Mazda Mazda5 Complaints

412 consumer complaints on file.

#10246824October 27, 2008
SUSPENSION:REAR
CAR HAS BARELY 18,000 MILES AND NEEDS NEW SHOCKS ALREADY. DEALER IS COVERING UNDER WARRANTY BUT WORRIED ABOUT SAFETY OF THE CAR AND WHAT NEXT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245449October 14, 2008
SUSPENSION:REAR
WE BOUGHT A 2008 MAZDA5 AND HAVE HAD TO TAKE IT TO THE DEALER TWICE FOR LOOSE BOLTS ON THE REAR RIGHT SUSPENSION. THE CAR HAS LESS THAN 2000 MILES ON IT. WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243922September 29, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING 65 MPH, THE SUNROOF SUDDENLY EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT SOMEONE IN THE VEHICLE CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 4,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232966July 1, 2008
SEAT BELTS
THERE IS AN APPARENT DESIGN FLAW WITH THE THIRD ROW SAFETY BELT. THE ANCHOR FOR THE SHOULDER IS TOO FAR FORWARD TO SECURE THE BELT AGAINST THE REAR PASSENGER WHICH WOULD LEAD TO INJURY IN THE EVENT OF A COLLISION. WE HOPE THIS COULD BE REMEDIED IN FUTURE MODELS OR POSSIBLY CORRECT FOR CURRENT MODELS ON THE ROAD. WE FEEL INSECURE ABOUT LETTING OUR CHILDREN IN THEIR BUSTER SEATS RIDE IN THE THIRD-ROW OR EVEN ADULTS WHEN WE HAVE A FULL CAR. WE WOULD HOPE THAT NHTSA CAN DETERMINE RISK OF POTENTIAL ISSUES NOT JUST ONES THAT HAVE ALREADY CAUSED INJURY. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232789June 30, 2008
SUSPENSION
MY MAZDA 5 IS A LEMON...I HAVE THE RECURRING KNOCKING NOISE AND TIRES THAT WEAR OUT EVERY YEAR. I HAVE BEEN THROW 4 SETS OF TIRES IN LESS THAN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230873June 12, 2008
LATCHES/LOCKS/LINKAGES
JUST HAPPEN AFTER 11 MONTHS OF OWNERSHIP OF A BRAND NEW CAR NOW IT HAPPENS ONCE EVERY WEEK AND WORK AGAIN, THE DRIVER DOOR DOESN'T WORK THE REMOTE LOCK & UNLOCK ON THE KEY FOB AND ON THE DOOR BUTTON, THE ONLY WAY TO LOCK AND UNLOCK IS TO DO IT MANUALLY USING THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229994June 5, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HAVE HAD AND INTERMITTENT ENGINE STUMBLE ON MY 2006 MAZDA5. I BROUGHT THE CAR TO THE MAZDA DEALERSHIP WITH THE TSB 01-008/08. DEALER STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM SO THEREFORE WOULD NOT FIX THE PROBLEM UNDER WARRANTY. I HAVE PAID THE DEALER OUT OF POCKET TO UPDATE THE PCM FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229996June 5, 2008
TIRES
ABNORMAL TIRE WEAR, CUPPING INSIDE REAR TIRES AT 21,000 MILES. DEALER HAS REPLACED THE DEFECTIVE SHOCKS AT 27,000 MILES. THE CAR RARELY HAS MORE THAN FOUR OCCUPANTS AND HAS NEVER BEEN UNDER HEAVY LOAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223575April 7, 2008
