Kia Soul Complaints
5,626 consumer complaints on file.
- #11222306June 24, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE ENGINE BLEW UP AND BLEW OUT PIECES OF THE ENGINE BLOCK. PRIOR TO THE FAILURE, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DICK HANNAH KIA AT 360-342-9104 (LOCATED AT 3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT WAITED FOR THE UNKNOWN RECALL NOTICE AND, ONCE IT WAS RECEIVED, TOWED THE VEHICLE TO THE SAME DEALER. THE TECHNICIAN STATED THAT THE ENGINE FAILURE WAS DUE TO "OIL OUT", WHICH WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A DECISION WAS NOT MADE ON HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *AS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222319June 24, 2019UNKNOWN OR OTHER
MY FRIENDS 2015 KIA SOUL CAUGHT FIRE WHILE DRIVING AT HIGHWAY SPEEDS. WE CAN SEE WHERE THERE WAS A RECALL FOR A FAULTY FUEL, I BELIEVE. STRANGELY THOUGH HER VIN WAS NOT INCLUDED IN THE RECALL. THE FIRE STARTED IN THE ENGINE COMPARTMENT AND SHE WAS ABLE TO PULL OFF ONTO THE SHOULDER AND GET OUT BEFORE THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. SOMEBODY SHOULD BE INVESTIGATING WHY ALL OF THESE VEHICLES ARE NOT BEING RECALLED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11221762June 21, 2019ENGINE
WHILE DRIVING 25 MPH ON CITY STREET, WITHOUT WARNING, CAR STALLED. TOWED TO LOCAL DEALER TO FIND OUT THE ENGINE HAD SEIZED. BOUGHT USED THROUGH A DEALER IN TOWN WITH 102K MILES ON IT, HAVE HAD THE CAR FOR ABOUT A MONTH. EXCELLENT OIL CHANGE HISTORY ON CARFAX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221793June 21, 2019ENGINE
TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS TOTALED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED 10 DAYS AFTER THE VEHICLE WAS PURCHASED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS INVALID. *BF
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11221396June 20, 2019UNKNOWN OR OTHER
I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAILED AND SENT ME HOME WITH MY CAR AND NO HORN. I COMPLAINED TO THE SERVICE MGR AND THEY GAVE A LOANER AND TOOK MY CAR BACK TO THEIR SERVICE AREA UNTIL THE PARTS COME IN. THEY ADVISED ME THAT THE PART WILL TAKE 4 WEEKS TO COME IN, THEY CAN'T TAKE THE PART FROM THE OTHER 2020 SOUL ON THE LOT AS THEY ALL HAVE THE SAME FAILED HORN SYSTEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220114June 20, 2019ENGINE
2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO CATALYTIC CONVERTER SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING THE RECALL COMPLETED THE VEHICLE BECAME VERY SLUGGISH AND DIFFICULT TO ACCELERATE. THE DEALER AND THE MANUFACTURER WERE MADE AWARE, BUT DID NOT OFFER ANY ASSISTANCE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221430June 20, 2019ENGINE
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR 72712, (479) 319-2697) WHERE IT WAS DETERMINED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221482June 20, 2019ENGINE
