condition 4. Reinstall side shafts
Associated Products (274)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class+ 254 moreAssociated Documents - May 20, 2025•Document ID: 11018532Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-078127
- Date Added:
- May 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Vehicle not AC charging. Check engine light on. PTCU/N127 with fault code P0D9100 "The lock for the charging cable has an open circuit". Cause Possible Software topic. Remedy Please open TIPS case. TIPS case: Needed customer feedback: When did the complaint/IC message occur? While driving and /or charging / or parking? If the complaint occurred while charging, how long after did the complaint/IC message occur? Which charging station was used, which provider (picture if possible)? Attach HV CUL and QT to the case Test: Verify AC charging Erase fault codes and verify if fault code P0D9100 “The lock for the charging cable has an open circuit” returns Check AV of AC charger Check the connection of the charging cable and charging socket and lock actuator – 1) yes or no? – 2) Did the failure disappear or not? Check the connection of the OBC and HV-Harness to the charging socket (unplug and plug again) – 1) yes or no 2) Did the failure disappear or not? Check the LV-connection to the locking actuator on the charging socket (unplug and plug again) – 1) yes or no? 2) any changes? Check the emergency release activation on the locking actuator – was it triggered/pulled out or not? Emergency release should be rotated back in not activated position Check for SW updates for AC charger and PTCU. SW remedy expected to be available 06/2025
Associated Products (5)Associated Documents - May 15, 2025•Document ID: 11018625Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- EW - Tank Leakage
- Date Added:
- May 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryIn our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (DMTL) in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (vehicles certified as LEV II) and 15 years/150,000 miles (vehicles certified as LEV III), whichever occurs first, for the following condition: • Under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code (DTC) entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp (‘MIL’).
Associated Products (57)2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class+ 37 moreAssociated Documents - May 13, 2025•Document ID: 11018296Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SUSPENSION
- Mfr Comm. #:
- LI32.50-P-079304
- Date Added:
- May 14, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Harsh shift feeling followed immediately by "Suspension Malfunction" on instrument cluster and accompanied by either: P0AFB00 in A79/8 OR U013287 B210A00 in M67/X Cause Software timing with 48V and suspension systems. Remedy Update the Integrated Starter Alternator control unit (A79/8) software. Note that A79/8 has two listed software numbers on the quick test, updating the control unit should update the pair to the following combinations (example attached for software number locations): • A7259026400 and A7259030801 • A7259026700 and A7259031401 • A7259026800 and A7259031601
Associated Products (3)Associated Documents - May 8, 2025•Document ID: 11018228Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI46.80-P-079280
- Date Added:
- May 13, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones. Cause Relative movement of toothed rack relative to housing. Remedy 1. Detach underfloor paneling under rear axle steering. 2. Remove heat shield. 3. Remove large clamps from left bellows. 4. Open small clamps on left using a suitable tool and slide to side. 5. Slide bellows to side. 6. A second person sits in the veh. and steers with activated drive, automatic transmission in N position, to left limit stop. Careful! Risk of entrapment when steering at the same time! Do not move steering wheel during operation steps 7 and 8! 7. Clean screw-on stud of any grease using a clean, lint-free rag. => Up to the area where the stud enters the bearing! Then completely remove grease from screw-on stud with a lint-free rag soaked in safety cleaner (A 000 986 56 01). => Up to the area where the stud enters the bearing! Important: The surface must be entirely clean and free of grease! 8. Then apply Hylomar (A 001 989 25 20 09) all around the degreased screw-on stud using a clean brush. => Up to the area where the stud enters the bearing! 9. Move steering wheel from end stop to end stop several times. Then steer to left limit stop again. Careful! Risk of entrapment when steering at the same time! 10. Then apply Hylomar again. 11. Bellows installation: Coat contact surfaces of bellows and rack-and-pinion steering lightly with Renolit (A094 989 38 00). When doing so, ensure that the grease is underneath the edges of the bellows. Replace large clamps (A 001 995 15 35). The small clamp can be reused. 12. Repeat operation steps 3 to 5 on the other side. 13. A second person sits in the veh. and steers with activated drive, automatic transmission in N position, to right limit stop. Careful! Risk of entrapment when steering at the same time! 14. Then repeat operation steps 7 to 11 for the screw-on stud on the other side. 15. Attach heat shield. 16. Attach underfloor paneling. 17. When relocating the vehicle on the premises, please use Snow Chain Mode through the head unit. 18. Leave the Hylomar to dry for approx. 90 minutes. Note: Deactivate Snow Chain Mode after parking! 19. Then perform a test drive.
Associated Products (5)Associated Documents - May 7, 2025•Document ID: 11018164Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- May 8, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and Hardware part numbers: A0009019716 or A0009016022 B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (53)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 33 moreAssociated Documents - May 7, 2025•Document ID: 11018160Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-076030
- Date Added:
- May 8, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After the charging process is complete, the IC message with charging error appears and the FC P0CFE00 is stored in the "N83 - AC charger for high-voltage battery (SG-LG)" control unit. The fault message and the fault memory entry can also appear during time-delayed charging at the start of the pause in charging. Both only occur in combination with active pre-entry climate control. Cause Software in the "N83 - AC charger for high-voltage battery (SG-LG)" control unit. Remedy For 206 and 223 model lines with code 802 - Perform SCN coding in control unit "N83 - AC charger for high-voltage battery (SG-LG)". If, even after the coding has been successfully completed, the FC P0CFE00 continues to occur, please do not replace any parts. New software fix is currently in development and it is expected to be released by 08/2025. Replacing of parts will not bring in any remedial action. For 243 model line - Fix is already available. Please tell the workshop to perform software update and SCN coding for control units "N116/5 - Direct current charge connection unit (DCCU)" and "N83/11 - AC charger for high-voltage battery (SG-LG)" to resolve the problem.
