Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11176580February 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176605February 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MARIN AT (415) 233-6509 (LOCATED AT 540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176277February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176278February 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 424-2241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176294February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233, (941) 275-1293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176353February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIRCLE, FARMINGTON, UT 84025, (801) 447-3300) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176370February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT CALLED PLAZA MERCEDES-BENZ AT 314-266-5469 (LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176391February 11, 2019
AIR BAGS
TAKATA RECALL. I RECIEVED MAILING ALMOST 2 YEARS AGO AND IM TIRED OF WITING ON MY AIR BAGS TO BE REPLACED ON MY CAR. IT'S SCARY TO LOOK UP AND SEE HOW SO MAY LIVES ARE TAKEN BEHIND THIS MISTAKE THAT CAN BE FIXED. I'M READY FOR MY REPLACEMENT ON THE AIRBAGS OR RECALL THE ENTIRE CAR. MY LIFE AS WELL AS OTJERS LIVES ARE AT STAKE DAILY. YOU HAVE THE CHANCE TO FIX THIS BEFORE ANOTHER ACCIDENT AND/ OR DEATH HAPPENS. I PRAY THAT IT DOESN'T HAPPEN TO ME. I JUST WANT MY CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175971February 10, 2019
EXTERIOR LIGHTING
LED HEADLIGHTS AND TAILLIGHTS ARE FAR TOO BRIGHT. THEY ARE DAMAGING PEOPLE'S EYES. THESE CARS NEED TO BE TAKEN OFF THE ROAD IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176005February 10, 2019
AIR BAGS
TANAKS RECALL JUST GOT ANOTHER NOTICE HOW FAILURE OF REPLACEMENT CAN CAUSE INJURY OR DEATH. THE REPLACEMENT IS NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176045February 10, 2019
AIR BAGS
TAKATA RECALL. UNTIL NOW, THIS HAS NOT BEEN FIXED. IT HAS BEEN THREE YEARS SINCE THE FIRST RECALL CAME OUT. IN MY OPINION, THAT IS WAY TOO LONG TO GET THIS TAKEN CARE OF. NOTHING HAS HAPPENED YET TO MY VEHICLE, BUT I THINK IT HAS BEEN WAY TOO LONG THAT NOTHING HAS BEEN DONE TO REPLACE THESE. MFG. RECALL N0. 2018030009 AND 2018030011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176106February 10, 2019
STEERING
POWER STEERING FAILED WHILE DRIVING NEARLY CAUSING A MULTI CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176116February 10, 2019
AIR BAGS
TAKATA RECALL. I FEAR FOR THE SAFETY OF MYSELF AND MY PASSANGERS WHILE I AM DRIVING MY CAR ON A DAILY BASIS. I HAVE BEEN CONTACTING MERCEDES DEALERS IN HOPES THAT I CAN BE HELPED AND MY CAR CAN HAVE IT'S AIRBAG REPLACED HOWEVER TO NO AVAIL. I WOULD LIKE TO BE PROVIDED WITH SOME OPTIONS BECAUSE AN ACCIDENT CAN HAPPEN AT ANY TIME AND I AM FEARFUL OF THE POSSIBILITY OF THE AIRBAG RUPTURING CAUSING GREATER DAMAGE. I WAS ALSO INFORMED THAT THE AIRBAG COULD RUPTURE IN AREAS WITH HIGH HEAT AND THAT IS VERY ALARMING CONSIDERING SUMMERS IN NYC GET VERY HOT AND HUMID THEREFORE INCREASING THE CHANCES OF THAT RUPTURE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175826February 9, 2019
EXTERIOR LIGHTING
I 'M GETTING A MESSAGE FROM THE COMPUTER TELLING ME ABOUT THAT MY RIGHT FRONT TAIL LIGHTS ARE NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175959February 9, 2019
AIR BAGS, ELECTRICAL SYSTEM
I AM WRITING BECAUSE MERCEDES HAS FAILED TO PROVIDE A REMEDY FOR A RECALL NOTICE DATED OCTOBER 16, 2017, OVER 1-1/4 YEARS AGO. I HAVE CONTACTED MY DEALER SEVERAL TIMES AND THEY HAVE NO INFORMATION ON ANY SOLUTION FOR THIS RECALL. IT WOULD APPEAR BASED ON THIS PERFORMANCE THAT MERCEDES MAY HAVE NO INTENTION OF PROVIDING A SOLUTION TO THIS RECALL WHICH, ACCORDING TO THE NOTICE, IS POTENTIALLY LIFE THREATENING. I ASK THAT THE NHTSA TAKE ACTION TO FORCE MERCEDES TO PROVIDE A SOLUTION TO FIX THE PROBLEM ON AN EXPEDITED BASIS GIVEN HOW THEY HAVE NOT DONE SO FOR OVER 15 MONTHS. THE RECALL INFORMATION IS: OCT 16,2017 MANUFACTURER RECALL NUMBER2017120024 NHTSA RECALL NUMBER17V627 RECALL STATUS: RECALL INCOMPLETE SAFETY RISK: AN INADVERTENT DRIVER AIRBAG DEPLOYMENT MAY CAUSE A RISK OF INJURY TO THE DRIVER AND MIGHT INCREASE THE RISK OF A POTENTIAL CRASH. REMEDY: AS A PRECAUTIONARY MEASURE AN AUTHORIZED MERCEDES-BENZ DEALER, WILL ADD SUFFICIENT GROUNDING TO THE STEERING COMPONENTS ON THE AFFECTED VEHICLES. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175690February 8, 2019
AIR BAGS
TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL OVER TWO YEARS AGO. THERE HAS BEEN NO MOVEMENT ON A REPAIR. THIS IS ABSURD, WE HAVE ACTUALLY BEEN NOTIFIED THAT OUR TWO MERCEDES VEHICLES THAT ARE AFFECTED BY THIS RECALL, HAVE BEEN DROPPED IN PRIORITY FOR A REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175706February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WAPPINGERS FALLS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590, (845)-298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175708February 8, 2019
AIR BAGS
TAKATA RECALL - THE TAKATA AIRBAG RECALL (NHTSA 18V043) WAS INITIATED JANUARY 10, 2016. IT IS NOW 3 YEARS LATER AND THE RECALL STATUS IS STILL "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". THIS NEEDS TO BE RESOLVED FOR CONSUMER SAFETY. THE MANUFACTURER IS NOT DOING THEIR DUE DILIGENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175735February 8, 2019
AIR BAGS
TAKATA RECALL IT HAS BEEN TWO YEARS AND THE PASSENGER-SIDE AIRBAG IS STILL NOT AVAILABLE FOR MY CAR. I HAVE CONTACTED MY DEALER SEVERAL TIMES ABOUT WHEN THIS PART WOULD BE AVAILABLE. WAS TOLD IT WOULD BE AVAILABLE BY DECEMBER, 2018. STILL NOT AVAILABLE AND I AM AFRAID TO DRIVE IT OFTEN FOR FEAR THAT IT WILL RUPTURE. AT 74 YEARS OF AGE I THOUGHT I WAS BUYING A SAFE DEPENDABLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175728February 8, 2019
AIR BAGS
"TAKATA RECALL" - MY VEHICLE HAS THE RECALL SINCE JANUARY 18, 2017 WITH NO RESOLUTION TO DATE. FORTUNATELY NO CRASHES HAVE TAKEN PLACE IN MY CAR BUT I DON'T WANT TO SEE WHAT HAPPENS WITH THE AIRBAG INFLATOR IF IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz C-Class