Lincoln Zephyr Complaints

240 consumer complaints on file.

#11046467November 16, 2017
AIR BAGS
I WAS NOTIFIED THAT THE PASSENGER TAKOTA AIRBAG WAS DEFECTIVE BUT HAVE NOT REC'D AN O.K. TO GET IT CHANGED. I DID RECEIVE A NOTIFICIATION FROM THE LINCOLN MOTOR CO SATISFACTION PROGRAM 17B23 THAT THEY WOULD CHANGE MY DRIVER'S SIDE AIRBAG..JUST BECAUSE??? I HAVE TURNED MY PASSENGER AIRBAG OFF...JUST IN CASE. NOT SURE WHICH IS WORSE NOT HAVING AN AIRBAG AT ALL OR ONE THAT MAY SPRAY SHRAPNEL WHEN YOU CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046229November 15, 2017
AIR BAGS
TAKATA RECALL - LOCAL DEALERS INDICATE THE PART IS NOT AVAILABLE AND DO NOT KNOW WHEN IT WILL BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046361November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SONORA FORD, 13254 MONO WAY, SONORA, CA 95370, (209) 532-5593) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT KEPT CALLING THE DEALER FOR UPDATES FOR MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045989November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RISER FORD LINCOLN (4201 CENTRAL AVE, HOT SPRINGS, AR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045782November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CORWIN FORD (3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, PHONE NUMBER: (417) 883-4330) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED REPUBLIC FORD LINCOLN (1740 US-60, REPUBLIC, MO 65738, PHONE NUMBER: (417) 732-2626) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045129November 10, 2017
AIR BAGS
TAKATA RECALL. PARTS NOT AVAILABLE. THE COMPANY IS IN BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044834November 9, 2017
AIR BAGS
PARTS ARE NOT AVAILABLE TO REPLACE DEFECTIVE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044896November 9, 2017
AIR BAGS
I RECEIVED A RECALL LETTER IN JULY 2016, CALLED THE DEALER, AIRBAGS UNAVAILABLE. CALLED THE DEALER AGAIN DECEMBER 2016, SAME RESULT. RECEIVED A POSTCARD NOVEMBER, 2017. CONTACTED THE DEALER AGAIN, " I WAS TOLD TO WAIT UNTIL I RECEIVED ANOTHER LETTER FROM FORD MOTOR COMPANY IN A BROWN ENVELOPE!!! I NEED ACTION, NOW! THIS IS MY ONLY FORM OF TRANSPORTATION,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044904November 9, 2017
UNKNOWN OR OTHER
TAKATA RECALL WE NEED THIS ISSUE FIXED. AIRBAGS ARE SO IMPORTANT AND SMALL CHILDREN ARE TRANSPORTED IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044722November 8, 2017
AIR BAGS
I RECEIVED A RECALL FOR AIR BAG REPAIR IN JUNE 2016 I CARRIED THE NOTICE TO THE FORD DEALERSHIP MANY TIMES SINCE THEN AND EVERYTIME I'M INFORMED THAT THEY HAVEN'T RECEIVED ANY PARTS FOR THE FIX. I HAVE NOW RECEIVED A NOTICE GIVING ME A DEADLINE OF 12/27/2017 TO GET THIS DONE OR TAKATA WILL NOT BE HELD RESPONSIBLE. SO I CARRIED THE LETTER AND THE CAR TO THE DEALERSHIP AND THEY TOLD ME THE SAME AS BEFORE THEY CAN'T FIX THE CAR UNTIL THEY RECIEVE THE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044337November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 483-0454) WAS CONTACTED AND VERIFIED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043998November 6, 2017
AIR BAGS
TAKATA RECALL IN JUNE OF 2016. I CAN'T GIVE, SELL OR TRADE MY CAR. THIS HAD BEEN WAY OVER A YEAR. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043396November 5, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043574November 5, 2017
AIR BAGS
TAKATA RECALL: SEVERAL DEALERSHIPS HAVE DENIED FIXING THE AIRBAGS BASED ON THE RECALLS I HAVE RECEIVED. THEY INFORMED ME THAT UNTIL I RECEIVE A LETTER STATING THIS RECALL NEEDS TO BE FIXED FROM NHTSA THEY WILL NOT FIX IT OR I WILL BE RESPONSIBLE FOR THE PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043212November 4, 2017
AIR BAGS
TAKATA RECALL: WE PURCHASED OUR 2008 LINCOLN MKZ IN OCTOBER, 2016. WE WERE GIVEN NOTICE OF THE RECALL AT THAT TIME AND PROMPTLY WENT TO OUR LOCAL LINCOLN DEALER TO REGISTER OUR VEHICLE. WE WERE TOLD WE WOULD BE NOTIFIED WHEN THE PARTS CAME IN BUT WE NEVER HEARD FROM THEM. WE CALLED NUMEROUS TIMES AND WERE ALWAYS GIVEN THE SAME RESPONSE. IT HAS BEEN OVER A YEAR AND NOTHING HAS BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043063November 3, 2017
AIR BAGS
TAKATA RECALL : DEALER HAS NOT ACQUIRED PARTS NECESSARY TO COMPLETE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042549November 2, 2017
AIR BAGS
TAKATA RECALL MY DEALER IS TELLING ME THERE ARE NO PARTS AVAILABLE YET FOR THIS RECALL AND THEY DON'T KNOW WHEN THEY WILL BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041926November 1, 2017
AIR BAGS
TAKATA RECALL WAITING FOR AIRBAG AND PARTS. I PAYED THE DEALER $75.00 SERVICE AND I WOULD A REFUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041917November 1, 2017
AIR BAGS
IN JULY 2016 I RECEIVED A RECALL NOTICE, DEALERS CONTACTED THEN DID NOT HAVE PARTS. SUBSEQUENT CONTACTS WITH BOTH DEALERS AND LINCOLN HAVE FAILED TO GET THE DEFECTIVE PARTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041954November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITH FORD OF LOWELL IN LOWELL, INDIANA 46356 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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