Kia Sorento Complaints
10,397 consumer complaints on file.
- #10455929April 20, 2012AIR BAGS, FUEL SYSTEM, GASOLINE
I PURCHASED A NEW KIA SORENTO ON DECEMBER 14, 2011. AFTER DRIVING IT FOR COUPLE DAYS, I NOTICED MY AIRBAG LIGHT. IT HAD CONTINUED TO STAY ON SO I HAD NOTIFIED THE DEALER I HAD PURCHASED IT FROM. THEY TOLD ME THAT IT'S PROBABLY BECAUSE A PASSENGER WAS NOT SITTING THERE AND ONCE SOMEONE SITS THERE AND BUCKLES THEIR SEAT BELT, THE LIGHT WILL GO OFF. IT WAS NOT TRUE AT ALL BECAUSE I HAVE HAD PASSENGERS SITTING THERE AND THE LIGHT WAS STILL ON. SO AFTER FINDING SOME TIME, I TOOK MY CAR IN TO A DEALERSHIP NEAR MY HOUSE AND FOUND OUT THAT THE AIRBAG CUSHION WAS MISSING IN THE PASSENGER SEAT. THE WORKER WAS VERY WORRIED AND DID NOT WANT ME DRIVING THE CAR AROUND UNTIL THEY HAD INSTALLED THE AIRBAG CUSHION. I ALSO STARTED TO HAVE SOME PROBLEMS WITH MY FUEL SYSTEM. THE FIRST TIME IT EVER HAPPENED, THE TANK OVERFILLED AND STARTED LEAKING FROM THE BOTTOM OF MY CAR. I DID NOT KNOW THAT MY TANK WAS FULL BECAUSE THE GAS PUMP NEVER CLICKED OFF AND KEPT ON GOING. THEN THE NEXT FEW TIMES I WENT TO PUT GAS IN, THE PUMP KEPT STOPPING AS IF THE TANK WAS FULL. SEVERAL TIMES I HAD TO MANUALLY STOP THE PUMP, OR HOLD IT SO THE PUMP WOULD KEEP GOING. AFTER FINDING SOME TIME (AGAIN), I TOOK MY CAR IN. THE SERVICE DID NOT KNOW WHAT WAS WRONG WITH THE SYSTEM SO I HAD TO TAKE THEM TO A GAS STATION AND SHOW THEM WHAT WAS HAPPENING. AFTER SEEING THE PROBLEM, HE WAS ABLE TO FIGURE OUT WHAT WAS EXACTLY WRONG WITH IT AND WAS ABLE TO FIX IT. UNFORTUNATELY, THE PROBLEM IS BACK AND I HAVE TO HOLD THE PUMP WHEN I AM PUTTING IN GAS. I NEED TO TAKE MY CAR IN FOR THE THIRD TIME; NOT TO MENTION THE FIRST COUPLE OF TIMES I TOOK MY CAR IN, IT WAS NOT FIXED IN ONE DAY, AND I EVEN HAD TO RENT A CAR. I HAD NOTIFIED THE KIA CUSTOMER SERVICE ABOUT MY PROBLEMS, BUT THEY WERE NOT INFORMATIVE AND TOLD ME TO CONTACT THE SERVICE AT MY DEALERSHIP, AND NOT CONTACT THEM. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455759April 19, 2012UNKNOWN OR OTHER
MY SORENTO WILL HESITATE TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THEN SUDDENLY LURCH FORWARD WITH FULL ACCELERATION FOR A BRIEF TIME. THIS IS AN ERRATIC PROBLEM. DEALERS RESPONSE IS TO WAIT UNTIL IT BECOME CONSISTENT -- MY RESPONSE, I MAY BE DEAD BEFORE THAT TIME. CUSTOMER SERVICE RESPONSE IS DRIVER ERROR. MY RESPONSE IS THAT I HAVE DRIVEN FOR DECADES MANY DIFFERENT MODEL AND AGE VEHICLES AND HAVE LOGGED IN APPX 2 MILLION SAFE MILES. MY EXPERIENCE WITH THE KIA IS MY FIRST PROBLEM WITH SUCH AN ISSUE. KIA DENIES ANY PROBLEM WITH THE SUDDEN ACCELERATION ISSUE, HOWEVER A GOOGLE SEARCH TURNS UP NUMEROUS SIMILAR ISSUES. I HAVE NOTED THAT THIS PROBLEM HAS OCCURRED ONLY WHEN MAKING LEFT HAND TURNS SO FAR. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455640April 18, 2012AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HER VISION BECAME BLURRED AND SHE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN DRIVEN OFF INTO A DITCH AND THE CONTACT CRASHED INTO A CONCRETE BLOCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUFFERED MAJOR INJURIES TO HER BACK AND SUSTAINED A FRACTURED RIB. THE VEHICLE HAD MAJOR DAMAGES TO THE FRONT END. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000. ..UPDATED 05/23/12 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10454804April 11, 2012POWER TRAIN
