Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10937795December 28, 2016
SUSPENSION
WE WERE NOTIFIED ON THE LOWER CONTROL ARM RECALL IN SEPTEMBER. IT'S RIDICULOUS THAT THE REPLACEMENT PARTS HAVE NOT BEEN MADE AVAILABLE. WHY IS MAZDA DRAGGING THEIR FEET ON A SAFETY ISSUE LIKE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937806December 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD POPPING NOISE CAME FROM THE FRONT OF THE VEHICLE. UPON INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937822December 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937949December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937656December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937705December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936676December 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (STRUCTURE:BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936613December 20, 2016
EXTERIOR LIGHTING
YET ANOTHER DIM HEADLIGHT HAS BURNED OUT. I'VE OWNED THIS VEHICLE 16 MONTHS, AND THIS WILL BE THE 10TH TIME CHANGING THE DIM HEADLIGHT BULB. 7 TIMES ON THE DRIVERS SIDE, AND THIS WILL MAKE 3RD TIME ON PASSENGER SIDE. AS WELL AS HAVING TO CHANGE A TAIL LIGHT ON PASSENGER SIDE. ALL THE MAZDA DEALERS ARE AWARE OF THIS PROBLEM, AND I AS WELL AS THEY ARE WONDERING WHY THERE IS NO RECALL ON THIS PROBLEM?!! THIS IS AN EXPENSIVE, TROUBLESOME AND VERY AGGRAVATING ISSUE, AND VERY INCONVENIENT AND UNSAFE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936252December 19, 2016
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934995December 13, 2016
AIR BAGS, SUSPENSION
TAKATA RECALL RECEIVED AIRBAG RECALL IN JULY, WARNING ME NOT TO USE THE PASSENGER SEAT, AS OF DECEMBER 13, 2016 MY VEHICLE HAS NOT BEEN REPAIRED. IN OCTOBER, I RECEIVED A SECOND SAFETY RECALL FOR A POTENTIALLY DANGEROUS FRONT SUSPENSION DEFECT, AGAIN, NO PARTS AVAILABLE TO REPAIR MY CAR. I FEEL THAT MY VEHICLE SHOULD BE MADE SAFE NOW OR I SHOULD BE GIVEN ALTERNATE TRANSPORTATION UNTIL IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934801December 12, 2016
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934557December 11, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS (LOW BEAM) ON MY CAR SIMPLY STOPPED WORKING ALL OF A SUDDEN. CHECKED THE FUSES AND ALL ARE FINE. HIGH BEAMS AND SIGNAL LIGHTS WORK FINE, IT'S JUST THE HEADLIGHTS. HAVE SEEN THIS SAME DESCRIPTION IN OTHER WEBSITES AS POSSIBLY THE CONTROL MODULE HAD A SHORT CIRCUIT AND THIS IS A VERY COMMON THING TO HAPPEN TO THESE CARS. MAZDA IS NOT ACCEPTING THIS AS AN "IN WARRANTY" REPAIR EVEN THOUGH THIS IS A MAJOR COMMON COMPLAINT. MY CAR IS OUT OF WARRANTY ALREADY, SO I'LL NEED TO PAY THIS REPAIR OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934203December 9, 2016
AIR BAGS
TAKADA RECALL MY CAR IS OLDER (2009), I LIVE IN TEXAS, AND MY AIRBAG LIGHT IS ON SO I'M WORRIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934210December 9, 2016
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN JULY OF 2016 THAT MY VEHICLE WAS RECALLED DUE TO A DEFECTIVE AIRBAG. I LIVE IN FLORIDA WHERE TEMPERATURES AND HUMIDITY ARE VERY HIGH, SO I AM IN A HIGH RISK AREA FOR A DEFECTIVE AIRBAG. I CHECKED WITH MY DEALER TODAY - THEY ARE STILL AWAITING REPLACEMENT AIRBAGS. IT IS OF UTMOST IMPORTANCE THAT YOU REMEDY THIS PROBLEM, AS I AM PLANNING A LONG DISTANCE TRIP THIS XMAS AND I HAVE NOTIFIED MY MAZDA DEALER OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934194December 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933661December 7, 2016
SUSPENSION
I HAVE TWO ACTIVE RECALLS THAT CONTINUE TO BE "INCOMPLETE" BOTH ARE SAFETY CONCERNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929991December 5, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS, BALL JOINT, ROTORS, AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929796December 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR THE LAST 2 YEARS I HAVE BEEN TRYING TO GET OUR HEADLIGHTS TO WORK PROPERLY WITH NO SUCCESS. EVEN WHEN BOTH DIM HEADLIGHTS ARE WORKING THEY ARE SO DIMM WE CAN'T DRIVE WITH THEM AND IF ONE OF THEM GOES OUT WE MIGHT AS WELL NOT HAVE A HEADLIGHT. I HAVE A VW AND IF ONE OF IT'S LOW BEAM LIGHTS IS OUT IT IS 100 TIMES BRIGHTER THAN THE MAZDA WITH BOTH LOW BEAMS. THIS IS VERY DANGEROUS BECAUSE IF WE ARE OUT AT NIGHT WE HAVE TO USE THE HIGH BEAMS WHICH BLINDS ON COMING TRAFFIC. I HAVE TAKEN IT TO JIM ELLIS MAZDA TWICE AND THE FIRST TIME I DIDN'T EVEN GET HOME WITH OUT THE LIGHT FALLING OUT. TOOK IT BACK AND THEY ASSURED ME IF WAS FIXED BUT IT WASN'T AND NOW THE SERVICE REP NOR THE SERVICE MANAGER WILL EVEN RETURN MY CALL. I HAVE HAD IT TO 3 DIFFERENT LOCAL SHOPS AND THEY CAN'T FIX IT EITHER. ONE OF THEM FINALLY GOT THE LIGHT FROM FALLING OUT AND REPLACED THEM BOTH WITH THE BRIGHEST LIGHT WE COULD FIND AND THEY ARE STILL VERY VERY DIMM. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON THIS ISSUE SO IT IS NOT ONLY DANGEROUS BUT VERY DISAPPOINTING NOT TO MENTION VERY DANGEROUS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929543December 2, 2016
AIR BAGS, SUSPENSION
TAKATA RECALL: ITS BEEN 6 MONTHS, AND IT'S A REAL HARDSHIP WITH NOT BEING ABLE TO HAVE FRONT SEAT PASSENGERS IN MY PRIMARY AUTOMOBILE. I AM IN A CARPOOL TO DRIVE MY CHILD AND NEIGHBORHOOD CHILDREN TO SCHOOL, AND I HAVE NOT BEEN ABLE TO DO SO WITHOUT HAVING SOMEONE IN THE FRONT SEAT. I ALSO RECEIVED A NOTICE THAT THE FRONT SUSPENSION HAS A SAFETY RECALL FOR LOWER CONTROL ARMS REPLACEMENT, I RECEIVED THIS NOTICE IN AUGUST WITH NO FURTHER COMMUNICATION FROM MAZDA OR MY DEALERSHIP. I'M DISAPPOINTED WITH RESPONSES I GET TO MY INQUIRIES FROM MY MAZDA DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928348November 28, 2016
AIR BAGS, SUSPENSION
I WENT TO DEALER AND WAS TOLD THAT SUSPENSION SYSTEM HAD A RECALL BUT PARTS WAS NOT AVAILABLE. SINCE THEN THE SUSPENSION ARM HAS BROKEN, LEAVING ME TO FIND A WAY TO REPAIR THE ITEMS MYSELF. WITH LIMITED RESOURCES. CAR NEEDS TO BE TOWED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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