Lincoln Mark Complaints

1,009 consumer complaints on file.

#736224November 13, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES DISCOLORED DUE TO HEAT GENERATED FROM LAMPS. DUE TO DISCOLORATION OF THE LENSES THE LIGHT OUTPUT IS LOWER THAN OPTIMAL MAKING IT DIFFICULT TO SEE AT NIGHT ON UNLIGHTED ROADWAYS. THE DEALERS ONLY SUGGESTION WAS TO REPLACE THE LENSES AT MY EXPENSE. I FEEL THIS PROBLEM IS A DEFECT IN MATERIAL USED TO MAKE THE LENSES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735674November 3, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEADLIGHTS PROVIDE VERY POOR ILLUMINATION CREATING A DANGEROUS SITUATION FOR NIGHT DRIVING. THE CAUSE APPEARS TO BE A "HAZY OR FROSTY" CORROSION ON THE REFLECTORS OF THE LOW BEAMS. THE HIGH BEAMS EXHIBIT NO SUCH CORROSION AND ARE QUITE SATISFACTORY. SOME OWNERS HAVE ADDED "FOG OR DRIVING LIGHTS" TO HELP ALLIEVIATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735135October 25, 2000
EXTERIOR LIGHTING:HEADLIGHTS
INADEQUATE HEADLIGHT OUTPUT, CAN'T SEE ON RAINY NIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873840October 25, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS PROVIDE INADEQUATE ILLUMINATION. DRIVER IS NOT ABLE TO SEE BEYOND APPROXIMATELY 30 FEET DOWN THE ROAD UNDER NORMAL DRIVING CONDTIONS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734234October 13, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
TANSMISSION REAR SEAL REPLACED, CONTINUED TO SLIP, THEN THE POWER STEERING PUMP WENT OUT AIR RIDE SYSTEM WAS REPLACED BOTH LEFT AND RIGHT 4 TIMES (2) FRONT (2) REAR.. ELECTRICAL SYSTEM MALFUNCTIONED ALARM WOULD GO OFF WHILE DRIVING LOCKS WHOULD LOCK ON YOU WHILE TRYING TO ENTER CAR IF YOU COULD BET THE LOCKS THE ALARM WOULD GO OFF .. ALTERNATOR WENT OUT AGTER I WAS TOLD THEY COULD NOT FIND ANY PROBLEM WITH THE ELECTRICAL SYSTEM. VIBRATION IN CAR WHILD DRIVING AND IDILING. OVER HEATED NEW RADIATOR AND THERMOSTAT, 2 TIMING BELTS, INTAKE GASKETS NUMEROUS OTHER PARTS TO GET RID OF VIBRATATION ENGINE HAS BEEN TORN DOWN 3 TIMES ITS NOW IN A ENGINE SHOP. ENGINE MAY NEED TO BE REPLACED. I HAVE BEEN WITHOUT MY CAR SINCE AUG.2, 2000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734195October 12, 2000
EXTERIOR LIGHTING:HEADLIGHTS
BOTH FRONT HEADLAMP ASSEMBLIES HAVE DETERIORATED TO THE POINT WHERE THE CAR WILL NOT PASS STATE INSPECTION, AND ALSO THE LIGHTS ARE SO DULL YOU CAN NOT SEE THE ROAD AT NIGHT. I HAVE BEEN USING MY HIGH BEAMS AT NIGHT FOR SEVERAL WEEKS AND THEY ARE SO DULL NO ONE KNOWS THAT THEY ARE THE HIGH BEAMS. THE DEALERSHIP REPLACED THE BULBS WITH NEW ONES AND PERFORMANCE DID NOT IMPROVE. THERE WAS NO INCREASE IN BRIGHTNESS IN THE HEADLAMPS. IT LOOKS LIKE THE OPACITY OF THE PLASTIC LENS HAS CLOUDED OR CHANGED AND WILL NOT LET LIGHT THROUGH. THE ENTIRE ASSEMBLY HAS TO BE REPLACED AT A COST OF $550. THE DEALER HAS TOLD ME THAT THESE HEADLAMPS HAVE FAILED IN OTHER LINCOLNS AND BEEN REPLACED AT THE DEALERSHIP. THIS IS ONLY A SMALL TOWN, I WONDER HOW MANY OF THESE HAVE FAILED ACROSS THE COUNTRY. I BELIEVE THIS IS A SAFETY DESIGN FLAW. THIS CAR HAS NEVER BEEN IN A COLLISION TO CAUSE THE DETERIORATION. LINCOLN HAS BEEN CONTACTED AND HAS NO DETAILS THAT THEY WOULD TELL ME ON THE FAILURE OF THE HEADLAMPS. I HAVE PREVIOUSLY REPORTED THIS TO YOU SEVERAL DAYS AGO AND HAD NOT RECEIVED ANY NOTICE THAT YOU HAD RECEIVED THE INFORMATION. THANK-YOU FOR LOOKING INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555780October 12, 2000
TIRES:TREAD/BELT
UNIROYAL TIRE P225 60 R16 EXPERIENCED TREAD SEPARATION CAUSING OTHER DAMAGE TO VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872865October 12, 2000
STEERING
WHILE DRIVING ABOUT 65 MPH VEHICLE LOST ALL STEERING CAPABILITY. STEERING WHEEL BEGAN LOST, AND WAS ABLE TO SPIN AROUND IN A COMPLETE CIRCLE. SOMEHOW, DRIVER WAS ABLE TO STOP VEHICLE SAEELY. VEHICLE WAS TOWED TO DEALERSHIP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872520October 8, 2000
STRUCTURE:BODY:DOOR, INTERIOR LIGHTING