I PURCHASED THIS KIA BRAND NEW IN 2008. HAD TO TAKE IT TO THE DEALERSHIP 3 TIMES WITHIN THE FIRST 6 MONTHS BECAUSE WHEN I REACHED BETWEEN 40 AND 50MPH THE VEHICLE JERKED. WAS TOLD EACH TIME THERE IS NOTHING WRONG. ON THE FINAL TIME THE SERVICE MANAGER RODE WITH ME AND TOLD ME IT WAS THE WAY I DROVE. I HAVE NOW HAD THIS VEHICLE FOR 3 AND HALF YEARS. IT HAS 67,000 MILES. I AM STILL HAVING THE JERKING ISSUE AND NOW THE ENTIRE REAR DIFFERENTIAL NEEDS TO BE REPLACED. I HAVE RESEARCHED DIFFERENT FORUMS ON DIFFERENT WEBSITES AND HAVE FOUND THAT THIS SEEMS TO BE AN ISSUE FOR A LOT OF KIA SORENTO OWNERS. THE DEALERSHIP WILL NOT HONOR MY WARRANTY BECAUSE I DID NOT HAVE THE SERVICE DONE AT AUTHORIZED KIA SERVICE ESTABLISHMENT SO I HAD TO OUT OF POCKET PAY $1100 TO HAVE MY 3 AND HALF YEAR OLD VEHICLE FIXED. I HAVE OWNED MANY NEW CARS AND HAVE NEVER HAD THIS MUCH OF AN ISSUE AS I HAVE HAD WITH A KIA WITH UNDER 100,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454845April 11, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 KIA SORENTO SX. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454546April 9, 2012SUSPENSION
TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM UNDER THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR AXLE HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE DEFECT WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 05/11/12 *BF THE CONSUMER STATED THE AXLE WAS REPAIRED. UPDATED 05/21/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454158April 4, 2012ENGINE AND ENGINE COOLING
SUMMARY: I WAS DRIVING ALONG THE INTERSTATE AT APROX. 65 MPH. I HEARD A TICKING NOISE AND LOOKED AT THE DASH. NO WARNING LIGHTS MY FRIEND ASKED IF THE CAR FELT LIKE IT WAS LOSING SPEED AND IT WAS I IMMEDIATLY PULLED OVER. MOVING TO THE EMERGENCY LANE THE ENGINE STALLED. NONE OF THE GUAGES INDICATED ANYTHING WRONG , AND EVEN AFTER THE ENGINE FAILED THE ENGINE CHECK LIGHT DOES NOT LIGHT UP, NONE OF THE SAFETY INDICATORS LIGHT UP. THE VEHICLE HAS 75,000 MILES ONLY 13,000 OF WHICH I AM RESPONSIBLE FOR. I AM NOT COVERED UNDER THE WARRANTY BECAUSE I AM NOT THE ORIGINAL OWNER WHICH IS RIDICUALOUS IN ITSELF BECAUSE THE WARRANTY SHOULD COVER MILEAGE AS IT STATES NOT OWNERS. HOWEVER, THIS PROBLEM OCCURRED BECAUSE OF THE FLUID LEAKING OUT OF THE WATER RESERVOIR/OR POSSIBLY A FAILED WATER PUMP THAT KIA KNOWS WILL FAIL. IF KIA WAS AWARE OF THIS PROBLEM AND DID NOT ISSUE A RECALL, KNOWING THAT THIS COULD CAUSE SERIOUS ENGINE PROBLEMS OR DEATH, WHY ARE THEY NOT RESPONSIBLE FOR THIS MOTOR? THE REPAIRS ARE GOING TO COST MORE THAN 5000 DOLLARS THIS SHOULD NOT BE TOLERATED. IF YOU SPEND ANY MONEY ON A VEHICLE, CHANGE THE OIL EVERY 3 TO 5 THOUSAND MILES FOLLOW ALL SAFETY RECALLS, YOU SHOULD EXPECT MORE THAN 75,000 MILES OUT OF IT. KIA SHOULD BE HELD ACCOUNTABLE! I HAVE CONTACTED A LAWYER IN THIS MATTER I BELIEVE THAT KIA KNOWS ITS VEHICLES ARE FAULTY AND ARE WAITING FOR THE COST OF LAWSUITS AGAINST THEM TO INCREASE TO BE MORE THAN THE COST OF A RECALL FOR THIS PROBLEM, BEFORE THEY DO ANYTHING TO RECTIFY THE ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453918April 3, 2012ENGINE AND ENGINE COOLING, POWER TRAIN, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, SUSPENSION
