Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11204077April 27, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204079April 27, 2019
AIR BAGS, SEAT BELTS, STEERING
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204029April 26, 2019
STRUCTURE:BODY
OUR VEHICLE IS LESS THAN YEAR OLD AND HAVE RUST COMPLETELY AROUND EDGE OF HOOD. OUR WARRANTY FOR CORROSION ENDS IN NOV 2019.....BUT LINCOLN/FORD HAS DENIED OUR CLAIM DUE TO NO 'PERFORATIONS' OCCURRING --YET.. SINCE LINCOLN/FORD USED INCOMPATABLE METALS ON THE RIM OF THEIR HOODS....WOULDN'T THIS BE CONSIDERED MFG. DEFECT?. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT WE WOULD HAVE NEVER HAVE INVESTED $$$$ IN THIS VEHICLE. WE HAVE BEEN TOLD BY THE DEALER, THAT THE HOOD WILL HAVE TO BE REPLACED....THEN THE TWO METALS (ONE DIRECTLY ON THE VEHICLE AND THE ONE AROUND THE SEAM OF THE HOOD) WILL BE COATED. WE'VE BEEN TOLD THAT'S THE ONLY WAY TO SOLVE THIS PROBLEM. WE CANNOT RESELL VEHICLE OR MAYBE EVEN AFFORD REPAIRS SINCE WE ARE BOTH RETIRED. FORD MUST HAVE REALIZED THE TWO IMCOMPATABLE METALS WERE THE PROBLEM. NOW IT SEEMS THAT THEY ARE PLAYING WORD GAMES. I NEED YOUR HELP AND EXPERTISE IN SOLVING THIS EXPENSIVE PROBLEM. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT IT GETS ME ANGRY THAT I BOUGHT AMERICAN AND AM GETTING TREATED IN THIS MATTER. THANK YOU FOR YOUR ANTICPATED COOPERATION IN THIS MATTER, I CAN BE REACHED AT---[XXX]--- [XXX] S THE ONLY WAY TO SOLVE THIS PROBLEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197299April 19, 2019
STEERING
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. AFTER RESTARTING THE ENGINE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES 'SERVICE ADVANCE TRAC" AND "STEER ASSIST FAULT' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. OURISMAN FORD/LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195752April 12, 2019
SEAT BELTS
THE SEAT BELT RETRACTOR FOR THE REAR 2/3 SEAT IS STUCK IN THE DOWN POSITION. SEAT BELT WILL NOT RELEASE. CANNOT GET SEAT BACK UP INTO UPRIGHT POSITION. CANNOT SIT MORE THAN 1 PASSENGER IN REAR. VEHICLE WAS STATIONARY AT THE TIME SEAT WAS RELEASED TO THE DOWN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195853April 12, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 5 MPH, THE BOLTS FRACTURED AND CAUSED THE VEHICLE FRAME TO LOWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BOLTS FRACTURED. THE FRAME WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194283April 6, 2019
STEERING
POWER STEERING WENT WITHOUT ANY WARNING HAS RECALL ON OTHER MKZ OF THAT YEAR BUT NOT MINE. I PUT IT REVERSE AND HAD NO POWER STEERING LUCKY I WAS NOT DRIVING WHEN IT WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193419April 2, 2019
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193041April 1, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINCOLN OF SMITHTOWN (501 MIDDLE COUNTRY RD, SAINT JAMES, NY 11780) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V740000 (AIR BAGS). WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER EXPLAINED THAT TWO SEAT SENSORS WERE DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192642March 30, 2019
STEERING
