Lincoln MKX Complaints

1,418 consumer complaints on file.

#11051296November 29, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051078November 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICE FORD-LINCOLN AT (574) 267-8151 (436 W 250 N, WARSAW, IN 46582) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048453November 26, 2017
AIR BAGS
MY VEHICLE HAS BEEN RECALLED AS PART OF THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024. THE DEALERS HAVE NO PARTS TO REMEDY THIS DEFECT AND DON'T KNOW WHEN THEY WILL HAVE PARTS. THE DEADLINE FOR A FIX WAS DECEMBER 31, 2017. I AM CONCERNED THAT THE AIRBAG SUPPLIER HAS FILED BANKRUPTCY - I THINK THE AUTO MAKER SHOULD STILL BE RESPONSIBLE FOR FIXING THE DEFECT IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048355November 25, 2017
AIR BAGS
RECEIVED SAFETY RECALL NOTICE. TRIED TO GET APPOINTMENTS WITH EAST CAROLINA AUTO AND TRUCK CENTER, GREENVILLE, NC, FOR THE PAST YEAR OR SO. HAVE TRIED TO GET IT FIXED NUMEROUS TIMES, BUT RECEIVED THE SAME RESPONSE, "THEY DON'T HAVE THE PARTS YET."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048324November 24, 2017
FUEL/PROPULSION SYSTEM
UNABLE TO PUMP GAS NORMALLY. TANK SPITS FUEL BACK OUT OR SHUTS DOWN PUMP AND THE SMELL OF GAS COMING FROM THE CAR AFTER REFUELING AT TIMES WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047965November 22, 2017
ENGINE
AT NIGHT, WHILE AT SPEED (60 MPH) IN CENTER LANE OF A CROWDED HIGHWAY DURING EVENING COMMUTE, THE ENGINE STOPPED, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. FORTUNATELY WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND PROCEED HOME (ABOUT AN HOUR) WITHOUT FURTHER INCIDENT. NEXT DAY DID SOME LOW SPEED (5 MPH) TESTING IN A QUIET AREA TO INVESTIGATE POSSIBLE CAUSES. COULD NOT REPLICATE WITH ANY BUTTON ON REMOTE OR STEERING WHEEL. SYMPTOMS COULD BE REPLICATED BY PRESSING ENGINE START/STOP BUTTON WHILE IN MOTION. THIS BUTTON IS TOO HIGH TO HIT WITH DRIVER'S KNEE AND LOCATED WHERE ACCIDENTAL TOUCH BY DRIVER'S ARM/HAND IS HIGHLY UNLIKELY. BOTH DRIVER AND FRONT SEAT PASSENGER SAY THIS BUTTON WAS NOT ACTIVATED DURING THE INCIDENT. NO FURTHER RECURRENCE IN NORMAL DRIVING ON THE FOLLOWING DAY. NO SYSTEM MESSAGES ON VEHICLE INFORMATION DISPLAY. PLAN TO TAKE TO DEALER NEXT WEEK FOR FURTHER INVESTIGATION. MILEAGE 55100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047999November 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PASO ROBLES FORD (2401 OAKWOOD ST, PASO ROBLES, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047716November 21, 2017
AIR BAGS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TAKATA RECALL VIN [XXX] FORD SENT NOTICE OF RECALL LONG AGO AND SAID THEY WOULD NOTIFY ME FOR REPAIR. EVEN AS OF TODAY 21 NOV 2017; LOCAL FORD SAYS NO PARTS ARE RELEASED TO COMPLETE THE RECALL. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047944November 21, 2017
AIR BAGS
I RECEIVED A LETTER JULY 2016, IN REFERENCE FOR A SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384, AS OF TODAY 11/21/2017 I HAVE NOT BEEN NOTIFIED BY ANY LINCOLN FORD DEALER TO HAVE THE AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047438November 20, 2017
AIR BAGS
I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY IN JULY 2016 INFORMING ME OF THE SAFETY RECALL FOR MY VEHICLE REGARDING THE PASSENGER FRONTAL AIRBAG. I HAVE CALLED MY LOCAL LINCOLN SERVICE DEPARTMENT FOUR TIMES OVER THE PAST YEAR AND A HALF TO HAVE THE PROBLEM CORRECTED, AND EACH TIME I'VE BEEN TOLD THAT PARTS ARE NOT YET AVAILABLE. IF THERE IS A KNOWN HAZARD, SHOULDN'T THE PROBLEM BE REMEDIED QUICKLY? I'VE NOW WAITED 16 MONTHS AND THE PROBLEM IS STILL NOT CORRECTED. IT CONCERNS ME TO DRIVE A VEHICLE WITH A POTENTIAL SAFETY HAZARD, AND I'D LIKE TO GET IT FIXED AS SOON AS POSSIBLE BEFORE SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047452November 20, 2017
UNKNOWN OR OTHER
