Mazda CX-5 Service Bulletins

589 manufacturer communications on file.

• December 1, 2023•Document ID: 10248348

  Service Bulletin/Repair Instructions
  VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-079-23

  Date Added:

  January 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.

  Associated Products (17)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10248348-0001.pdf↗
• November 27, 2023•Document ID: 10246208

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-041-23

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.

  Associated Products (3)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-5
  Associated Documents

  • DownloadMC-10246208-0001.pdf↗
• November 20, 2023•Document ID: 10246133

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-007-23c

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  Associated Products (25)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 more
  Associated Documents

  • DownloadMC-10246133-0001.pdf↗
• November 14, 2023•Document ID: 10246210

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-027-23c

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.

  Associated Products (19)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10246210-0001.pdf↗
• November 14, 2023•Document ID: 10246147

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  09-039-23

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control software has been modified.

  Associated Products (16)

  2024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10246147-0001.pdf↗
• November 14, 2023•Document ID: 10246127

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  05-005-23a

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.

  Associated Products (13)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-10246127-0001.pdf↗
• November 7, 2023•Document ID: 10246121

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-007-23a

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (22)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 more
  Associated Documents

  • DownloadMC-10246121-0001.pdf↗
• October 31, 2023•Document ID: 10244672

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  05-005-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.

  Associated Products (13)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-10244672-0001.pdf↗
• October 23, 2023•Document ID: 10244669

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23i

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10244669-0001.pdf↗
• October 17, 2023•Document ID: 10244671

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-003-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

  Associated Products (7)

  2024 Mazda CX-52023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-9
  Associated Documents

  • DownloadMC-10244671-0001.pdf↗
• October 11, 2023•Document ID: 10244679

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-032-23a

  Date Added:

  November 2, 2023

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (26)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 6 more
  Associated Documents

  • DownloadMC-10244679-0001.pdf↗
• October 11, 2023•Document ID: 10244570

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-060-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC P0555.

  Associated Products (1)

  2024 Mazda CX-5
  Associated Documents

  • DownloadMC-10244570-0001.pdf↗
• October 6, 2023•Document ID: 10244674

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-015-23c

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep).

  Associated Products (6)

  2023 Mazda CX-52023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda MX-302021 Mazda CX-30
  Associated Documents

  • DownloadMC-10244674-0001.pdf↗
• October 6, 2023•Document ID: 10244665

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SA-042-23a

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  Associated Products (19)

  2024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10244665-0001.pdf↗
• September 28, 2023•Document ID: 10243560

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-055-23

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023 and 2024 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance.

  Associated Products (6)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda Mazda3
  Associated Documents

  • DownloadMC-10243560-0001.pdf↗
• September 28, 2023•Document ID: 10243558

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-056-23

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC's P2BF5, P2BF6 and P2BF7 below.

  Associated Products (1)

  2024 Mazda CX-5
  Associated Documents

  • DownloadMC-10243558-0001.pdf↗
• September 26, 2023•Document ID: 10243557

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-054-23

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some 2024 model CX-5's are equipped with i-stop which uses a new Yuasa S-95 battery but is still compatible with the current software "Version C" of the DCA-8000 machine. To verify if the vehicle has the Yuasa S-95 battery, see battery label below or verify the part number by VIN in GEPC (D-CODE 18-520).

  Associated Products (1)

  2024 Mazda CX-5
  Associated Documents

  • DownloadMC-10243557-0001.pdf↗
• September 15, 2023•Document ID: 10243568

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-003-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (25)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 more
  Associated Documents

  • DownloadMC-10243568-0001.pdf↗
• September 14, 2023•Document ID: 10243559

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PF-23-09

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a debit of the full component price. It is highly recommended to set a calendar reminder at the time of the order for no more than 60 days to ensure all orders are returned if repaired and if not repaired, contact the customer to cancel the order and return the unit.

  Associated Products (22)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-10243559-0001.pdf↗
• September 13, 2023•Document ID: 10243569

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  SA-039-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (26)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 6 more
  Associated Documents

  • DownloadMC-10243569-0001.pdf↗