Mercedes-Benz C-Class Service Bulletins (2016)

228 manufacturer communications on file.

May 22, 2024•Document ID: 11000624
Service Bulletin/Repair Instructions
ENGINE; FUEL/PROPULSION SYSTEM
Mfr Comm. #:
LI07.61-P-070707
Date Added:
June 1, 2024
Manufacturer:
MERCEDES-BENZ
Summary
The customer complains of a check engine light (CEL) on. May also complain of the engine running roughly and/or a loss of power. Multiple Causes Remedy Please see the document "Remedy Instructions" in attachments. For MY19+ G63 there may be an alternate solution available. Please reference LI07.61-P-076755 before performing the steps in this LI.
Associated Products (53)
2024 Mercedes-Benz AMG GT 2024 Mercedes-Benz G-Class 2024 Mercedes-Benz GLE-Class 2024 Mercedes-Benz S-Class 2024 Mercedes-Benz SL-Class 2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz G-Class 2023 Mercedes-Benz GLC-Class 2023 Mercedes-Benz GLE-Class 2023 Mercedes-Benz S-Class 2023 Mercedes-Benz SL-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz S-Class 2022 Mercedes-Benz SL-Class+ 33 more
Associated Documents
- Download MC-11000624-0001.pdf↗
May 14, 2024•Document ID: 11000623
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
LI01.20-P-076894
Date Added:
June 1, 2024
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction Cause The partial-load ventilation valve (a part of the intake line assembly) may not work as intended. Remedy Model year 2015-2018 (non-hybrid), and ALL model year 172 and hybrid variants Performed guided test for fault code P052E71. Replace intake line assembly if necessary per results of the guided test. This LI will be updated once the software solution is available for hybrid and model year 2015-2018 vehicles. Model year 2019 (Except model 172 and hybrid variants) Perform software update for N3/10 Engine control unit. Replacement of intake line assembly is not required. This LI is in relation to NCU dated 8/31/2023 "Emission Extended Warranty – Intake Line Assembly".
Associated Products (17)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-11000623-0001.pdf↗
May 8, 2024•Document ID: 11000598
Service Bulletin/Repair Instructions
STEERING; ELECTRICAL SYSTEM
Mfr Comm. #:
LI46.35-P-073051
Date Added:
May 31, 2024
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches of road and in long corners • With driver assistance systems switched on Cause Control oscillations in the electric power steering. Remedy Perform software update of electric power steering (N68). Note: Please ensure newest Xentry release software is installed and all addons are updated. After the software update, teach in the steering limitations of the electric power steering again: 1. Start engine 2. Turn steering wheel all the way to the left and briefly hold at the steering limitation 3. Turn steering wheel all the way to the right and briefly hold at the steering limitation 4. Perform a test drive in which you drive at approx. 5-10 km/h in an "8" shape, alternately turning the steering wheel to the steering limitations on the left and right. If vibrations can still be felt following the software update: 1. Connect XENTRY and select control unit N68 - Electric power steering (ES) 2. Switch to the "Adaptations" menu item, then under the "Teach-in processes" item, run the "Special function" in full. With this function, parameters of the software are adapted to reduce vibrations in the steering wheel. If vibrations continue to occur in the steering wheel despite this action, please create a TIPS case.
Associated Products (26)
2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class+ 6 more
Associated Documents
- Download MC-11000598-0001.pdf↗
April 18, 2024•Document ID: 10253707
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
EW -High Voltage
Date Added:
May 1, 2024
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the HV Refrigerant Compressor & Condenser in certain Model Year ("MY") vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles, whichever occurs first, due to the following condition: The copper wire winding in the HV refrigerant compressor might corrode over time and could cause the battery management system to diagnose a lower insulation resistance leading to an insulation error. Due to the physical connection of the HV refrigerant compressor to the HV electrical system, the insulation error would trigger a fault in the entire HV electrical system. A warning message may be displayed (e.g., battery symbol with text malfunction, without restarting engine - visit workshop, towing prohibited see owner's manual) in the instrument cluster. Both electric and combustion engine driving is possible. However, if the driver ignores the visit workshop without restarting a message and switches off the vehicle, it would no longer be able to start.