NAVIGATION NO LONGER WORKING- THEY ARE REQUIRING ME TO PURCHASE NEW SD MAPPING SYSTEM. THIS SHOULD BE ILLEGAL- HOW CAN THEY MAKE ME SPEND MORE MONEY ON A NEW MAPPING SYSTEM WHEN THE NAVIGATION IS WORKING? IT'S A WAY TO MAKE ME SPEND UNNECESSARY MONEY. I DO NOT MIND HAVING OUTDATED MAPS. ALSO THE BACKUP CAMERA IS NO LONGER WORKING, IT IS NOT THAT OLD OF A VEHICLE. I HAVE OLDER IPHONES WITH CAMERA'S WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047509November 20, 2017
ENGINE, POWER TRAIN
WHILE DRIVING ON A CITY STREET, VEHICLE DID NOT RESPOND TO THE ACCELATOR- NO POWER TO THE VEHICLE AND A "WRENCH" APPEARED ON THE DASH BOARD. POWER TRAIN PROBLEM. TAKE VEHICLE IMMEDIATELY TO YOUR LINCOLN DEALER. THE CAR STOPPED AND I WAS ABLE TO PULL OVER. IT SEEMED TO BE CHOKING THEN STOPPED. TOWED IT TO DEALER - THEY RAN DIAGNOSTIC TESTS AND FOUND "NOTHING WRONG WITH IT". TWO WEEKS LATER SAME THING HAPPENED. FORTUNATELY I WAS ON A CITY STREET AGAIN AND ABLE TO MOVE OVER. HAD THIS HAPPENED N THE FREEWAY I AM SURE THERE WOULD HAVE BEEN A MAJOR ACCIDENT. DEALER AGAIN COULD FIND NOTHING AGAIN. APPARENTLY THE DIAGNOSTIC TESTS ARE NOT EFFECTIVE. THEY RECOMMENDED REPLACING THE "THROTTLE". THAT "MIGHT" BE THE PROBLEM. I AM NOW VERY UNCOMFORTABLE DRIVING THIS VEHICLE AND STAY ALWAYS IN THE RIGHT LANE JUST IN CASE IT DECIDES TO DIE AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW. APPARENTLY LINCOLN EXPECTS AN OWNER TO KEEP REPLACING PARTS - EVEN THOUGH THEY MIGHT NOT BE DEFECTIVE - AND HOPE EVENTUALLY THE CORRECT PART IS REPLACED. I AM WONDERING ABOUT ALL THE ELECTRONIC "PROGRESS" WE HAVE SUPPOSEDLY MADE, WHY DEFECTIVE PARTS CANNOT BE ACCURATELY DETECTED. WAY TOO MUCH UNNECESSARY FUNCTIONS ON VEHICLES - CREATING TOO MANY CHANCES FOR ELECTRICAL ERRORS. WHERE DOES IT END? THE CAR HAS ONLY 37,000 MILES ON IT AND WAS VERY RELIABLE - UNTIL NOW- NOW IT IS OUT OF WARRANTY - EACH REPLACEMENT PART, I AM SURE, WILL BE COSTLY - THIS IS GOING TO BE A GUESSING GAME FROM NOW ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047373November 20, 2017
AIR BAGS
TAKATA RECALL: I HAVE CALLED THE DEALERSHIPS IN MY AREA AND THEY HAVE NO AIR BAGS BECAUSE THEY HAVE NOT BEEN SENT ANY. THIS POSES A THREAT TO ME, MY HUSBAND AND MY DAUGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047224November 18, 2017
AIR BAGS
TAKATA RECALL--DEALERSHIP STATES NO PARTS AVAILABLE TO PERFORM THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047000November 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LINCOLN DEALER IN CATHEDRAL CITY, CA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047106November 17, 2017
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT CONTINUES TO ILLUMINATE CAUSING THE ALARM TO GO OFF WHEN PARKED AND LOCKED. IT WILL TURN ON CONSISTENTLY EVEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046868November 16, 2017
UNKNOWN OR OTHER
EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046198November 15, 2017
AIR BAGS
TAKATA RECALL PASSENGER AIRBAG RECALL REMAINS OPEN. NO ETA ON PARTS AVAILABILITY FROM DEALER. RECEIVED NOTICE THE IN THE MAIL THAT TAKATA WAS FILING FOR BANKRUPTCY AND TO CONTACT DEALER IMMEDIATELY FOR REPAIR YET DEALER HAS NO PARTS. YOU SEE WHERE THIS IS GOING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045881November 14, 2017
AIR BAGS
RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE PER THE DEALERSHIP AND THE RECALL SITE. WAITING ON REPLACEMENT PARTS. DEALERSHIP SAID I WOULD RECIEVE SOMETHING IN THE MAIL ONCE THE PARTS ARE AVAILABLE. I CHECKED ON SEVERAL SERVICE VISITS, SAME RESPONSE. I CHECKED THE STATUS ON THE AIRBAG SITE TODAY AS WELL, SAME NOTICE SHOWING> RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045893November 14, 2017
UNKNOWN OR OTHER
EXHAUST FUMES ENTERING THE INTERIOR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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