Lincoln Town Car Complaints

3,302 consumer complaints on file.

#11035890October 23, 2017
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE MOON ROOF DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME AROUND THE ROOF WAS RUSTED. THE CONTACT HAD WORK PERFORMED INSIDE THE VEHICLE THROUGH AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 267,000. CONSUMER STATED GLASS ROOF LEFT THE CAR DRIVE WAS UNAWARE. MOON ROOF WAS INSTALLED BY DEALERS SUB CONTRACTOR. UPDATED 8/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033099October 12, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. UPON STARTING THE VEHICLE, THE REAR AIR SUSPENSION WAS ACTIVATED. THE REAR OF THE VEHICLE WAS AT A HIGHER HEIGHT AND WOULD NOT LOWER. AS A RESULT, THE VEHICLE BOUNCED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED CAPITAL FORD LINCOLN OF WILMINGTON (4222 OLEANDER DR, WILMINGTON, NC 28403 (910) 378-3858) AND RECEIVED SEVERAL RECOMMENDATIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024805September 21, 2017
AIR BAGS
PASSENGER SIDE AIR BAG. BROKEN WIRE BETWEEN AIR BAG AND COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021019September 1, 2017
AIR BAGS
OUT OF NOWHERE MY AIRBAG LIGHT CAME ON AND CHIMES STARTED GOING OFF, NO ACCIDENTS NO BUMPS NO REASON AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020495August 30, 2017
AIR BAGS
HAD AN ACCIDENT AND AS A RESULT THE AIRBAG NOTIFICATION LIGHT STAYS ON. LIGHT SUPPOSE TO INDICATE THAT THE AIRBAG INFLATED. IT DID NOT INFLATE DURING ACCIDENT. ACCIDENT WAS ON A CITY STREET AND IT WAS IN MOTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11020170August 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL A COUPLE OF TIMES AND REGAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. UPDATED 10/26/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019367August 24, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE ATTEMPTING TO DRIVE THE VEHICLE AND SHIFT THE GEAR INTO DRIVE WITH THE BRAKE PEDAL DEPRESSED. THE PEDAL TRAVELED TO THE FLOORBOARD AND ALL THE WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT POURED BRAKE FLUID INTO THE RESERVOIR AND DEPRESSED THE BRAKE PEDAL, SMOKE APPEARED FROM THE ENGINE COMPARTMENT NEAR THE MASTER CYLINDER. THE CONTACT ALSO STATED THAT THE BRAKE LINE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11015457August 15, 2017
VEHICLE SPEED CONTROL
07/24/217 DRIVING ON HWY. 55 NORTH. SELECTED CRUISE CONTROL ON NOTHING INCREASED SPEED TO 70 MPH RESELECTED SPEED CONTROL(CRUISE CONTROL) NOTHING AGAIN. REPEATED SEVERAL TIMES, NOTHING. WHEN I GOT HOME CHECKED FUSES #25 UNDER DASH. AND FUSE F13 IN ENGINE COMPARTMENT NEITHER WAS BURNT REPLACED WITH NEW FUSES. CHECKED RECALL 3 RECALLS OPEN ON 2005 TOWN CARS. 1 ON SPEED CONTROL DISCONNECT DEACTIVATION SW. COULD CAUSE TO SHORT OUT, SEEMS LIKELY. 07V336000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015025August 14, 2017
POWER TRAIN
LOOKING THROUGH THE LIST OF COMPLAINTS THIS HAS BEEN REPORTED TO MANY TIMES TO BE IGNORED. I COUNTED 38 TIMES BY PAGE 15, NOT EVEN HALF WAY THROUGH THE LIST. I HAVE A 2003 LINCOLN TOWN CAR AND IS BEEN HAVING SOME ISSUES WITH THE DRIVER SIDE AXLE AND BEARINGS, I AM GETTING READY TO REPLACE THE SHAFT, BEARING AND SEAL FOR THE THIRD TIME IN A PERIOD OF THREE YEARS. LIKE SOME OTHER CUSTOMERS I FOUND THAT MY CAR IS NOT INCLUDED ON THE RECALL, BUT IT LOOKS LIKE THAT PROBLEM IS A LOT MORE FREQUENT THAN IT IS SUPPOSED TO BE. THIS IS A PROBLEM AND ALOT OF PEOPLE HAVE REPORTED IT UNDER THE "SUSPENSION" CATEGORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013810August 8, 2017
