Kia Telluride Complaints

2,086 consumer complaints on file.

#11509355February 27, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated while driving at various speeds at night, the high-beam headlights failed to function as needed. The contact stated that he was uncertain if the high beam symbol was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the headlight assembly switch needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508877February 24, 2023
EXTERIOR LIGHTING
High beams no longer work on the car. No high beams creates an obvious safety risk while driving at night. The problem was confirmed by an independent service provider. The provider tried the bulb and that did not fix the problem. They said it was some kind of mechanical damper in the lighting unit that was likely the issue. I have an appointment Wednesday with Vision Kia East Rochester to get their diagnostics of the issue. There is no warning lights and as far as the dashboard of the car is concerned...the high beams are functioning as they should (though they certainly are not functioning at all).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508722February 23, 2023
EXTERIOR LIGHTING
When I bought the car I wasn’t aware that the bright light will not come on. This is a huge safety issue as I can’t use my brights in the dark. I have almost hit multiple deer as I couldn’t see them in the dark area I was in. Dealership is aware of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508505February 22, 2023
EXTERIOR LIGHTING
High Beam lights stopped working at the same time at about 65K miles. I live in a rural area and went to use them and found it odd the light on the dash would come on but lights did not change. Took car in and was told it would be about $1200 - $1500 per headlight to repair. There was no alternative to just changing the bulb the whole mechanism would have to be changed. There were no warnings they were going out, not one at a time just bam! The area I drive in has lots of large wild animals(deer, hog, coyotes) and curves in the road and this makes for a complete driving hazard for me and my family. I try not to drive very late at night when the animals are usually moving due to the fact that I cannot see well with no high beams. This issue is keeping me from doing my normal day to day activities if they happen to go into the night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508299February 21, 2023
EXTERIOR LIGHTING
This is an addendum to NHTSA tracking # 11508192. Please see attached Kia Dealer repair recommendation which is to Replace both Front headlamps with a cost quote of $1,682.54!!!! This vehicle is a 2020 with less than 65,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508393February 21, 2023
EXTERIOR LIGHTING
Complete loss of high beam headlight function without warning. The failure occurred on completely dark rural roads at night. It is a huge safety issues as it compromises navigation and increases the risk of hitting deer or other large animals. The car is dangerous to the occupants of the vehicle in these conditions. The high beam indicator dashboard light illuminates, but the high beams do not engage. This is a mechanical issue with the shutter or headlight assembly not lifting into the high beam position. The mechanic at a non Kia affiliated service and repair location observed that you can clearly see the head light assembly sticking and when it tries to transition from low beam to high beam. Kia dealerships are keenly aware of and clearly informed of this factory defect. They offer no solution other than to replace the entire headlight assembly with the same defective assembly with no assurances it will not occur again. The cost to replace both headlight assemblies is significant and creates a hardship for me as a fixed income retiree. As previously stated, there was no warning and the high beam indicator light illuminates as if the high beams are working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508192February 20, 2023
EXTERIOR LIGHTING
High beams just stopped working and won't turn back on. The bulbs were changed and a new relay was tried out, both did nothing. The dealer is looking into it further but I have read that this is a problem with similar year/make/model. We drive on desert roads every weekend where there is limited visibility and no street lights for very long distances. Our high beams are a critical safety element.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508166February 20, 2023
VISIBILITY:WINDSHIELD
The windshield has cracked in our vehicle. I cannot see any impact that would have caused a crack to form. It appears to be potential defect if the glass or type of glass used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508114February 19, 2023
UNKNOWN OR OTHER
Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507960February 18, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
High beams stopped working. When I called with issue the dealership stated that it was a safety issue. Took car to dealership and they stated that the actuator lighting system more than likely has a short. They recommended that it would be $1700 for them to replace the system and then retest to see if that was the issue. Upon further research it was found that other owners with the 2020 model were experiencing the same issue after 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508007February 18, 2023
EXTERIOR LIGHTING
