Mercedes-Benz C-Class Service Bulletins (2018)

246 manufacturer communications on file.

December 4, 2023•Document ID: 10248162
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
LI91.18-P-077075
Date Added:
January 3, 2024
Manufacturer:
MERCEDES-BENZ
Summary
Crease formation on genuine leather seat covers in vehicles with low mileage Ã¢ÂÂ¢ Objects left on the seats for extended periods of time (pressure marks). Ã¢ÂÂ¢ Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Ã¢ÂÂ¢ Light initial creases due to vehicle handling. Ã¢ÂÂ¢ Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
Associated Products (241)
2024 Mercedes-Benz AMG GT 2024 Mercedes-Benz C-Class 2024 Mercedes-Benz CLA-Class 2024 Mercedes-Benz E-Class 2024 Mercedes-Benz G-Class 2024 Mercedes-Benz GLA-Class 2024 Mercedes-Benz GLB-Class 2024 Mercedes-Benz GLC-Class 2024 Mercedes-Benz GLE-Class 2024 Mercedes-Benz GLS-Class 2024 Mercedes-Benz S-Class 2024 Mercedes-Benz SL-Class 2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz CLA-Class 2023 Mercedes-Benz CLE 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz EQB-Class 2023 Mercedes-Benz G-Class+ 221 more
Associated Documents
- Download MC-10248162-0001.pdf↗
November 17, 2023•Document ID: 10246281
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI07.70-P-070763
Date Added:
December 6, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Various causes Up to Model year 2018 Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the guided test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. If fault code P06DA00 is activating the check engine light, update software of the ME control unit. No further repairs needed if the code no longer activates check engine light after 2 drive cycles. Model year 2019 and later Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.
Associated Products (36)
2023 Mercedes-Benz E-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLA-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLA-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz CLA-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLA-Class+ 16 more
Associated Documents
- Download MC-10246281-0001.pdf↗
October 10, 2023•Document ID: 10244837
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
Mfr Comm. #:
LI82.85-P-076800
Date Added:
November 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.
Associated Products (84)
2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2022 Mercedes-Benz S-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class+ 64 more
Associated Documents
- Download MC-10244837-0001.pdf↗
September 22, 2023•Document ID: 10243565
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
ELW -Intake Line
Date Added:
October 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (âMBUSAâ) is extending the coverage for the intake line assembly on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years / 150,000 miles (whichever occurs first), and applies to the vehicle regardless of ownership. Why the warranty extension? On certain Model Year 2015 - 2020 C/E/GLC/SLC and SLK vehicles, under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended, resulting in the illumination of the check engine Malfunction Indicator Lamp (âMILâ). A faulty partial-load ventilation valve might also increase exhaust gas emission. . Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. â¢ If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be performed at no cost to you. â¢ This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet. We hope you are enjoying your Mercedes-Benz vehicle and we apologize for any inconvenience this may have caused.
Associated Products (25)
2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2017 Mercedes-Benz SLK-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class+ 5 more
Associated Documents
- Download MC-10243565-0001.pdf↗
September 12, 2023•Document ID: 10243308
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Mfr Comm. #:
LI01.20-P-076894
Date Added:
October 2, 2023
Manufacturer:
MERCEDES BENZ
Summary
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 â Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a part of the intake line assembly) may not work as intended Performed guided test for fault code P052E71. Replace intake line assembly if necessary per results of the guided test. Do not perform software update of N3/10 Engine control unit at this time. This LI will be updated once the software solution is available. This LI is in relation to NCU dated 8/31/2023 "Emission Extended Warranty â Intake Line Assembly".
Associated Products (19)
2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2013 Mercedes-Benz GLK-Class
Associated Documents
- Download MC-10243308-0001.pdf↗
August 28, 2023•Document ID: 10241527
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
NCU-HU SW Update
Date Added:
September 1, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customerâs vehicle. The OTA may be validated as successful on the customerâs Mercedes Me connect app under âOver-the-Air Vehicle Updatesâ as âUpdate for the communication moduleâ. If the OTA is successful it will show a green âinstalledâ and date of installation in the Over-the-Air update section.
