Mazda CX-90 Complaints

365 consumer complaints on file.

#11728821April 2, 2026
STEERING
My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728670April 1, 2026
STEERING, LANE DEPARTURE: ASSIST
Sticky steering overactive lane assist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728149March 30, 2026
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
Incident 1: While driving my 2024 Mazda CX-90 PHEV at low-to-moderate speed, the vehicle suddenly and completely locked up without any driver input. There was no gradual slowing or normal braking behavior. Instead, the vehicle went immediately from moving to an abrupt, forceful stop, as if maximum braking was applied instantly. There were no warning lights, alerts, or audible signals before or during the event, and there were no obstacles or vehicles in front of me. Incident 2 (approximately 6 months later): A second, nearly identical event occurred while I was accelerating or cruising. The vehicle again immediately locked up and came to a sudden stop with no warning and no driver input. There was no progressive braking or deceleration. The stop was instantaneous and extremely forceful, causing me to lurch forward into the steering wheel. There were no hazards or objects present that would justify emergency braking. Additional Details: Both events involved an immediate, full-force stop with no transition or gradual braking. There were no dashboard alerts, warning sounds, or messages during either incident. The behavior did not match any known system alerts (such as door open or limp mode). The dealership was unable to reproduce the issue and found no diagnostic trouble codes. This creates a serious safety risk, especially the risk of being rear-ended during normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728032March 30, 2026
STEERING
Continuously experiencing sticky steering when making turns and curves/bends on the road. Have to use a lot more force to get the steering wheel back to the initial position or a safe position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727963March 30, 2026
STEERING
While driving the 2024 Mazda CX-90 and making turns the steering wheel become difficult to straighten/reduce deflection from the turned position. This has caused the vehicle to depart from our lane in traffic on the freeway multiple times. This has caused safety risk for ourselves with traffic barriers as well as with vehicles in other lanes. It is possible to over power the “sticking point” however it seems to be getting worse. A mazda service center has been contacted and they denied that they are required to remedy this because they already completed the recall for this issue in the past. The vehicle is available for inspection. The issues seems to be somewhere in the steering linkage or steering wheel mechanism based on the feel of the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727633March 28, 2026
STEERING
My 2024 Mazda CX-90 has the STICKY WHEEL condition however it does not show-up as REcall for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727463March 27, 2026
STEERING
Experiencing sticky steering and sudden increased steering effort. Previously addressed by recall 6524A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727400March 27, 2026
ENGINE
I am submitting this complaint regarding my 2025 Mazda CX-90 PHEV, leased in April 2025. Since early in my lease, the vehicle has had ongoing drivability issues that have worsened over time and now present a serious safety concern.From the beginning, the vehicle exhibited jerking and hesitation while driving. Initially minor, this has become more frequent and now includes stalling behavior during normal driving conditions, including acceleration and traffic flow. This creates a risk of collision, especially when merging or at intersections.Approximately six months into my lease, the radiator failed and had to be replaced. More recently, while driving, multiple warnings appeared at once: Hybrid System Malfunction, Battery System Malfunction, Oil Monitoring Malfunction, and i-ACTIVSENSE partially disabled. These warnings were documented.Two weeks prior, the dealership reported no diagnostic codes. However, on my most recent visit, I was told via video that the active air shutter is now the issue. The required part is on backorder until August. I was told I could either remain in a non-comparable loaner while still making full lease payments, or continue driving the vehicle in its current condition until the part arrives. I find this unacceptable given the safety concerns.I expressed that I do not feel safe driving this vehicle, but the service advisor stated this is “not a safety concern.” I disagree. A vehicle that jerks, hesitates, or stalls while driving, combined with multiple system malfunctions and disabled safety features, presents a clear safety risk.I also disclosed prior to leasing that I do not have access to charging. I was told this would not be an issue. I am now being told that not charging the vehicle may be contributing to the problem. Service advisors have also indicated these vehicles have known hybrid battery issues.I no longer feel safe driving this vehicle and am concerned for my safety and my family’s safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727397March 27, 2026
UNKNOWN OR OTHER
The vehicle caught fire while in operation/driving and later engulfed entie cabin. No warning lamps, in-vehicle alerts, or other warning signs were activated or displayed. Car has not yet been inspected.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727341March 26, 2026
STEERING
steering gets stuck or requires intense effort to move from center, specially on freeway or slight turns. feels dangerous specially when being on the freeway. took it to get looked at & they want me to pay for a repair that is listed on other cars that were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727216March 26, 2026
