Mazda Protege Complaints

1,077 consumer complaints on file.

#899230November 19, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING WINDSHIELD BECOMES EXTREMELY FOGGED, CAUSING POOR VISBILITY DUE A MALFUNCTION WITHIN HEATER CORE WHICH HAS BEEN REPLACED, BUT DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899061November 13, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:WINDSHIELD
WHILE DRIVING CAN SMELL ANTI-FREEZE, AND WINDSHIELD BECOMES ABSOLUTELY FOGGY. ALSO, HEATER CORE HAS PROBLEMS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898917November 8, 2001
TIRES:TREAD/BELT
ORIGINAL MANUFACTURED EQUIPMENT ON A 1999, MAZDA, PROTEGE, TIRE SIZE P18565R14. WHILE DRIVING 70 MPH ON HIGHWAY CONSUMER HEARD A THUMPING NOISE BEFORE THE EXPLOSION OF TREAD SEPARATING FROM RIGHT REAR TIRE. *AK FIRESTONE TIRES P185/65/R14.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898682November 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A LOUD TICKING NOISE CAN BE HEARD COMING FROM UNDERNEATH THE HOOD. CONSUMER FEELS SOURCE OF THE PROBLEM IS AUTOMATIC TRANSMISSION BECAUSE GEARS CAN BE HEARD CHANGING WHILE DRIVING AND VEHICLE STALLS ON AN INTERMITTENT BASIS. DEALER HAS YET TO BE CONTACTED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753984November 1, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CALLED MAZDA DEALER IN REGARDS TO CRACKED EXHAUST MANIFOLD BASICALLY TOLD ME THAT SINCE IT WASN'T UNDER WARRANTY ANYMORE THERE WAS NOTHING THEY COULD DO. I HAVE CALLED 25 DIFFERENT SALVAGE YARDS IN GEORGIA AND THIS SEEMS TO BE A HOT ITEM RIGHT NOW BECAUSE I CAN'T GET ONE. TO BUY ONE FROM THE DEALER WILL COST ME OVER $300.00 . I KNOW THERE SHOULD BE A RECALL ON THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753813October 28, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WINDOWS-DRIVER SIDE POWER ASSISTED WINDOW FAILURE TO GO UP/DOWN, CONTROL WOULD NOT FUNCTION, HAD TO REASSEMBLE WINDOW AND REPLACE MASTER POWER WINDOW CONTROL UNIT. COMPLETE BRAKE FAILURE @ 155,000MI. ALL COMPONENTS HAD TO BE REPLACED. WAS NOT ACTIVLY DRIVING WHEN FAILURE NOTICES. NO ACCIDENT OR INJURY. THROTTLE COMPONENT- TEMPERATURE CENSOR HAD TO BE REPLACED. THROTTLE WOULD SPARATICALLY GIVE OUT, CAUSING A TRAFFIC HAZARD. (I.E. COULD BE ON HIGHWAY DOING 55MPH, CENSOR WOULD MISDETECT ENGINE STATUS CAUSING THROTTLE TO GO DOWN AND SPEED TO INVOLUNTARILY AND DRASTICALLY DECREASE) DRASTIC AND EXTENSIVE DIAGNOSTICS AND TESTING REQUIRED TO EVALUATE AND SOLVE PROBLEM. SEATBELTS-POWER-SEATBELT WARNING LIGHT GOES OFF WHEN SEATBELT PROPERLY ENGAGED. CONTACTED DEALER AND WAS TOLD SENSOR MAY BE "STICKY/DIRTY" AND NOTHING COULD BE DONE ABOUT IT. WAS TOLD TO TRY TO DISASSEMBLE AND CLEAN OUT. DID NOT USE RECOMMENDATION DUE TO THE FACT THAT THIS COULD MAKE THE PROBLEM MUCH WORSE, SO WARNING CONTINUES TO RANDOMLY COMES ON WHEN DRIVING. EXHAUST SYSTEM- COMPLEATLY REPLACED. DEEMED INADEQUATE. CAUSED CARBON MINOXIDE LEAK IN VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563721October 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THERE WAS A LOUD METAL TO METAL NOISE AT THE FRONT OF THE VEHICLE, AND AT THE SAME TIME THE VEHICLE LUNGED FOWARD, CONSUMER STATED IT HAPPENED A SECOND TIME IN WHICH THE VEHICLE FELT AS THOUGH IT WENT INTO REVERSE AND THEN BACK INTO DRIVE, THE DEALER COULD NOT DUPLICATE THE PROBLEM, CONSUMER BELIEVES THAT THIS MAYBE TRANSMISION RELATED DUE TO THE FACT THAT THE TRANSMISSION WAS UPGRADED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897743October 15, 2001
AIR BAGS:FRONTAL
WHILE DRIVING AND SLOWING DOWN A TRUCK HIT CONSUMER'S VEHICLE AND PUSHED IT INTO ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896953September 27, 2001
