Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11749036July 8, 2026
UNKNOWN OR OTHER
The shifter cable bushing was broken. Car would not move out of Park. Same as Recall 22543 but this vehicle was not included. I have sent this before with the repair order from the dealership but the mileage was incorrect on that form by the service adviser. I am enclosing the corrected mileage with the receipt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748460July 6, 2026
ENGINE
The engine light came on. The car suddenly wouldn’t go past 35 mph . Thankfully I was on a local road. I had it towed to the dealer and was told that the engine needed to be replaced because coolant leaked into the engine. There were no warning lights except the day of . The car did not give any indication of a leak. Nor was it running hot. Everything was functioning fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748245July 3, 2026
UNKNOWN OR OTHER
The shifter cable bushing was broken and car was stuck on Park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747716July 1, 2026
POWER TRAIN
Scanned codes P0741, P1450, P1744, & P2196. Check the transmission fluid level and condition. No fluid drained from hole, added a little fluid, and retrieved a sample of the fluid. The fluid is very dark. Identifix states, if the fluid smells or has the appearance of being black due to internal clutch slippage, the transmission should be replaced or overhauled. If the transmission fluid is in good condition and found to be at the proper level, monitor the Torque Converter Clutch actual slip (TC_SLIPACT) and TCC desired slip (TC_SLIPDSD) PIDs through the scan tool as the vehicle is driven noting these reading should stay relatively closed together expecting the reading to show to be within 10 RPM of each other. Seeing the values spread apart supports the setting of the P0741 and P1744 codes. Note that excessive TCC slip can be caused by multiple internal factors including mechanical failure of the TCC solenoid, an issue of a valve body component that does not hydraulically react to the activation of the solenoid, a leaking valve body gasket, a leaking input shaft seal, or failure of the torque converter seal. There are no external testing measures that can be taken to verify any of these as the specific cause of the concern. Per the test drive, the difference between actual and desired TCC slip was 100-125 rpm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747721July 1, 2026
FUEL/PROPULSION SYSTEM
Scanned codes P0741, P1450, P1744, & P2196. Hard starts after fuel refills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747826July 1, 2026
UNKNOWN OR OTHER
Received Safety Recall Notice NHTSA 25V695 in October 2025. Lincoln has not been diligent in providing a timely remedy for replacing the rear view camera in my vehicle. Rear view cameras are not an item that should take 10 months to replace with a new component. NHTSA shouldn't allow car manufacturers to issue Safety related recalls that are not rectified with 120 days. An excuse of "parts are not available" is not acceptable when Lincoln is building new cars with this new rear view camera every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746405June 25, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the rear passenger's side door independently unlatched and opened. No warning lights were illuminated. The contact stated that while attempting to close the door, the door failed to close or latch as intended. The contact stated that the contact's grandson was seated in the rear passenger's seat during the failure that occurred. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746452June 25, 2026
BACK OVER PREVENTION
The contact owns a 2015 Lincoln MKZ. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed black and white lines, and occasionally camera image was inverted or distorted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746143June 24, 2026
ENGINE
My 2018 Lincoln MKZ began misfiring on startups. Eventually the check engine light came on with a code of P0302. About a week later while driving, the engine temp gauge reached the hottest temp reading on the gauge. I had to immediately pull over. Upon pulling over I immediately checked the coolant level in the overflow reservoir and it was empty. After refilling with coolant I was able to drive the car home. Over the next few days I monitored the coolant level but at the same time the car was experiencing rough startups and smoke coming out of the exhaust upon startup. Sometimes turning the engine off and restarting it would stop the smoke, but sometimes it wouldn't. I began doing some research and discovered, Technical Service Bulletin (TSB) 19-2346, which explains my exact experience with my 2018 Lincoln MKZ. I have yet to take my car to the dealership for repairs due to the costs that are expected to have this issue resolved. Documents in the legal case, Miller, et al. v. Ford Motor Company (Case No. 2:20-cv-01796) claim that Ford was aware of this defect in their vehicles dating back to 2010. I purchased my 2018 Lincoln MKZ back in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745431June 21, 2026
