Mazda CX-30 Complaints

213 consumer complaints on file.

#11731038April 14, 2026
ELECTRICAL SYSTEM
The vehicle intermittently fails to start when pressing the push-button start system. The start/stop button becomes unresponsive despite normal conditions (key present, brake engaged, no warning indicators preventing ignition). This has now occurred twice within two years of ownership, indicating a recurring issue rather than an isolated incident. On the most recent occurrence, the vehicle was completely unable to start and required towing. The tow truck operator reported that he had towed four vehicles of the same make/model for the exact same issue within one week, suggesting a broader pattern affecting multiple vehicles. Safety Concern: This presents a significant safety risk, including: •Inability to start the vehicle in unsafe or emergency situations •Risk of being stranded in dangerous environments (e.g., roadside, extreme weather, unsafe areas) •Potential failure of the ignition system, which raises concerns about reliability of vehicle operation overall A malfunction in the start/stop system directly impacts the vehicle’s basic functionality and creates an unpredictable and potentially hazardous situation for drivers. Additional Notes: Given the repeated occurrence and reports of similar failures in other identical vehicles, this issue may represent a systemic defect that warrants investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730646April 12, 2026
AIR BAGS, ELECTRICAL SYSTEM, STEERING
I don't know, is 4:20 in the morning. Oh, is it work? I was sitting in my car and all of a sudden pop and I had ringing in my ear. According to Mazda, connect, I got some weird network. Error the network failure error some kind of engine failure. Error I don't know what happened. But I've been having a lot of network issues. I've had a lot of battery issues with the car. It's been in the shop at carry. Monster a number of times they've never taken care of the issue. I don't know I don't know what to do. I won't even driven
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11729660April 7, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in the rain and snow without ABS and dynamic stability control active -- this is a serious safety issue. It is understandable for a front camera malfunction to disable sensing features (like lane keeping), but this should not disable necessary safety features such as ABS and stability control. It is clear that there is a cascading sensor malfunction in this vehicle (possibly related to an earlier similar recall in 2024 models), that causes serious safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729368April 6, 2026
VISIBILITY/WIPER
I was driving down the Highway and the sun roof just exploded send shards of glass everywhere and nothing had hit it or anything. It just exploded. When I got to the dealer the person ahead of me had the exact same thing and we compared pictures. It was scary, dangerous and really loud when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727246March 26, 2026
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
My infotainment system is brikecked ! I cant turn off my lane assist and its like a battle to keep it in roads that dont have lines and especially when you get stuck in a groove of a road. Its scary! I got put into a grove my car being awd the rest followed and I get out of the grove and lane assist put me back in amd it almost put me all the way into the same gaurdrail I just avoided. My car is im this state due to unaddressed parasitic draw killing multiple batteries all deallt with by mazda service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727183March 26, 2026
STRUCTURE:BODY
1. The system that is failing is the rear tailgate. When it is opened or closed there is a clicking sound as if it is tryng to engage the lock multiple times. While driving this continues with the tailgate closed turning on and off the interior lights in the vehicle and showing on the front console that the tailgate is unlocked and open. the car is availabe for inspection on request. When I asked the dealer about it they stated that this is a known problem and it will cost approximately 800 dollars to fix which I believe is unresonable due to it being a known issue. 2. Since the rear tailgate may not lock properly it could potentially fly open while driving. 3. Yes see #1-Was reported to Kennedy Mazda located in Valparaiso Indiana. 4. Yes see #1 5. No warnings just the constant clicking of the lock mechanism can be heard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725284March 18, 2026
AIR BAGS
The contact owns a 2022 Mazda CX-30. The contact stated that while driving and sneezing, going through a green traffic light, another vehicle crashed into the front driver-side door. There was one individual in the vehicle. The driver-side air bag failed to deploy. The driver mentioned the air bag should have deployed based on the impact. No warning lights illuminated or sounds occurred prior to the crash. The vehicle was traveling at approximately 35 MPH. There was no property damage. The contact sustained pain in the left leg, back, and shoulders. The contact received medical treatment and was provided with pain medication. The vehicle was towed to a salvage lot. The dealer was not notified. The manufacturer was not notified of the failure. The approximate vehicle mileage was 23,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11724381March 14, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11724338March 14, 2026
ELECTRICAL SYSTEM, STEERING
The infotainment software is bricked. It happened when the battery died after purchasing it. The dealership told me to get a battery should be ok Now the infotainment system doesn't work and lane assist about put me into a guard rail the other day. I have no access to my cars functions and it is crazy scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723758March 12, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723409March 10, 2026
UNKNOWN OR OTHER
While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722934March 9, 2026
UNKNOWN OR OTHER
The left and/or right side sun visor does not stay in the fully retracted position and may lower slightly due to its own weight. The problem is attributed to a broken connection point where the sun visor attaches to the vehicle. Impaired visibility, particularly in bright sunlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722344March 5, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721948March 4, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and the wind blew my car into the other lane slightly and almost collided with a vehicle. If the system was working that would not have happened. The problem was addressed at the dealership and I was told it was "normal". I've watched many videos on this exact model and trim. It is supposed to put my vehicle back into the center of the lane if it drifts over the lines. I will also add that every time this happens, the weather is perfect and nothing is obstructing the camera. The warning lamps that come on are the sensors disabled, auto high beams, forward collision, and cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717201February 11, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716422February 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
Cruise control and lane keeping system engaged. Vehicle will occasionally aggressively apply brakes, when nothing visible is in front of the vehicle. This has nearly cause our car to be rear ended on a number of occasions. I suspect the system mistakenly interprets a building or vehicle shadow as a physical object. This response has also occurred when vehicle in front (cruise control distance at slower speed) turns right. Again, nearly causing vehicle behind to be rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716259February 6, 2026
SUSPENSION, WHEELS, STEERING
While attempting a left-hand turn, the steering wheel suddenly became stiff and unresponsive, as if the mechanical gear had bound. This sudden resistance made it impossible to complete the turn, causing the vehicle to strike a curb at low speed. A post-accident inspection at Lee Johnson Mazda (RO# 649854) confirmed extensive damage, including a bent inner tie rod, a damaged front wheel bearing/hub assembly, and wheel/tire damage totaling over $6,500. The dealership stated no electronic fault codes were present in the computer, but the physical behavior matches the 'sticky steering' symptoms currently under federal investigation for other Mazda models (Recall 24V022 / RQ26002). I believe a mechanical failure in the steering gear caused the collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11715886February 5, 2026
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11715712February 4, 2026
POWER TRAIN
I had both the left front and right front CV axles fail. My car only has 11.5k miles on. I first heard the clunking noise at 11k miles, went right to the dealer and had them watch me recreate the noise and they determined the axles needed to be replaced. This is incredible dangerous as the CV axle could have been completely disconnected from the wheel assembly leaving my car useless and uncontrollable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714374January 29, 2026
WHEELS, UNKNOWN OR OTHER
The tire pressure has also been varying quite a bit with inconsistent levels across all tires since purchase over the past 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-30