I WAS DRIVING DOWN OGEECHEE ROAD IN MY CITY AND THE TRAFFIC WAS SLOWING DOWN. SO I BEGAN TO SLOW DOWN AND THE STEERING WHEEL WENT OUT. I RAN I TO THE BACK OF ANOTHER VEHICLE BECAUSE OF THE STEERING WHEEL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11192644March 30, 2019
STEERING
I WAS AT A GROCERY STORE. TURNED ON MY CAR PUT IT IN REVERSE AND I COULD NOT TURN THE WHEEL. A LIGHT CAME ON THE DASH BOARD SAYING STEERING ALIGNMENT FAILURE. I PUT THE CAR IN PARK TURNED IT OFF AND TRIED TO BACK UP A FEW MORE TIMES AND FAILED. SO I JUST SAT THERE FOR A WHILE THEN TRIED ONE LAST TIME AND THE CAR FINALLY BACKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192355March 29, 2019
STRUCTURE:BODY
PANORAMIC ROOF ASSEMBLY USES PLASTICS TRIM PIECES ON EXTERIOR THAT DELAMINATE OVERTIME. THEY ARE ONLY USED IN THE PANORAMIC ASSEMBLY ( FRONT AND TWO SIDE ASSEMBLY FOR TRACK SYSTEM IN REAR OF VEHICLE). THIS CAR IS WASHED NORMALLY AND SHOULD NOT SHOW THAT MUCH WEAR. IF THIS WAS POWDER COATED LIKE THE REST OF THE VEHICLE. THERE WOULD BE NO COLOR ISSUE OR DELAMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192479March 29, 2019
STEERING
GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE LIVE ON A FIXED INCOME AND CAN'T AFFORD THE COST TO GET IT FIXED AT THE DEALERSHIP WHO WILL CHARGE A FORTUNE. I BOUGHT THIS CAR A MONTH AGO USED AND NOW AM OUT THE MONEY I PAID FOR IT. I PAID CASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192491March 29, 2019
STEERING
STATIONARY, STARTED,NO POWER STEERING.STATED POER STEERING ASSIST FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191550March 26, 2019
AIR BAGS
TAKARA RECALL I RECEIVED A LETTER FROM LINCOLN 3 YEARS AGO AND NOTHING HAS BEEN DONE, THE VALUE OF THE VEHICLE HAS DECREASED AND I CANNOT SELL IT. THEY SHOULD BUY BACK THE CAR AT THE VALUE OF IT 3 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190464March 21, 2019
AIR BAGS
TAKATA RECALL I TOOK MY VEHICLE TO THE DEALERSHIP FOR AIRBAG RECALL. WHEN I RECEIVED MY VEHICLE BACK, THE AIRBAG LIGHT WAS ON. THEY CLAIMED THAT THEY DID NOT GO NEAR ANYTHING THAT WOULD CAUSE THE AIRBAG LIGHT TO COME ON AND THAT I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187450March 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187467March 18, 2019
SERVICE BRAKES
ABS ENGAGED ON SNOWY ROAD. NOW, BRAKE PEDAL IS EXTREMELY SOFT/SPONGY...DOES NOT ENGAGE UNTIL PEDAL IS FULLY DEPRESSED. COUNTY ROAD. STRAIGHT-LINE STOP. REPLACED BRAKE MASTER CYLINDER AND PERFORMED FACTORY PRESSURE/SERVICE BLEED. CAUSE IS CERTAIN TO BE THE HISTORICALLY FAULTY ABS HCU/CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185311March 5, 2019
AIR BAGS
ON 05/17/2018 THE CONSUMER STATED PROBLEM WITH ATTEMPTS WERE MADE TO REPLACE THE AIRBAGS. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183629March 2, 2019
ENGINE
P0016 CODE CAME UP.. LINCOLN ADVISES REPAIR WILL BE OVER $5000.00 TO FIX AND I SHOULD TRADE IN AND GET NEW CAR. JUST MADE LAST PAYMENT AND CAR ONLY HAS 66, 000 MILES ON IT. P0016 IS PART OF CLASS ACTION LAWSUIT. WATER PUMP IS LEAKING ON TIMING CHAIN WHICH WILL EVENTUALLY SEIZE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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