Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10911127October 3, 2016
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10907026September 15, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
TAKATA RECALL; AGAIN WHY IS MY CAR DELETED FROM THE LIST OF CARS WITH THE SAME YEAR? IS THERE SAFETY MORE IMPORTANT THAN MY FAMILY? FORD INTENTIONALLY INSTALLED A CHEAPER VERSION OF AIRBAG INFLATOR, KNOWING THERE WAS A PROBLEM. WHEN IS THIS DEMOCRATIC GOVERNMENT GOING TO GO AFTER THESE COMPANIES WHO VIOLATE THE LAW? MY 2005 DODGE TRUCK ALSO IS UNDER A RECALL FOR THE SAME THING, BUT THERE ARE NO PARTS AVAILABLE TO FIX IT...WE WANT ACTION AND NOW< QUIT TELLING US THE CONSUMER LIES< LIKE WE"LL GET BACK TO YOU IN (2) BUSINESS DAYS.THIS IS ALL B.S.....A8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905605September 11, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
OUR CAR HAS NOT BEEN RECALLED BY FORD OR NHTSA. NUMEROUS REQUESTS OVER THE LAST (2) YEARS HAVE NOT RETURNED A RESPONSE. WHY IS CARS FROM THE SAME YEAR BEING CONSIDERED AND NOT OURS? IS THEIR SAFETY MORE IMPORTANT THAN OURS? WHY ARE WE BEING IGNORED BY THE ESTABLISHMENT? THIS IS OUTRIGHT DISCRIMINATION..... WE HAVE SPENT $1200. FOR THE PASSENGER AIRBAG INFLATOR, ONLY TO FIND OUT WE NEED THE DRIVER SIDE INFLATOR ALSO FOR IT TO WORK. WHERE ARE THE PARTS? WHY HASN'T FOQRD MADE THESE PARTS AVAILABLE? THEY HAVE NEGLECTED OUR SAFETY..... WE CAN NOT EVEN CARRY OUR GRAND CHILDREN IN OUR VEHICLE BECAUSE OF THIS . WHERE'S THE JUSTICE IN THIS? THIS SAME SITUATION APPLIES FOR MY 2005 DODGE RAM PICKUP, AGAIN NO PARTS AVAILABLE. WHY DON'T YOU JUST REPLACE THEM WITH TAKATA-INFLATOR, LIKE WE HAVE NOW, IF IT LASTS (10) MORE YEARS,AT LEAST WE'LL BE SAFE...DOES ANYONE IN WASHINGTON DO THEIR JOBS ANYMORE? MAYBE IT'S TIME FOR NEW LEADERSHIP, AND NOT THE DEMOCRATIC DO NOTHING PARTY...YOU HAVE HAD (8) YEARS, FOR HEAVENS SAKE , GET MOVING....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903533September 4, 2016
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN ACCIDENT. SERIOUS FAULT REGARDING REQUIRED SAFETY EQUIPMENT WITH THIS MAKE/MODEL YEAR. MILEAGE IS 170,100. ALSO, THE PASSENGER SIDE FLOORBOARD, ESPECIAL IN BACKSEAT BECOME SATURATED WHEN IT RAINS. FLOOR PLUGS ARE INTACT, THE WATER IS ENTERING FROM POOR DESIGN FEATURE WHERE THE WINDSHIELD/ENGINE MEET AND SUPPOSEDLY SLOW FOR WATER TO BE CHANNELED AWAY FROM ENGINE TO GROUND BUT IS ACTUALLY CHANNELLING ALONG THE SIDE INTO THE PASSENGER CABIN FOOTWELL. AGAIN, THIS DESIGN FLAW IS A KNOWN ISSUE FROM MANUFACTURER. THIS IS A HEALTH AND SAFETY ISSUE, ESPECIALLY IN WARM CLIMATES DUE TO MOLD GROWING AS A RESULT OF WATER POOLING IN CABIN. AS THIS CAR WAS GARAGED KEPT AND NOT USED OFTEN UNTIL THE PAST 6 MONTHS, THE WATER ISSUE WASNT KNOWN UNTIL FIRST RAIN THIS SPRING, 2016. CAR WAS IN OPEN AIR, UNCOVERED DRIVEWAY AND NOT IN USE FOR 2 WEEKS AFTER SAID RAIN. WHEN OWNER OPENED CAR DOOR, SHE WAS HIT WITH OVERWHELMING STENCH OF MOLD. SHE LOCATED THE SOURCE AND WATER HAD VISIBLY SATURATED FLOOR, RUG AND PADDING UNDERNEATH. BLACK AND GREEN MOLD HAD GROWN EXTENSIVELY IN BACKSEAT PASSENGER FLOORBOARD AND UNDER FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903364September 2, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAGS AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897659August 22, 2016
POWER TRAIN, SUSPENSION
I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT KNOWING THAT THERE WAS EVER A RECALL. NOW, ALL FORD WILL TELL ME THAT THERE IS NOT CURRENTLY A RECALL ON MY CAR, IGNORING THAT I SHOULD HAVE BEEN SENT A RECALL NOTICE. I BELIEVE THAT FORD SHOULD REPLACE THE REAR AXLES AND BEARINGS, WHICH ARE ONCE AGAIN NEEDING REPLACED. I ALSO BELIEVE THAT FORD SHOULD REIMBURSE ME FOR THE TWO TIMES ALREADY THAT I HAD TO PAY TO HAVE THE AXLES AND BEARINGS REPLACED. THE VIN OF THE CAR IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896636August 17, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOON...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896617August 17, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY IS THE SEAT BELTS,WHICH FORD SAID THAT WOULD BE SAFE ENOUGH. I FIND THIS UNACCEPTABLE BY THIS COMPANY AND WILL NEVER BUY ANOTHER FORD PRODUCT... WHY HASN'T YOUR ORGANIZATION DONE SOMETHING TO SECURE OUR SAFETY? WE CAN'T EVEN TAKE THE GRAND-KIDS IN OUR CAR ,BECAUSE OF THIS SAFETY -HAZARD. WE HAVE FILLED A COMPLAINT WITH YOUR ORGANIZATION LAST YEAR,WHEN IS THIS GOING TO BE RECTIFIED ? PLEASE NOTIFY US AS TO WHAT YOU ARE GOING TO DO ABOUT THIS? HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895397August 12, 2016
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE ACCELERATED TO 85 MPH. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SLOW DOWN THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC VALVE IN THE FUEL INJECTOR SEIZED IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894409August 9, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894094August 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE STATIONARY, THE REAR OF THE VEHICLE FRACTURED. THE CONTACT NOTICED OIL COMING FROM THE REAR END OF THE VEHICLE AND THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION) AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892477August 4, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887771July 22, 2016
AIR BAGS
AIRBAGS DID NOT DEPLOY IN HARD IMPACT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10887897July 22, 2016
SUSPENSION
WHILE IN MOTION ON HIGHWAY, THERE WAS A REAR HUMMING NOISE, I ALSO NOTICED LOW GAS MILEAGE. WHILE MAKING A VISUAL INSPECTION, I SMELLED GEAR OIL, OBSERVED GEAR OIL AROUND OUTER RIM , INSIDE ROTOR/ BRAKE CALIPER AREA. (RIGHT REAR WHEEL) SINCE I TRAVEL 40 MILES ROUND TRIP TO WORK ON I-10. AN ACCIDENT COULD OF OCCURRED, HURTING MYSELF AND OTHER PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885862July 19, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. IN, ADDITION, THE CONTACT NOTICED GREASE ON THE REAR PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND THE REAR PASSENGER AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, SIX MONTHS AFTER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO YEARS LATER, THE REAR PASSENGER AXLE NEEDED TO BE REPLACED AGAIN. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884222July 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE AIR BAGS COULD FAIL TO DEPLOY IF INVOLVED IN A CRASH. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER ASSESSMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881270June 28, 2016
STEERING
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875756June 22, 2016
STEERING
47,000 MILES ON 2003 LINCOLN TOWN CAR STEERING SUDDENLY BECAME DIFFICULT AND 'BINDS' INTERMITTENTLY AT A CONSTANT TURNING RADIUS WHEN TURNING THE WHEEL BOTH CLOCK-WISE AND COUNTER-CLOCKWISE. THIS OCCURRED WHILE IN MOTION AT LOW SPEEDS, ~25 MPH, IMMEDIATELY AFTER COMING DOWN A HILL, AS IF THE SUDDEN COMPRESSION OF THE CAR CAUSE THE SHAFT TO WARP AT THE JOINT. AFTER FURTHER INSPECTION THE LOWER AND INTERMEDIATE STEERING SHAFTS APPEAR HEAVILY CORRODED AT THE U-JOINTS AND THROUGHOUT BOTH SHAFTS. BASED ON THE INFLUX OF STEERING SHAFT COMPLAINTS OVER THE PAST YEAR OR SO FOR THE SAME YEAR AND MODEL CAR, THIS IS UNDENIABLY A MECHANICAL FAILURE ON THE MANUFACTURERS PART, I.E., ENGINEERED TO FAIL. ADDITIONALLY, BASED ON THE LEVEL OF CORROSION, THIS ISSUE MAY HAVE BEEN MORE APPARENT AND/OR SEVERE IF THERE WAS MORE MILEAGE PUT ON THE CAR BUT LUCKILY THE VEHICLE WAS DRIVING AT LOW SPEEDS AT THE TIME OF FAILURE. IMAGES ARE ATTACHED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874505June 15, 2016
AIR BAGS
AIRBAG LIGHT ON DASH CAME ON WHILE DRIVING. SHOP ESTIMATE IS APPROXIMATELY $1300 TO REPLACE BOTH DRIVER AND PASSENGER SEAT BELT TENSIONERS. CAR HAS ONLY 77,000 MILES ON IT AND GARAGE KEPT SINCE HAVE HAD IT IN THE FAMILY FOR THE PAST 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872955June 7, 2016
STEERING:RACK AND PINION:PINION SHAFT
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING A FAILURE ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE UPPER INTERMEDIATE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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