Mercedes-Benz G-Class Service Bulletins

325 manufacturer communications on file.

• February 13, 2026•Document ID: 11028834

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI27.19-P-080219

  Date Added:

  February 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure sensor 'A' has a short circuit to positive stored in VGS control unit. Cause Electrical failure of oil pressure sensor integrated into VGS Control Unit Remedy Intelligent Predictive Repair (IPR) recognizes this fault pattern and will provide the necessary repair suggestion. 1. Perform IPR and follow the recommended procedures 2. Replace complete EHS valve body, fill to near max fluid level, & complete initial start-up - Ensure all oil guide pipes are installed in the new valve body to prevent a new concern after replacement.

  Associated Products (95)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class+ 75 more
  Associated Documents

  • DownloadMC-11028834-0001.pdf↗
• February 13, 2026•Document ID: 11028817

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.70-P-079903

  Date Added:

  February 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noise interference when using the hands-free system (phone call). Cause The noise is caused by electromagnetic interference (EMC fault) affecting the microphone lines and thus impacting voice quality. The severity of these faults may vary depending on the vehicle. Remedy To avoid EMC-related interference noise, the SOS microphone line is no longer routed through the rear-installed head unit (A26/17) but is instead routed directly from the new double microphone to the telematics control unit (N112/9). The work instruction for implementation is attached to this document and must be completed in full. Operation steps from the attachment: • Slide 6: De-pin pins 19 and 6 from plug A at the head unit (A26/17), insulate and strap down. These lines are no longer needed. • Slide 7: Replace the front left microphone with the double microphone (A213 820 2801) (AR82.70-P-8969XG). Info: The installation location of the double microphone is always at the front left. There is no difference here between the right-hand drive or left-hand drive versions. • Slide 9: Pin the double microphone wiring harness at connector X58/3X1 at pin 1 (white) and pin 14 (shield). • Slide 10: De-pin the Hermes wiring harness at connector X58/3X1 pin 1 (black line) and pin the white line in its place. Connect to pin 14 (brown line). Insulate the black line and tie it back. • Slide 15: De-pin and strap down the existing lines at connector 1 on the HERMES (N112/9) from pin 29 (brown), pin 30 (white), and pin 31 (black). • Slide 16: Insert the brown line of the new wiring harness at pin 29 and the white wire at pin 30. Connect the shield (black line) to pin 31. After completion, please document the following FO text in Vehicle Documentation System: "Conversion to double microphone (A213 820 28 01) performed as per LI82.70-P-079903."

  Associated Products (1)

  2025 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11028817-0001.pdf↗
• February 13, 2026•Document ID: 11028816

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  February 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

  Associated Products (114)

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  Associated Documents

  • DownloadMC-11028816-0001.pdf↗
• February 11, 2026•Document ID: 11028810

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI20.10-P-072886

  Date Added:

  February 13, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy 1. Use VMI to check for Emission Extended Warranty – Engine Thermostat (incl. software update) MY19-23, Various Models and Platforms (167, 190, 205, 213, 217, 222, 223, 232, 253, 290, 463) 2. If the vehicle is covered under the Emission Extended Warranty, Please perform steps outlined in the NCU for repairs. 3. If vehicle does not fall into the covered area of the Extended Warranty please check for Software updates to the ME control unit and then proceed with "Remedy Instructions" in attachments. Due to formatting issues please see "remedy instructions" in attachments

  Associated Products (66)

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  Associated Documents

  • DownloadMC-11028810-0001.pdf↗
• February 7, 2026•Document ID: 11028648

  Emissions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  NCU - 2025040001

  Date Added:

  February 7, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control software might not meet current specifications. As a result, the diagnosis routine for monitoring the air-fuel ratio might not be activated as intended and a malfunction in the oxygen sensor could be erroneously detected causing the “check engine” Malfunction Indicator Lamp (‘MIL’) to illuminate. MBUSA will conduct a voluntary emissions recall. An authorized Mercedes-Benz dealer will update the engine control unit software.

  Associated Products (3)

  2023 Mercedes-Benz C-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz SL-Class
  Associated Documents

  • DownloadMC-11028648-0001.pdf↗
• February 3, 2026•Document ID: 11028270

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.10-P-075869

  Date Added:

