Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10101897December 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS TAKEN TO REPAIR SHOP FOR LEAKING COOLANT OUT THE INTAKE MANIFOLD. VEHICLE WAS REPAIRED, AND A FEW WEEKS LATER IT WAS STILL LEAKING COOLANT. ONCE AGAIN IT WAS TAKEN TO REPAIR SHOP, AND MECHANIC DETERMINED GASKETS NEEDED TO BE REPLACED. LEAK STILL EXIST. FORD WILL NOT PAY FOR REPAIRS BECAUSE WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101322November 19, 2004
STRUCTURE:FRAME AND MEMBERS
COMPLAINT RECEIVED VIA E-MAIL. THERE IS A WELD BREAK ON THE FRAME, LEFT FRONT WHICH, IN TURN, CAUSES TWO MORE BREAKS IN THE UNDER SIDE OF THE CAR, RESULTING IN A MAJOR SAFETY HAZARD. THIS IS A MAJOR STRUCTURAL MALFUNCTION . BUT THE FORD MOTOR COMPANY SEEMS TO THINK IT IS NO BIG DEAL. THIS IS MAJOR SAFETY PROBLEM. THE CAR HAS NOT BEEN IN ANY ACCIDENT. I AM THE ORIGINAL OWNER. THE CAR HAS 75,000 MILES, AND THE WARRANTY EXPIRED. IT WILL COST MORE TO REPAIR THE CAR THAN IT IS WORTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097027November 17, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099929November 15, 2004
STRUCTURE
VEHICLE HAS A METAL STRIP ON THE DASHBOARD MAKING THE VISIBILITY ON THE VEHICLE DIFFICULT. THE SUNSHINE REFLECTS ON THAT STRIP, AND IT CAUSES A DISTORTED GLARE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097167November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
UPON STARTING THE VEHICLE IT SOUNDED AS IF A ROD WAS BEING THROWN. THE CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP AND THEY TRIED STARTING THE VEHICLE AGAIN, BUT THE SAME THING OCCURRED. THE MECHANIC TOLD THE CONSUMER TO SHUT THE VEHICLE OFF. SUDDENLY THE OIL PRESSURE DROPPED. *JB THE ENGINE SPUN THE BEARING AND THERE WAS A RATTLE IN THE ENGINE AREA. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098624November 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FORD MOTOR CO. CAR SERVICE ENGINE LIGHT COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098365November 6, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SERVICE MANAGER STATED THAT THE INTAKE MANIFOLD "BLEW" WHILE CHECKING ENGINE RPM , RESULTING IN LOSS OF COOLANT AND ENGINE FAILURE. FURTHER STATED THAT HIS FACILITY HAD REPLACED 30 DEFECTIVE PLASTIC INTAKE MANIFOLDS SO FAR THIS YEAR , 16 SINCE APRIL. HE INDICATED THAT FORD MOTOR WILL REPLACE AT NO COST TO TAXICAB , POLICE,AND FORD THUNDERBIRD OWNERS , BUT NOT TO INDIVIDUAL OUT OF WARRANTY OWNERS. COST TO REPLACE BY THE DEALERS BOOK INCLUDING LABOR $1241.00 DESIGN DEFECT : INTAKE MANIFOLD IN REPLACEMENT PART CHANGES THE FRONT COOLANT TRANSFER SECTION WITH METAL SECTION INSTEAD OF PLASTIC. REAR SECTION THAT TRANSFERS COOLANT ALSO IS NOT CHANGED ,REMAINS PLASTIC. WHEN IS PROJECTED FAILURE OF REAR PLASTIC COOLANT PART AS THIS VEHICLE ONLY HAD 59,126 MILES ON THE ODOMETER AT THE TIME OF FAILURE. ? I HAVE RETAINED THE DEFECTIVE INTAKE MANIFOLD AND HAVE DOCUMENTED WITH PHOTO GRAPHS THE DEFECTIVE SECTION WITH REPLACEMENT PART LABELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099514November 5, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHEN THE KEY WAS TURNED IN THE IGNITION THERE WAS A CRACKING NOISE FOLLOWED BY SMOKE COMING FROM UNDER THE HOOD. WHEN THE HOOD WAS POPPED THERE WAS A FIRE IN THE CENTER OF THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND INDICATED IT MAY HAVE BEEN SOMETHING ELECTRICAL THAT CAUSED THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10099379November 4, 2004
