Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11122420August 26, 2018
SUSPENSION
REAR AND FRONT SUSPENSIONS NOT WORKING VERY HARD RIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121793August 23, 2018
FUEL/PROPULSION SYSTEM
LEAK FROM THE GAS TANK UNDER BACK SEAT. SMELL OF GAS INSIDE THE CAR. FUEL PUMP DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120244August 16, 2018
SERVICE BRAKES
WHILE DRIVING TO WORK, THE REDUCED BRAKING POWER LIGHT ILLUMINATED AND I HAD NO BRAKES. I ALMOST HIT THE CAR IN FRONT OF ME, BUT MANAGED TO SWERVE OUT OF THE WAY AND MAKE IT TO THE BRAKE-DOWN LANE. I SHUT OF THE IGNITION, AND WHEN I RESTARTED IT, THE PROBLEM WENT AWAY. I WAS VERY LUCKY, THIS TIME...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119751August 13, 2018
ENGINE, SUSPENSION
THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119760August 13, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE OF MINUTES WAS SCARY AND SHOCKING FOR ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119435August 12, 2018
UNKNOWN OR OTHER
VERY WEAK BACKUP CAMERA WARNING SIGNAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115881August 6, 2018
AIR BAGS
2.5 YEARS SINCE RECALL ON DEFECTIVE AIRBAGS AND NO REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115797August 5, 2018
AIR BAGS
TAKATA RECALL. THE DEALERSHIP SAID THERE IS NO REMEDY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115740August 4, 2018
AIR BAGS
TAKATA RECALL THIS MERCEDES RECALL WAS INITIATED IN JUNE 2016 AND PRIORITY WAS GIVEN TO OLDER CARS IN WARMER CLIMATES. WE LIVE IN FLORIDA AND WE HAVE A 2011 E350 CONVERTIBLE. TODAYS DATE IS AUG 4TH 2018 OVER TWO YEARS LATER, SEVERAL MISSED DEADLINES HAVE COME AND GONE WITH VAGUE EXCUSES ABOUT AIRBAG AVAILABILITY. WHEN IS THE NHTSA GOING TO INTERVENE? I JUST CALLED MY LOCAL ORANGE PARK MB DEALERSHIP AND WAS TOLD MAYBE BY DECEMBER THE AIRBAGS WILL ARRIVE. SORRY, I JUST DO NOT BELIEVE THEM BASED ON THEIR TRACK RECORD. WHAT IF THE AIR BAG GOES OFF AND MY WIFE AND 11YR OLD SON ARE KILLED? THIS IS A LIFE THREATENING ISSUE, BASICALLY THE CARS COULD KILL THE DRIVERS. SURELY THIS IS WHAT NHTSA IS SETUP FOR? DOES THIS AGENCY HAVE ANY POWERS TO ACT AND PROTECT CONSUMERS? PLEASE DO SOMETHING BEFORE MORE PEOPLE DIE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115356August 2, 2018
UNKNOWN OR OTHER
PRE SAFE COLLISION WARNING SYSTEM FAULT, WITH REPEATED FALSE ALERTS WHILE VEHICLE IN MOTION, WITHOUT ANY NEARBY VEHICLES OR OBSTRUCTIONS AHEAD. FALSE ALERTS CAN RESULT IN SUDDEN BRAKING RESPONSE, WHICH CAN BE A HAZARD TO FOLLOWING OR SURROUNDING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115056August 1, 2018
UNKNOWN OR OTHER
WINDSHIELD WAS STRUCK BY A ROCK AND AN INCH HORIZONTAL CRACK HAS SINCE POPPED UP. CAR WAS PURCHASED 06/28. HAD MANY CARS BEFORE & NEVER HAD A CRACKED WINDSHIELD. GM & CHRYSLER. THIS IS MY FIRST FOREIGN MADE CAR & LOW AND BEHOLD, THE WINDSHIELD CRACKS AFTER BEING STRUCK BY A ROCK. THIS IS A QUALITY ISSUE WITH MB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115152August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK INGRAM MERCEDES-BENZ (217 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 274-4900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115180August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114707July 31, 2018