  February 4, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units. N45 or N15/7 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present: Process them as per the guided test in Xentry. If no faults are present: 2. Check the transmission oil level If the oil level is correct: 3. Unplug the connector for the transfer cases control unit and reassess the vehicle on a subsequent test drive If the complaint no longer occurs with the control unit disconnected: 4. Perform an oil change of the transfer case according to WIS specifications - Collect an oil sample of the original fluid 5. Complete all transfer case Tech-in processes located under VG Control Unit > Adaptations - Resetting the oil service data - Calibration of N15/7 5. Perform road test of vehicle to bring transmission to operating temperature ( >60C ) 6. Operate vehicle in full circle with steering at full lock - 5x to the left - 5x to the right Return the vehicle to the client and request they drive the vehicle for at least 200 miles and return if the concern is not resolved. The extended drive will ensure the clutches are properly conditioned with the new oil and should resolve the concern. If the concern continues to occur with the control unit disconnected or after the above steps have been performed, please submit a TIPS case to the Powertrain inbox with the following information: - Initial quick test with fault freeze frame data - Initial transmission EEPROM data - VGS and Transfer Case Control Unit Log (N45 or N15/7) - Photo of the original oil condition - What color was the fluid drained from the transfer case before the oil change? - Was an oil sample collected, and can you provide a photo of the original fluid? - What color and part number fluid was used during the oil change? - How far was the vehicle driven after?

  Associated Products (93)

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  Associated Documents

  • DownloadMC-11028270-0001.pdf↗
• January 30, 2026•Document ID: 11027904

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  January 31, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

  Associated Products (124)

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  Associated Documents

  • DownloadMC-11027904-0001.pdf↗
• January 26, 2026•Document ID: 11027820

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-078722

  Date Added:

  January 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the plug into the GNSS connection and ensure that the plug has engaged correctly.

  Associated Products (60)

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  Associated Documents

  • DownloadMC-11027820-0001.pdf↗
• January 21, 2026•Document ID: 11027782

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  LI00.01-P-078887

  Date Added:

  January 23, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174

  Associated Products (111)

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  Associated Documents

  • DownloadMC-11027782-0001.pdf↗
• January 20, 2026•Document ID: 11027752

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-078779

  Date Added:

  January 22, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. Vehicle production date prior to December 2025. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

  Associated Products (31)

  2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLS-Class2019 Mercedes-Benz G-Class2019 Mercedes-Benz GLS-Class+ 11 more
  Associated Documents

  • DownloadMC-11027752-0001.pdf↗
• January 16, 2026•Document ID: 11027751

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 22, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there are other Li's that apply to your concern OR you have a fault and/or guided test that leads to a root cause. AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements (Template attached to be used for submission of Warranty claim and/or TIPS case) Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)

  Associated Products (145)

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  Associated Documents

  • DownloadMC-11027751-0001.pdf↗
• January 15, 2026•Document ID: 11027678

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI05.20-P-080192

  Date Added:

  January 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states check engine light on in the dash. Vehicle has one or more DTC's Present P164B00, P164B09, P2B4400, P005A07, P005C07, P005A09, P005C09, P003C07, P2B5007, P003C09, P2B5009, P34C200, P34C109, P34C800, P34BE00, P34BD09 Cause Software and Hardware Remedy 1. Check for available Software updates for the Engine Control Unit ME N3/10. Perform update if available. 2. Check part numbers on ALL CAMTRONIC actuators to ensure latest part numbers are installed. 3. A177 982 03 03 and A177 982 17 00 should be replaced by A177 982 19 00 4. A177 982 02 03 and A177 982 16 00 should be replaced by A177 982 18 00 5. Remove engine cover and check for heat damage on the engine cover and wiring harness in the area above the engine compartment bulkhead and near the windshield. 6. In the event of wiring harness damage please open a TIPS case with photos of the harness and include a Lambda Line Graph Test for evaluation.

  Associated Products (63)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class+ 43 more
  Associated Documents

  • DownloadMC-11027678-0001.pdf↗
• January 15, 2026•Document ID: 11027682

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 16, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)

  Associated Products (140)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 120 more
  Associated Documents

  • DownloadMC-11027682-0001.pdf↗
• January 13, 2026•Document ID: 11027655

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS

  Mfr Comm. #:

  LI54.70-P-080191

  Date Added:

  January 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Consistently reproducible erroneous parktronic warnings from front. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible. NOTE: The parking system serves solely as an aid. Please review both the system function and system limitations as shown in the Operator's Manual. Certain environmental factors can affect system functionality such as hot exhaust gases or extreme heat, sensor interference, or other outside influences or aftermarket modifications. If after verifying the complaint is consistently reproducible: 1. Remove the brush guard and verify the park distance sensors function as expected. 2. Reinstall brush guard and adjust so that it is as far away from the park sensors as possible. Typically only small adjustments are possible. 3. Check function. If the concern is still consistently reproducible, please apply clear matte film to the locations as shown below at a minimum, although the clear matte film may be applied to the whole brush guard.

