Kia Telluride Complaints

2,086 consumer complaints on file.

#11566105January 17, 2024
UNKNOWN OR OTHER
We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566075January 17, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566069January 17, 2024
UNKNOWN OR OTHER
The problem has occurred 3 times in the last 3 weeks while driving in "Snow Mode". The accelerator doesn't respond to me pushing on it which has left me in the middle of an intersection and needing to quick change to a different driving mode to get the car to move again. All 3 times it occurred after coming to a complete stop. It allowed me to go forward for about 2-3 seconds but then the accelerator stopped responding whether I was barely pushing on it or pushing harder. The wheels were not spinning, it was a matter of the accelerator not responding. Luckily there were not cars coming in all 3 instances otherwise we would have been hit. It takes time to realize the accelerator isn't working and then think to switch it to another driving mode before you can move again. In that time we could have been hit from the sides or the back. Very scary and not safe at all. I have not brought it into the dealership to get looked at yet. No lights or warnings were on the screen. No other driving mode has this problem occur, just the Snow Mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565704January 16, 2024
SERVICE BRAKES
The contact owns a 2020 Kia Telluride. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to immediately stop. The vehicle was taken to the local dealer who replaced the brake pads. After retrieving the vehicle, the failure reoccurred. During the failure, the ABS warning light illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565774January 16, 2024
UNKNOWN OR OTHER
The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565731January 16, 2024
VISIBILITY/WIPER
Our windshield spontaneously cracked despite striking nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565582January 15, 2024
VISIBILITY/WIPER
In preparation for winter driving operations that include clearing the windshield of snow and ice, "before entering the vehicle"; both windshield wiper arm assemblies are not able to be lifted away or disentangled from the windshield glass due to the specific design interference of the hood. ************* Without properly clearing the wiper arms, wiper blades and windshield of ice and snow, operating the vehicle is not safe. *************
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565580January 15, 2024
SEATS
The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565374January 13, 2024
SUSPENSION
Rear self leveling suspension has gotten stiff and creates a severely rough and uncomfortable ride, especially when in the middle or third row. It can be jolting. I had the TSB 113 repair completed and ride is moderately better, but still very stiff. TSB 113 eliminated the clunking in the rear end but the ride is so stiff it creates discomfort for the occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564861January 11, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a fairly brand new 2020 Kia Telluride with only about 50,000 miles on it and one day out of no where the car won't start and now I'm getting a check ESC message. Since it's fairly new I had it jump started and the car quickly turned on and ran fine for the rest of the day. The following day the car hesitated when turning on but it started. I was driving and when I got to a light and when the light turned green and went to take off the car wouldn't go. It turned off again and would start back up. I went into the KIA forum and noticed that a lot of Kia Telluride owners are experiencing this same issue but all seem to have different resolutions from needing a new battery, or a new starter or that the IBU system is blown. This is very frustrating because I don't necessarily know where I need to begin and I don't want to have waste my money with trying to figure out exactly what is going on with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564910January 11, 2024
EXTERIOR LIGHTING
My high beam headlights are not working. There is no change whether the high beams are on or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564474January 9, 2024
ENGINE
This vehicle only has 77,000 miles and it is burning oil like crazy. I have already had a Hyundai engine replaced on a Sonata and it was showing the same signs as this Telluride. When the Hyundai engine blew we were on the freeway and it just slowed down to a crawl as cars where flying past. Clearly if the same thing happens again it is yet another safety issue that could be avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564039January 7, 2024
UNKNOWN OR OTHER
The high beam on my headlights are not working. As I switch back and forth you can't see a brightness. There is no notification of false beam or anything. Have not used the high beam often. Just notice this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563811January 5, 2024
EXTERIOR LIGHTING
High beams quit working. I have replaced the relay, fuse, and bulbs. Low beams work but the high beam functionality is 100% lost. My trim utilizes the single bulb with electronic curtain to toggle between low and high beams. Seems to be a deeper issue within the headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563836January 5, 2024
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563168January 2, 2024
ENGINE
Motor was completely empty of oil 2000 miles before oil change was due. There were no warning lights. The engine continues to have oil consumption issues, requiring 2-4 quarts per week to be added. The Kia dealership in Hickory NC ran an oil consumption test and said there was nothing wrong with the vehicle and refused further investigation into the issue. They also failed to replace the housing for the oil filter properly, causing the oil to leak out. One can smell the oil burning from the exhaust when the car is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562921January 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Within the first 1000 miles my windshield chipped. Now at 8000 miles, there is another crack. Seems to be a common issue with this vehicle that the windshield is soft and not durable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562798December 31, 2023
EXTERIOR LIGHTING
Brights stopped working. They do not turn on, even though you pull the lever, and the dash light comes on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562814December 31, 2023
ENGINE
I purchased my new Kia Telluride on 10/28. On 11/10 I was driving on the highway when I heard a rattling noise from the engine and realized I was losing speed, with an unresponsive gas pedal. I was in a construction zone and managed to find a safe place to pull over - but it was an extremely dangerous situation. As I sat on the side of the highway, I realized the steering wheel had locked and all electricals had also gone down. There were only 300 miles on the car at the time. The diagnosis is that the “engine seized” but there is no known cause - likely a manufacturer’s defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562806December 31, 2023
ELECTRICAL SYSTEM
Screens remain black on start up. Unable to read USB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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