Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11183344March 1, 2019
SERVICE BRAKES
TRIED TO STOP AT INTERSECTION AND BRAKES DID NOT WORK. KEPT PUSHING DOWN ON BRAKE WITH BOTH FEET STILL COULD NOT STOP. I SLAMMED INTO BACK OF A TRUCK AT INTERSECTIONCAUSING BAD DAMAGE TO MY CAR. I WANT FORD LINCOLN MOTOR CO. TO PAYFOR DAMAGES AND REPAIR MY CAR. IT WAS NOT MY FAULT AND I SHOULD NOT HAVE TO PAY FOR CAR TO BE FIXED WHAT ABOUT LIABILITY INSURANCE? IT WILL ALSO RAISE MY INSURANCE NOW BECAUSE EVERYONE THINKS IT WAS MY FAULT. I WAS TOOK TO HOSPITAL AND DID NOT GET TO TELL MY SIDE OF WHAT HAPPENED. I WAS ON INTERSTATE COMING UP TO RED LIGHT. STARTED TRYING TO STOP BECAUSE LIGHT WAS RED I COULD NOT STOP NO MATTER WHAT I DID AND ENDED UP SLAMMING INTO BACK OF TRUCK PRACTICALLY DESTROYING MY CAR IN THE PROCESS. I WANT MY CAR FIXED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11183243February 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE APPROACHING A RED LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FULL FORCE, BUT WAS UNABLE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND WAS ALSO REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. CAVENAUGH FORD LINCOLN, LLC (2000 E HIGHLAND DR, JONESBORO, AR 72401) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11183055February 28, 2019
SERVICE BRAKES
BRAKES WOULD NOT WORK KEPT TRYING USING BOTH FEET AND WOULD NOT STOP CAR. ENDED UP HITTING TRUCK IN REAR CAUSING SEVERE DAMAGE TO MY CAR. I DO NOT WANT MONEY I WANT MY DAMAGES TO BE PAID SO MYCAR WILL BE BACK LIKE IT WAS BEFORE. WHAT CAN I DO WHEN MY BRAKES DID NOT RESPOND TO ME FRANTICALLY TRYING TO STOP?I WAS GOING DOWN AN INTERSTATE COMING UP TO INTERSECTION TRUCK WAS IN FRONT AND I SLAMMED INTO THE REAR WITH THE FRONT OF MY MKZ.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11182537February 26, 2019
AIR BAGS
I RECEIVED A LETTER IN MARCH OF 2017 STATING THAT THERE WAS AN IMPORTANT SAFETY RECALL REGARDING THE PASSENGER AIRBAG IN MY CAR. THE LETTER STATED THAT A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS. I STOPPED HAVING PASSENGERS SIT IN THE FRONT SEAT OF MY CAR, INCONVENIENT BUT SAFE. THIS LETTER CAME TWO YEARS AGO!!! I MADE AND DOCUMENTED THREE CALLS REGARDING THIS ISSUE TO NO AVAIL. TODAY I AGAIN CALLED LINCOLN COOPERATE AND WAS TRANSFERRED TO TASKA LINCOLN IN CRANSTON RI. I WAITED ON THE LINE FOR 17 MINUTES BUT HAD TO HANG UP BECAUSE MY LUNCH ENDED. THIS IS SO RIDICULOUS! TWO YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181672February 21, 2019
AIR BAGS
"TAKATA RECALL" - I DO NOT WANT THEM TO EXPODE SO I WOULD LIKE TO GET THEM FIXED IF POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180871February 18, 2019
AIR BAGS
TAKATA RECALL, FORD SAID THEY WOULD ADDRESS THE PROBLEM THE THIRD QUARTER OF 2018. ALWAYS THE CLAIM OF NO PARTS THE QUESTION WILL FORD EVER FIX THIS PROBLEM? CAR CAN NOT BE USED FOR MULTIPLE PASSENGERS. DEALERS HAVE NOT HAD ANY PARTS TO DATE 2/18/2019. GOVERNMENT SHOULD RESTRICT ALL NEW CAR SALES UNTIL A FUNCTIONAL PROGRAM WITH ACTUAL REPAIRS ARE UNDERWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180830February 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. WHILE DRIVING THE CAR TWO DIFFERENT TIMES THE SYSTEM COMPLETELY SHUT DOWN CAUSING ME TO PULL OVER IN THE MIDDLE OF DRIVING. WHILE CAR IS IDLE SYSTEM SHUTS DOWN. A NUMBER OF TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180032February 14, 2019
WHEELS:RIM, TIRES:BEAD
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE OPERATING THE VEHICLE, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED, WHICH MEANT THE AIR PRESSURE WAS LOW. UPON INSPECTION, IT WAS DISCOVERED THAT THE LIPS OF THE WHEEL RIMS WERE CORRODED AND DAMAGED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. IRWIN LINCOLN MERCURY (4032 RT 9 SOUTH, FREEHOLD, NJ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180100February 14, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179831February 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176427February 12, 2019
AIR BAGS
PASSENGER AIRBAG NOT FUNCTIONAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176467February 12, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORMED THAT THE ONLY WAY THE VEHICLE COULD BE DIAGNOSED WAS IF THE FAILURE OCCURRED WHILE AT THE DEALER. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,273 AT THE TIME OF THE CRASH. *TT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176225February 11, 2019
SEATS
USED REMOTE TO START CAR AND AFTER A I GOT IN I SMELLED SMOKE. I LOOKED AROUND AND SEEN SMOKE COMING FROM THE PASSENGER SEAT. I GOT OUT AND OPENED THE PASSENGER SIDE DOOR AND SMOKE CAME POURING OUT FROM UNDER THE SEAT. THE HEATING UNIT CAUGHT THE SEAT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11175181February 8, 2019
SERVICE BRAKES
TAKATA RECALL, WHEELS LOCKED WHEN BACKING UP ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173897February 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT NICK MAYER LINCOLN (6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 442-8000) MAY BE ABLE TO PROVIDE THE RECALL REPAIR. IN ACCORDANCE TO THE TERMS SPECIFIED IN THE MAY 4, 2016 AMENDMENT TO THE TAKATA CONSENT ORDER IN EA 15001, THE CONTACT WOULD BE ABLE TO RECEIVE THE PART; HOWEVER, THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA ACTION NUMBER: EA15001 (AIR BAGS). THE DEALER HAD BEEN CONTACTED FOR WEEKS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF CONSUMER STATED DEALER REPLACED THE PARTS FOR THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171321January 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD, OH 44124) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171224January 21, 2019
AIR BAGS
I RECEIVED A RECALL NOTICE AND TOOK MY VEHICLE TO THE DEALER IN VISALIA AS ADVISED AND THEY TOLD ME THEY CANNOT FIX THIS ISSUE THAT THE PARTS ARE DISCONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169999January 14, 2019
WHEELS:RIM, TIRES
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ EQUIPPED WITH BRIDGESTONE TURANZA EL TIRES, SIZE: P215/55R17 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TIRES WERE FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CHROME RIMS WERE POKING HOLES IN THE TIRES. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE TIRES WERE BOUGHT USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 184,187. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166253January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. DON DAVIS FORD LINCOLN (633 N WATSON RD, ARLINGTON, TX 76011) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166307January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN MAY OF 2018. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR, FORT MYERS, FL 33907) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAD THE AIRBAG REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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