Lincoln MKZ Service Bulletins
484 manufacturer communications on file.
- June 13, 2018•Document ID: 10143113Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 18M02
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummaryCertain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Associated Products (17)Associated Documents - June 8, 2018•Document ID: 10143087Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47344
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the audio system will show up as Revel Ultima, Revel Ultimate, or Revel II Audio. To correct the condition, program the digital signal processing (DSP) module to the latest calibration using IDS version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest calibration. Use causal part 18B849 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) manual.
Associated Products (3)Associated Documents - April 25, 2018•Document ID: 10137145Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47265
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
Associated Products (17)Associated Documents - April 11, 2018•Document ID: 10137131Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47230
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (59)2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKZ2014 Ford Edge2014 Ford Explorer2014 Ford Flex2014 Ford Taurus2014 Lincoln MKS+ 39 moreAssociated Documents - April 11, 2018•Document ID: 10137130Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47229
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (8)Associated Documents - April 6, 2018•Document ID: 10137127Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47219
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
Associated Products (8)Associated Documents - April 4, 2018•Document ID: 10137126Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 47211
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (36)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge+ 16 moreAssociated Documents - March 30, 2018•Document ID: 10137115Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47204
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If the coolant pressure drops 27.57 kPa (4psi), remove the spark plugs and inspect for coolant in the cylinders. If coolant is found in any of the cylinders, replace the engine long block assembly. Follow normal prior approval process for your Dealership. However, follow the diagnostic repair procedure in this article to determine correct repair. For claiming, use causal part 6006 and applicable labor operations in Section 6 of the SLTS Manual.
Associated Products (20)2018 Ford Edge2018 Ford Escape2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape2015 Ford Fusion2015 Lincoln MKC2015 Lincoln MKZAssociated Documents - March 30, 2018•Document ID: 10137113Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47201
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape+ 214 moreAssociated Documents - March 29, 2018•Document ID: 10137108Service Bulletin/Repair InstructionsBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- SSM 47194
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5-Mar-2018, may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number JG9Z-2200-A. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual (WSM), Section 206-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
Associated Products (4)Associated Documents - March 21, 2018•Document ID: 10137102Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47171
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer+ 30 moreAssociated Documents - March 21, 2018•Document ID: 10137101Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 47170
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX+ 27 moreAssociated Documents - March 19, 2018•Document ID: 10137100Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47167
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (48)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC+ 28 moreAssociated Documents - March 15, 2018•Document ID: 10137096Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47160
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU Field Service Actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.06 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (9)Associated Documents - March 15, 2018•Document ID: 10137095Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47159
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016 MKC, MKX and MKZ vehicles built on or before 11/28/2015 and equipped with a TCU may exhibit an intermittent battery draw that can be isolated to the TCU, an inoperative MyLincoln Mobile app, a MyLincoln Mobile app deep sleep message, an inaccurate MyLincoln Mobile app oil life message, an incorrect MyLincoln Mobile app fuel level, a MyLincoln Mobile app false low tire warning and/or Diagnostic Trouble Codes U2100 and/or U2101 stored in the TCU. To correct the condition, program the TCU to the latest calibration using IDS version 108.06 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest calibration. For warranty claiming, use causal part 14G229 and applicable labor operations in the SLTS Manual, Section 10.
Associated Products (3)Associated Documents - March 5, 2018•Document ID: 10137084Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47129
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 2014 MY C-MAX Workshop Manual (WSM), Section 414-03A for normal diagnostics. For all vehicles, if WSM pinpoint testing for BECM DTC P0AE5 finds the DC/DC converter control module (14B227), cabin coolant heater (18K463) or A/C compressor (19703) has low high voltage circuit internal resistance, only replace the component found with low internal resistance. It is not necessary to replace the high voltage battery junction (10C666) along with the low resistance high voltage component. The WSM is currently under revision.
Associated Products (18)Associated Documents - February 21, 2018•Document ID: 10136611Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47100
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)2018 Ford Explorer2018 Ford F-1502018 Ford F-6502018 Ford F-7502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Explorer2017 Ford F-1502017 Ford F-4502017 Ford F-5502017 Ford F-650+ 25 moreAssociated Documents - February 19, 2018•Document ID: 10136603Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES; FUEL SYSTEM, GASOLINE:STORAGE
- Mfr Comm. #:
- SSM 47090
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer (HPFTPT) functionality. Check the HPFTPT after opening the fuel door by releasing the mechanical lever located in the trunk. Install supplemental refueling adaptor in the vehicle to open the capless fuel tank filler pipe. During key on engine off (KOEO) condition check if the fuel tank pressure transducer (FTPT) voltage is between 1.4 1.54 V at atmospheric pressure in the tank. If the voltage is within the range, FTPT is functioning as intended. Check the fuel vapor vent valve (FVVV), also called refueling valve, integrity by following Workshop Manual (WSM), Section 310-00.
Associated Products (6)Associated Documents - February 15, 2018•Document ID: 10136599Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- SSM 47083
- Date Added:
- May 14, 2018
- Manufacturer:
- LINCOLN
SummarySome 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a driver seat module (DSM) reset. Select Toolbox > Body > Service Functions > DSM Reset. Next, program the DSM using as-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Associated Products (2)Associated Documents - February 14, 2018•Document ID: 10136597Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47080
- Date Added:
- May 14, 2018
- Manufacturer:
- FORD
Summary2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 179 moreAssociated Documents