Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11640579February 4, 2025
ENGINE, POWER TRAIN
I own a 2018 Lincoln MKZ. The vehicle Engine overheating warnings came up, and I took the car to the dealership. They informed that the Lincoln MKZ vehicle had a frequent problem with coolant leaking into the engine due to faulty power train assembly. The dealer has seen and repaired hundreds of vehicles with this problem. Lincoln company denies responsibility for this manufacturing defect. The vehicle is only 7 years 3 months and 30 days old with 67914 miles used by single owner. A reputed company like Lincoln should be held responsible for manufacturing and marketing vehicles where the power train and engine fails on a fairly new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640428February 3, 2025
ENGINE
I have a 2017 Lincoln MKZ; coolant is leaking into the engine block; have to replace the entire engine. Car has 82K miles on it. Bad thing is that my daughter's Ford Fusion (2017) had the same problem just two months. I had to replace the engine in her car. It is clear that Ford/Lincoln has this problem, Stories on the internet. Ford did issue a recall but just for the 1.5 Liter car; both of mine were 2.0 liter. These engines should be recalled - should not be happening. Daughters car just has 45K miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636989January 20, 2025
ELECTRICAL SYSTEM
Vehicles Navigation fails to keep accurate information - offsetting by 2-3 miles of actual location, and SYNC display fails to work properly after Reverse Camera is engaged, completely freezing for 5 - 15 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636641January 17, 2025
SERVICE BRAKES
On Jan. 10, 2025 all the brake fluid leaked out of my MKZ. Fortunately, this occurred a few miles from my home and was able to get the car into the drive. I was first alerted of the problem by the "low brake fluid" message on the dash panel and virtually no braking power. On 1/13/25 I had the car towed to a local Ford Dealer and was informed that the brake lines to both rear wheels were indeed severely rusted thru and had to be replaced. (Approx. 117K mi) (The front hoses were also replaced as per a recall notice on 9/26/23.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635258January 10, 2025
ENGINE
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at various speeds, the temperature gauge would indicate that the vehicle was hot(H). In addition, the vehicle would lose power upon depression of the accelerator pedal. The vehicle was taken to a dealer where they replaced the engine under warranty. After the engine was replaced, the contact experienced an engine oil leak which was also repaired under warranty. Almost a year later, the check engine light appeared on the instrument panel; this time, the vehicle was taken to another dealer(Planet Ford Dallas-3333 Inwood Rd, Dallas, TX 75235). The contact was later informed by the dealer that coolant had leaked into the engine which resulted in engine failure. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635313January 10, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634568January 7, 2025
POWER TRAIN, ENGINE
Initially when buying the vehicle in 2021, it had 30k miles. Car continued to give me a "cylinder 2 misfire code" after numerous trips to different garages and then the car beginning to start up rough and anti freeze missing i came across a "service bulletin" regarding it being a faulty ring in the engine. I took the vehicle to Ford and they replaced the engine. My car just hit 100k miles All of the sudden one day when trying to stop at a red light the car was shaking . There was no codes and only happened while in drive and at a red light or stop sigh:( complete stop) I took the card to Ford, who diagnosed it and open up my tranny and found out there was no fluid ,was burnt and had metal in it. There is still no code on my dash board and i need to pay 7k to replace a transmission. The fluid is housed internally , there was no leaks, and no codes was thrown on the dash. How was i to know transmission fluid was leaking and wher was it going?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634267January 6, 2025
SERVICE BRAKES, AIR BAGS
Dealership and Lincoln refusing to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631723December 20, 2024
ELECTRICAL SYSTEM
I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630926December 16, 2024
AIR BAGS, SERVICE BRAKES
Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630952December 16, 2024
STEERING
The contact owns a 2013 Lincoln MKZ. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630704December 14, 2024
STEERING
The steering wheel is loose and feels as if it wants to come apart from the steering column.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630323December 12, 2024
STEERING
There was a recall for a loose steering wheel bolt . The recall was repaired at the dealership but now the steering wheel is loose again. I feel like this issue is grounds for a second recall. Not sure what is going on . Please advise before something bad happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627144November 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The 2019 Lincoln MKZ electrical system is faulty in my vehicle. Despite having all doors locked with car on and running someone was still able to open my door from the outside and essentially was carjacked, robbed, and severely beaten by 6 men. I did file a police report so it’s all documented along with photographs of my injuries sustained.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11625492November 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Lincoln MKZ The contact stated while driving 35MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was in the number two cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to TECHNICAL SERVICE BULLETIN 19-2172 (Coolant In Cylinders, White Exhaust Smoke, And/or Illuminated MIL) however the VIN was not included in the service bulletin. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the service bulletin. The failure mileage was 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624473November 11, 2024
ENGINE
Catalytic converter, reduced engine power and toxic fumes. I had it inspected and would cost me $1200, I purchased the vehicle from dealership and was not made aware of the recalls and customer satisfaction program that would have covered the catalytic converter under campaign #20m01. When I became aware of the program it was too late by a couple of months, there was no prior symptoms prior to the failure, I became aware of the problem December 2023 due to warning light (check engine). This has became an inconvenience and a headache especially knowing the problem could have been avoided if I received the "letter" regarding customer satisfaction program but I never did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624562November 11, 2024
ENGINE
Eco Boost 2.0 Coolant Intrusion to Cylinders Needs new motor, very well known issue by Ford and they are not willing to pay for repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623428November 4, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623511November 4, 2024
ENGINE
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623234November 2, 2024
ENGINE
Engine failed due to coolant intrusion into cylinders. This is a known design flaw in this engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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