ENGINE
I own a 2017 Lincoln MKZ equipped with the 2.0L EcoBoost engine. At approximately [MILEAGE] miles, the vehicle began experiencing loss of coolant, rough running/misfire, shaking/rough start, and reduced engine performance. The vehicle was diagnosed by a Ford/Lincoln dealership as having coolant intrusion into the engine/cylinders and/or engine block failure, requiring engine/long-block replacement. The estimated repair cost was approximately $8000. This creates a safety concern because coolant intrusion can cause misfires, overheating, engine damage, and possible loss of power while driving. Ford/Lincoln has issued Technical Service Bulletin 19-2346 and superseding bulletin 22-2229 for 2017–2019 Lincoln MKZ vehicles equipped with the 2.0L EcoBoost engine. These bulletins describe low coolant, white exhaust smoke, rough running, misfire codes, overheating codes, and coolant intrusion into the cylinder, with the prescribed repair being long-block engine replacement. Despite this known documented condition, Lincoln/Ford denied assistance because the vehicle is outside warranty. I am reporting this as a potential safety defect because the failure can occur without adequate warning and may cause engine overheating, misfire, or loss of power while the vehicle is being operated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745020June 18, 2026
ENGINE
Took car into Ford dealership service because the check engine light came on. The car was sounding a little rough also. When they called me, I was expecting a tune up or just a sensor issue, but I was told that I needed a new engine! The tech found dtc P0302 for misfire on cylinder number 2, found coolant on spark plug. Cylinder #2 was cracked and leaking coolant into it. Was told it would lead to catastrophic failure. Was told I needed a long block replacement at the tune of $9,000. The service tech called Ford to help with the costs, but since I didn't have an extended warranty, they wouldn't do anything. The car has been barely driven and taken well care of. I bought it in 2019 with 12k miles and now in 2026 it only has 69k miles. I have researched and found out that this is a systemic issue. Had I not replaced the engine it could of been catastrophic! I have been with Ford since I started driving in the early 80's. This is unacceptable. According to several reports, this has been reported many times (maybe thousands?). I wonder how many are NOT reported. Ford needs to reimburse for the defective engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745133June 18, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2017 Lincoln MKZ was taken to Community Ford Lincoln of Bloomington (Auto Vest II LLC), Bloomington, IN for service on 05/01/2026. No ABS, Traction Control, or AdvanceTrac warning lights were present at drop-off. After the vehicle was returned, all three warning lights were illuminated. The ABS/stability control system had been damaged during the service visit. Diagnostic codes C0031:07 and C0031:15 (left front wheel speed sensor circuit fault) were confirmed in writing by the dealership service manager on 06/09/2026. The dealership denied responsibility. An independent Ford/Lincoln dealer (Tom Roush Lincoln) estimated repair at $310. The servicing dealer offered only partial reimbursement of $169.45. The ABS and stability control systems are safety-critical. Their failure compromises emergency braking performance and vehicle stability, putting driver and other road users at risk. The vehicle has been unavailable for normal use since [XXX]. The problem was confirmed by an independent Lincoln dealership. The vehicle is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743958June 14, 2026
ENGINE, UNKNOWN OR OTHER
My Check Engine Light came on, I took my car to the dealership that I have using for eight years with less than 38k miles on it and I was told by the service technician who gave the diagnose as, there was coolant in the cylinder where the spark plug #3 is housed. He stated that the car is misfiring and I was told I needed to get an new engine replace to correct the problem. I was given a Service Bulletin stating the manufacturer knew of the problem with this model. I talk to the dealership service manager and questioned why no indication, clue, or suggestion was told to me of the problem with that type of engine. I have not contact my insurance company and I don't if they have information on the problem of the engine problem. I did tell the service technician on routine maintenance for the car that is running "rich" in using gas. In May of this year is when the engine problem started, 3 weeks before actually being eight years officially, no other indication lights came. I drive to work on the streets and freeway everyday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743976June 14, 2026
ENGINE
