Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11267957October 11, 2019
POWER TRAIN
AT 69,000 MILES THE TRANSMISSION IN MY 2012 LINCOLN MKZ FAILED DUE TO DEFECTS IN MATERIALS AND WORKMANSHIP, ACCORDING TO MY LINCOLN/FORD DEALER. WHEN ACCELERATING INTO OVERDRIVE, THE TRANSMISSION WOULD SHUDDER AND EXPERIENCE SHIFTING PROBLEMS, USUALLY AROUND 40 MPH. THE SHIFTING ISSUE OCCURRED WHETHER DRIVING ON CITY STREETS OR ON THE HIGHWAY. UPON INSPECTION, THE DEALER DETERMINED THE TRANSMISSION WAS DAMAGED BEYOND REPAIR DUE AN EXCESSIVE AMOUNT OF METAL SHAVINGS LEFT BEHIND IN THE MANUFACTURING AND ASSEMBLY PROCESSES. THE UNREMOVED SHAVINGS HAD ACTED AS AN ABRASIVE CAUSING EXCESSIVE WEAR AND TEAR ON TRANSMISSION'S COMPONENTS. THIS CONDITION RESULTED TRANSMISSION FAILURE. THE ONLY REMEDY--REPLACE THE TRANSMISSION. THE REPAIR WAS DONE AT THE DEALERSHIP BUT SINCE THE POWERTRAIN WAS OUT OF WARRANTY I HAD TO BEAR THE TOTAL COST OF THE REPAIR. THIS DEFECT IS VERY SERIOUS BECAUSE THE POWERTRAIN COULD MALFUNCTION AT ANY TIME AND WITHOUT ANY WARNING RESULTING IN SERIOUS INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267695October 10, 2019
SEATS
HEATED SEAT HEATING ELEMENT IS OPEN. IF SOMEONE TURNS THE HEATED SEAT ON, IT COULD CAUSE A SHORT AND CREATE A FIRE IN THE SEAT CUSHION. VEHICLE COULD ME STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267180October 8, 2019
AIR BAGS, STEERING, WHEELS
I INFORM LINCOLN MOTOR COMPANY ON MY LINCOLN HAS BEEN RECALLED, WHICH IS HAPPENING RIGHT NOW TO A RECORD NUMBER OF AMERICANS, BUT IT'S EVEN WORSE WHEN YOU KNOW THAT YOUR CAR HAS BEEN RECALLED AND CAN'T GET THE MANUFACTURER TO SERVICE IT AT A DEALERSHIP. WHEN YOU'RE TOLD THAT THERE ARE NO PARTS OR NO TECHNICIANS TO FIX YOUR CAR, WHAT DO YOU DO? I WAS TOLD IT'S NOT THAT BAD AND DIDN'T NEED TO BE REPLACING RIGHT NOW. HAD MY CAR IN TO BE SERVICE ON RECALL 18S08, THAT IS WHEN THE DEALERSHIP DIDN'T PUT THE LUG NUTS BACK ON MY CAR, AND THE WHEEL FELL OFF THE CAR CAUSING DAMAGE TO THE FRONT END OF THE CAR. THE LUGS NUTS SWELL, CRACK AND DELAMINATE TO THE POINT SPECIAL TOOLS ARE NEEDED TO REMOVE THE LUG NUTS. HAD 3 BLOWOUT DUE TO THE WHEEL FRAME WAS BENT, AND WAS REPLACE DURING THE DAMAGE THE DEALERSHIP DONE TO THE CAR. PICTURE WAS PROVIDED TO LINCOLN MOTOR COMPANY. I WAS NOTIFIED BY LINCOLN ABOUT NHTSA 14V-597, AND OF THE DATE STILL NOT REPAIRED. TAKATA AIRBAG INFLATORS THAT COULD EXPLODE VIOLENTLY DESPITE CONTAINING A CHEMICAL MEANT TO LESSEN THE RISK OF THE SHRAPNEL-SHOOTING RUPTURES. BUT FORD IS LOOKING TO AVOID ANOTHER COSTLY RECALL. CAN'T FIND THE NATSA# MY LINCOLN NOW UNDER INVESTIGATION FOR BRAKE FAILURE. A SIGNIFICANT DEFECT CAN MAKE MY CAR UNSAFE TO DRIVE. I'VE BEEN HAVING THE IDIOT LIGHT COME ON WITH LIGHTNING BOLT WORDS CHECK YOUR BRAKES. THE MESSAGE I GOT WAS THEY WERE GOING TO CLOSE THE CASE# BECAUSE THEY HAVE NO REMEDY FOR ME. THEY DISCOVER MY WARRANTY ON THE CAR IS RUNNING OUT AND DON'T WANT TO BE BOTHER WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266703October 7, 2019
STEERING
