Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11737041May 11, 2026
WHEELS, UNKNOWN OR OTHER
-The front bumper of the car is nearly coming off. This is attached by a "bra" covering the front bumper and if not on the whole front bumper would fall off. The tires/rims are also nearly run down and need to be replaced. -This is caused me great concern when transporting my children as a divorced father to and from the other party's premise. At every turn I believe the bumper may fall off or one of the tires. -UNKNOWN -UNKNOWN -This problem has been happening for at least a year, and I would like for the (front bumper) of the vehicle to be replaced along with four (tires/rims) at the earliest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736348May 7, 2026
ENGINE
Greetings, I am adding my name to what has to be thousands of complaints about engine failure do to antifreeze intrusion. Ford should be replacing these engines for free. I also own a 2019 and waiting to have to spend another 8 grand on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735998May 6, 2026
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that the back over prevention camera would display a black screen whenever in reverse. The camera would fail the majority of the time when in reverse. The failure related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted, and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735164May 1, 2026
STEERING
My vehicle experienced a sudden Electric Power Steering (EPS) failure resulting in loss of steering assist. The dealer confirmed the EPS rack failed and stated this issue has occurred on other Ford vehicles. My VIN is not included in the existing EPS recall, but the symptoms and failure match the recalled vehicles exactly. The repair cost is approximately $5,400. This is a safety‑critical failure that occurred without warning and created a hazardous driving situation. I am requesting NHTSA review this issue for potential recall expansion. Was at a restaurant with my parents and family when the steering failed and had to have it towed to my house about an hour away. Took me several months to try and figure out how to get this repair as the first estimate was $3500, my parents decided to help us get it fixed as we depend on 2 cars, the dealer said the entire rack had to be replaced and now the cost is $5400.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734401April 28, 2026
UNKNOWN OR OTHER
Back up camera freezes or goes blacks in the middle of use. In the middle of backing up, it goes out or does not even turn on when put in reverse. When it doesnt come on, it has an error message or just goes black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731011April 14, 2026
ENGINE
Technical Service Bulletin 19-2387 My vehicle has this defect which is an ongoing problem and at the time of this correspondence my vehicle has under 13,000 miles. Seepage around the perimeter of the oil pan which in time will result in a steady leak and in turn loosing enough oil will cause engine damage. Technicians refer to this as the oil pan sweating. As per the Technical Service Bulletin this problem exists on 2017 to 2019 Lincoln MKZ 3.0 which Ford installed a plastic oil pan on all new vehicles to reduce the weight of the vehicle. The 2017 to 2019 Lincoln MKZ 2.0 were fitted with metal oil pans and there is no issue. I notified Lincoln customer service and they are aware of this problem yet a recall has not been issued. This is a manufacturer defect and Ford should take responsibility to correct this problem. A recall should be issued. Thank You for your attention on this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730791April 13, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at speeds above 30 MPH, there was a rumbling sound and vibration coming from underneath the vehicle. The vehicle was taken to the local mechanic who informed the contact that the transmission torque converter was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730264April 9, 2026
STEERING
My car was involved with an accident regarding a pothole and had an immediate loss of electronic power steering upon impact. Upon inspection by multiple certified technicians and adjusters, they noticed corrosion around the same bolts related to a recall for the same vehicle, but a different model/lot production: 15S14/19S26. This was a known corrosion defect, which is allegedly now causing the same issue with this model vehicle, causing extremely dangerous driving conditions which could lead to potential major incidents such as these. This now makes me question every vehicle from Ford Lincoln, or steering component related assembly recalls from corrosion when hitting any kind of potholes or larger contact areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729600April 7, 2026
ENGINE
The vehicle lost power on the highway due to an overheating issue. Very dangerous when this happens while your going 70 mph. The vehicle was later determined to be a victim of Ford's known 2.0L Ecoboost engine that due to Ford's defective design, which Ford admits but refuses to issue a recall for. The ONLY fix for this problem is to have the long block replaced at a cost of over $9,000.00. Not exactly Ford looking out for the safety of their customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728649April 1, 2026
ENGINE
Vehicle model is prone to coolant intrusion which causes misfire and engine shut off while driving. Car shakes while accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728292March 31, 2026
TIRES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727900March 30, 2026
BACK OVER PREVENTION
The contact owns a 2017 Lincoln MKZ. The contact stated that upon shifting to reverse(R), the rear-view camera image was delayed and briefly distorted while displayed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired due to the cost. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727314March 26, 2026
ENGINE
Coolent intrusion, coolent leaking into cylinder number 2 causing a misfire and excessive white smoke every time I start the vehicle, seems this is a manufacturing flaw from the research I've done with so many other people having the same complaints because the engine block is the cause of the problem the way they designed it ford acknowledged the problem saying it's the engine block because of a poor design only way to fix this is with a new redesigned engine block and that cost a lot of money I think Ford should be held accountable and should do a recalls on these and get these fixed this is not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726289March 23, 2026