2.0yt coolant intrusion. Needs long block replaced. So basically a motor. Ford knows about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743504June 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Internal Water pump Failed causing immediate shutdown of vehicle. This water pump is internal to the engine and requires half of the engine be taken apart to be replaced. This affect all 3.5 and 3.7 Ford engines through 2021. Unlike traditional water pumps which are belt driven this one is driven by the timing chain. Thereby when failure occurs the engine shuts down. Coolant also leaks into the oil as a result possibly resulting in engine damage. Ford is fully aware of the defect and refuses to recall. Regardless of age or miles this is a defect especially with vehicles equipped with the internal plastic water pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743007June 9, 2026
BACK OVER PREVENTION
The contact owns a 2015 Lincoln MKZ. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera occasionally displayed a distorted image while in Reverse(R). No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742028June 4, 2026
SERVICE BRAKES
I have a Lincoln MKZ Hybrid 2012 with 88k miles on it. While I was slowing to a stop as I approached a stoplight at a busy intersection, the 'Check Brake' warning on the dashboard lit up without warning and no prior issues, and my ability to brake became near impossible as the pedal softened. I needed to push it all the way to the floor to get the vehicle to stop. I shifted into park and turned off the vehicle - following turning it back on, the dashboard warning disappeared, I was able to brake again, and the warning has not come back since. My vehicle just passed inspection earlier in the month, and nothing with the brakes came up. This is a critical safety issue! It could have been potentially fatal to myself, my passenger, or other drivers if I could not stop before the intersection, or if this had happened while I was on a main road or highway. I took it into the Ford Lincoln dealership. They cited a faulty HCU/ABS module and recommended replacement, but all parts are after-market at this point and would not come with a warranty. OEM replacements are also extremely difficult to come by. The repairs would take around $3.8k to complete, which is close to the current value of the vehicle. Ford issued Safety Recall 19S54 in December 2019, covering 600,166 model year 2006–2010 Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles for the exact same defect. No recall exists for anything in 2012 despite at least 17 NHTSA complaints have been filed for the 2012 Lincoln MKZ alone for this specific brake failure. The 2012 MKZ and Fusion use the same braking system architecture as the recalled vehicles. The failure mechanism is identical. The safety risk is identical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740542May 28, 2026
AIR BAGS
The contact owned a 2014 Lincoln MKZ. The contact stated that while idle at a stop sign, a nearby aggressive driver had lost control attempting to pass another nearby vehicle; however, lost control and T-boned the front Driver-side door. No warning lights illuminated. In addition, the contact stated that the impact of the crash was approximately 40 MPH; however, the air bags did not deploy, but had deployed for the vehicle that caused the crash. Medical attention was sought for hip and neck pain. A police report was not filed. The vehicle was towed to a local Tow yard via the local Police Department, where it remains for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11739635May 22, 2026
SERVICE BRAKES
Under the following recall [XXX] Recall was performed in 2022 by Ford of Upland by replacing only the brake fluid. The problem resurfaced just as described in the recall a while back. I contacted Ford on 5/21 they contacted the dealer who refused to repair at no cost. Car is currently at independent respected shop who confirmed that the ABS pump/module is shot and is gummed up. Recall by ford of upland was not performed fully or wasn’t effective. Replacing the fluid only was not a fix. I contacted the dealer and the general manager refused to repair and fought with me on the phone. I told them I’d be filing a lawsuit if they wouldn’t provide the part at no cost and reimburse the repairs. Ford/Lincoln has stated there is nothing they can do without the dealers cooperation. I do not trust Ford of Upland to make any repairs, but that wasn’t even an option. Lincoln also stated that because Ford of Upland did the recall that they couldn’t send it to Performance Lincoln. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738017May 15, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving approximately 40 MPH the brake warning light had illuminated and the brake pedal extended to the floor and the vehicle did not immediately stop while pressing the brake pedal. The vehicle was slowly driven to a nearby garage who diagnosed that the rear brake hoses had failed causing brake fluid leak from the vehicle and the brake master cylinder had also failed. The mechanic informed that both rear brake lines were installed making contact with the transmission and eventually became damaged. The rear brake lines and master cylinder were replaced. The local dealer and manufacturer were not notified of the failure. The failure mileage was 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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