Mazda Protege Complaints

1,077 consumer complaints on file.

#832306December 15, 1998
AIR BAGS:FRONTAL
THE CONSUMER EXPERIENCED PROBLEMS WITH DRIVER'S AND PASSENGER'S SIDE AIRBAGS. DURING A FRONTAL COLLISION, DRIVER'S AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#701295December 11, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMITION HESITATES AND JERKS WHEN SHIFTING,AND SHIFTS INTO PASSING GEAR AT ANY TIME.IT HAS SERGED AHEAD FROM STOP NEARLY CAUSING LOSS OF CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832123December 10, 1998
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
THE REAR AXLE AND CV JOINTS ARE CORRODED AND ABOUT TO BREAK. WHILE DRIVING, IF THEY WERE TO BREAK, IT MAY CAUSE AN ACCIDENT. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701093December 3, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THIS CAR BACK TO THE DEALER THREE TIMES SINCE JUNE 1998 WHEN I BOUGHT IT "NEW" FOR HESITATION IN THE TRANSMISSION. EACH TIME THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND TELL ME IT IS A NORMAL CONDITION FOR IT TO HESITATE. THE CAR DOES IT BADLY AT LOW SPEEDS BUT RUNS GREAT AT HIGHWAY AND INTERSTATE SPEEDS. THERE IS DEFINATELY A PROBLEM THAT THEY SAID THEY WERE AWARE OF, BUT THERE IS NOTHING THEY CAN DO ABOUT IT. THEY CONTRIDICT THEMSELVES BY SAYING IT IS A NORMAL CONDITION, BUT THEN THEY ALSO TRY TO FIX IT? I HAVE DRIVEN OTHER PROTEGES OFF THEIR LOT, AND THEY DO NOT HESITATE. MINE DID NOT EITHER WHEN I BOUGHT IT. I HAVE WASTED MANY DAYS OFF OF WORK, DRIVING ALMOST TWO HOURS ONE WAY, AND MANY MILES WASTED OFF MY WARRANTY TO SOLVE THIS PROBLEM. YOUR ASSISTANCE IS GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781607November 25, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE BRAKE PEDAL STINKS, DEALER HAS BLED THEM AND REPLACED THE MASTER CYLINDER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831095November 19, 1998
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER WAS DRIVING ON THE HIGHWAY AND TOP OF PASSENGER SEAT WENT BACK. THE CONSUMER STATED THAT SHE WAS LOOKING AT THE SKY WHILE DRIVING AND COULDN'T SEE ANYTHING. CAR WENT INTO A GUARDRAIL ON THE HIGHWAY. CAR WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#700732November 18, 1998
SEAT BELTS:FRONT:ANCHORAGE
OWNER RECEIVED A RECALL SAFETY NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS, WHICH READS IN RELEVANT PART: ' [T]HE PASSIVE SHOULDER BELT BUCKLE STAYS AT THE REARMOST POSITION EVEN IF THE DOOR IS OPENED.' OWNER EXPERIENCED THE PROBLEM BUT WAS SURPRISED TO FIND THAT THE BELT NOT ONLY STAYED IN THE REARMOST POSITION, BUT THAT IT DID SO WITH GREAT FORCE, PINNING THE OWNER IN THE VEHICLE AND CAUSING MINOR ABRASION TO OWNER'S NECK. OWNER THEN TOOK VEHICLE IN TO DEALER FOR RECALL REPAIR. DEALER CLAIMED THE PROBLEM WAS UNRELATED TO THE RECALL NOTICE AND REFUSED TO REPAIR THE VEHICLE. OWNER STRONGLY STATED THAT THE PROBLEM EXPERIENCED WAS EXACTLY THE PROBLEM THAT WAS THE SUBJECT OF THE RECALL. WHEN DEALER REFUSED TO REPAIR, OWNER CONTACTED MAZDA CEO RICHARD BEATTIE AND VARIOUS OTHER PERSONNEL AT MAZDA MOTORS BUT COULD RECEIVE NO SATISFACTION. LEGAL ACTION IS PENDING. OWNER BELIEVES THAT THE STARTLING AND SUDDEN NATURE OF THIS EVENT COULD RESULT IN EITHER DRIVERS OR PASSENGERS BEING TRAPPED IN A VEHICLE ON FIRE OR IMMERSED IN WATER OR IN SOME OTHER EMERGENCY, BEFORE THEY FIGURED OUT HOW TO EITHER SLIP OUT OF THE TAUT BELT OR RELEASE IT WITH THE MANUAL RELEASE. OWNER ALSO BELIEVES THAT MAZDA IS AWARE OF THE SEVERE NATURE OF THIS PROBLEM BUT IS ATTEMPTING TO CONCEAL IT AND IS ATTEMPTING TO AVOID MAKING NEEDED SAFETY REPAIRS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#830362November 9, 1998