Associated Products (12)
2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz GLE-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz GLE-Class 2017 Mercedes-Benz S-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLE-Class
Associated Documents
- Download MC-10253707-0001.pdf↗
April 15, 2024•Document ID: 10253722
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI01.20-P-076894
Date Added:
May 1, 2024
Manufacturer:
MERCEDES-BENZ
Summary
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a part of the intake line assembly) may not work as intended. Model year 2015-2018 Performed guided test for fault code P052E71. Replace intake line assembly if necessary per results of the guided test. This LI will be updated once the software solution is available for model year 2015-2018 vehicles. Model year 2019 Perform software update for N3/10 Engine control unit. Replacement of intake line assembly is not required. This LI is in relation to NCU dated 8/31/2023 "Emission Extended Warranty Intake Line Assembly".
Associated Products (17)
2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10253722-0001.pdf↗
December 4, 2023•Document ID: 10248162
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
LI91.18-P-077075
Date Added:
January 3, 2024
Manufacturer:
MERCEDES-BENZ
Summary
Crease formation on genuine leather seat covers in vehicles with low mileage Ã¢ÂÂ¢ Objects left on the seats for extended periods of time (pressure marks). Ã¢ÂÂ¢ Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Ã¢ÂÂ¢ Light initial creases due to vehicle handling. Ã¢ÂÂ¢ Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
Associated Products (241)
2024 Mercedes-Benz AMG GT 2024 Mercedes-Benz C-Class 2024 Mercedes-Benz CLA-Class 2024 Mercedes-Benz E-Class 2024 Mercedes-Benz G-Class 2024 Mercedes-Benz GLA-Class 2024 Mercedes-Benz GLB-Class 2024 Mercedes-Benz GLC-Class 2024 Mercedes-Benz GLE-Class 2024 Mercedes-Benz GLS-Class 2024 Mercedes-Benz S-Class 2024 Mercedes-Benz SL-Class 2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz CLA-Class 2023 Mercedes-Benz CLE 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz EQB-Class 2023 Mercedes-Benz G-Class+ 221 more
Associated Documents
- Download MC-10248162-0001.pdf↗
November 17, 2023•Document ID: 10246281
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI07.70-P-070763
Date Added:
December 6, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Various causes Up to Model year 2018 Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the guided test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. If fault code P06DA00 is activating the check engine light, update software of the ME control unit. No further repairs needed if the code no longer activates check engine light after 2 drive cycles. Model year 2019 and later Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.
Associated Products (36)
2023 Mercedes-Benz E-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLA-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLA-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz CLA-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLA-Class+ 16 more
Associated Documents
- Download MC-10246281-0001.pdf↗
September 22, 2023•Document ID: 10243565
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
ELW -Intake Line
Date Added:
October 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (âMBUSAâ) is extending the coverage for the intake line assembly on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years / 150,000 miles (whichever occurs first), and applies to the vehicle regardless of ownership. Why the warranty extension? On certain Model Year 2015 - 2020 C/E/GLC/SLC and SLK vehicles, under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended, resulting in the illumination of the check engine Malfunction Indicator Lamp (âMILâ). A faulty partial-load ventilation valve might also increase exhaust gas emission. . Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. â¢ If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be performed at no cost to you. â¢ This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet. We hope you are enjoying your Mercedes-Benz vehicle and we apologize for any inconvenience this may have caused.
Associated Products (25)
2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2017 Mercedes-Benz SLK-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class+ 5 more
Associated Documents
- Download MC-10243565-0001.pdf↗
September 12, 2023•Document ID: 10243308
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Mfr Comm. #:
LI01.20-P-076894
Date Added:
October 2, 2023
Manufacturer:
MERCEDES BENZ
Summary
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 â Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a part of the intake line assembly) may not work as intended Performed guided test for fault code P052E71. Replace intake line assembly if necessary per results of the guided test. Do not perform software update of N3/10 Engine control unit at this time. This LI will be updated once the software solution is available. This LI is in relation to NCU dated 8/31/2023 "Emission Extended Warranty â Intake Line Assembly".