SUMMARY: UPDATE TO BELOW PROBLEM I BOUGHT MY SORENTO IN 2004, NEW. I REPLACED THE COOLANT RESERVOIR AT 61000 MILES DUE TO OVERHEATING, REPLACED THE LOW BEAM HEADLIGHT BULBS ON 4 OCCASIONS, TAIL LIGHTS ON 2 OCCASIONS. MY VEHICLE, 5 SPEED MANUAL TRANSMISSION, STARTED TO HAVE A ROARING NOISE APPROX. 6 MONTHS AGO AND THE U-JOINTS WERE REPLACED. IT STILL ROARS. IT QUIT RUNNING ON 2-16-12 WHILE I WAS DRIVING, BUT RESTARTED. IT FINALLY QUIT AGAIN AND WOULD NOT RESTART ON 2-17-12. CHECK ENGINE LIGHT INDICATE A FUEL PRESSURE SENSOR PROBLEM, BUT MECHANIC SAYS THIS SHOULD NOT CAUSE THE PROBLEM I PRESENTLY HAVE. IT HAS BEEN IN THE SHOP SINCE 2-18-12. THE MECHANIC SAID IT STARTED FOR HIM. I INSISTED HE LET IT RUN FOR A WHILE AND SEE WHAT HAPPENS. SURE ENOUGH, IT QUIT. KIA MECHANIC TOLD ME IT MAY BE A CRANK OR CAM SENSOR ISSUE. OTHER PROBLEMS--FRONT DOME LIGHT OFF AND ON AT WILL, REAR ONE WORKS, CLOCK ON AND OFF AT WILL, VEHICLE HUMS LOUDLY WHEN DRIVING FOR A WHILE. IT HAS BEEN A RELIABLE VEHICLE FOR THE MOST PART, BUT WHEN THERE IS AN ISSUE, IT IS HARD TO DETECT. ABOVE WORK WAS COMPLETED AT A COST OF 1126,00. BUT NOW CRANKSHAFT BOLT BROKE WHILE DRIVING COSTING DAMAGE TO ENGINE HEADS. VEHICLE WENT BACK INTO SHOP AND IS STILL WAITING REPAIRS. KIA OWES IT CUSTOMERS BETTER SERVICE AND MUST PAY REPAIR COST AND TAKE RESPONSIBILITY FOR THE FAULTY CRANKSHAFT BOLTS THEY PROVIDE TO THE MECHANICS . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453957April 3, 2012VISIBILITY
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SUNROOF GLASS EXPLODED UNEXPECTEDLY. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 12,100. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453822April 2, 2012STEERING
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453635March 31, 2012ELECTRICAL SYSTEM
ALL OF A SUDDEN THE KIA IGNITION WONT ENGAGE THE STARTER ,THE HEADLIGHTS WONT WORK AND THE SPEED ODOMETER MOVING AND THE AC APPEARS NOT TO WORK. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453560March 30, 2012POWER TRAIN
I SEE THAT YOU HAVE 15 RECALLS FOR THIS SUV, I HAVE ONLY HAD KIA SERVICE THIS TRUCK, UNTIL 09/09/2011 CAN YOU TELL ME WHY, NO NOTICE OR REPAIRS HAVE BEEN FIXED, NOT ONE NOTICE IN THE MAIL JOE MEYERS KIA. HOUSTON TEXAS. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453617March 30, 2012ENGINE AND ENGINE COOLING
WHILE TURNING ONTO BUSY STREET, ENGINE STALLED IN MIDDLE OF STREET. BRAKE AND GAS PEDALS WERE DEPRESSED AT SAME TIME. MUST HAVE FOOT COMPLETELY OFF BRAKE WHEN ACCELERATING FROM STOP OR VEHICLE WILL STALL AND NOT ADVANCE FORWARD. HAPPENS ALMOST EVERY TIME BOTH ARE PRESSED AT SAME TIME. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453345March 28, 2012ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452862March 24, 2012POWER TRAIN, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY 2011 KIA SORENTO DOWNSHIFTS WHILE AT A HIGH RATE OF SPEED. IT ALSO GETS STUCK AND WHILE THE RPMS ARE RACING, IT WILL NOT SHIFT UP. THE BLUETOOTH DOES NOT WORK PROPERLY AND AM ONLY ABLE TO MAKE A CALL 30% OF THE TIME. BACKUP CAMERAS AND SENSORS ARE INTERMITTENT. WINDOW WILL NOT WORK. BACK DRIVERS SIDE DOOR FELL OFF HINGES WHILE I WAS DRIVING WITH MY CHILD IN THE BACKSEAT. MY PASSENGER SIDE SEAT OVERHEATED AND WOULD NOT TURN OFF. CAUSING MY CAR TO FILL WITH SMOKE ON THE EXPRESSWAY. MANY ISSUES WITH THIS LEMON! SHIFTER WILL NOT GO FROM DRIVE INTO PARK LEAVING ME STRANDED IN MY CAR. VEHICLE HAS NO POWER....POOR ENGINE. PAINT AND CHROME OF HANDLES ARE COMING OFF. PULLS TO THE LEFT AND ESC LIGHT COMES ON ALL THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452835March 23, 2012FUEL SYSTEM, GASOLINE