RECALL ON CAR 19V120. KIA STATES I NEED A NEW ENGINE. MY CAR IS EXPERIENCING THE EXACT SYMPTOMS OF THE RECALL (PISTON DAMAGE D/T SUBRATE PARTICLES, EXCESSIVE OIL BURNING (2.5QUARTS PER 900 MILES), INTERMITTENT MIL ILLUMINATING... KIA STATES I NEED A NEW ENGINE AND THEY WILL PAY FOR THE ENGINE, BUT NOT THE LABOR. GETTING RUN AROUND. KIA STATES THE ENGINE DAMAGE IS NOT BECAUSE OF THE RECALL, YET THEY REFUSE TO PROVIDE AN EXPLANATION OF WHAT IS CAUSING THE ENGINE DAMAGE. THEY ARE ALSO REFUSING TO PROVIDE ANY DIAGNOSTIC INFORMATION. THEIR REASON THAT MY ENGINE HAS DAMAGE IS BECAUSE IT'S HIGH MILEAGE. THIS IS A SINGLE OWNER, WELL MAINTAINED VEHICLE. THE FACT THAT THE CAR HAS THE EXACT DAMAGE AS INDICATED IN THE RECALL AND KIA REFUSES TO LIVE UP TO THEIR PROMISE 'AT NO COST TO YOU', NOT ONLY HAS ME QUESTIONING THEIR LOYALTY TO THE CUSTOMER, BUT ALSO CONTINUES TO PUT ME AND MY FAMILY IN A DANGEROUS SITUATION OF DRIVING A FAULTY CAR. YES, THIS HAS HIGH MILEAGE, YES, THIS IS OUT OF WARRANTY, HOWEVER, THIS IS A RECALL, NOT A WARRANTY ISSUE AND THE RECALL SHOULD BE HONORED 100%. I HAVE ADVISED KIA CORPORATE I AM CONTACTING YOU FOR ASSISTANCE, SINCE EACH REP TELLS ME A DIFFERENT STORY. I'M TOLD THE CASE IS BEING ESCALATED, AND HAVE YET TO HEAR ANYTHING. I'VE ASKED GOD SPEAK WITH HIGHER MANAGEMENT AND HAVE BEEN TOLD THAT INFORMATION IS NOT AVAILABLE TO GIVE OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221484June 20, 2019FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
JUNE 18, 2019-DRIVING ON HIGHWAY, STARTED TO PASS A SLOW MOVING VEHICLE, PRESSED ACCELERATOR AND IT WOULD NOT GO FASTER AT FIRST, THEN IT DID GO A LITTLE FASTER. I MOVED BACK INTO DRIVING LANE AND PROCEEDED BUT I SLOWED DOWN TO 55 MPH (POSTED SPEED LIMIT 70) . KEPT LOSING SPEED, PUT ON EMERGENCY FLASHERS, AS I WAS EXITING OFF HIGHWAY TO SAFE SPOT SMOKE STARTED BILLOWING FROM BEHIND VEHICLE. STOPPED CAR, AS GOOD WAS OPENED A SMALL FIRE TURNED LARGER. I GRABBED MY FIRE EXTINGUISHER FROM BACK STORAGE COMPARTMENT AND EXTINGUISHED FIRE. TOW TRUCK DRIVER ARRIVED, NEEDING TO MAKE SURE IT COULD BE TOWED WITHOUT A POSSIBLE REIGNITION OF FIRE, HE REMOVED THE COVER AND ASKED ME TO ATTEMPT TO PUT VEHICLE IN NEUTRAL TO BE ABLE TO PUSH IT BACK TO A POSITION TO BE ABLE TO GET IT ON TOW TRUCK. PUSH BUTTON START, TWO PUSH FOR ACCESSORY POSITION. TOW TRUCK DRIVER WITNESSED FUEL SQUIRTING FROM A FUEL LINE NEAR THE FUEL REGULATOR. TOW TRUCK DRIVER COULD ACTUALLY INSERT HIS PEN TOP INTO THE SIZE HOLE THAT IS THERE. VEHICLE TOWED TO CAR DEALERSHIP WHERE WE PURCHASE IT NEW. I AM STILL WAITING TO HEAR IF THE DEALERSHIP WAS ABLE TO GET IT IN THE SHOP THIS WEEK, IF NOT THEY SAID IT WOULD BE MONDAY JUNE 24, 2019. PICTURES ATTACHED. NO INVOICES YET EXCEPT THE TOW INVOICE WHICH I NEED TO SUBMIT TO MY INSURANCE COMPANY FOR REIMBURSEMENT. IN RESEARCHING ANY UNKNOWN RECALLS ON THIS VEHICLE, I FOUND THIS INFORMATION TODAY AND ATTACHED MY SCREENSHOT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11221491June 20, 2019VEHICLE SPEED CONTROL
GAS PEDAL STICKS. WHEN I GO TO ACCELERATE IT DOESN'T GO I HAVE TO PRESS DOWN HARDER ON THE PEDAL BUT PULLS OFF FASTER THEN IT'S SUPPOSE TO .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221538June 20, 2019ENGINE
2.0 ENGINE CONNECTING ROD WENT BAD. WHEN EXCELARAITED CAR BACKFIRED LOUD SCREECH SOUND FROM UNDER HOOD AND THEN KNOCKIN FROM ENGINE FROM CONNECTING ROD. WAS IN MOTION WHEN THIS HAPPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221603June 20, 2019ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY VEHICLE IS HAVING ISSUES STARTING. THE STARTER AND BATTERY HAVE ALL BEEN REPLACED ALREADY. I HAD THE BATTERY REPLACED AND SOON AS I DROVE AWAY IT STALLED AND I WAS STRANDED. I HAVE READ NUMERIOUS COMPLAINTS FROM OTHER VEHICLE OWNERS OF THE SAME VEHICLE. I NEED HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221170June 19, 2019ENGINE