Associated Products (82)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz CLA-Class 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz G-Class 2023 Mercedes-Benz GLA-Class 2023 Mercedes-Benz GLB-Class 2023 Mercedes-Benz GLC-Class 2023 Mercedes-Benz GLE-Class 2023 Mercedes-Benz GLS-Class 2023 Mercedes-Benz S-Class 2023 Mercedes-Benz SL-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class+ 62 more
Associated Documents
- Download MC-10241527-0001.pdf↗
August 24, 2023•Document ID: 10241531
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Mfr Comm. #:
ELW- Intake Line
Date Added:
September 1, 2023
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is extending the warranty coverage on the intake line assembly in certain Model Year (âMYâ) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: â¢Under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended,resulting in the illumination of the check engine Malfunction Indicator Lamp (âMILâ). A faulty partial-load ventilation valvemight also increase exhaust gas emission. Please be advised that all repairs being claimed under this extended warranty must have a Quick Test uploaded with the following fault code information and may be audited. â¢P052E71 â Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has amalfunction. All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Code(s): â¢0101D â Solenoid valve, crankcase ventilation system Part(s): â¢A 274 090 5600 80 â Intake Line Assembly (inclusive of oil separator, partial load ventilation valve and full-load ventilationvalve.) â¢Where applicable, an ECU software update will be provided for certain vehicle variants. Time Allowed: â¢ Intake Line Assembly : 5 hours 40 minutes â¢ Software Update: 1 hour Please note that damage incurred from abuse, accidents, vandalism or other non-warrantable causes that are not covered by the New Vehicle Limited Warranty are similarly not covered by this Extended Warranty.
Associated Products (17)
2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10241531-0001.pdf↗
June 15, 2023•Document ID: 10238437
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
NCU-2023060003
Date Added:
July 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (âMYâ) 2016 â 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator Lamp (âMILâ) to illuminate. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update to the air conditioning control unit on the affected vehicles.
Associated Products (18)
2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class
Associated Documents
- Download MC-10238437-0001.pdf↗
March 1, 2023•Document ID: 10233783
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-071669
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
Associated Products (25)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2018 Mercedes-Benz C-Class+ 5 more
Associated Documents
- Download MC-10233783-0001.pdf↗
February 23, 2023•Document ID: 10232326
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-075943
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Check engine light illuminated Red coolant warning in instrument cluster Fault codes U019F00 or U019F87 stored in PTCU (N127) Cause Electric coolant pump communication Remedy 1-Check electric connections on electric coolant pump M75/11 for clean/tight installation. Repair as needed. 2-Update software of MED40 control unit. 3-Replace electric coolant pump M75/11 with part A2742004900.
Associated Products (9)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class
Associated Documents
- Download MC-10232326-0001.pdf↗
January 4, 2023•Document ID: 10231031
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
LI72.00-P-075743
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.
Associated Products (8)
2022 Mercedes-Benz C-Class 2021 Mercedes-Benz C-Class 2020 Mercedes-Benz C-Class 2019 Mercedes-Benz C-Class 2018 Mercedes-Benz C-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10231031-0001.pdf↗
August 16, 2022•Document ID: 10219259
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-072886
Date Added:
September 7, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy Due to formatting issues please see "remedy instructions" in attachments
Associated Products (49)
2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz G-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class 2021 Mercedes-Benz S-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz G-Class+ 29 more
Associated Documents
- Download MC-10219259-0001.pdf↗
July 14, 2022•Document ID: 10217157
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; STEERING; EQUIPMENT
Mfr Comm. #:
LI46.15-P-063353
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
Associated Products (41)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz S-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz G-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class+ 21 more
Associated Documents
- Download MC-10217157-0001.pdf↗
July 13, 2022•Document ID: 10217151
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-074508
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Cause Various possible causes Remedy 1- Update HVAC with latest software 2- Perform guided test for fault P012800 and performed repairs per XENTRY diagnosis.