STEERING
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724741March 16, 2026
BACK OVER PREVENTION
The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the back-over prevention displayed a brief image, nearly causing the vehicle to crash on several occasions. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723920March 12, 2026
UNKNOWN OR OTHER
I took my car to a Lincoln dealer because I was getting a drive control malfunction error every time I started my car. After a couple of days, I called the service dept. for a status update on the repair. The dealer told me that the car could not be repaired because they don't have a replacement part. They had me call the Lincoln Concierge, who also told me the same thing, they did not have a replacement part. When I researched the error message, is said that it is dangerous to drive the car without the repair. When I bought the car, I also purchased an extended warranty, which is now not worth the paper it's printed on. My car is only 7 years old and only has 53,000 miles, why can't they repair my car? The car is currently still at the dealer, so I do not have any paperwork for now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723491March 11, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I am submitting this complaint to report a serious vehicle safety incident involving my 2017 Lincoln MKZ Select that resulted in a catastrophic engine fire while the vehicle was in operation. Prior to the incident, the vehicle underwent a long block engine replacement performed by Murgado Ford Lincoln of Chicago pursuant to Ford Technical Service Bulletin (TSB) 22-2229. The repair involved removal and replacement of the engine assembly and related components. After the vehicle was returned to me following this repair, the engine later experienced a sudden catastrophic mechanical failure while I was driving. The vehicle rapidly began emitting smoke from the engine compartment and subsequently caught fire. The fire escalated quickly and rendered the vehicle a total loss. At the time of the incident, the vehicle was being operated under normal driving conditions. There was no collision or external cause that would have triggered the fire. The event appears to have originated within the engine compartment following the recent engine replacement. The vehicle was subsequently towed and is currently stored at City of Chicago Auto Pound No. 6 following the fire incident. The vehicle has not been repaired or altered since the event and remains available for inspection. Given that this vehicle had recently undergone a major engine replacement under a manufacturer technical service bulletin, I believe the circumstances warrant review to determine whether the incident may be related to: a defect in the replacement engine assembly improper installation of the engine or related components fuel, oil, or electrical system issues associated with the repair. This incident presented a serious safety risk to the driver and could have resulted in severe injury or loss of life. I was fortunate to escape the vehicle safely before the fire fully developed. I am submitting this complaint so that NHTSA may evaluate whether this type of failure represents a broader safety concern.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11723699March 11, 2026
SERVICE BRAKES, SUSPENSION, POWER TRAIN
Vehicle: Lincoln MKZ 2013 Dealer: Auto Quest Inc. Description of the Safety Issue: I am submitting this report regarding a vehicle safety concern involving a 2013 Lincoln MKZ that I purchased from Auto Quest Inc. in Renton, Washington. Shortly after purchasing the vehicle, within the first few days of ownership, the vehicle began experiencing significant mechanical problems including transmission issues and persistent brake noise that required multiple repair attempts. These problems appeared almost immediately after the purchase, which raises concerns that the vehicle may have had pre-existing mechanical or safety-related defects that were not disclosed at the time of sale. Since purchasing the vehicle I have had to spend thousands of dollars on repairs in order to keep the vehicle operational. Despite these repairs, the brake system has continued to produce abnormal noise and the vehicle has experienced ongoing mechanical issues. These types of issues may represent potential safety risks to drivers and passengers if the braking system or transmission were to fail while the vehicle is in operation. I am reporting this issue so that the National Highway Traffic Safety Administration can evaluate whether this may represent a broader safety defect affecting this vehicle model or vehicles sold under similar circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723217March 10, 2026
ELECTRICAL SYSTEM
regarding the rear view camera. It stopped working intermittently and now it shows the picture inverted (backwards) I see an extensive list of vehicles that have been recalled, but my vin is not listed. How do I get this repaired?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723095March 9, 2026
POWER TRAIN
I drive a 2017 Lincoln MKZ equip with an Ecoboost 2.0L engine. A very widely known design flaw in the Engine Long block has caused coolant intrusion into the #1 cylinder. This can cause overheating issues and ultimately cause a fire and/or stall the car in a critical moment (i.e. highway) and cause an accident. I took the vehicle into my local dealership and they confirmed this issue and is consistent with TSB 22-2229 and needing a replacement of the Engine Long block. I called Lincoln Customer Support and they are refusing to assist at all with this repair, costing me over $10k. Also noting my car only has 61,000 miles.. as well as the dealership confirming this is not something that I could have prevented. I haven't noticed any issues other than the check engine light coming on, which is what initially led me to taking it into the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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