STEERING
POWER STEERING WENT OUT ON VEHICLE. VEHICLE HAD 39,000 MILES. POWER STEERING WENT OUT WHILE VEHICLE WAS IN MOTION ON ROADWAY MAKING IT VERY HARD TO STEER AND CONTROL. HAD IT TOWED TO DEALER WHO REPLACED POWER STEERING PUMP AND STATED THAT THIS WAS NOT UNDER WARRANTY AND STATED THAT THIS WAS A COMMON OCCURRENCE FOR THIS YEAR MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010152July 23, 2017
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
SEAT BELTS WON'T RETRACT. IGNITION SWITCH IS FAULTY AND SHORTING OUT RADIO AND OTHER ELECTRICAL COMPONENTS. WANTING TO PREVENT FIRE FROM HAPPENING, BY TAKING CARE OF THIS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005363July 14, 2017
FUEL/PROPULSION SYSTEM
ON 6-18-2017, WHILE DRIVING ON A 4 LANE ROAD WITH 2 PASSENGERS, THE GAS TANK DROPPED AND WAS DRAGGING ON THE ROAD. IT DID NOT IGNITE. IT WAS TOWED TO THE DEALER FOR REPAIRS (INVOICE LICS480075). I FILED A COMPLAINT (CASE # CAS12546829) WITH THE FORD-LINCOLN MOTOR COMPANY. THIS WAS A POTENTIALLY LIFE THREATENING OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004675July 11, 2017
AIR BAGS
MY AIRBAG ICON LIGHTS UP MOST OF THE TIME THAT IAM DRIVING THE FORD DEALERSHIP SAYS IT MEANS THAT THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT AND THAT I WOULD HAVE TO PAY THOUSANDS OF DOLLARS TO FIX IT I TOLD THE MANAGER WHY IS THAT ON ME ITS NOT APART THAT I WORE OUT BY DRIVING THE CAR HE SAID WHY ISNT ON YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004112July 10, 2017
EXTERIOR LIGHTING
WHEN LIGHTING IS SWITCHED ON FROM THE DASHBOARD SWITCH OR FROM AUTO LAMP FEATURE, ALL LIGHTS COME ON EXCEPT THE HEADLIGHTS.. NO HI OR LO BEAM. THE HIGH BEAMS WILL WORK FROM THE "FLASH TO PASS" FEATURE WITH THE TURN SIGNAL STALK. THIS FAILURE OCCURRED SUDDENLY. FORTUNATELY JUST BEFORE I ENTERED THE HIGHWAY THIS SEEMS PRECISELY THE LIGHTING CONTROL MODULE PROBLEM THAT FORD COVERS FOR THE CROWN VIC AND MARQUIS VEHICLES UNDER RECALL 15S39. THE TOWN CAR IS THE SAME PANTHER PLATFORM AS THE "COVERED" VEHICLES, AND CERTAINLY WITHIN THE SAME YEAR RANGE AS COVERED IN THE RECALL. THIS IS A VERY SERIOUS SAFETY ISSUE. MINE IS A "HARD" FAILURE.. NOT INTERMITTENT. THE VEHICLE HAS NO HEADLIGHTS AT THIS MOMENT. I VISITED THE LOCAL FORD DEALER TODAY AND THEY CONFIRMED THAT THE TOWN CAR WAS NOT COVERED UNDER FORD 15S39.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994583June 13, 2017
AIR BAGS
I STARTED MY TOWN CAR AND THE AIR BAG WARNING LIGHT STARTED FLASHING AND THEN THE LIGHT REMAINED CONSTANT. THE SERIES OF CHIMES THEN STARTED AND STOPPED AFTER THE FIFTH SERIES. THIS HAPPENED WHILE THE VEHICLE REMAINED IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993040June 4, 2017
ENGINE