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2006 MAZDA 5. THE VEHICLE HAS DUNLOP SIGNATURE SPORT, SIZE 205/50/R17 TIRES (NA). WHILE HAVING THE TIRES ROUTINELY SERVICED, THE INSPECTOR NOTICED THAT THE WIRES ON ALL FOUR TIRES WERE STICKING OUT OF THE SIDEWALLS. THE MAZDA DEALER REPLACED TWO TIRES AS A FREE REMEDY AND THE OTHER TWO WERE REPAIRED AT THE CONSUMER'S EXPENSE. THREE MONTHS LATER, THE FRONT PASSENGER SIDE TIRE WENT ENTIRELY FLAT. HE THEN TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE SIDEWALL HAD COMPLETELY SPLIT AND WAS NOT ABLE TO BE REPAIRED. THE TIRE WAS REPLACED. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WERE NO RECALLS AVAILABLE. ALL FIVE TIRES THAT WERE REPLACED ON THE VEHICLE WERE IDENTICAL. THE TRANSMISSION TYPE WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222586March 28, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ROAD DRY, NO POT HOLES, CLEAN, APPROACHING A RED LIGHT, APPLIED THE BRAKES NO THERE WAS NOTHING. PUSHED HARDER, NOTHING, AGAIN NOTHING. FINALLY WITH MY HAND ON THE EMERGENCY BRAKE, I REMOVED MY FOOT FROM THE BRAKE AND JAMMED IT ON AGAIN AND THEY FINALLY CAUGHT. I BARELY MISSED CROSSING TRAFFIC AND WAS ALMOST IN THE MIDDLE OF THE INTERSECTION. MY SPEED COULD NOT HAVE BEEN MORE THAN 35 MPH AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222200March 24, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS COMING UP TO A STOP SIGN AND STEPPED ON THE BRAKES AND NOTHING HAPPENED. I TRIED AGAIN AND AGAIN AND FINALLY TROMPED ON THEM AND THE CAR FINALLY STOPOPED. I WAS HALF WAY INTO THE INTERSECTION AND NARROWLY MISSED THE CROSS TRAFFIC. I IMMEDIATELY WHEN TO THE MAZDA DEALER LESS THAN 1/2 MILE DOWN THE ROAD. WHEN THE CHECKED THE CAR THEY COULD NOT FIND ANY PROBLEMS WITH THE BRAKES OR BRAKING SYSTEM. THEY INQUIRED ABOUT THE ROAD AND IT WAS DRY AND UNBROKEN PAVEMENT (NO POTHOLES). NO ICE OR WATER ON THE ROAD AT THE TIME. I WAS CONCERNED MORE WHEN I LEARNED THAT ANOTHER GENTLEMAN SITTING IN THE WAITING ROOM WITH ME WAITING FOR HIS CAR HAD THE SAME THING HAPPEN TO HIM THE SAME MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217759February 11, 2008
SUSPENSION
STARTED WITH A RUBBING NOISE IN SUSPENSION, DEALER SAID IT WAS NOTHING. SEEMED TO GO AWAY BUT RETURNED EARLY IN 2007 AS A CREAKING. TOOK IT IN 3/31/2007 AND THE DEALER SAID THE SWAY BAR BUSHINGS HAD TO BE LUBED. CREAKING RETURNS IN JULY OF 2007. THE DEALER REPLACED THE REAR SHOCK ABSORBER/BUSHING AND DAMPER ON ONE SIDE. OCTOBER OF 2007 A KNOCKING CAME FROM THE FRONT SUSPENSION. DEALER REPLACED THE FRONT STABILIZER BUSHING AND THE LOWER RIGHT AND LEFT ARMS. JANUARY OF 2008 KNOCKING RETURNS TO THE REAR OF CAR AND FRONT END NOISY. FRONT STABILIZER BUSHINGS REPLACED. RIGHT REAR STUD THAT HOLDS THE DAMPER FAILED. REMAINING PORTION HAD TO BE BURNED OUT AND A NEW STUD WELDED ON. CRUNCHING NOISE FROM FRONT END SOON AFTER PICKING UP CAR. I FEAR THAT THIS CAR IS NO LONGER SAFE TO PUT MY WIFE OR FOUR KIDS INTO. I ONLY DRIVE IT ALONE WHEN POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212942December 27, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING 40-45 MPH, THE CONTACT CRASHED