Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10628591August 26, 2014
FUEL SYSTEM, GASOLINE
I BEGAN NOTICING A STRONG SMELL OF GAS FROM INSIDE AND OUTSIDE THE CAR. I TOOK THE CAR TO THE DEALER AND THEY REMOVED THE REAR SEATS AND ACCESS PANEL TO THE FUEL SENDING UNITS. THEY FOUND FUEL LEAKING FROM THE FUEL SENDING UNIT WITH FUEL LEVEL SENSOR ON THE DRIVER'S SIDE. IT WAS LEAKING FROM THE UNIT ITSELF NOT THE SEAL RING. DAMAGE CODE 047006767. DEALER INDICATED IT WAS NECESSARY TO REPLACE. REPLACED FUEL SENDING UNIT WITH FUEL LEVEL SENSOR AND REPLACED WITH NEW, RECONNECTED LINES AND CONNECTORS. REINSTALLED ALL COMPONENTS, ADDED FUEL BACK IN THE TANK AND CHECK FOR LEAKS FROM SENDING UNIT. THEY DETERMINED THE UNIT WAS NOT LEAKING ONCE REPAIRED. FLASH FORWARD TO 7/24/14 AND I HAVE ISSUES AGAIN WITH THE FUEL SYSTEM. COMPONENTS OF THE SYSTEM WERE REPLACED AGAIN AT A COST OF $1,752.16. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE THIS ISSUE WITH THIS MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628089August 25, 2014
FUEL/PROPULSION SYSTEM, ENGINE
CHECK ENGINE LIGHT COMES ON SHORTLY AFTER FILL UP OF GASOLINE. LIGHT GOES OUT WHEN TANK IS ABOUT 1/2. REPEATS AT NEXT FILL UP. CHECK ENGINE CODE IS P0456: EVAP SYSTEM VERY SMALL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628111August 25, 2014
STRUCTURE:BODY, SUSPENSION, ENGINE
ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATED 12/16/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10627676August 23, 2014
FUEL SYSTEM, GASOLINE
STRONG FUEL SMELL AFTER FUELING THE CAR. VERY NOTICEABLE WHEN PARKED IN THE GARAGE. I REPORTED THIS TO THE REGIONAL MERCEDES BENZ REPRESENTATIVE AND THEY DENIED THAT THERE WAS AN ISSUE REPORTED OR RECALL FOR THIS ISSUE. DUE TO THIS SAFETY ISSUE, I DO NOT ALLOW MY WIFE TO DRIVE THE VEHICLE ANY LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627375August 22, 2014
FUEL SYSTEM, GASOLINE
ON JULY 30TH, 2014 I FUELED MY 2008 MERCEDES E63 AMG IN THE SAME MANNER AS I HAVE FOR THE PAST 3 YEARS OF OWNERSHIP. WHEN I PARKED MY VEHICLE IN THE GARAGE AND CLOSED THE DOOR I NOTICED A FAINT ODOR OF GASOLINE. I THOUGHT IT WAS JUST THE EXHAUST FUME BUILT UP IN THE ENCLOSED ENVIRONMENT. THE NEXT DAY WHEN I CHECKED, THERE WAS AN OVERWHELMING ODOR OF GASOLINE. FUMES WERE SO STRONG I COULD CLEARLY SMELL IT FROM MY FLOOR APARTMENT. LUCKILY MY NEIGHBOR WERE AWAY ON VACATION. THE SMELL OUTSIDE THE ENTRY WAY INTO THE GROWERS WAS SO STRONG IT STUNG MY EYES. KNOWING THE VOLATILITY GAS VAPORS I IMMEDIATELY OPENED THE GROWERS DOOR. WHEN I LOOKED UNDER THE REAR WHEEL ARCH OF THE DRIVER SIDE I SAW A PUDDLE ODD GASOLINE AND INTERMITTENT DROPS OF GASOLINE COMING DOWN FROM THE FUEL TANK AREA. THE GASOLINE DID NOT STOP LEAKING UNTIL I DRIVE IT TO ABOUT 3/4 FULL. IT TOOK 2 WEEKS FOR THE SMELL OF GASOLINE TO DISSIPATE FROM THE INTERIOR. I AM AWARE OF THE CLASS ACTION LAWSUIT AGAINST MERCEDES FOR THIS VERY SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627403August 22, 2014
SERVICE BRAKES
EXCESSIVE STEERING WHEEL VIBRATION WHEN BRAKING FROM 50-40MPH. TOLD BY A DEALER THAT ALL BRAKE ROTORS RUSTED AND WILL HAVE TO BE REPLACED AT MY EXPENSE (ESTIMATED $1200). CREATES UNSAFE DRIVING ENVIRONMENT, KNOWN PROBLEM ON 2010-2012 E350/E550, YET MB REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627008August 21, 2014
TIRES, WHEELS
