Mazda CX-5 Service Bulletins (2017)

572 manufacturer communications on file.

• March 6, 2025•Document ID: 11016228

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SA-014-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction This may be caused by water contamination/corrosion at electrical connector C-04 due to: Windshield tint installation: Windshield tint installed to block UV light. The water used during the installation of the tint may run down behind the dashboard. Carefully inspect the windshield to see if window tint has been installed or not. Some window tint film appears clear and is for UV light only. Windshield repair/replacement: Poor windshield sealing during installation can cause an internal water leak. Water may run down behind the dashboard.

  Associated Products (9)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-11016228-0001.pdf↗
• January 30, 2025•Document ID: 11013656

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  09-002-25a

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a partially missing image (shown in the circles below) from the Active Driving Display (ADD) on the front window and/or display.

  Associated Products (13)

  2024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52021 Mazda Mazda62020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda62017 Mazda CX-52017 Mazda Mazda6
  Associated Documents

  • DownloadMC-11013656-0001.pdf↗
• January 24, 2025•Document ID: 11013654

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (45)

  2024 Mazda CX-302024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda3+ 25 more
  Associated Documents

  • DownloadMC-11013654-0001.pdf↗
• January 15, 2025•Document ID: 11013655

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  09-002-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a partially missing image (shown in the circles below) from the Active Driving Display (ADD) on the front window and/or display.

  Associated Products (13)

  2024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52021 Mazda Mazda62020 Mazda CX-52020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda62017 Mazda CX-52017 Mazda Mazda6
  Associated Documents

  • DownloadMC-11013655-0001.pdf↗
• November 18, 2024•Document ID: 11011341

  Warranty Program/Extension
  ENGINE; FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  CSP12 Repair

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (22)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-11011341-0001.pdf↗
• November 18, 2024•Document ID: 11011338

  Warranty Program/Extension
  FUEL/PROPULSION SYSTEM; ENGINE

  Mfr Comm. #:

  CSP12 Repair MX5

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (22)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-11011338-0001.pdf↗
• November 18, 2024•Document ID: 11011336

  Warranty Program/Extension
  FUEL/PROPULSION SYSTEM; ENGINE

  Mfr Comm. #:

  CSP12 Parts Warr

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (22)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-11011336-0001.pdf↗
• November 12, 2024•Document ID: 11011331

  Warranty Program/Extension
  ENGINE; FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  CSP12 FAQs

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (22)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-11011331-0001.pdf↗
• November 8, 2024•Document ID: 11011345

  Warranty Program/Extension
  FUEL/PROPULSION SYSTEM; ENGINE

  Mfr Comm. #:

  CSP12

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (22)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-11011345-0001.pdf↗
• November 8, 2024•Document ID: 11011326

  Warranty Program/Extension
  FUEL/PROPULSION SYSTEM; ENGINE

  Mfr Comm. #:

  CSP12 Dealer Letter

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.

  Associated Products (23)

  2021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda22020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-52017 Mazda CX-9+ 3 more
  Associated Documents

  • DownloadMC-11011326-0001.pdf↗
• November 8, 2024•Document ID: 11011141

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-081-24

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

  Associated Products (71)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 51 more
  Associated Documents

  • DownloadMC-11011141-0001.pdf↗
• November 5, 2024•Document ID: 11010990

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-047-24

  Date Added:

  December 3, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.

  Associated Products (7)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-11010990-0001.pdf↗
• October 24, 2024•Document ID: 11009654

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-079-24

  Date Added:

  November 4, 2024

  Manufacturer:

  MAZDA

  Summary

  The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

  Associated Products (62)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 42 more
  Associated Documents

  • DownloadMC-11009654-0001.pdf↗
• October 5, 2024•Document ID: 11009644

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-016-24c

  Date Added:

  November 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (71)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 51 more
  Associated Documents

  • DownloadMC-11009644-0001.pdf↗
• September 12, 2024•Document ID: 11008577

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-068-24

  Date Added:

  October 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

  Associated Products (71)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 51 more
  Associated Documents

  • DownloadMC-11008577-0001.pdf↗
• August 26, 2024•Document ID: 11007029

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-062-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

  Associated Products (71)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 51 more
  Associated Documents

  • DownloadMC-11007029-0001.pdf↗
• August 21, 2024•Document ID: 11007009

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-016-24b

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (70)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 50 more
  Associated Documents

  • DownloadMC-11007009-0001.pdf↗
• August 15, 2024•Document ID: 11007022

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-058-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (141)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-5+ 121 more
  Associated Documents

  • DownloadMC-11007022-0001.pdf↗
• August 15, 2024•Document ID: 11007019

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  SA-057-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (130)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 110 more
  Associated Documents

  • DownloadMC-11007019-0001.pdf↗
• August 13, 2024•Document ID: 11007018

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-056-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

  Associated Products (69)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 49 more
  Associated Documents

  • DownloadMC-11007018-0001.pdf↗