Associated Products (10)Associated Documents - May 5, 2025•Document ID: 11018031Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078303
- Date Added:
- May 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: Perform SCN coding in control unit OMSH223 (N168). For vehicles as of modification year 23/2: Considered to be a series production configuration. A change will not be possible in future. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (44)2025 Mercedes-Benz C-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLS-Class+ 24 moreAssociated Documents - May 3, 2025•Document ID: 11018890Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 05022025
- Date Added:
- June 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ignition lock (EZS) control unit does not correspond with the latest series production configuration. The EZS control unit will receive an OTA software update which will improve the performance of hands-free access on the affected vehicles. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Associated Products (12)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-ClassAssociated Documents - May 2, 2025•Document ID: 11018213Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA-5497821/22
- Date Added:
- May 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the coding for the electronic ignition lock control unit does not correspond to the latest series production configuration. The electronic ignition lock control unit will be updated to change the logic for locking and unlocking the vehicle via the door handles. To unlock the vehicle, the large outer contact surface of the door handle must be touched. To lock the vehicle, the small, recessed contact surface of the door handle must be touched. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Associated Products (13)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz E-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - May 2, 2025•Document ID: 11018206Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-071499
- Date Added:
- May 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge, create a TIPS case. -Must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM and N73/3 EZS CUL • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".
Associated Products (107)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class+ 87 moreAssociated Documents - May 2, 2025•Document ID: 11018204Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; STEERING; LANE DEPARTURE: ASSIST
- Mfr Comm. #:
- LI46.10-P-078012
- Date Added:
- May 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy In the event of a customer complaint and fault code in IDC control unit: U186B29 in IDC223 or fault code U0429E0, U042941, U042929, U042902, U0429E1 in IDC213 or fault code in HOSWD control unit: B1E7614 Test: Please perform the new SCN coding for HOSWD control unit (N179/1) (available since May 2025). Please flash the IDC (N62/4) software A223 902 75 37 (only applies to HOSWD223). Erase fault memory Remedy: Switch on ignition without touching the steering wheel. If after 10 seconds without touching the steering wheel, one of the two fault messages appears in the IC: Please check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). If there is visible damage -> replace steering wheel electronics or feed lines. If there is no visible damage -> Please create TIPS case! If no yellow message appears in the instrument cluster within 10 seconds: Please grab the steering wheel all the way round, including the 6 o'clock chrome molding, with both hands (see picture 1). If the fault is triggered by grabbing the steering wheel rim or pressing on the 6 o'clock clasp, check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). Check ground connections (screw connections and cable to steering wheel rim); if necessary tighten screws/bolts and check for corrosion (Picture 4). If there is visible damage -> replace steering wheel electronics or feed lines. If no fault is visible: Please open a TIPS case! In the event of a customer complaint and further fault code in HOSWD: B1E7713: Check ground connections (screw connections and cable to steering wheel rim); if necessary tighten screws/bolts and check for corrosion (Picture 4). B1F1F04: Check hand detection system control unit; if necessary swap with donor vehicle (ensure that the HW part numbers are identical).
Associated Products (57)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class+ 37 moreAssociated Documents - April 28, 2025•Document ID: 11017500Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078896
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy Check for external damage: You can identify a damaged headlamp in the following way: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent, then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: External damage to the headlamp does not present a warranty or goodwill case. 1. Clear fogged/condensed LED headlamps and LED rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). 7. If the condensation has disappeared, nothing else has to be done. Note: If defrosting has been performed, you can skip the first step. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • All vents have to be sealed with sealing compound and the existing diaphragm with the stamp (picture 3 [3]). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged (picture 6). • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is tight and there is natural physical condensation. • If a higher pressure drop than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. If the pressure test is not passed, the headlamp is leaky. If the cause cannot be rectified, the headlamp must be replaced. Note: If the headlamp is replaced, no dry packs may be installed on the new replacement headlamp. AR82.10-P-5455WT was created for the pressure test. This AR can be used as a reference manual for all closed headlamps. In the event of an open headlamp system, the vent ducts must be sealed before the pressure test.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 28, 2025•Document ID: 11017496Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078301
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for damage. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078896 The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 25, 2025•Document ID: 11017218Over The AirAIR BAGS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 20250425
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the airbag control unit software does not correspond to the latest series production configuration. The airbag control unit will be updated to improve the vehicle charging functionality during future OTA updates. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Associated Products (9)Associated Documents - April 21, 2025•Document ID: 11017217Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.30-P-079081
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead control panel is malfunctioning. Fault code B110709 or fault code B11F697 are present in the overhead control panel with the status (active) or (active stored). or The temperature sensor in the overhead control panel measures an incorrect temperature (the temperature value can be checked against the actual value in the overhead control panel) If the above-mentioned fault code is not present, the cause could be malfunction on the air conditioning system. Remedy If one of the above-mentioned fault codes should occur, a TIPS case must be created here. If the above fault codes or actual value differences are present in the OCP - please send the case to the Body/Chassis/ Entertainment inbox. Otherwise, the case must be sent to the HV/LV inbox for support in A/C diagnosis. *** It is not necessary to replace the overhead control panel ***
Associated Products (49)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class+ 29 moreAssociated Documents - April 21, 2025•Document ID: 11017119Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-079087
- Date Added:
- April 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Traffic Cams Cause Analysis ongoing. Remedy Please track the LI for further updates. Note: Please do not create TIPS cases. Please do not replace any components. HU/Hermes SW update / SCN coding will not fix the issue.
Associated Products (88)2024 Mercedes-Benz G-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class+ 68 moreAssociated Documents