Associated Products (19)
2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2013 Mercedes-Benz GLK-Class
Associated Documents
- Download MC-10243308-0001.pdf↗
August 24, 2023•Document ID: 10241531
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Mfr Comm. #:
ELW- Intake Line
Date Added:
September 1, 2023
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is extending the warranty coverage on the intake line assembly in certain Model Year (âMYâ) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: â¢Under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended,resulting in the illumination of the check engine Malfunction Indicator Lamp (âMILâ). A faulty partial-load ventilation valvemight also increase exhaust gas emission. Please be advised that all repairs being claimed under this extended warranty must have a Quick Test uploaded with the following fault code information and may be audited. â¢P052E71 â Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has amalfunction. All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Code(s): â¢0101D â Solenoid valve, crankcase ventilation system Part(s): â¢A 274 090 5600 80 â Intake Line Assembly (inclusive of oil separator, partial load ventilation valve and full-load ventilationvalve.) â¢Where applicable, an ECU software update will be provided for certain vehicle variants. Time Allowed: â¢ Intake Line Assembly : 5 hours 40 minutes â¢ Software Update: 1 hour Please note that damage incurred from abuse, accidents, vandalism or other non-warrantable causes that are not covered by the New Vehicle Limited Warranty are similarly not covered by this Extended Warranty.
Associated Products (17)
2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10241531-0001.pdf↗
June 15, 2023•Document ID: 10238437
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
NCU-2023060003
Date Added:
July 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (âMYâ) 2016 â 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator Lamp (âMILâ) to illuminate. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update to the air conditioning control unit on the affected vehicles.
Associated Products (18)
2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLC-Class
Associated Documents
- Download MC-10238437-0001.pdf↗
March 10, 2023•Document ID: 10233780
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
ELW-RearSubframe
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.
Associated Products (37)
2017 Mercedes-Benz E-Class 2017 Mercedes-Benz SLK-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz SLC-Class 2016 Mercedes-Benz SL-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2015 Mercedes-Benz SL-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz CLS-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2014 Mercedes-Benz SL-Class 2014 Mercedes-Benz SLK-Class+ 17 more
Associated Documents
- Download MC-10233780-0001.pdf↗
March 1, 2023•Document ID: 10233783
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-071669
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
Associated Products (25)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2018 Mercedes-Benz C-Class+ 5 more
Associated Documents
- Download MC-10233783-0001.pdf↗
February 23, 2023•Document ID: 10232326
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-075943
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Check engine light illuminated Red coolant warning in instrument cluster Fault codes U019F00 or U019F87 stored in PTCU (N127) Cause Electric coolant pump communication Remedy 1-Check electric connections on electric coolant pump M75/11 for clean/tight installation. Repair as needed. 2-Update software of MED40 control unit. 3-Replace electric coolant pump M75/11 with part A2742004900.
Associated Products (9)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class
Associated Documents
- Download MC-10232326-0001.pdf↗
January 4, 2023•Document ID: 10231031
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
LI72.00-P-075743
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.
Associated Products (8)
2022 Mercedes-Benz C-Class 2021 Mercedes-Benz C-Class 2020 Mercedes-Benz C-Class 2019 Mercedes-Benz C-Class 2018 Mercedes-Benz C-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10231031-0001.pdf↗
July 14, 2022•Document ID: 10217157
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; STEERING; EQUIPMENT
Mfr Comm. #:
LI46.15-P-063353
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
Associated Products (41)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz S-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz G-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class+ 21 more
Associated Documents
- Download MC-10217157-0001.pdf↗
July 13, 2022•Document ID: 10217151
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-074508
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Cause Various possible causes Remedy 1- Update HVAC with latest software 2- Perform guided test for fault P012800 and performed repairs per XENTRY diagnosis.
Associated Products (9)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class
Associated Documents
- Download MC-10217151-0001.pdf↗
July 11, 2022•Document ID: 10217154
Service Bulletin/Repair Instructions
EQUIPMENT; SUSPENSION
Mfr Comm. #:
LI32.25-P-066246
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.
Associated Products (21)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class+ 1 more
Associated Documents
- Download MC-10217154-0001.pdf↗
July 7, 2022•Document ID: 10217162
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
LI82.85-P-074970
Date Added:
August 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Customer may have one or more of the following complaints: â¢ Vehicle location is shown incorrectly in the Navigation Display â¢ Navigation destination search is not possible â¢ Street names are not shown in Navigation display â¢ Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: â¢ Re-format an empty USB drive to NTFS (do not use quick formatting option) â¢ Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive â¢ Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) â¢ Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data â¢ Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Associated Products (12)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz G-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz G-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz G-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz G-Class 2018 Mercedes-Benz C-Class 2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10217162-0001.pdf↗
March 31, 2022•Document ID: 10209877
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI54.10-P-071499
Date Added:
April 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.
Associated Products (51)
2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz A-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLA-Class 2020 Mercedes-Benz CLS-Class+ 31 more
Associated Documents
- Download MC-10209877-0001.pdf↗

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