Kia Telluride Complaints

1,204 consumer complaints on file.

#11404247March 22, 2021
VISIBILITY/WIPER
WE JUST TOOK OUR FIRST TRIP IN OUR KIA TELLURIDE - 1,700 TOTAL MILES. THE VEHICLE HAD 1,200 MILES BEFORE THE TRIP. BY THE TIME WE RETURNED HOME, THERE IS ONE MAJOR CHIP, ONE MINOR CHIP AND OVER 20 MICRO-CHIPS/POCK MARKS IN THE WINDSHIELD. THE WINDSHIELD ALREADY LOOKS WORSE THAN THE SEVEN-YEAR OLD, 115,000-MILE HONDA ODYSSEY'S WE CAME FROM (WHICH TRAVERSED THE EXACT SAME ROUTE AT LEAST 10 TIMES). YOU WOULD THINK THE FRONT OF THE TELLURIDE WOULD BE A MESS IF THE WINDSHIELD IS THAT BAD, BUT WE CAN FIND ONLY ONE SMALL NICK IN THE PAINT ON THE HOOD. THERE WAS ONE, AUDIBLE ROCK HIT ON THE TRIP - WE ASSUME THAT IS THE BIG CHIP. THE AFOREMENTIONED ODYSSEY TOOK SEVERAL SIMILAR OR BIGGER HITS THAN THAT WITH NO DAMAGE WHATSOEVER. AS FOR ALL THE POCK MARKS, IT SEEMS THOSE WERE CAUSED BY SIMPLY DRIVING DOWN THE INTERSTATE. THEY ARE NOT CONCENTRATED IN A PARTICULAR AREA OF THE WINDSHIELD - THEY ARE ALL OVER. WE LOVE EVERYTHING ELSE ABOUT THE VEHICLE BUT NOW HAVE TO LOOK THROUGH WHAT SEEMS LIKE A 10-YEAR OLD WINDSHIELD AFTER SIX WEEKS OF OWNERSHIP, AND ARE LEFT TO WONDER IF ANY OF THE MICRO-CHIPS WILL LEAD TO FURTHER DAMAGE. THE TELLURIDE WINDSHIELD IS CLEARLY NOT UP TO PAR. WE ARE NOT INTERESTED IN REPLACING IT WITH NEW KIA GLASS UNTIL THEY RECTIFY THE PROBLEM. THE ATTACHED PHOTO IS OF THE BIG CHIP. ABOVE THE BIG CHIP (ABOVE THE BLACK DOTS), YOU CAN SEE A FEW OF THE POCK MARKS/MICRO-CHIPS MENTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399967March 9, 2021
VISIBILITY/WIPER
MY KIA TELLURIDE WINDSHIELD CHIPPED TWO MONTHS AFTER PURCHASED AND THE CHIP SPREAD INTO A SIX INCH CRACK IMMEDIATELY. NEVER HAD A CHANCE TO REPAIR THE CHIP. I WAS ON A REGULAR NYC STREET WHEN THE CHIP AND CRACKED OCCURRED. I DROVE LESS THAN 1000 FEET AFTER NOTICING THE CHIL WHEN THE SMALL CHIP TURNED INTO A LARGE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398728March 2, 2021
POWER TRAIN
WHILE DRIVING THIS VEHICLE AT 65-70MPH A HIGH-SPEED LOW-TONE OSCILLATING VIBRATION CAN BE HEARD AND FELT AND CONTINUES THROUGH 75MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396323February 15, 2021
ENGINE
021 KIA TELLURIDE, FEBRUARY 13, 2021. TEMPERATURES ARE SINGLE DIGITS OR BELOW AND GOT WORSE AS THE WEEK WENT ON. STARTED THE ENGINE AND A LOUD SQUEAL OR WHISTLING NOISE CAME FROM THE TOP OF THE ENGINE. LAST ABOUT 30 SECONDS THEN SLOWLY STOPS. ENGINE ALSO STARTS TO SOUND LIKE IT HAS MORE POWER ONCE NOISE STOPS. BEEN GOING ON FOR THE LAST 8 DAYS. BELTS AND PULLEYS SEEM TO BE WORKING FINE AND CANNOT SEE ANY ISSUES. SOUND LIKE IT IS COMING FROM UNDER THE ENGINE COVER BUT DO NOT WANT TO REMOVE COVER CAUSE TOO COLD AND DO NOT WANT TO JEOPARDIZE WARRANTY STIPULATIONS. CONTACTED