LINCOLN TOWN CAR, 1999, LEAKING INTAKE MANIFOLD DUE TO DEFECTIVE PART ORIGINALLY USED IN MANUFACTURE OF CAR THAT FORD WAS REPORTEDLY AWARE OF BUT HAS NEVER RECALLED THE CARS FOR REPLACEMENT OF A BETTER PART NOW WITH METAL PARTS TO PREVENT CRACKING THAT OCCURRED IN THE ORIGINAL ALL PLASTIC MANIFOLD INTAKES. AT ONE TIME THERE WAS A VERY UNDER-PUBLISHED LAWSUIT ENABLING OWNERS WHO HAD ALREADY FIXED THIS DEFICIENCY A $700+ REBATE BUT THE OFFER WAS ONLY FOR A SHORT PERIOD OF TIME. APPARENTLY THE FORMER OWNER OF MY LINCOLN TOWN CAR KNEW NOTHING ABOUT THIS OPPORTUNITY AND PROBLEM WAS DIAGNOSED 2 YEARS AGO. PREVIOUS OWNER THOUGHT IT WAS NO BIG DEAL. TODAY MANY FORD OWNERS HAVE BEEN LEFT HOLDING THE BAG FOR THIS EXPENSIVE AND SOMETIMES ENGINE DAMAGING REPAIR WHEN THEY REPORTEDLY KNEW ABOUT THE DEFECT AND CONTINUED SELLING THE CARS. COOLANT CONSTANTLY LEAKS OUT CAUSING POSSIBLE ENGINE DAMAGE AS WELL AS RISK OF OVERHEATING IF COOLANT ISN'T CONSTANTLY ADDED. REPAIR IS APPROXIMATELY $800-$1000. MANY FORDS HAVE BEEN AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992869June 2, 2017
AIR BAGS, SEAT BELTS
I STARTED THE CAR AS USUAL AND IMMEDIATELY THE AIRBAG LIGHT BEGAN FLASHING. AFTER A COUPLE MINUTES, THE AIRBAG LIGHT WENT FROM FLASHING TO SOLID AND THE CAR BEGAN A SERIES OF 5 BEEPS AND REPEATED THIS SERIES OF BEEPS 5 TIMES. A LOCAL AUTO SHOP DIAGNOSED THE PROBLEM AS THE DRIVER SIDE SEATBELT PRE-TENSIONER AND SAID IT WOULD BE AROUND $1,000 TO REPLACE, GIVE OR TAKE A COUPLE HUNDRED. THE SHOP ADVISED IF THE REPAIR WAS NOT COMPLETED, THE AIRBAGS WOULDN'T DEPLOY IN THE EVENT OF AN ACCIDENT. AFTER RESEARCHING ONLINE, THIS SAFETY ISSUE APPEARS TO BE A COMMON OCCURRENCE AND HAS NOT YET BEEN RECALLED. THIS ISSUE OCCURS IMMEDIATELY WHEN STARTING THE CAR AND THE AIRBAG LIGHT STAYS ILLUMINATED FOR THE ENTIRE TRIP (THE SERIES OF BEEPING SEEMS TO STOP AFTER REPEATING THE SERIES 5 TIMES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983928May 7, 2017
AIR BAGS, SEAT BELTS
CHIMES 5 TIMES AND REPEATS 5 TIMES. THIS OCCURS EVERY 30 MINUTES ONCE CAR IS STARTED AND SEAT BELT/AIBAG LIGHT CONTINUOUSLY ON. DIAGNOSED BY FORD DEALER AS DRIVER'S SEAT BELT RETRACROR. REPLACED AND CHIME AND LIGHT WILL NOT GO OFF. HAPPENS WHILE STATIONARY AND WHILE CAR IS IN MOTION. HAVEN'T ATTEMPTED TO REPAIR AGAIN DUE TO COST AND HAVE READ THAT THIS DOESN'T NECESSARILY FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983845May 6, 2017
STRUCTURE:BODY
WHEN I OPENED THE FRONT PASSENGER DOOR, THE INTERIOR HANDLE STUCK OUT WHEN I PULLED IT AND REMAINED SO. I COULD ONT OPEN THE DOOR. HE DEALER PUT A BOLT IN IT TO FIX IT BUT THEN IT CRACKED AROUND THE BOLT AND I HAD TO REPLACE THE DOOR PANEL. TWO YEARS LATER (5/6/2017), THE DRIVER SIDE DOOR DID THE SAME THING. HANDLE STUCK IN UP POSITION AND COULD NOT OPEN THE DOOR. AM SEARCHING FOR A REPLACEMENT BECAUSE TOWN CAR IS DISCONTINUED AND LINCOLN SAID THEY CANNOT HELP ME. THIS IS A DANGEROUS SITUATION. I UNDERSTAND THAT THIS EXACT ISSUE IS A RECALL FOR THE NAVIGATOR BUT NOT TOWN CAR. BEING UNABLE TO OPEN A DOOR IS EXTREMELY DANGEROUS AND APPARENTLY A KNOWN ISSUE BY LINCOLN. I WAS TOLD BY THE DEALER (LINCOLN MARGATE FLORIDA) THAT OTHER CUSTOMERS HAD TO BUY REPLACEMENT PARTS FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979733April 21, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE IN ORDER TO STOP. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME AND HAD TO DEPRESS THE BRAKE PEDAL COMING TO A SCREECHING STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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