Lincoln MKZ Service Bulletins

484 manufacturer communications on file.

February 22, 2019•Document ID: 10156887
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (87)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer+ 67 more
Associated Documents
- Download MC-10156887-0001.pdf↗
February 22, 2019•Document ID: 10155575
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47824
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (130)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC+ 110 more
Associated Documents
- Download MC-10155575-0001.pdf↗
February 21, 2019•Document ID: 10156885
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47821
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10156885-0001.pdf↗
February 21, 2019•Document ID: 10155573
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47821
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (24)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang+ 4 more
Associated Documents
- Download MC-10155573-0001.pdf↗
February 19, 2019•Document ID: 10156883
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47814
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Associated Products (19)
2019 Ford Edge 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford Fusion 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Explorer 2016 Lincoln MKX
Associated Documents
- Download MC-10156883-0001.pdf↗
February 19, 2019•Document ID: 10155571
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
SSM 47814
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Associated Products (22)
2019 Ford Edge 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Nautilus 2019 Lincoln Navigator 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln MKX 2018 Lincoln MKZ 2018 Lincoln Navigator 2017 Ford Explorer 2017 Ford Fusion 2017 Lincoln MKX 2017 Lincoln MKZ+ 2 more
Associated Documents
- Download MC-10155571-0001.pdf↗
February 7, 2019•Document ID: 10156863
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE
Mfr Comm. #:
TSB 19-2026
Date Added:
April 8, 2019
Manufacturer:
FORD
Summary
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
Associated Products (185)
2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln Continental 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford Edge 2016 Ford Expedition+ 165 more
Associated Documents
- Download MC-10156863-0001.pdf↗
February 7, 2019•Document ID: 10155551
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
TSB 19-2026
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
Associated Products (197)
2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford F-650 2018 Ford F-750 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350+ 177 more
Associated Documents
- Download MC-10155551-0001.pdf↗
February 6, 2019•Document ID: 10156874
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE
Mfr Comm. #:
SSM 47790
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On Fusion/MKZ inspect connectors C146, C1651, C1812, C168C, C1717 and C134 for signs of water entry or corrosion. On C-Max, inspect connectors C134, C140, C144, C1651, C1717 and C1812 and service as necessary. NOTE: Connector C1717 is only equipped on PHEVs for both Fusion and C-Max.
Associated Products (20)
2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10156874-0001.pdf↗
February 6, 2019•Document ID: 10155562
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47790
Date Added:
April 1, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On Fusion/MKZ inspect connectors C146, C1651, C1812, C168C, C1717 and C134 for signs of water entry or corrosion. On C-Max, inspect connectors C134, C140, C144, C1651, C1717 and C1812 and service as necessary. NOTE: Connector C1717 is only equipped on PHEVs for both Fusion and C-Max.
Associated Products (20)
2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10155562-0001.pdf↗
February 5, 2019•Document ID: 10156860
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; POWER TRAIN
Mfr Comm. #:
TSB 19-2017
Date Added:
April 8, 2019
Manufacturer:
LINCOLN
Summary
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Associated Products (31)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Focus 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Focus 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Explorer+ 11 more
Associated Documents
- Download MC-10156860-0001.pdf↗
February 5, 2019•Document ID: 10155548
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN
Mfr Comm. #:
TSB 19-2017
Date Added:
April 1, 2019
Manufacturer:
LINCOLN
Summary
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Associated Products (37)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Focus 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape+ 17 more
Associated Documents
- Download MC-10155548-0001.pdf↗
January 28, 2019•Document ID: 10153979
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47775
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now? This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates
Associated Products (6)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKZ
Associated Documents
- Download MC-10153979-0001.pdf↗
January 24, 2019•Document ID: 10153975
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
SSM 47765
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle. If the fuel filler door is not fully closed after a refueling event or the fuel filler door is open from erroneously pressing the fuel door release button, a message displays during the third drive cycle to indicate the fuel filler door is not closed and the DTC sets. Before performing Workshop Manual (WSM) diagnosis, consult the customer about the potential for accidental fuel door actuation and explain the need to fully latch the fuel door after every refueling event. Malfunction Indicator Lamp will turn off after (3) drive cycles with fuel filler door closed.
Associated Products (15)
2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Fusion 2013 Ford C-Max
Associated Documents
- Download MC-10153975-0001.pdf↗
January 18, 2019•Document ID: 10153973
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47756
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2013-2014 Fusion and MKZ vehicles may not complete a PMI procedure when installing a FCIM. When this occurs, perform Module Reprogramming in IDS. If not prompted to enter as-built data, perform As-Built programming to finish configuring the FCIM. FCIM service stock is transitioning to the 2015 model year level FCIM, and the as-built data on the server has been updated for 2013-2014 model year vehicles to include an extra line of data to accomodate the change. However, some older FCIMs may still be received from service stock. If an older level FCIM is being installed, the PMI may fail and performing Module Reprogramming will correct the concern. Normal PMI procedure will complete on a 2015 FCIM.
Associated Products (4)
2019 Lincoln MKZ 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford Fusion
Associated Documents
- Download MC-10153973-0001.pdf↗
January 17, 2019•Document ID: 10153970
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 47750
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10153970-0001.pdf↗
January 17, 2019•Document ID: 10153969
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47749
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Associated Products (142)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge+ 122 more
Associated Documents
- Download MC-10153969-0001.pdf↗
January 11, 2019•Document ID: 10153926
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION
Mfr Comm. #:
SSM 47741
Date Added:
March 4, 2019
Manufacturer:
FORD
Summary
Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Some vehicles may experience inoperative infotainment applications such as Apple CarPlay. To eliminate these symptoms from occurring, it is recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.
Associated Products (7)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKZ 2019 Lincoln Nautilus
Associated Documents
- Download MC-10153926-0001.pdf↗
January 8, 2019•Document ID: 10153922
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 47737
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed or obstructed while the fuel door release latch is operating. If the fuel filler door is unable to be closed, a message displays during the third drive cycle and the DTC P04B5 will set. Before performing Workshop Manual (WSM) diagnosis, reset the system by pressing the fuel filler door release switch and wait 12 seconds for reset. The fuel door release latch should be heard when the motor is in motion. Review fuel filler door for locking tab operation. If the fuel filler door is operating properly, it should not be replaced. Advise the customer about the correct operation of the fuel filler door.
Associated Products (3)
2019 Lincoln MKZ 2018 Lincoln MKZ 2017 Lincoln MKZ
Associated Documents
- Download MC-10153922-0001.pdf↗
January 7, 2019•Document ID: 10153921
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 47735
Date Added:
March 4, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes prior to programing. Delete all previous session files for the vehicle and do not install the TCU fuse until a new IDS session has been started. Once the new session has been started and the fuse reinstalled, the TCU can be programmed. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (18)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10153921-0001.pdf↗

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