MY TRACTION CONTROL AND ADVANCED TRACTION CONTROL LIGHTS ARE ON AND I HAVE NO POWER STEERING. THERE WAS A PREVIOUS RECALL ON THIS AND THE DEALER SAID NOT FOR MY VIN NUMBER. MY ELECTRIC POWER STEERING ISN'T WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266833October 7, 2019
ENGINE
WE WAS GOING ON HWY AND THE CAR WENT TO HOT AND WE PULLED OVER STOPPED AND THE CAR STALLED.. COME TO FIND OUT IT IS THE WATER PUMP WE HAD NO SIGN WHEN WE CHECKED THE ENGINE AND THE WATER HAVE MIXED WITH THE OIL CAUSE WATER PUMP IS IN THE ENGINE AND IT WAS NO WAY OF US KNOWING SO THAT SHOULD BE A RECALL ON YOU ALL PART ..ITS NO WAY YOU CAN TELL EXCEPT THE MIXTURE OF OIL AND WATER..I NEED ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265585October 2, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR LIFT GATE ASSEMBLY CENTER LED STRIP IS FILLED WITH WATER. THIS CAUSES AN ELECTRICAL SHORT CONDITION THAT RESULTS IN THE REVERSE LIGHTS TO BE ON AT ALL TIMES WHEN DRIVING. VEHICLE WILL NOT PASS MA INSPECTION AND HAS BEEN CITED FOR THIS INFRACTION. NO DAMAGE TO LIFT GATE, EITHER A PART OR MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259085September 30, 2019
ENGINE, POWER TRAIN
OIL PAN LEAK RTV LEAK. THIS MKZ IS LEAKING UP TO 1/4 QUART OF OIL A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259092September 30, 2019
ENGINE
POWER LOSS WHEN ACCELERATING HARD ON THE FREEWAY (65MPH+). POWER IS SIGNIFICANTLY REDUCED, MAKING ME A HAZARD ON THE ROAD! THE VEHICLE CONTINUES TO 'LIMP' UNTIL CAR IS TURNED OFF AND RESTARTED. WHEN I TOOK IT TO THE GARAGE, THE VALVES WERE FOUND TO HAVE MAJOR CARBON BUILDUP AND THE #1 CYLINDER HAD A CRACKED SPARK PLUG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258954September 30, 2019
STRUCTURE:BODY
DOOR LATCH BROKE IT IS UNDER RECALL WITH SOME 2013 LINCOLNS NOT ALL IT WAS IN OUR DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258667September 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WRENCH APOEARS AND CAR SUDDENLY GOES IN LIMP MODE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257715September 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR DRIVER?S SIDE LATCH FAILED AND CAUSED THE DOOR TO OPEN. THE CONTACT ALSO STATED THAT THE LATCH ON THE REAR PASSENGER SIDE DOOR FAILED. THE VEHICLE WAS TAKEN TO LINCOLN OF MEMPHIS (2611 RIDGE WAY ROAD, MEMPHIS, TN 38119, (90)1-432-8822) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER?S SIDE LATCH NEEDED TO BE REPLACED. THE REAR DRIVER?S DOOR LATCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 24331533. THE FAILURE MILEAGE WAS 99,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257871September 24, 2019
STEERING
WARNING THEN AFTER DRIVING LONGER (70 MILES) IT WOULD NOT STEER. HAD TO GO GET IT RESET. THE FLUID WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257263September 23, 2019
SERVICE BRAKES
I WAS DRIVING AT ROUGHLY 35MPH SUDDENLY AND WITHOUT ANY WARNING LIGHTS OR CHIMES, MY BRAKES LOST PRESSURE, THE PEDAL THEN SUNK TO THE FLOOR. UPON PUMPING THE BRAKES A FEW TIMES I WAS ABLE TO SLOW TO A STOP BUT THE PEDAL THEN CONTINUED TO SINK TO THE FLOOR. UPON GOING ALL THE WAY TO THE FLOOR, THE CAR BARELY STOPS AND PULLS HARD LEFT, AS IF THE PASSENGER SIDE FRONT BRAKES AREN'T WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257482September 23, 2019