AIR BAGS
WHILE DRIVING ABOUT 20 - 30 MPH VEHICLE HIT A BUMP IN THE ROAD, AND THE AIR BAGS DEPOLYED INADVERTANTLY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098211November 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE ON I-84 IN WATERBURY,CT LARGE AMOUNTS OF SMOKE WERE EMITTING FROM REAR OF VEHICLE. STOPPED AND RAISED HOOD TO FIND ANTI-FREEZE COVERING ENGINE. HAD MY 1997 LINCOLN TOWN CAR TOWED TO FORD/LINCOLN/MERCURY REPAIR SHOP. I WAS INFORMED THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED AND THAT THIS IS A COMMON OCCURANCE. PRIVATE PASSENGER VEHICLES ARE NOT COVERED UNDER THE RECALL, HOWEVER COMMERCIAL VEHICLES ARE COVERED. OTHER FORD MO CO VEHICLES ARE ALSO HAVING SAME PROBLEM. CALLED CUSTOMER ASSISTANCE AND WAS TOLD THAT MY VEHICLE IS NOT COVERED AND TO PROCEED WITH THE $1100 REPAIR AND SAVE THIS BILL IN THE EVENT OF A FUTURE RECALL WHICH WILL ENTITLE A REFUND. ($750 PARTS,LABOR $350 PLUS TAXES). CAR IS CURRENTLY IN REPAIR SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087977November 3, 2004
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED WITHOUT WARNING. THE MANUFACTURER ATTACHED A RECORDER TO THE COMPUTER AND IT SHOWED NO DEFECTS. *JB THE VEHICLE ACCELERATED AT FULL THROTTLE WHEN FIRST STARTING AND WOULD BE EXTREMELY HARD TO STOP. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094488October 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM FAILED. CONSUMER TOOK THE VEHICLE TO A LOCAL FORD DEALERSHIP WHERE IT WAS DISCOVERED THAT ONE OF THE CONNECTORS HAD TO BE REPLACED ON EACH WHEEL AND ONE ON THE MASTER CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097959October 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1997 LINCLON TOWN CAR REAR BRAKE LINE FAILURE DUE TO CORROSION. VEHICLE IS NOW IN REPAIR SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099083October 27, 2004
TIRES:TREAD/BELT
DODGE DAKOTA HAD SEVERAL PROBLEMS AT LOW MILES, NOTICE SCRUNCH SOUND IN FRONT SUSPENSION. *BF THE CONSUMER NOTICED A SLIGHT WOBBLE AS HE DROVE THE VEHICLE. PLY SEPARATION WAS THE CAUSE OF THE WOBBLE IN THE TIRE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096396October 25, 2004
AIR BAGS:SIDE/WINDOW
AT APPROX. 8 PM ON SAT. OCT.9 MY WIFE AND I WERE RETURNING HOME, TRAVELING ON RT. 95 NORTHBOUND IN THE CENTER LANE OF 3, GOING AT THE SPEED LIMIT OF 70 MPH. WITHOUT WARNING THE SIDE AIR BAG ON THE DRIVER'S SIDE DEPLOYED.LUCKILY THERE WERE NO CARS ON EITHER SIDE OF US,AND WE MANAGED TO GET THE CAR UNDER CONTROL AND OFF THE HIGHWAY.WE INSPECTED THE CAR AND COULD NOT FIND ANY DAMAGE.ALTHOUGH WE WERE PRETTY SHOOK UP,WE WERE NOT INJURED(DUE TO THE LACK OF TRAFFIC).AFTER SEVERAL CALMING MINUTES WE CONTINUED TO OUR HOME.OUR CAR IS A 2002 LINCOLN TOWN CAR.WE TOOK THE CAR TO WHERE WE PURCHASED AND SERVICED THE CAR(WALLACE LINCOLN/MERCURY/VOLVO-3801 SE FEDERAL HIGHWAY,STUART FL 34997,772-283-6000)ON MONDAY(WE HAVE AN ORIGINAL AND EXTENDED WARRANTY CONTRACT).WALLACE GAVE US A RENTAL CAR AND SAID THEY WOULD CHECK IT OUT.THE NEXT DAY WALLACE SERVICE MGR.