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT'S DAUGHTER WAS DRIVING AT APPROXIMATELY 60MPH WHEN THE VEHICLE CAUGHT FIRE UNDERNEATH THE ENGINE. PRIOR TO THE VEHICLE CATCHING FIRE, THE EMISSIONS WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT AND THE VEHICLE TOWED TO A DEALERSHIP (LAKESIDE CHEVROLET 2005 S GOLIAD ST, ROCKWALL, TX 75087, 972-638-8377). A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED SEVERAL WEEKS PRIOR TO THIS EVENT AND WAS TOLD THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE APPROXIMATE MILEAGE ON THE VEHICLE WAS 100,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11221272June 19, 2019ENGINE
TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER IN THE MIDDLE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO BOB BELL KIA (7900 EASTERN AVE, BALTIMORE, MD 21224, (410) 766-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,500. *TR*JB THE VEHICLE OVERHEATED, STALLED IN THE STREET AND WOULD NOT RESTART. THE OIL LEAKED OUT OF THE VEHICLE. I HAD THE VEHICLE 7900 EASTERN AVE. BALTIMORE, MD 21224. I WAS CALLED ON 17-JUN-2019 AND I TOLD THAT I HAD TO PAY $139 BEFORE THEY WOULD LOOK AT IT. ON 18-JUNE-2019, I WAS TOLD THAT MY ENGINE HAD NO OIL IN IT. I WAS NO LONGER UNDER WARRANTY AND I HAD TO PAY $8, 373.47 FOR A NEW ENGINE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221274June 19, 2019ENGINE
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, STOPPED AT A RED LIGHT, ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT STOPPED AT A PARKING LOT, ENGAGED IN PARK, TURNED OFF THE VEHICLE, WALKED AWAY FROM IT . THE VEHICLE ENGULFED IN A FIRE, FLAMES STARTED TO EMERGE FROM THE UNDER THE HOOD. THE POLICE WAS PRESENT AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS CATEGORIZED BY THE INSURANCE COMPANY AS DESTROYED. THE VEHICLE WAS TOWED TO THE INSURANCE LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED RECEIVING A RECALL FOR NHTSA NUMBER: 19V120000 ( ENGINE AND ENGINE COOLING ) , BUT AN APPOINTMENT WAS NOT SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE DEALER LEHIGHTON KIA, 1502 BLAKESLEE BLVD, LEIGHTON, PA 18235, WAS AN HOUR AND A HALF AWAY FROM THE RESIDENCE. TE APPROXIMATE FAILURE MILEAGE WAS 65,000. BP *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11221349June 19, 2019ENGINE
ON JUNE 1ST, MY SO WAS DRIVING FROM OUR HOME TO ST.JOHNS, MI 5 MILES INTO THE TRIP THE OIL LIGHT BLINKED TWICE AND THEN THE CAR STARTED SLOWING DOWN TO 20MPH. HE PULLED OVER AND WE CALLED MY HUSBAND AND HE LOOKED AT IT AND SAID IT LOOKED LIKE IT HAD A BLOWN PISTON. WE HAD IT TOWED TO HIS SHOP UNTIL WE COULD HAVE IT TOWED TO KIA. OVER THAT WEEKEND I RESEARCHED THE RECALL AND EVEN THOUGH THE RECALL WAS NOT FOR OUR MOTOR ( WHICH OUR MOTOR IS A 2.0) IT DID THE SAME THING AS THE OTHER ONES. I ALSO READ THE OTHER COMPLAINTS AND THERE WAS THREE FROM OUR AREA AND WITH THE SAME MOTOR AS OURS. SO ON THE 3RD OF JUNE I CALLED KIA AND HAD IT TOWED. BY THE 5TH THEY SAID A NEW MOTOR WAS BEING SHIPPED AND IT WAS COVERED UNDER THE 100,000 MILE WARRANTY. KIA OF LANSING SET ME UP WITH A RENTAL CAR AND PLAYED FOR IT UNTIL JULY 6TH, 2019. WE RECEIVED A A CALL TODAY JUNE 20TH SAYING THAT KIA MOTORS WAS