Mazda CX-5 Service Bulletins (2024)

207 manufacturer communications on file.

• August 22, 2025•Document ID: 11022742

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-039/25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

  Associated Products (39)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 19 more
  Associated Documents

  • DownloadMC-11022742-0001.pdf↗
• August 22, 2025•Document ID: 11022725

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; UNKNOWN OR OTHER; ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-023-25b

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (33)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-5+ 13 more
  Associated Documents

  • DownloadMC-11022725-0001.pdf↗
• August 22, 2025•Document ID: 11022717

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-009-25a

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

  Associated Products (31)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 11 more
  Associated Documents

  • DownloadMC-11022717-0001.pdf↗
• August 21, 2025•Document ID: 11022718

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-012-25b

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (34)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 14 more
  Associated Documents

  • DownloadMC-11022718-0001.pdf↗
• August 15, 2025•Document ID: 11022738

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-038-25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

  Associated Products (34)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 14 more
  Associated Documents

  • DownloadMC-11022738-0001.pdf↗
• August 1, 2025•Document ID: 11021395

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-030-25

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  The front seats on some vehicles (equipped with 6-way power seats) may not slide forward or backward when operating the power seat slide switch. This concern may be caused by a previous power seat switch shape modification where the strength was insufficient and caused the switch lever to break, resulting in inoperative seat operation. To eliminate this concern, the shape of the power seat switch has been returned to its previous shape.

  Associated Products (3)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-5
  Associated Documents

  • DownloadMC-11021395-0001.pdf↗
• July 30, 2025•Document ID: 11021392

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-029-25

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process and the fan motor bearing may become worn out during use. To eliminate this concern, the fan motor has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep).

  Associated Products (18)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda MX-5
  Associated Documents

  • DownloadMC-11021392-0001.pdf↗
• July 14, 2025•Document ID: 11021499

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ENGINE; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-023-25a

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (29)

  2026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-30+ 9 more
  Associated Documents

  • DownloadMC-11021499-0001.pdf↗
• July 14, 2025•Document ID: 11021498

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25b

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services - Frequently Asked Questions (FAQ)

  Associated Products (29)

  2026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-30+ 9 more
  Associated Documents

  • DownloadMC-11021498-0001.pdf↗
• June 19, 2025•Document ID: 11020039

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-032-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

  Associated Products (33)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 13 more
  Associated Documents

  • DownloadMC-11020039-0001.pdf↗
• June 18, 2025•Document ID: 11020038

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-031-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  Associated Products (34)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 14 more
  Associated Documents

  • DownloadMC-11020038-0001.pdf↗
• June 6, 2025•Document ID: 11020037

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SA-030-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.

  Associated Products (20)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11020037-0001.pdf↗
• June 3, 2025•Document ID: 11020036

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-029-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 7 more
  Associated Documents

  • DownloadMC-11020036-0001.pdf↗
• June 3, 2025•Document ID: 11020035

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-007-25a

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery’s Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result

  Associated Products (34)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 14 more
  Associated Documents

  • DownloadMC-11020035-0001.pdf↗
• May 22, 2025•Document ID: 11019097

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  09-024-25

  Date Added:

  June 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

  Associated Products (13)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-5
  Associated Documents

  • DownloadMC-11019097-0001.pdf↗
• May 16, 2025•Document ID: 11019180

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-024-25

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting information for both systems. See APPLICABLE MODEL(S)/VINS above to determine how vehicles are equipped. NOTE: When selecting Navigation, data upload may take a few seconds. This is a normal function.

  Associated Products (23)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-30+ 3 more
  Associated Documents

  • DownloadMC-11019180-0001.pdf↗
• May 16, 2025•Document ID: 11019179

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; UNKNOWN OR OTHER; ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-023-25

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11019179-0001.pdf↗
• May 16, 2025•Document ID: 11019178

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25a

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Frequently Asked Questions (FAQ) for Mazda Connected Services.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11019178-0001.pdf↗
• May 16, 2025•Document ID: 11019177

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-012-25a

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11019177-0001.pdf↗
• April 30, 2025•Document ID: 11017479

  Service Bulletin/Repair Instructions
  LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-004-25a

  Date Added:

  May 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience "Blind Spot Monitoring Sensor(s) Blocked" displayed in the instrument cluster while driving over 37 mph {60 km/hr.} in areas without structures or buildings around the vehicle. This may be caused by a partial defect in the blind spot monitoring (BSM) control module. To eliminate this concern, the blind spot monitoring (BSM) control module has been modified.

  Associated Products (4)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-52022 Mazda CX-5
  Associated Documents

  • DownloadMC-11017479-0001.pdf↗