MIDWEST KIA IN WICHITA, KANSAS. SENT THEM A VIDEO AND THEY THINK IT IS A VACUUM LEAK OF SOME KIND. MIDWEST KIA SAID THEY CANNOT REPORT IT TO KIA UNTIL THEY CAN SEE THE CAR BUT WE ARE 2 HOURS AWAY AND CANNOT GET OFF WORK TO TAKE IT AND NEED OUR CAR FOR WORK. I OWN A MORTUARY AND HAVE FUNERALS AND MY WIFE IS A TEACHER AND CANNOT GET SUBSTITUTES DO TO COVID. I SAID BASED ON MY RESEARCH IT SOUNDS LIKE INTAKE MANIFOLD. ON THE KIA FORUMS, MANY PEOPLE EXPERIENCING THESE VERY COLD TEMPS ARE EXPERIENCING THE SAME NOISE AND ENCOURAGED ME TO REPORT THE ISSUE. I FEEL IT IS COLD RELATED AND HOPE KIA LOOKS INTO THIS PROBLEM. THIS ONLY HAPPENS WHEN THE CAR HAS BEEN SITTING FOR SEVERAL HOURS. IF WE USE IT OFF AND ON WITHOUT SITTING TOO LONG THE NOISE DOES NOT HAPPEN. CAR RUNS GREAT ONCE THE NOISE STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390583January 28, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE KIA TELLURIDE HAS A SERIOUS ISSUE WITH AIR FLOW BETWEEN SECOND AND THIRD ROWS AND ON LEFT AND RIGHT SIDE OUTPUT FLOWS. IT MAKES IT DIFFICULT TO KEEP AIR FLOW EVEN IN THE CAR AND WITH CHILDREN IN THE CAR IT REQUIRES FREQUENT STOPS ON THE SIDE OF THE ROAD TO ADDRESS THE TEMPERATURE ISSUES OR ME TRYING TO CHANGE IT WHILE DRIVING WITH KIDS WHO ARE TOO HOT OR COLD AND HOPING I DON'T CRASH. IT'S A DANGEROUS SITUATION AND VERY INCONVENIENT. SECOND ISSUE IS THAT I WAS DRIVING ON HIGHWAY NOT CLOSE TO ANY OTHER CARS AND I HEARD A FAINT NOISE AND IT LOOKED LIKE BIRD POOP BUT WHEN I LOOKED CLOSER I SAW A CRACK IN THE WINDSHIELD. I HAVE DRIVEN FOR 22 YEARS AND HAD MUCH HARDER THINGS HIT A WINDOW WITHOUT BREAKING IT - WHATEVER DID HIT THE WINDOW WHICH WAS IMPOSSIBLE TO HEAR SHOULD NOT HAVE BEEN ABLE TO CAUSE DAMAGE. THIS CAR HAS FAULTY WINDSHIELD AND FAULTY VENTILATION SYSTEM IN LAST TWO ROWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388701January 18, 2021
VISIBILITY/WIPER
WE WERE DRIVING AT ABOUT 45-50MPH ON A STRAIGHT, SMOOTH, ROAD WHEN WE HEARD A LOUD POP OR THUD AND THEN GLASS FELL IN ON THE DRIVER AND FRONT PASSENGER PLUS SOME ON THE SECOND ROW, WHERE MY 2 YEAR OLD DAUGHTER WAS SEATED. THE FRONT SUNROOF PANEL HAD EXPLODED OR SHATTERED SOMEHOW. WE WERE ON A SECTION OF ROAD WITH NOTHING OVERHEAD. OUR TELLURIDE ONLY HAD 190 MILES ON THE ODOMETER WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386171January 2, 2021
VISIBILITY/WIPER