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED VEHICLE WILL MAKE NOISE WHILE MAKING A TURN. ALSO, IT FEELS UNBALANCED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752190September 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE SYSTEM IS FAILING INTERMITTENTLY. IT HAS DONE SO ABOUT SIX TIMES IN A THREE WEEK PERIOD BEFORE BRINGING THE CAR TO THE MAZDA DEALER FOR SERVICE ON SEPTEMBER 13, 2001. SPECIFICALLY, ON SOME OCCASIONS WHEN THE BREAKS ARE APPLIED, THE BRAKE PEDAL GOES TO THE FLOOR EVENTUALLY STOPPING THE CAR, BUT VERY SLOWLY. ON OTHER OCCASIONS, THE BRAKES APPEAR TO OPERATE PROPERLY. THE SERVICE DEPARTMENT AT OCEAN MAZDA CLAIMS THEY ARE UNABLE TO DUPLICATE THE PROBLEM, AND THEREFORE CANNOT FIX IT. I HAVE ELECTED TO LEAVE THE CAR AT THE DEALERSHIP FOR AN EXTENDED PERIOD OF TIME FOR FEAR OF DRIVING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752047September 10, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE
ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751786September 6, 2001
SEAT BELTS
DRIVER SIDE SHOULDER STRAP IS BROKEN. IT MOVES ON A MOTORIZED TRACK AND THE MOTOR DOESN'T WORK SO THE STRAP IS STUCK MORE THAN HALF WAY TOWARDS THE WINDSHIELD. MAZDA WON'T FIX IT WITHOUT PAYMENT BECAUSE OF MY MILEAGE IS BEYOND EXTENDED WARRANTIES. THIS HAS NOTHING TO DO WITH MILEAGE. THEY WANT $720.00 TO FIX THE SHOULDER STRAP, $590.00 JUST FOR A NEW MOTOR. I HAVE A FIX-IT TICKET ON THIS STRAP AND CANNOT AFFORED TO PAY THEIR PRICE TO HAVE A SHOULDER STRAP THAT MOVES UP AND DOWN AS I OPEN AND CLOSE MY CAR DOOR. THE LANCASTER MAZDA SERVICEMAN TOLD ME THAT THE 1993 MAZDA'S WERE RECALLED FOR THIS PROBLEM BUT MINE IS A 1994 SO DOESN'T FALL UNDER A RECALL. I COULD USE SOME HELP WITH THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895758September 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
WHILE TRAVELING 35-45MPH AUTOMATIC TRANSMISSION GEAR SHIFT JUMPED FROM DRIVE TO NEUTRAL, CAUSING VEHICLE TO REV UNTIL GEAR WAS CHANGED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751239August 27, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHEN I TURNED ON THE IGNITION PUT 3 DENTS IN THE HOOD, MAZDA BATTREY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894990August 23, 2001
SEAT BELTS
RAIL OF AUTOMATIC SHOULDER BELT HAS WORN OUT SUFFICIENTLY, CAUSING CABLE, WHICH RETRACTS THE BUCKLE ASSEMBLY, TO JAM IN RAIL. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894827August 21, 2001
VEHICLE SPEED CONTROL, SUSPENSION
WHILE AT A STOP ENGINE REVVED. ALSO, WHILE DRIVING VEHICLE VIBRATED. DEALER WAS AWARE OF PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894748August 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
COOLANT COMING THROUGH CRACKS IN RADIATOR. COOLANT IS BLOWING ON ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750731August 19, 2001
CHILD SEAT:SHIELD ASSEMBLY
OUR PROBLEM IS WITH THE CAR SEAT WE BOUGHT. IT IS A COSCO ALPHA OMEGA WITH A OVER HEAD SHIELD ON IT. THE OVERHEAD SHIELD, WHERE IT ATTACHES TO THE SEAT COMES OFF OFTEN, AND PARTS HAVE FALLEN OUT. THIS PERTICULAR SEAT , WITH THE OVER HEAD SHIELD, SHOULD BE REMOVED FROM STORES. MANY PEOPLE HAVE HAD THIS SAME COMPLAINT AND THE FACT THAT THE SHIELD COMES OFF SO EASILY IS A DANGER TO THE CHILD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750675August 17, 2001
SEATS
SEAT BEGAN ROCKING; TRIED TO TIGHTEN ANCHOR BOLT, BUT ANCHOR BROKE. NOW SEAT ROCKS COMPLETELY BACK AND FORTH....CV SHAFT WAS DEFECTIVE; HEARD CLICKING NOISE WHEN MAKING TURNS. TOOK VEHICLE IN FOR REPAIR AND WAS INFORMED THAT THE CV SHAFT NEEDED TO BE REPLACED. SIX MONTHS LATER REPLACEMENT CV SHAFT BEGAN TO FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894594August 17, 2001
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
LOW BEAM HEADLIGHTS ARE DESIGNED SO THEY DON'T FADE. THERE IS A SHARP CUTOFF LINE IN LIGHT BEAM. CONSUMER FEELS THIS IS AN UNSAFE DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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