Kia Telluride Complaints

2,086 consumer complaints on file.

#11574073February 26, 2024
SUSPENSION, STEERING, SERVICE BRAKES
The 2020 KIA Telluride was purchased with the "tow package" which included "self-leveling" rear shocks. The self-leveling rear shocks failed early and has created a safety concern with braking/handling/steering in addition to comfort in ride. Concern with the shocks began around 60,000 miles (roughly Jan 2023), but there was no indication of shock failure or leakage. Our independent service center/mechanic told us the shocks looked fine and that typically shocks should never fail this early. We just assumed the ride was rough and even after replacing tires, the ride never improved. As it progressively worsened, the local certified KIA dealership has now inspected and verified that both rear shocks have failed (leaking and rusting) and that the ride is unbearable (the vehicle is over 77,000 miles now). I believe the vehicle is unsafe to drive in its current condition and though it is out of warranty for this repair, we are having the dealership replace both rear shocks. Over the course of the past 17,000 miles, braking, steering, and cornering have certainly been compromised due to this early shock failure, putting me and my family as well as other motorists at risk. There were not any warning lamps or other obvious signs of wear other than riding in the vehicle. The ride left most passengers feeling ill, with headaches from a very rough ride even on smoot concrete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574116February 26, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
My windshield just split across the driver side in my brand new 2024. I just made the first payment last week. My 2021 did the same thing and had 11 different places it cracked. It's as if anything touches them they split!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574010February 26, 2024
ELECTRICAL SYSTEM
The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning. Due to the failure, the contact could not view the gear position, speedometer, odometer, and several other safety-related features. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573955February 26, 2024
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the vehicle was in snow mode and then the contact noticed that the failure was occurring while in other selected traction modes. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573877February 25, 2024
EXTERIOR LIGHTING
Projector high beams not working. Tested the fuse and relay and both tested fine. Replaced headlights. No remedy other than replacing entire headlight assembly. This is a safety issue and should be recalled and repaired by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573853February 25, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, POWER TRAIN
On about 5 occasions, when I have set the drive mode to "Snow Mode", after a stop, the accelerator pedal has no effect. I can push down the accelerator pedal all the way to the floor and nothing happens. There is no indication that the engine is revving and the vehicle does not accelerate. This leave me stranded in the middle of the road at a stop until I change to a different mode other that snow mode. Then I can accelerate again. This has not been reproduced or confirmed by a dealer. The dealer asked that I video record it happening, which I have not done yet. There were no warning lights or messages when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573224February 21, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On February 16th at about 6 AM, I was in a collision. I was first hit in the front by a pickup truck impacting my frontside, from right to left. I expected my Kia Telluride to engage it's safety features such as, Automatic Emergency Braking, Forward Collision Warning, and at the very least the Airbags, which none of them deployed at anytime during this collision. I was then rear-ended by an 18-wheeler; smashing my entire back window. The 18-wheelers' trailer that it was holding then slide down on the passenger side of my 2021 Kia Telluride. With that my vehicle was then pushed into the guardrail from the impact and power of the trailer falling on the passenger side. My vehicle has been inspected by my insurance company, Geico Inc. as they declared my vehicle a total loss. There was no warnings, or any indicators that my vehicles safety issues were compromised and the date of my vehicles last service by the dealer, Demontrond Automotive Group was October 4, 2023. I have pictures of my vehicle, where it will reflect; The damage the vehicle endured, The airbags intact; and The back window shattered.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11572865February 20, 2024
EXTERIOR LIGHTING
The high beams do not work. Neither one. Bulb replacement did not fix either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573040February 20, 2024
POWER TRAIN
Passenger front CV axle boot leaking grease causing damage estimated $1000. Seems to be a huge issue for a lot of Kia owners (as parts seem to be on back order now). No rough terrain driving. So if this is an issue driving on Minnesota roads, bad parts by Kia. I lived on a farm where you drove on uneven terrain all the time… never had a vehicle (Ford, Buick) never had this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572893February 20, 2024
UNKNOWN OR OTHER
A rock hit the windshield for 1000 miles and completely shattered the front windshield. The rock was the size of a small pebble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572830February 19, 2024
EXTERIOR LIGHTING
The high beams of the vehicle are no longer operational. Changing the light bulb does not solve the problem. As per the dealer, the entire unit must be replaced. The failure occurred while driving in the night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572746February 19, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900.00. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572711February 19, 2024
UNKNOWN OR OTHER
When I’m in snow mode and driving in snow and come to a complete stop the vehicle doesn’t want to move but if I take it out of snow mode it goes with no problem. Sometimes when I turn in snow mode it will reduce my speed to 15 mph. Not safe at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572624February 18, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Snow Mode caused the vehicles accelerator and brakes to be unresponsive after stopping to turn. Kia could not duplicate the issue through service inspection and test drive. Since no alerts or sensors were tripped they ignore the safety concern. This major safety issue is is very very common problem among Telluride owners. A simple google search will reveal hundreds of complaints. Note: A child was in the vehicle and this occurrence happened along an interstate with poor visibility and snowy road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572509February 17, 2024
ENGINE
When in snow mode the Vehicle basically shuts all power down when going up an incline from a complete stop. You can’t accelerate at all the gas pedal just goes flat and feels like you’ve lost control of the vehicle completely. This is the third time this has happened. This time The vehicle behind me was inches away from slamming into the back of me. This is a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572489February 17, 2024
VISIBILITY/WIPER
There was no visible crack or i dictation there was damage or an issue with the windshield and all of the sudden there is a 2 foot long crack going from the middle to the driver side of the windshield causing it to have to be replaced vs. if there was a chip indication I could just have that repaired. I am the only driver and never heard anything that would cause the crack
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572463February 16, 2024
EXTERIOR LIGHTING
The hi-beam function in the headlights are inoperable. I recently purchased this vehicle and the service department at the dealership of purchase confirmed afterwards that the hi beam function does not work. I do not understand how this is not a safety recall on all 2020 Tellurides as there are many forums from individuals who have experienced the same issue. Simply replacing the faulty system kicks the bucket down the road. Unable to utilize the high beams in remote areas reduces safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572432February 16, 2024
VISIBILITY/WIPER
After owning this brand new car for less than 2 months, I've had 2 rocks hit my windshield and resulting in cracks. Those rocks were not big and I wouldn't have expected those to result in actual windshield cracks. After looking this up, it seems that this is a common issues with Kia Telluride and that the quality of the windshields is not great.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572060February 15, 2024
VEHICLE SPEED CONTROL
When vehicle is in Snow Mode and I begin accelerating after a complete stop or turning the vehicle from park to drive, the accelerator does not respond. Once I move the dial to any other mode the issue resolves. I can then go back to snow mode and the issue doesn’t occur again until I start accelerating after a complete stop. This has happened four times. This is dangerous. If I am merging into traffic or crossing a street and my vehicle won’t respond to me pressing the gas pedal it could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571979February 14, 2024
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Tried opening my sunroof and when I pushed the button I l heard a loud “pop” and or quit working. My sunroof is now stuck in the open position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride