Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10091675September 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PROBLEMS WITH INTAKE MANIFOLD ON 1997 LINCOLN TOWNCARS.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090398September 3, 2004
TIRES:TREAD/BELT
WHILE DRIVING 70 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER LOST CONTROL OF THE VEHICLE, AND A TIRE BLEW OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TIRE NEEDED TO BE REPLACED DUE TO TREAD SEPARATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090224September 1, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN ATTEMPTING TO STOP THE BRAKES FAILED. AS A RESULT, VEHICLE CRASHEDS INTO A VEHICLE AT A RED LIGHT. NO INJURIES REPORTED.*AK *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10076187August 31, 2004
ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT ON FIRE AND BURNT UP THE GARAGE WHILE PARKED. THE FIRE DEPARTMENT AND INSURANCE INSPECTOR INDICATED THAT THE FIRE ORIGINATED FROM THE DRIVER SIDE ENGINE COMPARTMENT. THE COMPONENT THAT CAUSED THE FIRE WAS UNDETERMINED BUT IT WAS RELATED TO THE ELECTRICAL SYSTEM. A FIRE REPORT WAS FILED. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091531August 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DEFECTIVE BRAKE LINES ON 1994 LINCOLN TOWN CAR.*MR BOTH BRAKES LINES BURST LEAVING THE CONSUMER WITH NO BRAKES. UPON FURTHER INSPECTION THE CONSUMER NOTICED THAT THE METAL LINES HAD CORRODED, POSSIBLY FROM ROAD SALT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089701August 25, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD DEVELOPED A CRACK. AS A RESULT, VEHICLE OVERHEATED, AND ENGINE LEAKED ANTI-FREEZE. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088445August 23, 2004
TIRES:TREAD/BELT
NEW DELTA SIERRA DIAL TIRES PURCHASED 06-04-04 FOR PROFESSIONAL DELIVERY VEHICLE. AT 4,644 MILES RIGHT REAR TIRE TREAD TOTALLY SEPARATED WHILE IN ROUTE WITH CLIENT ON FREEWAY CAUSING LOSS OF CONTROL OF VEHICLE, BLOWOUT, AND EXTENSIVE DAMAGE (APPROX $4,000.00) TO LIVERY VEHICLE. YOKOHAMA TIRE CORP ASKED FOR TIRE AND DENIED LIABILITY ALTHOUGH OFFERED "GOOD WILL" OFFER OF $2,000 WITHIN DAYS. PRODUCT LIABILITY MANAGER ANNE STOTT INDICATED A ROAD HAZARD CAUSED SEPARATION, NOT DEFECT, AND SAID A ROCK THE SIZE OF HER HAND COULD HAVE CAUSED THIS. HUSBAND KEVIN BURNS IS ONLY DRIVER OF VEHICLE AND NEVER RECALLED ANY SUCH HAZARD OR INCIDENT. HIS DRIVING RECORD IS IMPECCABLE (OVER 35 YEARS, PROFESSIONAL DRIVER TOTAL OF 12 YEARS) AND KEVIN TAKES EXCEPTIONAL CARE OF HIS VEHICLES. IF ONLY A ROCK LIKE MS. STOTT SAID DID THIS WE FEEL THERE IS A SERIOUS LACK OF QUALITY CONTROL IN MANUFACTURER'S STANDARDS. THERE ARE OTHER SUCH COMPLAINTS IN FILE. IF IT WERE NOT FOR KEVIN'S EXCELLENT DRIVING SKILLS (PER CLIENT INSIDE VEHICLE DURING INCIDENT) THERE MOST CERTAINLY WOULD HAVE BEEN A SERIOUS ACCIDENT WITH INJURIES. COLLISION CENTER MANAGER EXPRESSED CONCERN TO REPLACE REMAINING 3 DELTA SIERRADIAL TIRES ON CAR DUE TO SAFETY ISSUES ESPECIALLY AS WE CARRY PEOPLE FOR HIRE IN OUR BUSINESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088302August 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
1997 LINCOLN TOWN CAR - INTAKE MANIFOLD CRACKED OPEN LOOSING COOLANT AND OVER HEATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089570August 20, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COMPLAINT CONCERNING PLASTIC INTAKE MANIFOLD ON 1997 LINCOLN TOWN CAR.*MR THE VEHICLE'S MANIFOLD CRACKED WITHOUT WARNING AND CAUSED COOLANT TO LEAK FROM THE VEHICLE. THE CONSUME REQUESTED REIMBURSEMENT BUT WAS REFUSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088179August 18, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY COMPLAINT IS ABOUT THE INTAKE MANIFOLD ON THE 1996 LINCOLN TOWN CAR. I AM A AVIDE CAR PERSON AND I HAVE WORKED ON CAR ALL MY LIFE. I HAVE COME ACROSS A PROBLEM THAT I HAVE FOUND OUT A LOT OF PEOPLE ARE HAVING. THE INTAKE MANIFOLD ON THE 4.6 LITER ENGINE. THIS ENGINE IS COMMON IN THE BIG FORD CAR. MY CAR DEVELOPED THIS PROBLEM AFTER 136,000 MILES. SO WHEN I STARTED LOOKING FOR THE PART I HAD A PROBLEM FINDING IT. AFTER A LONG SEARCH I STARTED GETTING THE SAMETHING, WE ARE OUT OF THE PART, AND THE PEOPLE THAT HAD THE PART WANTED JUST AS MUCH OR MORE THAN THE PART COST NEW. THEN I WAS TOLD BY A PERSON AT THE JUNK YARD THAT I SHOULD CHECK TO SEE IF THERE WAS A RECALL BECAUSE HE STATED THAT HE GETS A LOT OF CALLS ON THIS SAME PART. I CALLED FORD AND FOUND OUT THAT THERE WAS AN EXTENDED WARRANTY ON THE PART, SEVEN YEARS. MY WARRANTY EXPIRED LAST YEAR. SO I STARTED DOING RESEARCH AND FOUND OUT THAT THIS PROBLEM WAS ALL OVER THE COUNTRY. SO I WENT TO THE DEALERSHIP. I WENT ON 8/18/2004 AND I ASKED ABOUT THIS AND A MECHANIC TOOK ME TO A WORK STATION AND ON THE FLOOR WAS 4 INTAKES ALL WITH THE SAME THINGS, CRACKED! I WROTE FORD AND WAS TOLD THAT THEY COULD NOT DO ANY THING FOR ME, MY TIME HAS EXPIRED. NOW I AM OUT OF A CAR WITH NO JOB AND NO MONEY AND FORD WILL NOT DO ANYTHING. I THINK THAT THIS IS SOMETHING FOR YOU TO LOOK INTO. FORD SHOULD ISSUE A RECALL! I HAVE DONE A LOT OF RESEARCH ON THIS MATTER. PLEASE CONTACT ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088078August 17, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD BECAME INOPERABLE IN HEAVY RAIN STORMS. IT HAD BEEN FOUR TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087947August 16, 2004
ENGINE AND ENGINE COOLING
THE MANIFOLD CRACK WHILE DRIVING, THE CONDITION CAUSED A COOLANT LEAK AND OVER HEATING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086683August 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ACCIDENT 7/11/04 WIFE REAR ENDED A DODGE DORANGO AND TOTALED HER LINCOLN TOWN CAR. SHE DIDN'T SEE THR CAR STOP IN FRONT OF HER QUICK ENOUGH WHEN APPLYING THE BRAKES THE CAR WENT IN A NICE STRAIGHT LINE BUT DID NOT HAVE GOOD BRAKING . I FOUND THIS TO BE TRUE WHEN DRIVING THIS CAR MYSELF . NOW WE HAVE TO PAY THE PRICE OF INCREASED INS. AND A BAD MARK . MY WIFE HAS NEVER HAD AN ACCIDENT BUT THERE IS NO ROOM FOR THIS IN THE INS. WORLD EVEN THOUGH THE CAR HAD A ENGINEERING PROBLEM AS SO RECORDED BY MYCARSTATS.COM AND OTHERS.THIS CAR AND FORD PRODUCTS WERE ===IMPROVED=== IN 1999 OR 2000 BUT OF COURSE THERE IS NO PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083301August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING, A LOUD NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE DRIVER NOTICED THAT THE NOISE LEVEL HAS INCREASED ENORMOUSLY LOUDER UPON ACCELERATION. THE MECHANIC INFORMED THE DRIVER THAT BOTH DRIVER, AND PASSENGER SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *LA THE FAILURE CAUSED THE FRONT END OF THE VEHICLE COLLAPSED