HAVE NOT EVEN MADE MY FIRST PAYMENT ON MY NE 2021 TELLURIDE AND HAVE HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES THE DAMAGE WAS CAUSE BY ROAD DEBRIS HITTING THE WINDSHIELD, BUT THE CRACK QUICKLY SPREADS ACROSS THE WINDSHIELD. IT JUST SEEMS A LITTLE QUESTIONABLE WHETHER OR NOT THE WINDSHIELDS ARE DEFECTIVE SOMEHOW. THE TIME BETWEEN THE FIRST AND SECOND OCCURRENCE IS APPROXIMATELY 5 WEEKS (TWO WEEKS BETWEEN THE FIRST REPLACEMENT AND SECOND CRACK.) I RESEARCHED ONLINE AND FOUND FORUMS WHERE OTHER TELLURIDE OWNERS HAD SIMILAR EXPERIENCES. NOT SURE WHAT THE CAUSE IS, THIS IS MY FIRST TIME EVER HAVING A WINDSHIELD REPLACED MUCH LESS TWICE ALMOST IN THE SAME MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384060December 18, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWN A 2021 KIA TELLURIDE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED DUE TO A SNOW STORM HOWEVER, THE NEXT DAY THE CONTACT WENT TO CLEAN OFF THE VEHICLE AND NOTICED A CRACK IN THE FRONT WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO ROUTE 23 KIA (1 WINDBEAM RD, RIVERDALE, NJ 07457) AND WAS INFORMED THAT THERE WOULD BE A FEE ASSESSED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384014December 18, 2020
VISIBILITY/WIPER
WINDSHIELD WAS FOUND WITH A 4 FOOT CRACK. IN IT .NOTHING HIT THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383869December 17, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE STARTED VIBRATING WITHIN A MONTH OF THE PURCHASE AT SPEEDS BETWEEN 60-80. SEVERAL TRIPS TO KIA WITH KIA TECH LINE AND THEY DENY THE VEHICLE HAS AN ISSUE. THEY SAID THE VIBRATION MEASURED WITH A PICOSCOPE WAS WITHIN THE NORMAL RANGE. AFTER FIGHTING WITH KIA CONSUMERS, I TOOK IT TO A DRIVESHAFT SPECIALIST FOR AN INDEPENDENT DIAGNOSIS. THE FINDINGS FROM THE DRIVESHAFT SPECIALIST WERE QUITE ALARMING AND IT'S OBVIOUS KIA IS TRYING TO HIDE THE PROBLEM AND FORCING CUSTOMERS WITH THE SAME PROBLEM TO LIVE WITH IT. DRIVESHAFT SPECIALIST TOLD ME THIS PROBLEM WOULD GET WORSE AND AFFECT OTHER AREAS OF THE VEHICLE. I HAVE BEEN FOLLOWING A KIA FORUM AND THEY ARE LITERALLY HUNDREDS OF TELLURIDE AWD'S WITH THE SAME PROBLEM. YESTERDAY I TRADED MY VEHICLE OFF AT A $6K LOSS SO I DID NOT HAVE TO DEAL WITH THE HEADACHES AND KEEP FIGHTING KIA. THIS IS NOT RIGHT TO CONSUMERS AND HAS BEEN GOING ON SINCE THEIR 2020 AWD TELLURIDE. IT APPEARS TO BE A MANUFACTURING DESIGN FLAW. I FILED A COMPLAINT WITH THE TEXAS ATTORNEY GENERAL #CGS-266219 IN OCTOBER. I HAVE FILED NUMEROUS COMPLAINTS WITH KIA CONSUMER ASSISTANCE CASE #13767404. THEY OFFERED ME $2500 AND WANTED ME TO SIGN OFF ON THE COMPLAINT. I HAVE NOT SIGNED ANYTHING OR RECEIVED ANY MONIES. I JUST LOST $6,000 BECAUSE OF THESE PEOPLE SO $2500 IS NOT COVERING MY LOSS. I HAVE RECENTLY RECOVERED FROM SURGERY, CHEMO, AND RADIATION AND DO NOT HAVE THE STRENGTH TO FIGHT THIS GIANT. THEY NEED TO BE HELD ACCOUNTABLE. THERE IS A KIA FORUM ON VIBRATION WHERE THERE ARE LITERALLY SEVERAL HUNDRED PEOPLE WITH THIS PROBLEM. PLEASE HELP US HOLD THEM ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383704December 16, 2020
POWER TRAIN