VEHICLE EXPERIENCING ONGOING PROBLEM WITH ELECTRIC DOOR LOCK KEEPING CLICKING, AND COURTESY LIGHT WOULD INTERMITTENTLY COME ON WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND UNABLE TO RESOLVE THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733630October 6, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE NOT BRIGHT ENOUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733635October 6, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS FAILED TO ILLUMINATE ROADWAY SUFFICENTLY TO SAFELY OPERATE VEHICLE AFTER DARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733434October 4, 2000
EXTERIOR LIGHTING:HEADLIGHTS
FORD AND LINCOLN ARE INSISTING THAT WE PAY $675.,PLUS LABOR, TO REPLACE A HEADLIGHT THAT WENT OUT. THE 97 AND 98 MODELS OF THE CAR WERE RECALLED FOR THE SAME THING AND THEY WERE REPLACED AND NO COST THE THE COMSUMER. THIS IS EXACTLY THE SAME LIGHTING SYSTEM AND BULB, YET IF WE WERE TO PURCHASE IT OUTRIGHT IT WOULD COST $75. THE TECHNICIANS SAY THAT THE ELECTRICAL CONNECTIONS WILL NOT MATE. HEADLIGHTS ARE AN ESSENTIAL AND NECESSAY COMPONENT OF AN AUTO AND IF THE COST IS SO HIGH TO REPLACE IT, THAN IT SHOULD NOT GO OUT. FORD AND LINCOLN ARE PRICE SCALPING AND SHIFTING THE COST OF THE RECALL ON THE 97 AND 98 ON TO THE OWNERS OF THE 96'S. PLEASE CHECK THIS OUT FOR US, SOMETHING IS WRONG WITH THIS PICTURE. THANK YOU, ZAK AND MARSHA KACHATUROFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872161October 3, 2000
STRUCTURE:FRAME AND MEMBERS
WHENEVER STARTING VEHICLE UP, HEIGHT OF THE VEHICLE WOULD SOMETIMES GO UP OR DOWN. PROBLEM WAS SPORADIC. HEIGHT SENSOR HAS MALFUNCTIONED WHEN DRIVING OVER 55MPH. VEHICLE'S HEIGHT WOULD GO DOWN SUDDENLY. TAKEN TO DEALER & PROBLEM NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733138October 1, 2000
UNKNOWN OR OTHER
I CAN NOT GET THE HISTORY ON THIS CAR FOR THE TIME PERIOD 12/98 TO 5/2000, CAN YOU ADVISE ME?NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732640September 27, 2000
EXTERIOR LIGHTING:HEADLIGHTS
DEFECTIVE DESIGN/MANUFACTURER RESULTED IN FAILURE OF HEADLAMP ASSEMBLIES. COST TO REPAIR IS $800 PER SIDE. TOTAL COST APPROXIMATELY $1600 NO AFTERMARKET OR SUBSTITUTE AVAILABLE. REPLACEMENT WARRANTY IS ONE YEAR AFTER INSTALLATION. LINCOLN AND OSRAM SYLVANIA BOTH CONTACTED WITHOUT ACCEPTABLE RESOLUTION. SYLVANIA AND LINCOLN ACKNOWLEDGE PROBLEM AND ALSO REFUSE TO REPLACE WITH MORE RELIABLE SUBSEQUENTLY DESIGNED/MANUFACTURED REPLACEMENTS INSTALLED IN LATER PRODUCTION RUNS OF THE SAME VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732219September 22, 2000
EXTERIOR LIGHTING:HEADLIGHTS
MY LINCOLN MARK VIII'S HEADLIGHT COVERS ARE SO CRAZED/FOGGY THAT I HAVE TO OPERATE THE HEADLIGHTS ON HIGH AT ALL TIMES JUST TO DRIVE. I REPORTED THIS ISSUE TO LINCOLN AND WAS TOLD THERE WAS NO RECALL/PROBLEM AND THEY WOULD DO NOTHING TO CORRECT. THIS IS A SERIOUS PROBLEM THAT I HAVE OBSERVED ON AT LEAST 6 OTHER MK VIII VEHICLES. I HOPE YOU CAN HAVE MORE LUCK AS LINCOLN WANTS IN EXCESS OF $200 A UNIT FOR THE LENSES. I FEEL THAT THE WRONG TYPE OF LEXAN/PLASTIC WAS USED FOR THIS ASSEMBLY WITH INSUFFICIENT UV PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731930September 19, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ARE SO DIM ON LOW BEAM THAT YOU CAN HARDLY DRIVE AT NIGHT, AND COMPLETE NEW ONE DO NOT HELP. EVERY ONE THAT I HAVE TALKED TO HAS THE SAME PROBLEM WITH THESE CARS (93-95 MARK VIII)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870944September 19, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING 35MPH DRIVESHAFT BROKE IN HALF, CAUSING VEHICLE TO SHUT DOWN. HAD ALSO MISSED FUEL TANK. VEHICLE TOWED TO REPAIR SHOP. MECHANIC INDICATED THE DRIVESHAFT WAS REPAIRABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731771September 18, 2000
EXTERIOR LIGHTING:HEADLIGHTS
VERY-VERY POOR LIGHT OUTPUT FROM HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554647September 15, 2000
TIRES:TREAD/BELT
THE UNIROYAL TIGAR PAW RADIAL P225/60R16 TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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