WHEN PUTTING GAS IN THE TANK, THE GAS BLEW BACK OUT WITH A FORCE LIKE SHAKING A SODA CAN AND OPENING IT. TODAY WAS THE 3RD AND WORST TIME. IT STARTED ABOUT 2 WEEKS AGO WITH THE FUEL JUST SPILLING OUT, BUT TONIGHT IT BLEW BACK OUT AT ME WITH SUCH A FORCE AS TO SPRAY GAS ALL OVER THE FRONT OF ME UP TO MY NECK. MY SHIRT WAS SOAKED, THE GAS WAS ALL OVER MY PANTS AND SHOES. BY THE TIME I WAS ABLE TO DRIVE HOME AND SHOWER, BURNS FROM THE GAS ON MY SKIN STARTED APPEARING ON MY CHEST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452391March 20, 2012AIR BAGS
4 MONTHS AFTER PURCHASING THIS VEHICLE USED OFF DEALERSHIP LOT, I WAS HAVING 4 NEW TIRES INSTALLED FOR WINTER. WHEN I CLIMBED BACK INTO THE CAR AND TURNED OVER THE IGNITION, THE AIR BAG LIGHT HAS BEEN CONSTANTLY LIT EVER SINCE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452414March 20, 2012SUSPENSION
VEHICLE IS ONLY 8 YEARS OLD. I CONSTANTLY HAVE THIS PROBLEM. THE FIRST TIME I HAD THIS PROBLEM I SLID WHILE TRYING TO HOLD BRAKES, THERE WAS ALSO A LOT OF WEIRD SOUNDS AND THE REAR END DID NOT FEEL STURDY. I TOOK IT TO MY MECHANIC AND HE FOUND METAL BRACKET WELDED TO THE REAR AXLE THAT HOLDS THE UPPER CONTROL ARMS HAD COMPLETELY FAILED! THE NORMAL TORQUE FROM THE REAR AXLE WAS BROKEN BOTH BRACKETS HOLDING THE UPPER CONTROL ARM TO THE CARS FRAME. ALL THAT IS HOLDING THE REAR AXLE IN PLACE IS THE LOWER CONTROL ARMS AND THE SWAY BARS. THERE ARE NO WEEP HOLES TO ALLOW WATER TO DRAIN OUT OF THE BRACKET WELDMENT, CAUSING WATER TO FILL THE CUP-LIKE CONDITION CREATED. THIS CONDITION HAS (AN WILL) CAUSE PREMATURE FAILURE OF ALL KIA SORENTO REAR AXLE/UPPER CONTROL ARM CONNECTIONS. WHILE DRIVING THE REAR AXLE COULD BECOME DETACHED FROM THE VEHICLE DUE TO EXCESSIVE STRESS PLACED ON THE REMAINING PARTS. REGULAR DRIVING COULD CAUSE A CATASTROPHIC FAILURE, AND RENDER THE VEHICLE UNCONTROLLABLE, WITH THE LIKELIHOOD OF MASSIVE INJURY AND POSSIBLY DEATH AS A RESULT!!! HE ALSO SAID THAT IT CANNOT BE REPAIRED. THIS IS A HUGE PROBLEM FOR ME BECAUSE I STILL HAVE A CAR NOTE TO PAY. THIS IS AN EXTREMELY DANGEROUS CONDITION!!! THESE CARS NEED TO BE RECALLED NOW BEFORE SOMEONE IS KILLED!!! *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452424March 20, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE RELATED TO THE ELECTRONIC SYSTEM. THE DEALER STATED THAT THE KEY MIGHT HAVE DISCONNECTED FROM THE VEHICLE AND CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF HAVING THE KEY SYNCHRONIZED WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452450March 20, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 KIA SORENTO V6. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE ALMOST IMMEDIATELY AFTER THE FAILURE. IN ADDITION, HE MENTIONED THAT THE FAILURE RECURRED APPROXIMATELY 20 TIMES SINCE HE HAD PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT WHAT THE VEHICLE WAS EXHIBITING WAS NORMAL WHEN THE ACCELERATOR AND BRAKE PEDAL WERE DEPRESSED SIMULTANEOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO VERIFIED THE DEALERS ADVISEMENT AND DID NOT PROVIDE ANY ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,200 AND THE CURRENT MILEAGE WAS 6,000. UPDATED 04/26/12*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0