NOT PAYING FOR THE MOTOR CAUSE I'M THE SECOND OWNER OF THE VEHICLE. I TOLD THE SERVICE MANAGER THAT I HAVEN'T EVEN OWNED IT 7 MONTHS. HE SAID IT WOULD BE $6200 TO PUT A NEW MOTOR IN. I TOLD NOW WHY WOULD I SPEND $6200 ON A MOTOR WHEN I STILL OWE $12,000 ON IT AND ITS ONLY WORTH $6500. THE SERVICE MANAGER AND TECHNICIAN TOLD ME TO FILE THIS COMPLAINT CAUSE THEY KNOW THESE CARS ARE JUNK. THE SERVICE MANAGER ALSO SAID THAT THE MOTOR DOING WHAT IT DID WAS NOT OUR FAULT HE COULD SEE WE HAD KEPT UP ON THE MAINTENANCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221341June 19, 2019ENGINE
I WAS LEAVING WORK AND NOTICED A LOUD TICKING SOUND AND STOPPED ACCELERATING . I PULLED OVER ABOUT A BLOCK AWAY FROM WORK INTO A PARKING LOT AND CALLED FOR A RIDE. MY CAR WAS OUT OF WARRANTY SO I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE ENGINE WAS BLOWN. IT WAS FINE WITH NO SOUND WHILE DRIVING TO WORK 9 HOURS BEFORE. THE ENGINE WAS RUNNING SUPER HOT AND I NEVER GOT ANY INDICATION OF A PROBLEM OTHER THEN THAT LOUD TICKING WHEN I PULLED OVER. OF COURSE KIA WON'T DO ANYTHING BECAUSE MY ENGINE IS A 2.0 WHEN ONLY THE 1.6 WAS ON THE RECALL. BUT AFTER MY RESEARCH I'VE SEEN MANY PEOPLE WITH THE SAME THING HAPPENING TO THEM WITH THE 2.0 AS WELL! NOW I HAVE TO TAKE OUT A LOAN FOR 4000 DOLLARS TO HAVE MY ENGINE REPLACED WITH A USED ONE BECAUSE I'M STILL PAYING ON MY CAR!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221007June 18, 2019AIR BAGS
DAUGHTER WAS IN AN ACCIDENT ON A HIGHWAY DRIVING AT APPROXIMATELY 60 MPH IN HER 2016 KIA SOUL WHEN SHE REAR ENDED A SUBURBAN AFTER IT WAS CUT OFF BY ANOTHER VEHICLE. THE FRONT END DAMAGE WAS EXTENSIVE AND HER CAR WAS TOTALED AND SHOCKINGLY, THE AIR BAGS DID NOT DEPLOY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221063June 18, 2019UNKNOWN OR OTHER
THIS PROBLEM IS STRANGE. I PURCHASED A USED 2012 KIA SOUL THIS YEAR. I TOOK IT TO HAVE THE 60K MAINTENANCE DONE. THE SERVICE AGENT AT 2 DIFFERENT PLACES VERIFIED AND ENTERED OUR VIN. IT DOESN'T EXIST IN THEIR SYSTEM. AFTER SEARCHING FOR MONTHS FOR SOME TYPE OF HELP WE FOUND THAT THE CAR WAS SOLD IN GUAM. IT IS AN AMERICAN STANDARD VEHICLE. IT WAS VERIFIED BY BOTH SERVICE ASSOCIATES. NOW THIS VEHICLE MAY BE SUBJECT TO A RECALL THAT HAS KILLED PEOPLE. I CAN'T HAVE THE WORK DONE BECAUSE IT DOESN'T EXIST IN KIA'S SYSTEM. SO NOW WE DON'T KNOW WHAT TO DO. NO ONE AT KIA KNOWS WHAT TO DO. I HAVE BEEN GIVEN DIFFERENT NUMBERS IN MULTIPLE COUNTRIES TO CALL. I CAN'T CALL ANY OF THEM. IT'S NOT AVAILABLE ON MY CARRIER OR ANY OF THE OTHER CARRIERS I'VE TRIED. THE KIA SERVICE DEPARTMENT STAFF HAVE FAILED TO PROVIDE ANY MEANINGFUL HELP. WE ARE WORRIED THAT THE CAR WILL CATCH FIRE AT SOME RANDOM POINT. OUR ENGINE LIGHT HAS COME ON MULTIPLE TIMES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220646June 17, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE ACCELERATOR PEDAL WOULD NOT MOVE. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED AND HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED AND THE ENGINE BURNED OIL CONSTANTLY AT A HIGH RATE. THE VEHICLE WAS TOWED TO BROWNS KIA (9030 LIBERIA AVE, MANASSAS, VA 20110, (703) 331-8080) TO BE DIAGNOSED AND AN UNKNOWN FAILURE CODE APPEARED. THE MECHANIC STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 156,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0