Kia Telluride Complaints

2,086 consumer complaints on file.

#11496141December 5, 2022
TRAILER HITCHES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495804December 2, 2022
UNKNOWN OR OTHER
The windows are very loose, if they are down or cracked while driving 60mph+ they shake and rattle seeming like they are going to bust. I only have video proof. The dealership wasn’t able to test drive the vehicle at the speed the problem occurs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495664December 1, 2022
EXTERIOR LIGHTING
Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495397November 29, 2022
SUSPENSION
My Telluride mileage just passed 30K. The rear suspension seems like no shock-absorbing capability since the car is so bumpy. The front suspension looks fine though. I went to a service center, but they told me they couldn't find any symptoms. I was shocked when I heard about that because I could see an apparent difference even with pushing it with my hand! Strangely, there's no squicking noise. And they told me no oil leakage. But, it's bumpy. I'll try to visit the service center for the recall and ask them to check the suspension together with me. The rear suspension has the optional self-leveling shock that has a noise concern. I may need to replace them with a normal suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495159November 28, 2022
EXTERIOR LIGHTING
Dim Headlights. Vehicle is available for inspection.Headlights do not illuminate the road resulting in not being able to see while driving at night. High beam lights no longer function. Vehicle was inspected and it was determined headlights would need to be replaced at owners expense. There were no warning messages that high beams no longer worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495071November 27, 2022
UNKNOWN OR OTHER
Windshield has cracked and required replacement twice since I purchased the vehicle in Nov 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495057November 27, 2022
UNKNOWN OR OTHER
Three windshields in a row have cracked seemingly without cause. My windshields never chip, they have only cracked or shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494732November 23, 2022
EXTERIOR LIGHTING
At about 45,000 miles on the vehicle both bright lights no longer worked suddenly at the same time. I figured they had burn out so I purchased brand new bulbs for both sides at advanced auto parts. advanced auto parts installed the lightbulbs, and when I flipped the switch for brights again no bright lights. Apparently there’s an issue on the 2020 tellurides for some reason, the bright lights quit working. This is a serious safety issue, especially with it getting darker earlier and with deer running at this time of the year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494436November 21, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof exploded while driving. Nothing hit it, heard a loud noise while driving, thought it was a tire. Took car to KIA dealership in Chula Vista CA, they said someone from KIA headquarters is coming to inspected since they dont believe the fact that nothing hit it. Car has been there for 2 days with no answer. This claim remains to be resolved as of 11/21/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494501November 21, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on the highway on 11/20/22, at approximately 65-70 mph, when there was a loud bang above the driver’s head causing the driver to become startled and swerve. The wind noise became louder and there was also a noise like something was moving on top of the sunshade. Exited the highway and pulled into a parking lot. Got out and the front sunroof had exploded and shards of glass were on top of the closed sunshade. The glass that remained was blown outward as if something inside the vehicle caused it to explode. Luckily the sunshade was closed and contained the glass or it would have come into the vehicle cabin and potential caused an accident or injuries to the occupants, and one could have been my one year old daughter. There were no cars around, no debris in the road, and not near an overpass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493428November 14, 2022
EXTERIOR LIGHTING
The high beams stopped working which is very dangerous & sounds like several others have had same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493061November 10, 2022
SUSPENSION
My 2020 KIA Telluride has faulty suspension related to KIA's factory installed towing system. This makes the vehicle very noisy while everyday driving and unsafe when towing. Yes the problem has been confirmed by the dealer, KIA has put out a service bulletin, but hasn't extended the warranty to cover their known defect. This started a couple months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493092November 10, 2022
VISIBILITY/WIPER, STRUCTURE:BODY
Windshield cracked. Also oxidation on trim on both sides of windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492752November 8, 2022
VISIBILITY:GLASS, SIDE/REAR
Rear passenger window spontaneously imploded while driving on a freeway. I took photos immediately upon arrival at home. No one was harmed, but had it been one of the front seat windows or someone seated in the back seat, they would have been harmed. Has not been inspected. Have appointment at the Kia dealership. They have not seen it yet. They resisted repairing it until we told them of other reports of KIA windows and sunroofs shattering without cause. I now have some fear of driving it and it occurring again. No warning or indication of the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492141November 3, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof suddenly exploded an hour ago while driving on the interstate at 70mph. It was loud, startling both the driver and passenger. It could have caused an accident. Fortunately, the sun shield was closed which prevented glass from entering the passenger compartment. There were no cars in our path. I have not taken it to the dealer yet or called insurance. There was no warning prior to the glass exploding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491918November 2, 2022
EXTERIOR LIGHTING
Headlights are NOT bright enough for night driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491755November 1, 2022
VISIBILITY/WIPER
1st crack in windshield was a pebble, the 2nd was a bug that hit windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491645October 31, 2022
TIRES
245/50 R20 Tire exploded no rubber left on wheel I was on the freeway doing 70, and there wasn't a secure place to pull completely over. no I got 5 second warning my tire was at 26 all others at 30... then BAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491414October 29, 2022
ELECTRICAL SYSTEM
Blank instrument cluster same as NHTSA Campaign # 22V344000. This issue started happening about 2 weeks ago and has happened approximately 5 times so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491292October 28, 2022
EXTERIOR LIGHTING
High beams stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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