TO THE GROUND. THE MANUFACTURER REFUSED TO HONOR RECALL 98V322000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081465August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 30-60 MPH THE VEHICLE WOULD SURGE CONTINUOUSLY WHEN THE ENGINE WAS UNDER LOAD. AS A RESULT THE VEHICLE DID NOT RIDE SMOOTHLY. DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK THE DEALER CHANGER THE ERG VALVE, FUEL PUMP, FUEL SENSORS, SPARK PLUGS AND COIL BUT THE PROBLEM STILL OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087613August 10, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE TURNING LEFT VEHICLE WAS REAR ENDED. UPON IMPACT DRIVER AND PASSENGER SEATS BROKE. BOTH DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO A GARAGE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10087368August 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING THE TEMPERATURE SUDDENLY READ HOT. THEN, STEAM CAME FORM THE ENGINE COMPARTMENT. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT PLASTIC INTAKE MANIFOLD CRACKED, AND COOLANT LEAKED INTO THE ENGINE. MANUFACTURER HAD A PARTIAL RECALL FOR THIS ISSUE, BUT IT ONLY APPLIED TO COMMERCIAL VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087234August 4, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE DRIVING AT LOW SPEEDS CONSUMER HEARD ALOUD NOISE COMING FROM THE PASSENGER SIDE. CONSUMER NOTICED THAT THE PASSENGER'S SIDE MIRROR BROKE. CONSUMER CONTACTED THE DEALER, AND WAS ADVISED THAT THE MIRROR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083060July 31, 2004
ENGINE AND ENGINE COOLING
I HAD BEEN DRIVING SOME 20 MILES @ 50MPH ON A RURAL HIGHWAY WHEN THE OVERHEAT WARNING SOUNDED. STOPPING AND RAISING THE HOOD REVEALED THAT COOLANT WAS SPRAYING FROM THE FRONT OF THE ENGINE. I HAD THE VEHICLE TOWED TO THE PLACE OF A CERTIFIED TECHNICIAN WHO ADVISED ME THAT THE INTAKE MANIFOLD WAS CRACKED AND THAT IT WAS A COMMON OCCURENCE ON MY TYPE VEHICLE AND THAT FORD MOTOR COMPANY WOULD COVER THE REPAIRS. THE LOCAL FORD DEALER DENIED THE COVERAGE AND A CALL TO FORD CUSTOMER SERVICE CONFIRMED THEIR DECISION. I LEARNED FROM OTHER SOURCES THAT THEY WOULD WARRANT THIS REPAIR ON VEHICLES IN POLICE OR TAXI SERVICE BUT NO OTHERS. THIS IS A CLEAR ADMISSION THAT THE PRODUCE IS DEFECTIVE AND BLATANT DISCRIMINATION AGAINST A VAST GROUP OF OWNERS. I WAS ABLE TO PURCHASE GENUINE PARTS AND GET THE REPAIRS MADE AT ONE HALF THE COST QUOTED BY MY LOCAL FORD AGENCY. I AM AWARE THAT THOUSANDS OF CUSTOMERS HAVE EXPIRENCED THE SAME TREATMENT AS I HAVE. IT WOULD BE VERY POSSIBLE FOR THIS FAILURE TO BE RESPONSIBLE FOR ACCIDENTS AND PERSONAL INJURY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075907July 30, 2004
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING THE PLASTIC CAP ON THE TRANSMISSION CABLE THAT CONNECTED TO THE THROTTLE BODY BROKE. THIS MAD IT HARD FOR THE CONSUMER TO SHIFT THE TRANSMISSION GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK THE TRANSMISSION WAS DAMAGED DUE TO THE PLASTIC CLIP BREAKING. THE CONSUMER HAD TO PAY TO HAVE THE ENTIRE TRANSMISSION REPLACED. THE CONSUMER BELIEVES THIS FAILURE IS A FACTORY DEFECT. THE TECHNICIAN INDICATED THAT THEY WERE REPLACING THE PLASTIC CAPS WITH BRASS CLIPS. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST TO REPLACE THE TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln Town Car