HIT POT HOLE ON HWY 216 NEAR ABERNANT , AL AND BUSTED 2 TIRES AND KNOCKED FRONT END OUT OF ALIGNMENT. THE BILL TO FIX THE CAR WAS $796.00 . I DRIVE A 2014 MERCEDES BENZ E350. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627125August 21, 2014
FUEL SYSTEM, GASOLINE
STRONG SMELL OF GAS AROUND REAR OF DRIVER SIDE AND ALSO INSIDE OF CAR. I REMOVED THE BACK SEAT AND FUEL PUMP COVER TO FIND GAS POOLING INSIDE THE COMPARTMENT. GAS WAS ALSO STREAMING OUT OF A PLASTIC PIECE CONNECTED TO A HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626806August 20, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E-350. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626301August 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. AFTER THE CONTACT FILLED UP THE FUEL TANK, FUEL FUMES WERE PRESENT IN AND AROUND THE VEHICLE. WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, FUEL LEAKED FROM THE REAR OF THE VEHICLE ONTO THE GARAGE FLOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,874.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626103August 18, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TWICE, RECENTLY WHILE UNDER HARD ACCELERATION OF OVERTAKING OTHER CARS THE FAULT "ESC INOPERATIVE" APPEARED ON THE DASH ALONG WITH THE WARNING LIGHTS. THIS HAPPENED ONCE DURING THE INITIATION OF AN OVERTAKING ON A TWO LANE ROAD WITH ONCOMING TRAFFIC AND ANOTHER TIME AT 75 MPH WHILE OVERTAKING ANOTHER VEHICLE ON A TWO LANE FREEWAY. IN BOTH INSTANCES, VEHICLE WAS UNDER HARD ACCELERATION, AND THE FAILURE APPEARED IMMEDIATELY. AFTER THE FAULT APPEARS, THE CAR IS SIGNIFICANTLY UNDERPOWERED AT ALL SPEEDS AND HAS DIFFICULTY ACHIEVING THE ACCELERATION NEEDED IN SUCH CONDITIONS. AT LOW SPEEDS IT IS EXTREMELY UNDERPOWERED AND HAS DIFFICULTY ACCELERATING AWAY FROM A STOP. THE PROBLEM CAN TEMPORARILY BE RESOLVED BY RESTARTING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622552August 15, 2014
FUEL/PROPULSION SYSTEM
LATELY, EACH TIME I FILL THE GAS TANK, STRONG SMELL OF GAS FILLS THE GARAGE TILL I USE UP SOME OF THE GAS IN THE TANK, DRIVING THE CAR. THE SMELL SEEMS TO COME FROM DRIVER SIDE REAR WHEEL AREA. I NOTICED NHTSA STARTED AN INVESTIGATION ABOUT A YEAR AGO. I DON'T UNDERSTAND WHY IT HAS NOT BEEN CONCLUDED YET AND HOW ALL THESE COMPLAINTS OF SIMILAR NATURE, HAVE NOT BEEN ADDRESSED. MBNZ SHOULD BE HELD ACCOUNTABLE FOR THEIR ENGINEERING AND DESIGN. AS SOME NOTED, THEIR CARS WERE FIXED UNDER WARRANTY, SO MBNZ KNOWS ABOUT THIS PROBLEM AND SEEMS TO CHOOSE TO IGNORE. THIS IS WHERE NHTSA IS SUPPOSED TO COME IN AND PROTECT THE CONSUMERS OF THESE SO CALLED LUXURY ( EXPENSIVE) CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622247August 14, 2014
FUEL SYSTEM, GASOLINE
THE FUEL SENDING UNITS UNDER THE BACK SEAT WERE LEAKING FUEL DIRECTLY INTO THE PASSENGER COMPARTMENT. THE FLOOR MATS WERE SOAKED WITH GASOLINE AND THE FOAM INSULATION UNDER THE REAR SEAT, AND THE FOAM IN THE REAR SEAT SOAKED UP GASOLINE FROM THE LEAKING FUEL SENDING UNITS. THE SENDING UNITS WERE REPLACED BY THE MERCEDES DEALER AT A HIGH COST (A LITTLE OVER FOUR THOUSAND DOLLARS). OVER A YEAR LATER, WITH LOTS OF BAKING SODA, ODOR KILLERS, AND LEAVING THE SEAT OUT OF THE CAR WITH A FAN ON IT FOR TWO WEEKS, THE ODOR IS STILL STRONG IN THE CAR. PROBABLY THE ONLY REAL FIX WOULD BE TO REPLACE THE REAR SEAT, THE CARPETING ON THE FLOOR, THE MATS, AND THE INSULATION UNDER THE REAR SEAT. THE COST TO DO SO WOULD BE HIGH. MERCEDES SHOULD RECALL THESE CARS AND OWN UP TO THEIR PROBLEM. I HAVE NO DOUBT THAT ANY SPARK NEAR THE FLOOR OR BOTTOM OF THE REAR SEAT WOULD HAVE CAUSED A MAJOR FIRE. LUCKILY, THAT DID NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622271August 14, 2014