  Associated Products (1)

  2025 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11027655-0001.pdf↗
• January 7, 2026•Document ID: 11027566

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.30-P-079850

  Date Added:

  January 9, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements Cooling Capacity Test (If System Has a Charge) Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs - Warranty Submission Requirements on the Repair Order Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found

  Associated Products (138)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 118 more
  Associated Documents

  • DownloadMC-11027566-0001.pdf↗
• January 6, 2026•Document ID: 11027120

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI20.10-P-072886

  Date Added:

  January 6, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy 1. Use VMI to check for Emission Extended Warranty – Engine Thermostat (incl. software update) MY19-23, Various Models and Platforms (167, 190, 205, 213, 217, 222, 223, 232, 253, 290, 463) 2. If the vehicle is covered under the Emission Extended Warranty, Please perform steps outlined in the NCU for repairs. 3. If vehicle does not fall into the covered area of the Extended Warranty please proceed with "Remedy Instructions" in attachments. Due to formatting issues please see "remedy instructions" in attachments

  Associated Products (65)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class+ 45 more
  Associated Documents

  • DownloadMC-11027120-0001.pdf↗
• January 5, 2026•Document ID: 11026961

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI06.10-P-076023

  Date Added:

  January 5, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer reports illuminated CEL. Additionally no start condition, lack of power, failure to recover from ECO stop, and/or poor acceleration. Cause • Under investigation Remedy Process FSCU and ME codes via guided test. Perform fuel pressure test on high and low pressure sides of system. Check and perform electrical testing from N118 X1 pin 1 to K40/5 S2 pin 1 Check from N118 X1 pin 2 to W10/1 with ignition on. Look for voltage drop. Check from N118 X2 pin 9 and 10 to X30/21 pin 1 and 2 and check CAN low/high voltages to see if in spec. Check for loose contacts at these pins and/or corrosion. Check resistance from N118 X1 pin 3,4,5,6 to X18/3 pin 1,4,3,2 and check for loose contacts and/or corrosion. Also pin drag and ensure within spec. Check and inspect all pins at X18/3 and perform wiggle test while monitoring AV. Ensure within spec. If all electrical tests pass. Open a TIPS case with the results from them as well as the fuel pressure tests.

  Associated Products (10)

  2025 Mercedes-Benz G-Class2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11026961-0001.pdf↗
• January 2, 2026•Document ID: 11026968

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.70-P-079903

  Date Added:

  January 5, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noise interference when using the hands-free system (phone call). Cause The noise is caused by electromagnetic interference (EMC fault) affecting the microphone lines and thus impacting voice quality. The severity of these faults may vary depending on the vehicle. Remedy To avoid EMC-related interference noise, the SOS microphone line is no longer routed through the rear-installed head unit (A26/17) but is instead routed directly from the new double microphone to the telematics control unit (N112/9). The work instruction for implementation is attached to this document and must be completed in full. Operation steps from the attachment: • Slide 6: Unpin connector A at the head unit (A26/17) pin 19 and pin 6, insulate them, and tie them back. These lines are no longer needed. • Slide 8: Replace front left microphone with double microphone (A213 820 2801) (AR82.70-P-8969XG). Info: The installation location of the double microphone is always front left. There is no difference here between the righthand drive or left-hand drive versions. • Slide 10: Pin the double microphone wiring harness to connector X58/3X1 at pin 1 (white) and pin 14 (screen). • Slide 12: Unpin the Hermes wiring harness at connector X58/3X1 pin 1 (black line) and pin the white line in its place. Connect to pin 14 (brown line). Insulate the black line and tie it back. • Slide 18: Unpin pin 29 (brown), pin 30 (white), and pin 31 (black) from connector 1 on the HERMES (N112/9). Pin the screen (black line) to pin 31. Pin brown to pin 29 and signal (white) to pin 30. Note on parts availability: In December 2025 and January 2026, there may be limited availability of repair wiring harnesses.

  Associated Products (6)

  2025 Mercedes-Benz G-Class2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11026968-0001.pdf↗
• December 20, 2025•Document ID: 11026833

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.35-P-080160

  Date Added:

  December 24, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS) when the vehicle is stationary and ECO Start/Stop is active (combustion engine is off). The noise is more noticeable outside the vehicle and in acoustically shielded areas such as closed rooms or garages. Cause The noise in the valve body (EHS) is caused by superimposed pressure peaks acting on the valves. This phenomenon occurs only after a certain running-in period due to the influence of micro-contamination in the valve bores. Remedy A hardware modification of the electro-hydraulic control unit (EHS) is currently being implemented (no change to the part number). This will be incorporated into series production and as a spare part starting from 12/2025. This is only a comfort-related complaint and has no impact on the functionality or service life of the transmission. For sensitive customers, the following measures can be performed: 1. Replace the electro-hydraulic control unit (EHS), the oil pan, and the transmission fluid. - Ensure all oil guide pipes are installed in the new valve body to prevent a new concern after replacement. (See attached location guide)

  Associated Products (104)

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  Associated Documents

  • DownloadMC-11026833-0001.pdf↗
• December 11, 2025•Document ID: 11026593

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI54.71-P-078112

  Date Added:

  December 11, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10 for the Supercap (C8) connection. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.

  Associated Products (14)

  2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-Class2011 Mercedes-Benz G-Class2010 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11026593-0001.pdf↗