SYSTEM FAILURE: High beam headlights don't illuminate. When switch is activated, the blue dash indicator light illuminates, but the high beams don't come on. Initially a flicker was noted in the low beams when the switch was activated. Problem was first noted some time in Oct 2022. RISK: During mountain driving I am unable to utilize the high beams to help illuminate unlit roadways at night. DEALER: Car was taken to the dealer and inspected 1/31/23. Initially I was told that both headlamp bulbs were defective. I authorized replacement at my expense. Replacement was made, but the problem was not corrected. I was not charged for the bulbs. Kia technical reps apparently approved the warranty replacement of both headlamp assemblies, but one was not in stock. Neither have been replaced yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507884February 17, 2023
SERVICE BRAKES
The contact owns a 2022 Kia Telluride. The contact stated while driving 3-5MPH and making a left turn, the brake pedal was depressed but bounced back immediately and failed to respond. The traction control, the Auto Hold feature, and the forward collision avoidance warning lights were illuminated. The message "Forward Collision Sensor" was displayed. The contact depressed the brake pedal for a second time but the failure persisted, causing the vehicle to hit the rear of another vehicle. The contact stated it was a fender-bender. The air bags did not deploy. The contact did not sustain any injuries. The contact was unsure whether the occupants of the other vehicle sustained injuries. There was no police report filed. The contact was able to drive to his nearby residence. The vehicle was towed to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and informed the contact that they would send an investigation team to investigate the failure. However, the investigation team investigated the failure remotely. The dealer later informed the contact that the rear wheel speed sensor needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11507578February 16, 2023
VISIBILITY/WIPER
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507526February 15, 2023
ELECTRICAL SYSTEM
I have an EX trim. Driver Instrument Display is off and won't turn back on. I have tried turning off the car for extended periods of time and turning it back on but no luck. Not having this display on is a safety hazard not just because I cant see critical information but it seems when the display turned off it also turned off the following: - No audio from the turn signals - No audio from the reverse sensors even when I'm about to hit what is behind me - Can't tell what what gear I'm in from the gear selector as the light won't come on This is not acceptable as I just bought this car about a week ago from making this post. Not even 150 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507171February 14, 2023
EXTERIOR LIGHTING
Both high beam headlights failed while driving at night. One keeps failing, but this was the first time both failed. Headlight failure alert does appear on the dash. Mechanic said that it is a wiring issue, as LED bulbs do not fail so frequently. Interior lights also stop working randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507015February 13, 2023
EXTERIOR LIGHTING
Loss of high beam function in both headlights at same time - fuses/relay switches are not burned out. Low beams will turn on, but the curtains for the high beams will not activate in both headlights. Lights on the dash show that high beams are on, but the curtains in the assembly will not activate. Had the issued looked at at a sister dealership (Hyundai) as the Kia dealerships couldn't schedule an appointment for several months. They could not diagnose an issue specifically, only recommended that both high beam assemblies had failed, and would need replacement (at an almost $2500 cost, happening just outside of warranty at 70k miles). I live and work in a very rural area with a lot of wildlife, and have nearly hit several animals (deer, elk) because there is not enough light to see them without the high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506819February 12, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Driver instrument display is black, no information is displayed. It just happened when starting the car, no display. These LCD displays are dangerous. Go back to analog. I have NO information about anything going on with the car or it's speed. It's dangerous to drive. Multiple engine start/stop cycles do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506789February 11, 2023
VISIBILITY/WIPER, EXTERIOR LIGHTING
Headlight Hi-beams stopped working and is very dangerous at night with a lot of wild animals where I live.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506584February 10, 2023
TRAILER HITCHES
The contact owned a 2020 Kia Telluride. The contact stated that after getting off the freeway, the vehicle behind him informed him that there was smoke coming from beneath the vehicle. The contact pulled over and turned off the vehicle, and it caught fire. The origin of the fire was unknown. The location of the fire was the front of the vehicle and the contact stated that the fire extinguished itself. A fire department report was not available. The vehicle was towed to a tow yard. The contact had received notification of NHTSA Campaign Number: 22V626000 (Trailer Hitches). The manufacturer was not yet made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11506700February 10, 2023
EXTERIOR LIGHTING
High beam lights suddenly stopped working on both front headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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