VEHICLE SPEED CONTROL
I have taken my car to service in January, and it has had all the recalls fixes done, supposedly. Just the last two weeks I have been feeling a notchy sensation when steering, it resists and then jumps to the next notch when turning. Not a smooth feeling as it did during the first year of usage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727151March 26, 2026
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Started the car to go to work and the check engine light came on, I stop started flashing and wouldn’t turn off. Message says there is a malfunction with the hybrid system and to visit Mazda dealer. I had to drive it to work, so it drove fine. But the lights never went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727048March 25, 2026
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunction, and airbag/seatbelt warning indicators. These issues created unsafe operating conditions, including inability to monitor vehicle speed, loss of rear signaling and brake indication to other drivers, and uncertainty regarding airbag system functionality. This presented a risk to both the driver and surrounding traffic. The failures occurred intermittently and in combination, indicating a potential systemic electrical issue rather than a single isolated component failure. The vehicle has been taken to an authorized Mazda dealership and is currently under inspection and repair. The dealership has indicated the instrument cluster requires replacement and is currently on backorder. Full root cause has not been confirmed. Warning indicators, including airbag and seatbelt system alerts, were observed prior to and during the failures. Additional symptoms included erratic system behavior across multiple vehicle functions. Vehicle remains at dealership with no confirmed repair completion date. Component is available for inspection upon request through the servicing dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726952March 25, 2026
STEERING
Description of the issue: While driving, the steering wheel suddenly develops a significantly increased resistance. This resistance can only be overcome by applying noticeably higher force. The steering feels as if it is “sticking” or momentarily binding. Driving conditions where the issue occurs: - Frequently on highways - Also on rural roads - Occurs both while cornering and while driving straight ahead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726918March 25, 2026
STEERING
According to your recall that states: Recall date 2024-01-17 Recall no. 24V022000 Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist. Recall consequence Loss of power steering assist while driving increases the risk of a crash. My car is not included in this recall according to my VIN number, however my car is doing the same thing described above in the recall. I am requesting that ALL Mazda CX 90 vehicles be in this recall. I took it to the dealership and although there hasn’t been a serious injury yet, there absolutely could be if it is not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726858March 24, 2026
WHEELS, EXTERIOR LIGHTING, ENGINE
I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction, creating visibility and safety concerns •Battery failure requiring replacement at approximately 24,000 miles •Engine malfunction warnings advising the vehicle should not be driven •Loud and abnormal brake noise •Remote start system failure The vehicle has been out of service for an extended period (10+ days), and I no longer feel it is safe or reliable to operate. I am particularly concerned about the overall safety of this vehicle given the pattern of system failures and reports of similar issues. Mazda has not provided a resolution beyond continued repairs, and I have lost confidence in the vehicle’s safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726775March 24, 2026
STEERING
Purchased the Mazda Cx-90 2024 and was told that all recalls had been cleared and completed. Steering recall for worm gear and grease had been cleared. Not consistent but when taking turns will have a sudden jerk and increase in steering, especially with left turns. called and reported to Mazda dealership and told by mechanic that this needed to be reported due to an undergoing investigation on recalls that were not truly resolved by Mazda. The vehicle was cleared of inspection in 2024 prior to our purchase. No wrecks but concerned this could lead to one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726771March 24, 2026
STEERING, LANE DEPARTURE: ASSIST
Stick steering wheel. Excessive force need to steer while making a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726526March 23, 2026
POWER TRAIN
On several occasions, both starting from stop and at 45 mph, on harder acceleration while operating as EV in normal mode, the vehicle will start accelerating then SLOW suddenly and hard for a few seconds before engaging the gas engine and accelerating as expected. Dangerous when pulling into traffic or attempting to pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726522March 23, 2026
LANE DEPARTURE: ASSIST
At highway speeds, even with lane keeping assist disabled/turned off, if the ADAS is turned on LKA seems to remain active. Steering effort is unpredictable making it difficult to maintain a line through the corner. Effort will suddenly decrease resulting in oversteer. This is particularly dangerous when next to other cars, guardrails, barriers and the like. The behavior is greatly reduced with all ADAS off. This is largely repeatable over the last 18 mos/24,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-90