THERE IS A KNOWN ISSUE WITH TELLURIDES AND HYUNDAI PALISADE VEHICLES RIGHT NOW WITH EXCESSIVE VIBRATION WHEN SPEEDS REACH 55MPH - 70MPH. KIA CONSUMER ASSISTANCE AND DEALERS ARE NOT BEING HELPFUL. THEY ROAD FORCED BALANCED MY WHEELS AND SENT ME HOME...I TOLD THEM IT'S NOT FIXED AND NOW THEY WANT ME TO TAKE IT BACK. THERE ARE MULTIPLE PEOPLE ON FORUM/MESSAGING BOARD WITH THE SAME PROBLEM. KIA REPLACES DRIVESHAFTS/AWD COUPLERS ON SOME WHICH RESOLVES THE ISSUES BUT IGNORES OTHERS. THEY NEED A TSB TO FIX THIS UNIVERSALLY. THIS PIECEMEAL APPROACH HAS GOTTEN THEM IN TROUBLE WITH NHSTA ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383133December 12, 2020
VISIBILITY/WIPER
WE PURCHASED OUR 2021 TELLURIDE NOVEMBER 14TH AND LESS THAN 24 HOURS LATER A CHIP APPEARED OR WAS MINOR BEYOND SOMETHING WE RECOGNIZED WHEN WE PURCHASED IT SINCE IT WAS DARK WHEN WE LEFT THE DEALERSHIP ON THE FRONT WINDSHIELD AND WITHIN SECONDS ESCALATED TO A FULL BLOWN CRACK GREATER THAN 6 INCHES WHEN WE WERE TURNING DOWN A ROAD WHERE THERE WERE NO OTHER VEHICLES OR OUTSIDE INFLUENCES AROUND. THEY SAID BECAUSE IT APPEARS AS THOUGH IMPACT DAMAGE CAUSED IT THAT THEY REFUSE TO REPLACE THE WINDSHIELD EVEN THOUGH KIA ALREADY HAS A WELL KNOWN ISSUE ON THE 2020 MODELS WHERE A CHIP QUICKLY BECOMES UNREPAIRABLE BECAUSE OF A DEFECT IN THE WINDOW. WE DIDN'T EVEN GET THE OPPORTUNITY TO GET THE CHIP FILLED BECAUSE IT HAPPENED WITHIN SECONDS. I'VE OWNED MANY OTHER VEHICLES THAT HAVE BEEN HIT BY ROCKS AND OTHER DEBRIS ON THE THE ROAD OF FROM SIMPLY BEING OUTSIDE AND HAVE NEVER SEEN A CRACK APPEAR SO QUICKLY AND ESCALATE BEYOND MINOR REPAIRS IN SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378651December 9, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2021 KIA TELLURIDE. THE CONTACT STATED THAT WHILE DRIVING IN STOP AND GO TRAFFIC, THE SUN ROOF SHATTERED WITHOUT WARNING. THE CONTACT NOTIFIED ALL STAR KIA EAST (27700 JUBAN RD BLDG. 2, DENHAM SPRINGS, LA 70726) OF THE FAILURE AND WAS INFORMED TO BRING IN THE VEHICLE FOR REPAIR THE NEXT DAY. THE NEXT DAY THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT THEN RECEIVED A CALL FROM THE DEALER AND WAS INFORMED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE BELIEF THAT THE VEHICLE WAS VANDALIZED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378208December 7, 2020
VISIBILITY/WIPER
PURCHASED VEHICLE AND AFTER 2 WEEKS NOTICED A MAJOR CRACK IN WINDSHIELD STARTING FROM EDGE TO ALMOST MIDDLE OF WINDSHIELD. NO EVIDENCE OF A CHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377354December 1, 2020
ENGINE
MY ENGINE LIGHT CAME ON ON THE FIRST COLD MORNING. WHEN THE ENGINE LIGHT CAME ON, IT STARTED SPITTING AND SPUTTERING AND IDLED FUNNY. I SHUT IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375843November 22, 2020
POWER TRAIN
