Mazda CX-5 Service Bulletins (2023)
282 manufacturer communications on file.
- April 10, 2024•Document ID: 10254191Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-022-24
- Date Added:
- May 4, 2024
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (27)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-3+ 7 moreAssociated Documents - April 8, 2024•Document ID: 10254088Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 09-022-24
- Date Added:
- May 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket or a bag. To eliminate this concern, the keyless control specification has been modified. The button press time has been increased from 0.5 seconds to 1 second.
Associated Products (7)Associated Documents - March 14, 2024•Document ID: 10252509Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-017-24
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
Associated Products (22)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-5+ 2 moreAssociated Documents - March 14, 2024•Document ID: 10252503Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-001-24b
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - March 8, 2024•Document ID: 10252508Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-016-24
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (26)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-3+ 6 moreAssociated Documents - March 6, 2024•Document ID: 10252507Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PF-24-03
- Date Added:
- April 3, 2024
- Manufacturer:
- MAZDA
SummaryDue to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistance.
Associated Products (32)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 12 moreAssociated Documents - February 21, 2024•Document ID: 10251391Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-009-24a
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
Associated Products (21)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - February 16, 2024•Document ID: 10251370Service Bulletin/Repair InstructionsWHEELS; TIRES; TIRES:SIDEWALL
- Mfr Comm. #:
- SA-014-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable the effect will be. Be sure to set the tire pressures at the recommended tire pressure on the vehicle tire label. Sidewall indentations are a cosmetic condition that does not affect the performance of the tires.
Associated Products (18)Associated Documents - February 16, 2024•Document ID: 10251369Service Bulletin/Repair InstructionsSUSPENSION; WHEELS; TIRES
- Mfr Comm. #:
- SA-013-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (19)Associated Documents - February 13, 2024•Document ID: 10251361Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-001-24a
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (15)Associated Documents - February 12, 2024•Document ID: 10251387Service Bulletin/Repair InstructionsWHEELS; POWER TRAIN; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC; STEERING; TIRES
- Mfr Comm. #:
- SA-011-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (25)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 moreAssociated Documents - February 8, 2024•Document ID: 10251390Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
Associated Products (21)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - February 2, 2024•Document ID: 10251363Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 09-006-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performance. Snow and water may enter the PLG drive unit. Humidity then causes rust inside of the unit, resulting in noise. Clacking noise: Since the grease applied on the spring end of the PLG drive unit is insufficient, interference noise is caused when the spring end interferes with the spring guide. The noise has been eliminated by the following mass-production changes: Creaking noise: The sealing structure has been modified to prevent dust/dirt from entering the unit. Clacking noise: The production procedure of the PLG drive unit has been modified to apply sufficient grease to spring end.
Associated Products (6)Associated Documents - February 1, 2024•Document ID: 10251373Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-006-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (21)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - January 23, 2024•Document ID: 10249497Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-24
- Date Added:
- February 1, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column nut has been increased.
Associated Products (7)Associated Documents - January 10, 2024•Document ID: 10249499Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-24
- Date Added:
- February 1, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (5)Associated Documents - December 20, 2023•Document ID: 10248393Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-005-23a
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator (blue) light stays on longer or comes on while driving Poor heater performance, especially at idle
Associated Products (12)Associated Documents - December 18, 2023•Document ID: 10248394Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-23a
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit an âIn Vehicle Network Malfunctionâ message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified
Associated Products (15)Associated Documents - December 8, 2023•Document ID: 10248390Service Bulletin/Repair InstructionsSTEERING; STRUCTURE
- Mfr Comm. #:
- SA-082-23
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryBefore judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda MX-5Associated Documents - December 7, 2023•Document ID: 10248388Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-021-23b
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger symptom troubleshooting
Associated Products (17)Associated Documents