Lincoln Zephyr Complaints

240 consumer complaints on file.

#11035267October 20, 2017
AIR BAGS
TAKATA RECALL: FORD DEALER IS STILL UNABLE TO OBTAIN REPLACEMENT AIRBAGS AS OF OCTOBER 20, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034762October 20, 2017
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035159October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL, 34982) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031505October 3, 2017
AIR BAGS
TAKATA INFLATORS. I RECEIVED A RECALL NOTICE CONCERNING THE TAKATA INFLATORS IN JULY OF 2016. I HAVE HEARD NOTHING SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023543September 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SANDERSON LINCOLN, 2121 W BELL RD, PHOENIX AZ, 602-375-7500) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015801August 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WITT LINCOLN IN SAN DIEGO, CA: 888-715-1075) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011245July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GARY YEOMANS FORD LINCOLN, 1420 N. TOMOKA FARMS ROAD, DAYTONA BEACH, FL 32124) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010690July 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE SHE WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010879July 26, 2017
AIR BAGS
TAKATA RECALL: I WAS INFORMED ABOUT THE TAKATA RECALL IN JULY 2016, ONE YEAR AGO. A COPY OF THE RECALL NOTICE IS ATTACHED. LINCOLN CLAIMS THEY DO NOT HAVE THE PARTS TO REPAIR THE PASSENGER FRONTAL AIR BAG. THEY DO NOT KNOW WHEN THEY WILL GET THE PARTS. SINCE THE AIRBAG INFLATOR MY RUPTURE IN A CRASH, I HAVE A RISK OF A SERIOUS ACCIDENT. A LINCOLN CUSTOMER SUPPORT AGENT TOLD ME THAT MY VEHICLE HAS A LOW RISK OF THE INFLATOR RUPTURING SINCE THE RISK DEPENDS ON THE AGE OF THE VEHICLE. MY ZEPHYR IS ALMOST 12 YEARS OLD. SHOULDN'T LINCOLN BE REPAIRING 2006 ZEPHYRS? WHAT IS THE RISK OF A DANGEROUS RUPTURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010274July 24, 2017
AIR BAGS
TAKATA INFLATORS: RE:--LETTER RECEIVED FROM THE LINCOLN MOTOR COMPANY DATED MARCH 2017 ***IMPORTANT SAFETY RECALL***PASSENGER FRONTAL AIR BAG INFLATOR MAY RUPTURE ETC.-- SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024 --THE LINCOLN MOTOR CO., HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN YOUR VEHICLE, WITH VIN SHOWN ABOVE. (PROBLEM) --- IT HAS NOW BEEN APPROX. 5 MONTHS SINCE WE RECEIVED ABOVE REFERENCED LETTER AND ALTHOUGH, WE HAVE CONTACTED OUR LOCAL DEALERSHIP ON NUMEROUS OCCASIONS , THERE HAS NOT BEEN A POSITIVE RESPONSE AS TO WHEN THIS RECALL WILL BE CONSUMMATED. (LETTER ALSO STATED) A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS, CAUSING SERIOUS INJURY OR DEATH. ( IS THIS TO BE INTERPRET) -- THAT NOW THAT I HAVE BEEN INFORMED, AND CONTINUE TO DRIVE THIS VEHICLE, ALL LIABILITY ASSOCIATED WITH INJURY AND OR DEATH IS NO LONGER A RESPONSIBILITY OF LINCOLN MOTOR CO.??? --(RECENT T.V. NEWS BROADCAST STATED)-- COMPANY THAT MANUFACTURED AIR BAGS HAS FILED FOR BACKRUPTCY, DUE TO NUMEROUS AIR BAG RUPTURES, THAT RESULTED IN 19 CONFIRMED DEATHS. I ASKED FOR A LOANER CAR UNTIL THIS MATTER IS RESOLVED AN IT FELL OM DEAF EARS. --WHAT IS MY NEXT COARSE OF ACTION.???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005965July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002892July 3, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE DASHBOARD WAS WARPED. THE MIDDLE OF THE DASHBOARD TOWARDS THE WINDSHIELD, WHERE THE DEFROST VENTS WERE LOCATED, WERE NOT FITTING CORRECTLY. THE CONTACT ALSO STATED THAT A RUBBER PIECE WAS PARTIALLY COVERING THE VENTS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001430June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024, WHO STATED THAT THE CONTACT SHOULD WAIT FOR A SECOND NOTICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000491June 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT NOTICED THAT THERE WAS CRACK IN THE DASHBOARD AND IT WAS LIFTING UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995869June 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995356June 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/04/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993018June 3, 2017
UNKNOWN OR OTHER
GARAGE KEPT, LOW MILEAGE, WELL TAKEN CARE OF. DASH BOARD IS WARPING, SEEMS TO BE A COMMON PROBLEM WITH THIS LINCOLN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991580May 25, 2017
AIR BAGS
TAKATA RECALL. NHTSA RECALL #: 16V384. MFG. RECALL #: 16S26. HAS NOW BEEN ONE YEAR SINCE RECALL AND STILL NO REMEDY. FORTUNATELY THERE HAS NOT BEEN AN INCIDENT BUT PASSENGERS DO RIDE IN THE CAR FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990522May 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THE MANUFACTURER DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985033May 12, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
AIRBAGS DEPLOYED DRIVER SIDE, DRIVER SIDE SEAT BELT LOCKED UP ,DRIVETRAIN SPINDLES, TRANSMISSION SHIFTER CAN YOU PLEASE PICK SOME SOMETHING I LIKE MY CAR I SPEND A LOT OF MONEY ON IT HELP ME WITH IT CALL ME BACK AT [XXX] THE MOTOR NEEDS TO BE CHECKED OUT AT THE DEALERSHIP HAVE SOMEONE CHECK THE UNDERCARRIAGE THE DRIVETRAIN THE MOTOR EXTENSION THE SPINDLES THE AIRBAGS DRIVER SIDE PASSENGER SIDE RADIATOR NEEDS TO BE CHANGED EVERYTHING NEEDS TO BE FIXED OVERHAUL A NEW MOTOR WOULD BE GOOD I GOT THE BEST LOOKING ZEPHR ON THE STREET. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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