INTO THE FRONT AND REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE HOOD FOLDED, AND THE VEHICLE HAD TO BE TOWED. THE CONTACT SUSTAINED JAMMED TENDONS IN HER LEFT HAND, AND EXPERIENCED WHIPLASH. THE FRONT SEAT PASSENGER SUFFERED AN INJURED LEFT KNEE. A POLICE REPORT IS AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 8,077. UPDATED 02-12-08 BF * STATE OF WASHINGTON POLICE REPORT. UPDATED 02/12/08 *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10212227December 18, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2006 MAZDA5. THE REAR PASSENGER SIDE DOOR WOULD NOT LOCK. THE CONTACT POURED HOT WATER ON THE DOOR. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE DOOR OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 06V463000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CONTACT RETURNED TO THE DEALER AND THEY STATED THAT THE DOORS WERE WORKING AND REPLACED ALL OF THE DOOR LOCKS. THE MANUFACTURER STATED THAT UNLESS THE VEHICLE COULD BE TAKEN TO THE DEALER WITH THE LOCKS FROZEN, THEY WOULD BE UNABLE TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207662November 1, 2007
SUSPENSION:REAR
I RECENTLY NOTICED SEVERE WEAR ON THE INSIDE SHOULDERS OF BOTH REAR TIRES ON MY 2006 MAZDA 5. LOOKING FROM THE REAR OF THE VEHICLE, THE REAR TIRES APPEAR TO LEAN IN AT THE TOP. I BELIEVE THE FAILURE OF THE TIRES TO CORRECTLY CONTACT THE ROAD CONTRIBUTES TO POOR HANDLING, AND THE SEVERE TIRE WEAR WILL LEAD TO UNEXPECTED BLOW-OUTS. THE VEHICLE WAS PURCHASED IN NOV. 2005 AND CURRENTLY HAS 23,000 MILES. IT HAS NOT BEEN WRECKED OR OTHERWISE ABUSED IN A MANNER WHICH WOULD AFFECT THE REAR ALIGNMENT. THE DEALER HAS REFUSED TO REPAIR OR ALIGN THE VEHICLE UNDER WARRANTY WHEN PRESENTED THIS PROBLEM ON OCT. 30, 2007. I HAVE SEEN SIMILAR ISSUES LOGGED UNDER SUSPENSION AND TIRES ON THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202825September 12, 2007
TIRES:TREAD/BELT
I HAVE ALSO HAD EXCESSIVE TIRE WEAR ON TOYO PROXES 205/50/17. THE TIRES ARE WEARING ON THE INSIDE, ALMOST TO THE POINT OF THE BELTS SHOWING. THERE ARE APPROXIMATELY 26,000 MILES ON THE CAR AND I HAVE PERSONALLY ROTATED THE TIRES FOUR TIMES. THERE HAS ALSO BEEN ROARING ALMOST WHEEL BEARING LIKE NOISES FOR THE LAST 15,000+ MILES. TIRE PRESSURE IS ALWAYS PROPERLY MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200708August 24, 2007
TIRES, TIRES:SIDEWALL
HI! I HAVE A MAZDA5 2006, LAST WEEK I ALMOST HAVE AN ACCIDENT ,ONE OF MY BACK TIRES EXPLODED,WHEN MY HUSBAND CAME TO HELP ME HE WAS SURPRISE TO SEE THE TIRE THE OUTSIDE LOOK BRAND NEW BUT THE INSIDE WAS ALL BROKEN AND WASTED ,I WENT TO THE DEALER AND TOLD THEM THAT THERE'S SOMETHING WRONG WITH THE TIRES, WHICH IS NOT SAFE THEY SHOULD HAVE A RECALL BECAUSE IT LOOKS I'M NOT THE ONLY ONE WITH THIS PROBLEM, THE DEALER ONCE THEY HAVE THE MONEY THEY DO NOT WANT TO BOTHER, KNOWING THAT THEY BEEN HAVING THAT SAME PROBLEM WITH OTHER PEOPLE ,THEY TRY TO BLAME IT ON YOU,PLEASE DO SOMETHING ABOUT IT I'M A MOTHER OF FOUR KIDS MY LITTLE ONE IS ONLY TWO, AND THEY ARE ALL THE TIME RUNNING WITH ME ,PLEASE FIND OUT IF THERE ARE MORE COMPLAINT OF THE SAME PROBLEM. I WASTED LIKE $600.00 TRYING TO FIX IT AND I STILL HAVE TO CHANGE THE OTHER 2 BECAUSE THEY ARE ALL WASTED TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200090August 20, 2007