THE STEERING WHEEL AND SEATS VIBRATE WHILE DRIVING BETWEEN 60-80MPH. THIS IS A KNOWN ISSUE ON TELLURIDES AND PALISADES THAT IS FIXED BY REPLACING WITH A PROPERLY BALANCED DRIVESHAFT. HOWEVER THE DEALER REFUSES TO PROCEED AND KIA CONSUMER AFFAIRS HAS BEEN DIFFICULT TO WORK WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375840November 22, 2020
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A CHIP. AFTER PARKING AND THEN RETURNING TO THE CAR 2 HOURS LATER THE CHIP HAD SPREAD INTO A VERY LARGE CRACK ACROSS THE ENTIRE WINDSHIELD. THE WINDSHIELD SHOULD NOT CRACK AFTER A CHIP LIKE THIS. THE ENTIRE WINDSHIELD MUST NOW BE REPLACED AT SIGNIFICANT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375446November 19, 2020
EXTERIOR LIGHTING
I RECENTLY DROVE MY NEW 2021 TELLURIDE SX TO MY CABIN IN GA. AND FOUND A MAJOR ISSUE WITH THE HEADLIGHTS WHILE DRIVING THROUGH THE BACKWOODS. THE VISIBILITY USING THE LED HEADLIGHTS AND HIGH BEAMS ARE TERRIBLE AND POSE A DANGER. IF YOU ARE DRIVING DOWNHILL AND THE ROAD GOES UP OR TURNS YOU HAVE ZERO VISIBILITY, IT ACTUALLY CREATES A LINE AS IN MY PICTURE. I BROUGHT IT INTO MY KIA DEALER AND THEY SAID CORPORATE IS AWARE OF IT BUT THERE IS NO FIX AS OF YET SO THEY ADJUSTED THEM AS BEST THEY COULD. THIS IS EXTREMELY DANGEROUS AND PEOPLE WILL DIE IF THEY DO NOT GET A A FIX FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372907November 3, 2020
STRUCTURE:BODY
WHILE DRIVING THE VEHICLE ON A RURAL HIGHWAY, TAKING MY CHILDREN TO SCHOOL, I HEARD A LOUD POP NOISE COMING FROM THE TOP OF THE CAR. AT THE TIME THIS HAPPENED, THE VEHICLE WAS ON A STRAIGHT SECTION OF THE HIGHWAY MOVING AT APPROXIMATELY 55 MPH. THE DRIVERS SIDE WINDOW WAS OPEN SLIGHTLY AND OFTEN VIBRATES AT CERTAIN LOCATIONS OF HOW FAR DOWN THE WINDOW IS OPENED. UPON RETURNING HOME FROM SCHOOL DROP OFF, I CHECKED THE EXTERIOR OF THE CAR AND GOT A CHAIR TO STAND ON TO SEE THE TOP OF THE CAR. THAT IS WHEN I SAW THE LARGE HOLE IN THE MIDDLE OF THE SECOND ROW SUNROOF. THE HOLE LOOKED SIMILAR TO A VOLCANO WITH THE JAGGED EDGES POINTING UPWARDS. THE SURROUNDING AREAS OF THE HOLE WERE ALSO AT AN UPWARD INCLINE. THIS TELLS ME THE SUNROOF EXPLODED UPWARDS FROM THE INTERIOR OF THE CAR, NOT FROM AN OUTSIDE INFLUENCE. ALSO, THE FACT THAT BOTH FRONT DRIVER AND PASSENGER WINDOWS VIBRATE WHEN THE WINDOWS ARE OPEN TELLS ME THERE IS AN AIR PRESSURE ISSUE WITHIN THE INTERIOR DESIGN OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372396October 30, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
LAST WEEK THE FRONT COLLISION WARNING AND LANE DEPARTURE WARNING ILLUMINATED ON THE DASH AND TODAY THE WINDSHIELD HAS A CRACK IN IT, NOTHING HAS HIT THE WINDSHIELD IT WAS PARKED IN THE DRIVEWAY. 2021 S MODEL 2800 MILES ON THE CLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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