AIR BAGS:FRONTAL
WHILE DRIVING AT 55 MPH COMING AROUND A CURB, WENT TO APPLY THE BRAKES AND THE AIR BAG WENT OFF, CAUSING THE CONSUMER TO LOSE CONTROL AND RUN OFF THE ROAD INTO THE ENBANKMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#830432November 9, 1998
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S AND PASSENGER'S SIDE REAR SHOULDER BELTS DO NOT RETRACT, CAUSING THEM TO BE INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830482November 9, 1998
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WHILE DRIVING THE VEHICLE FRONT AXLE BROKE AND CV BOOT ALSO BROKE, WHICH MAY HAVE CAUSE AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700402November 7, 1998
EXTERIOR LIGHTING:HEADLIGHTS
AT COLD TEMPERATURES THE HIGH-BEAM (HEADLIGHTS) FAIL TO COME ON. NORMAL(LOW BEAM) LIGHTS SHUT OFF AT THIS POINT RESULTING IN NO HEADLIGHTS. AFTER VEHICLE HAS WARMED HIGH-BEAMS WORK AS EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830255November 5, 1998
SEAT BELTS
AUTOMATIC PART OF THE SEAT BELT DOES NOT OPERATE PROPERLY. THE MOTOR RUNS, SHOULDER PART DOES NOT CONNTECT. VECHICLE DOES NOT COMPLY TO THE RECALL. DEALER CANNOT REPAIR, $500 AT OWNERS EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830042November 3, 1998
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
NO WARNING LIGHTS ON THE DASH GAVE CONSUMER ANY IDEA THE THE RADIATOR WAS OVERHEATING, AND THIS CAUSED THE RADIATOR TO CRACK. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700295November 3, 1998
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT LIGHT COMES ON AND CHIMES PERIODICALLY WHILE SEAT BELT ENGAGED. OFTEN SEAT BELT LOCK IN PLACE AND I AM UNABLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829835October 30, 1998
SEAT BELTS
CONSUMER WAS DRIVING VEHICLE WHEN THE MOTORIZED SHOULDER RESTRAINT WOULD NOT RELEASE PROPERLY. SHE WAS PULLING AND HEARD A CLICKING NOISE, AND BELT WAS STUCK. DEALERSHIP (BIG SKY AUTO ) MECHANIC CALLED MAZDA MANUFACTURER, AND WAS TOLD THE VEHICLE WAS TOO OLD, AND THEY WOULD NOT FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829600October 27, 1998
SEAT BELTS
MOTOR BELT FAILED TO OPERATE ON THE DRIVER'S SIDE; DEALER NOTIFIED AND REFUSE TO REPAIR BECAUSE VEHICLE WAS NOT UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781481October 20, 1998
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, UNKNOWN OR OTHER
VEHICLE PULLS TO THE LEFT/FRONT BRAKE ROTORS/PADS AND CALIPERS WORE OUT, CAUSING VEHICLE TO VIBRATE UPON BRAKING/DEFECTIVE CV JOINTS, AND ENGINE CHECK LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828959October 15, 1998
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
SPEEDOMETER STAYS ON "0" EVEN WHEN THE TACKOMETER GOES UP TO "7." DEALER HAS NOT BEEN CONTACTED, AND IS NOT AWARE OF THE PROBLEM. *AK CRUISE CONTROL FAILED. ENGINE REVVED AT 40 MPH DID NOT SPEED UP. SMOKE POURED OUT OF BACK AND FRONT AND SMELL CAME INSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827192October 7, 1998
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL; WHEN TURNING MAKES A CLICKING AND GRINDING NOISE, THE DEALER IS INVESTIGATING VEHICLE AND CANNOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541869October 6, 1998
AIR BAGS:FRONTAL
DURING COLLISION DRIVER'S AIR BAG DID NOT INFLATE PROPERLY RESULTING IN INJURY TO CONSUMER (CHEST).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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