TIRES
RAN OVER BLACK TOP ON ROADWAY AND WHEELS SPLIT IN HALF DRIVER SIDE FRONT AND BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200137August 20, 2007
TIRES, TIRES:TREAD/BELT
I OWN A 2006 MAZDA 5 I HAVE HAD THE TIRES BALANCED 4 TIMES AND THE FRONT END ALIGNMENT CHECKED, MY TIRES HAD TO BE REPLACED DUE TO EXCESSIVE CUPPING ON ALL FOUR TIRES, I HAVE HAD THE TIRES BALANCED AT LEAST FOUR TIMES, THEY HAD JUST OVER 29,000 MILES, THE TIRE SIZE IS 205/50VR 17 (TOYO). I HAVE NEVER HAD TO REPLACE TIRES THIS EARLY, AND NEEDLESS TO SAY THESE TIRES ARE EXPENSIVE, I WAS JUST WONDERING IF YOU HAVE HAD ANY OTHER COMPLAINTS ABOUT THIS SPECIFIC TIRE SIZE AND MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192830June 9, 2007
EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2007 MAZDA 5. THIS IS A DECENT CAR BUT AT COLDER TEMPERATURES THE VEHICLE WILL STALL AND SHUTTER ABOUT 1-3 MINUTES AFTER START UP. THE COLDER IT GETS AND THE MORE MILES THAT THE CAR GETS ON IT THE MORE OFTEN THIS OCCURS. THE DEALERSHIP TOLD ME THAT THIS IS A COMMON ISSUE AND THAT MAZDA HAS TOLD THEM TO FLASH AGAIN THE COMPUTER. THAT WAS DONE AND DID NOT FIX THE ISSUE. IT IS VERY DANGEROUS IF I PULL OUT IN TRAFFIC AND THIS VEHICLE FAILS I AM HAULING MYSELF AND MY HUSBAND AND 4 KIDS THAT IS GOING TO BE SOMETHING THAT IS MAZDA'S FAULT FOR NOT REMEDYING THE SITUATION. THIS NOW OCCURS AFTER DRIVING AND COMING TO A SLOW OR A STOP. ALSO WHEN THE TEMPERATURES ARE FROM 35-40 DEGREES THE FRONT RIGHT WHEEL MAKES AN AWFUL NOISE SOMETIMES SQUEAKING AND THEN SOMETIMES A GRINDING NOISE. THE DEALERSHIP INFORMED ME THAT IT IS "HEAVY, AND EXCESSIVE GREASE IN THE BALL JOINT". NOW THAT THE TEMPERATURE IS WARMER YOU CANNOT HEAR THIS ANYMORE. THE VEHICLE HAS 13,000 MILES AND WHILE DRIVING ON THE INTERSTATE AT 60-65 MPH AND YOU PUT ON THE BRAKES THE STEERING WHEEL SHAKES AND ACTS AS IF THE BRAKES ARE WARPED. WHEN THE TEMPERATURE IS HOT OUTSIDE THE A/C WORKS POORLY WITH A TEMP OUT OF THE VENTS AT 47 DEGREES. WHEN STOPPING AT A DRIVE THROUGH RESTURANT OR AT THE BANK THE SMELL OF BURNING ANTIFREEZE IS VERY NOTICABLE. THERE IS NO VISABLE LEAKS BUT THE SMELL OF ANTIFREEZE IS EVIDENT. THIS IS A POOR DESIGNED, OVERPRICED, NOT ADVERTISED VEHICLE THAT MAZDA SHOULD WORK OUT THE BUGS IN, OR GIVE THE MONEY BACK TO THE CUSTOMERS. THIS CAR HAS BEEN IN THE SHOP 7 TIMES SINCE NEW FOR THESE ISSUES THAT MAZDA SAID THEY DONT KNOW HOW TO FIX YET. I HAVE GIVEN THEM TIME AND THE OPPORTUNITY NOW MY LEMON LAW WILL BE RUNNING OUT AND I DONT WANT STUCK WITH A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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