AIR BAGS
TAKATA RECALL IT HAS BEEN A YEAR SINCE THE NOTIFICATION OF A SIDE AIR BAG DEFECT WHICH COULD INJURE OR KILL A PASSENGER, AND I HAVE HEARD NOTHING FROM MERCEDES BENZ. THE LOCAL DEALER IN SARASOTA, FL SAYS THEY HAVE NO INFORMATION REGARDING THE REPLACEMENT. IF THEY ARE MANUFACTURING VEHICLES WITH SAFE AIR BAGS, THEN WHY CAN'T THEY FIX MINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114763July 31, 2018
AIR BAGS
TAKATA RECALL STILL WAITING FOR A REPLACEMENT FOR THIS DEFECTIVE AIRBAG. WE LIVE IN SOUTH FLORIDA WHICH I UNDERSTAND ,DUE TO THE HUMID WE HAVE IN SOUTH FLORIDA, MAKES THESE AIR BAGS DANGEROUS. DEALER SAYS THEY ONLY REPLACED SOME AND THEY DO NOT HAVE THE AIR BAGS REPLACEMENT. WHEN WILL THESE BE MADE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114752July 31, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE SPEAKERS IN THE REAR OF THE VEHICLE MADE AN ABNORMAL NOISE AND THEN BEGAN TO SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, 888-398-3936) WHERE DIAGNOSTIC TESTING FOUND NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,968.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11114582July 30, 2018
STRUCTURE:BODY
WHEN THE VEHICLE IS PARKED AND EITHER OF THE FRONT DOORS ARE OPENED, IT IS VERY DIFFICULT TO KEEP THE DOOR FROM SLAMMING ONTO SOMEONE ATTEMPTING TO EXIT THE VEHICLE. THIS OCCURS UNLESS THE VEHICLE ON A SLOPE DOWNHILL OR TOWARDS THE SIDE OF THE DOOR THAT IS OPENED. THIS HAS BRUISED MY LEGS AND MY TEEN-AGED DAUGHTER'S LEGS. I WILL NOT ALLOW MY 85 YEAR OLD FATHER TO EXIT WITHOUT SOMEONE ELSE TO HOLD HIS DOOR OPEN. MERCEDES-BENZ HAS REPLACED THE HINGES ONCE UNDER WARRANTY BUT SAYS NOW THAT THEY ARE "OPERATING AS DESIGNED." I GUESS THE DESIGN IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11114029July 27, 2018
SUSPENSION
TAKATA RECALL. VEHICLE INOPERABLE DUE TO INFLATORS NOT HOLDING AIR. CAR SUSPENSION SAGS WHILE STATIONARY. WARNING COMES ON PROMPTING DRIVER TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114098July 27, 2018
SUSPENSION
RIGHT FRONT AIR STRUT BLADDER EXPLODED WHILE DRIVING STRAIGHT ON A SMOOTH CITY STREET CAUSING RIGHT FRONT SUSPENSION TO COLLAPSE. CAR WAS ONLY DRIVABLE AT VERY SLOW SPEEDS AND WAS TRANSPORTED BY FLAT BED TO DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113641July 25, 2018
STRUCTURE:BODY
FRONT DRIVERS AND PASSENGER DOORS DO NOT STAY OPEN, NO TENSION AND DOOR CLOSES BACK ON YOU AFTER OPENING. WILL NOT STAY OPEN ON ZERO GRADIENT OR WHILE UPHILL. MERCEDES BENZ DEALERSHIP ATTEMPTED TO FIX AND CHANGE HINGES NUMEROUS TIMES. NOT HAS BEEN FIXED. DOOR HING HAS ZERO TENSION AND WILL NOT KEEP FRONT DOORS OPEN. VERY DANGEROUS IF CHILD IS IN BETWEEN DOORS AND DOOR CLOSES ON YOU. HAS INJURED AND BRUISED LEGS NUMEROUS TIME FOR NUMEROUS DRIVERS AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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