STEERING
WHILE DRIVING THE CAR SEND A FAULT CODE OF SERVICE POWER STEERING AND LOSS OF POWER STEERING HAPPENS IMMEDIATELY. TOOK THE CAR TO THE DEALERSHIP THEY SAID THEY FIXED THE ISSUE (REPLACED POWER STEERING MOTOR AND REPROGRAMMED). PICKED UP THE CAR AND WITHIN 16 HOURS AS I WAS MAKING A TURN THE SAME ISSUE HAPPENED. THE CAR IS CURRENTLY STILL AT THE DEALERSHIP WITH NO SOLUTION TO THE PROBLEM. THERE SEEMS TO BE A RECALL OUT FOR 2011 MKZ FOR THIS REASON BUT FOR SOME REASON MY CAR VIN DOESN'T PULL UP THAT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257488September 23, 2019
SERVICE BRAKES
AT ANY GIVEN TIME THE BRAKES WILL GO OUT IN THE CAR AND GIVE A FAULT CODE TO CHECK ABS SYSTEM. THIS HAS HAPPENED 4 TIMES OVER A 2 YEAR PERIOD, ONE OF THOSE TIMES I WAS GOING 55 MPH AND WENT TO STOP AT A YELLOW LIGHT. MY BRAKES FAILED AND I ENDED UP RUNNING THE RED LIGHT ALMOST HITTING A CAR STARTING TO CROSS FROM THE OTHER DIRECTION. ONCE YOU SHUT OFF THE CAR AND TURN IT BACK ON THE BRAKES WORK AGAIN LIKE NOTHING WAS EVER WRONG. I TOOK THE CAR TO THE DEALERSHIP AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. EACH TIME IT HAS DONE THIS THE DEALERSHIP CAN'T FIND ANYTHING WRONG. I'VE SEEN OTHER PEOPLE HAVING THE SAME ISSUE THAT HAS CAUSED ACCIDENTS, I'M NOT SURE WHY THERE HASN'T BEEN ANYTHING DONE ABOUT IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255515September 14, 2019
STEERING
I WAS DRIVING AND MY POWER STEERING SERVICE LIGHT CAME ON AND BECAME VERY HARD TO STEER AND NOW MY TRACTION CONTROL LIGHT IS ON. IT TELLS ME TO HAVE SERVICED IMMEDIATELY BUT WHEN I CALL LINCOLN DEALERSHIP THEY TELL ME THEY CAN'T EVEN GET ME IN TIL OCTOBER 16TH. I AM NOW CONCERNED THAT I MAY END UP IN A CRASH. I CAN'T BELIEVE THIS IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254457September 10, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11254554September 10, 2019
UNKNOWN OR OTHER
FOR THE SECOND ONE TIME IN A MONTH MY LOCKING MECHANISM ON MY 2014 LINCOLN MKZ HYBRID. FORD IS RECALLING VEHICLES OF THE SAME YEAR FOR THE SAME PROBLEM AND THE DEALERSHIPS SAY MY VIN NUMBER ISN'T PART OF IT. 2 DOOR LATCH REPLACEMENTS IS 800.00. THIS IS RIDICULOUS WHEN OTHER VEHICLES THE SAME YET MAKE AND MODEL AS MINE ARE ACCEPTABLE FOR THE RECALL. I OPENED MY DOOR AND NOW THE LATCH WON'T STAY CLOSED. IT OPENED WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254190September 9, 2019
ENGINE
WHILE DRIVING DOWN THE INTERSTATE IN MY 2014 LINCOLN MKZ 2.0 ECOBOOST I ATTEMPTED TO MATCH THE SPEED OF THE FAST LANE AND MERGE. WHEN ACCELERATING THE ENGINE BEGAN TO SHUDDER ALMOST STALL WITH NO POWER. IT WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252840September 3, 2019
ENGINE
DRIVING HOME AT RUSH HOUR AND CAR SUDDENLY LOST ENGINE POWER, NO RESPONSE WHEN PUSHING ACCELERATOR, MULTIPLE DASH LIGHTS CAME IN. UNABLE TO TRAVEL MORE THEN 5-MPH.HAPPENED MULTIPLE TIMES IN THE FOLLOWING HOURS, TOWED TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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