Associated Products (9)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class
Associated Documents
- Download MC-10217151-0001.pdf↗
July 11, 2022•Document ID: 10217154
Service Bulletin/Repair Instructions
EQUIPMENT; SUSPENSION
Mfr Comm. #:
LI32.25-P-066246
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.
Associated Products (21)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class+ 1 more
Associated Documents
- Download MC-10217154-0001.pdf↗
July 7, 2022•Document ID: 10217162
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
LI82.85-P-074970
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Customer may have one or more of the following complaints: â¢ Vehicle location is shown incorrectly in the Navigation Display â¢ Navigation destination search is not possible â¢ Street names are not shown in Navigation display â¢ Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: â¢ Re-format an empty USB drive to NTFS (do not use quick formatting option) â¢ Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive â¢ Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) â¢ Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data â¢ Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Associated Products (12)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz G-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz G-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz G-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz G-Class 2018 Mercedes-Benz C-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10217162-0001.pdf↗
June 15, 2022•Document ID: 10215212
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
LI82.85-P-074970
Date Added:
July 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Customer may have one or more of the following complaints: â¢ Vehicle location is shown incorrectly in the Navigation Display â¢ Navigation destination search is not possible â¢ Street names are not shown in Navigation display â¢ Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: â¢ Re-format an empty USB drive to NTFS (do not use quick formatting option) â¢ Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive â¢ Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) â¢ Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data â¢ Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Associated Products (6)
2022 Mercedes-Benz C-Class 2021 Mercedes-Benz C-Class 2020 Mercedes-Benz C-Class 2019 Mercedes-Benz C-Class 2018 Mercedes-Benz C-Class 2017 Mercedes-Benz C-Class
Associated Documents
- Download MC-10215212-0001.pdf↗
June 10, 2022•Document ID: 11031784
Other
ENGINE
Mfr Comm. #:
CL-Ignition Coil
Date Added:
April 30, 2026
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the coverage for the ignition coil on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years / 150,000 miles (whichever occurs first),and applies to the vehicle regardless of ownership. Why the warranty extension? On certain Model Year vehicles, the ignition coil might not operate and meet specifications as intended, potentially illuminating the check engine Malfunction Indicator Lamp (‘MIL’). Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. • If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be performed at no cost to you. • This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet.
Associated Products (13)
2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz G-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz AMG GT 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz G-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz S-Class 2017 Mercedes-Benz G-Class
Associated Documents
- Download MC-11031784-0001.pdf↗
May 27, 2022•Document ID: 11031633
Warranty Program/Extension
ENGINE
Mfr Comm. #:
EW - Ignition Coil
Date Added:
April 28, 2026
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles is extending the warranty coverage on the ignition coil in certain Model Year ("MY") vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/ 150,000 miles (whichever occurs first) due to the following condition: • The ignition coil might not operate and meet specifications as intended due to a fault in the winding process of the ignition coil. This may cause reduction in the coil's performance, and lead to combustion misfires on the affected cylinder. This may also cause an increase in exhaust emissions and result in the illumination of the check engine Malfunction Indicator Lamp ('MIL'). Please be advised that all repairs being claimed under this extended warranty must have a quick test uploaded with the following fault code information and may be audited. • P030022 - random/multiple cylinder misfire detected. • P030x85 or P030x00 - cylinder x misfire detected. (x = the affected cylinder)
Associated Products (13)
2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz G-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz AMG GT 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz G-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz S-Class 2017 Mercedes-Benz G-Class
Associated Documents
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March 31, 2022•Document ID: 10209877
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI54.10-P-071499
Date Added:
April 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.
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Associated Documents
- Download MC-10209877-0001.pdf↗

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