(RUSS ELLIS)REPORTED THAT NOTHING WAS WRONG WITH THE CAR EXCEPT FOR THE UNEXPLAINED DEPLOYMENT OF THE AIRBAG.SINCE THE WARRANTY WAS WITH FORD,A FORD ENGINEER HAD TO COME TO INSPECT THE CAR.FINALLY ON OCT. 20 HE CAME AND REPORTED A SMALL DENT ON THE CAR UNDERSIDE WAS THE RESULT OF RUNNING OVER SOMETHING WHICH CAUSED THE DEPLOYMENT OF THE SIDE IMPACT AIRBAG.WALLACE THEREFORE STATED THEY WOULD NOT COVER REPAIRS BECAUSE OF FORD REPORT.WE VISITED WALLACE TO INSPECT "DENT",AND COULD NOT UNDERSTAND HOW THIS COULD RESULT IN DEPLOYMENT.COMPLAINED TO GM AND SERVICE ADVISOR WHO EXPRESSED SYMPATHY AND AGREED TO CONTACT FORD UPPER-LEVEL.NO REPLY AS YET,BUT WE BELIEVE IT WILL BE NEGATIVE.THIS IS CERTAINLY A SAFETY PROBLEM-DEPLOYMENT OF SIDE AIRBAGS WITHOUT A SIDE IMPACT IS DANGEROUS.UNDER CAR IMPACTS COULD CAUSE ACCIDENTS-EVEN DEATHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097624October 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE PLASTIC INTAKE MANIFOLD CRACKED AND LEAKED COOLANT FLUID ALL OVER THE ENGINE. AS A RESULT THE VEHICLE STALLED WHILE DRIVING. *BF THE CONSUMER REQUEST REIMBURSEMENT FRO THE EXPENSES HE INCURRED AS A RESULT OF THE CRACKED INTAKE MANIFOLD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097144October 19, 2004
SUSPENSION:REAR
THE DEALERSHIP REFUSED TO HONOR THE REAR AXLE SHAFT FRACTURE RECALL 04V328000 BECAUSE THE VEHICLE WAS MODIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097146October 19, 2004
SUSPENSION:REAR
THE DEALERSHIP REFUSED TO HONOR THE REAR AXLE FRACTION RECALL #04V328000 BECAUSE THE VEHICLE WAS MODIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095893October 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
A CELL PHONE USING DRIVER CUT INTO MY LANE AND I HAD TO HIT THE BRAKES HARD. THERE WAS A SUDDEN LOSS OF BRAKING POWER BUT I WAS ABLE TO STEER AROUND THE SUV. MY REAR STEEL BRAKE LINE FAILED IN THE AREA LOCATED JUST IN FRONT OF THE LEFT REAR TIRE. THESE BRAKE LINES ARE A PROBLEM! LAST SUMMER THE SAME THING HAPPENED TO MY WIFE'S 95 MERCURY GRAND MARQUIS. I WILL HAVE TO REPLACE ALL STEEL LINES AS ALL ARE RUSTED. WHEN WILL FOMOCO DO SOMETHING ABOUT THESE FAILURES? HOW MANY PEOPLE MUST GET HURT OR DIE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092571October 15, 2004
ELECTRICAL SYSTEM:WIRING
CONSUMER HAS A LIMOUSINE WHICH IS EXPERIENCING ELECTRICAL PROBLEMS. THE CIRCUIT BOARD THAT CONTROLLED ALL THE LIGHTING AND AIR CONDITIONING IN THE REAR OF THE VEHICLE FAILED. THE MANUFACTURER STATED THAT THE CIRCUIT BOARD WAS UPGRADED. THE CONNECTOR HEATED UP WHICH COULD HAVE CAUSED A POTENTIAL FIRE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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