FUEL SYSTEM, GASOLINE
STRONG GASOLINE SMELL AFTER I FILL THE TANK UP. I NEVER TOP IT OFF, NORMAL FILL UP UNTIL THE GAS NOZZLE CLICKS. THE SMELL COMES FROM LEFT REAR SIDE. I AM CONCERNED THAT IT WILL CATCH ON FIRE ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622273August 14, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION DOES NOT DOWNSHIFT WHEN YOU TRY TO STOP, IT CHOKES AND DIES. TRANSMISSION IS STUCK ON THE 3 GEAR AND DOES NOT DOWNSHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622316August 14, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
ON THE WAY TO WORK, THE CHECK ENGINE LIGHT WENT ON. AFTER A FEW MILES, AT AN INTERSECTION, MY CAR JERKED AND I DIDN'T HAVE ENOUGH TIME TO MAKE THE SIGNAL LIGHT. I DECIDED TO GO BACK. AFTER I SHIFTED TO REVERSE, THE CAR DIDN'T MOVE BACK AND STOPPED THERE TOTALLY. I HAD TO TURN OFF THE ENGINE AND RESTARTED, THE CAR WORKED. I TOOK THE CAR TO THE DEALER RIGHT AWAY, IT NEEDS "ENTIRE VALVE BODY/CONDUCTOR PLATE ASSY-REPLACE AND RETEST" AND TOTAL COST IS $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622089August 13, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 30 MPH, FUMES SEEPED INTO THE VEHICLE. A FUEL LEAK WAS PRESENT INSIDE THE VEHICLE ON THE LEFT SIDE OF THE REAR PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE FUEL PUMP WAS REPLACED. THE CONTACT SUFFERED NAUSEA AND VOMITING AND REQUIRED MEDICAL ATTENTION DUE TO THE FUMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621823August 12, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT NOTICED A LEAK UNDERNEATH THE VEHICLE AND STATED THAT THERE WERE PUDDLES ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621907August 12, 2014
FUEL SYSTEM, GASOLINE
2007 MERCEDES BENZ E350 NOTICED STRONG FUEL/GAS ODOR INSIDE CAR AFTER FILLING UP GAS TANK AND WOULD SUBSIDE AFTER GAS TANK WAS APPROXIMATELY 3/4. MY CHILDREN & I HAD TO ROLL DOWN THE WINDOWS WHILE DRIVING DUE TO FEELING NAUSEA. THIS HAS OCCURRED OFTEN FOR WEEKS. LAST THURSDAY ON 8/7/14 I WAS DRIVING VEHICLE COMING TO A SIGNAL LIGHT AT AN INTERSECTION AND THE CAR STARTED SHAKING LIKE IS WAS LOOSING POWER, THEN IT SHUT OFF IN THE MIDDLE OF THE STREET AT THE INTERSECTION. I TRIED STARTING IT BACK UP AND IT WOULD NOT START AT ALL AFTER CRANKING FOR FEW SECONDS LOOKING LIKE IT WAS NOT GETTING FUEL AT ALL. I HAD TO GET MY CAR TOWED, THE MECHANIC SAID IT WAS THE FUEL PUMP AND IT WILL COST $2000 TO REPLACE. THIS SEEMED EXTREMELY HAZARDOUS FOR CAR SAFETY HAVING TO SMELL THE FUMES AND ALMOST CAUSING AN ACCIDENT. THERE HAVE BEEN AN ENORMOUS AMOUNT OF COMPLAINTS REGARDING THE FUEL EMISSION PUMP/TANK & THIS MANUFACTURE DEFECT OF THE CAR WHICH IS A MAJOR ROAD SAFETY HAZARD ITEM SHOULD BE CONSIDERED AS A SAFETY RECALL FROM MERCEDES CAR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10621471August 11, 2014
FUEL SYSTEM, GASOLINE
JUST BOUGHT THE CAR A MONTH AGO, AND HAD MERCEDES BENZ OF ORANGE PARK PUT A NEW ENGINE IN. JUST FILLED UP THE TANK AND NOTICED A STRONG SMELL OF GASOLINE, SO I TOOK IT BACK TO MERCEDES BENZ, WHO INFORMED ME THAT THE TOP OF THE GAS TANK WAS LEAKING AS A RESULT OF A DEFECTIVE SEAL ON THE TOP OF THE TANK AND IS A WELL KNOWN ISSUE. THIS IS A SERIOUS SAFETY ISSUE SINCE GAS IS IN THE PASSENGER COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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