Kia Sorento Complaints
10,397 consumer complaints on file.
- #10504675March 27, 2013ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, FUEL WOULD SPEW FROM THE FILLER NECK WHEN REFUELING AND THE INTERIOR LIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO WAS UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 180,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504762March 27, 2013SERVICE BRAKES, WHEELS
WHILE DRIVING DOWN ROAD, CAR WAS BEARLY PULLING. NOTICED SMOKE ON FRONT PASSENGER SIDE OF CAR. STOPPED AND CHECKED UNDER HOOD AND SAW NOTHING. WALKED AROUND CAR AND FLAMES WERE COMING OUT OF WHEEL AREA. HAD CAR TOWED. HAD NEW CALIPER, ROTOR, AND BRAKE PADS PUT ON. DROVE ABOUT A WEEK. AND BEGAN DOING THE SAME THING. HAD CAR TOWED TO MECHANIC SHOP, 4TH DAY THERE THE BRAKES WENT TOTALLY OUT. CAR CRASHED THROUGH THE DOOR OF SHOP AND HIT POLE. CAR IN STILL AT BODY SHOP SOME PARTS WERE HARD TO FIND. STILL WILL HAVE TO GET BRAKES FIXED WHEN I GET CAR THIS WEEK. I HAVE BEEN WITHOUT MY CAR SINCE JANUARY 2013. THIS IS MARCH 27TH 2013. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10504353March 25, 2013STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER'S SIDE REAR PASSENGER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE OTHER THREE DOOR HANDLES FAILED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504467March 25, 2013VEHICLE SPEED CONTROL
I WAS ABOUT TO GET ON THE HIGHWAY WHEN MY 2008 KIA SORENTO REFUSED TO ACCELERATE. I HAD TO PULL OVER AND WHILE I WAS DOING SO I DID NOT HAVE MY FOOT ON THE GAS OR BRAKE. INSTEAD IT WAS BRAKING ITSELF. THIS THE 3RD TIME THIS HAS HAPPENED. I'M READY TO GET A NEW CAR! KIAS SUCK! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504175March 22, 2013STEERING
THE POWER STEERING ON OUR 2005 KIA SORENTO BEING DRIVEN BY MY 18 YEAR OLD DAUGHTER FAILED. IT WAS SO FORTUNATE THAT IT OCCURRED WHEN SHE WAS DECELERATING TO TURN A CORNER, HOWEVER IT WAS INCREDIBLY HARD TO STEER WITH THE LOSS OF POWER. SHE WAS LUCKY TO BE ABLE TO NAVIGATE OUT OF TRAFFIC SAFELY. HAD AAA TOW TO THE DEALER WHO HAD SOLD US THE CAR 2 MONTHS EARLIER. I HAD PURCHASED AN EXTENDED WARRANTY FOR JUST THIS PURPOSE...NEVER THINKING THAT I WOULD NEED TO USE IT SO SOON.. THE AAA DRIVER SAID IT LOOKED AS A BELT HAD COME OFF. WHEN AT THE DEALER, FOUND THAT THE CRANK PULLY BOLT HAD SHEARED OFF RESULTING IN NO POWER STEERING, AC OR CHARGING SYSTEM! BOLT HAD BROKEN OFF AND HARMONIC BALANCER HAD DROPPED OFF THE VEHICLE! AFTER SOME NET RESEARCH I FOUND A TECHNICAL SERVICE BULLETIN{ #072 REVISED} FOR THIS SAME CRANKSHAFT BOLT. KIA IS WELL AWARE OF THIS FAILING BOLT AND CONTINUES TO PUT PEOPLES LIVES AT RISK? THIS IS A HUGE DESIGN FLAW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503985March 21, 2013ELECTRONIC STABILITY CONTROL (ESC)
IN FEBRUARY OF 2012 I TOOK MY 2007 KIA SORENTO INTO THE LOCAL KIA DEALERSHIP BECAUSE MY "ESC OFF" LIGHT KEPT COMING ON WHEN I WOULD MAKE A RIGHT HAND TURN. THE STEERING SOUNDED LIKE IT WAS GROANING AS I WAS IN THESE TURNS. WHEN THEY READ THE CODE IT CAME UP AS "P1739 ENCODE FAULT", WHICH ON MY PAPERWORK STATES CAN SIGNAL A COMMUNICATION ERROR. FURTHER INSPECTION SHOWED THAT THE TRANSFER CASE MOTOR WAS SEIZING UP AND CAUSING THE ISSUE. THE MOTOR WAS REPLACED AT THAT TIME. ON MARCH 11TH AS I WAS DRIVING ON THE HIGHWAY AT 75 MPH, THE LIGHT CAME ON AGAIN AND THE ENGINE SORT OF LOST POWER. I DROVE ON, TRIED TO TURN THE LIGHT OFF TO NO AVAIL. WHEN I WAS ABLE TO EXIT THE INTERSTATE, I SHUT OFF THE ENGINE AND WAITED A FEW MINUTES. I TURNED THE ENGINE BACK ON AND THE LIGHT WENT OFF. THIS HAPPENED AGAIN SIX DAYS LATER, ONCE AGAIN AT HIGHWAY SPEED. BOTH TIMES I HAD CRUISE CONTROL ON. BOTH TIMES THE ENGINE REACTED STRANGELY WHEN THE LIGHT CAME ON. AS BEFORE, WHEN THE CAR WAS TURNED OFF AND THEN BACK ON, THE LIGHT WENT OFF. I TOOK THE VEHICLE INTO THE DEALERSHIP AGAIN ON 3/21/13 AND ONCE AGAIN THE TRANSFER CASE MOTOR WAS THE ISSUE. THIS TIME IT HAD AN INTERNAL OPEN CIRCUIT. TRANSFER CASE MOTOR HAS BEEN REPLACED ONCE AGAIN. PART HAS A 12 MOS OR 12,000 MILE WARRANTY. FIRST INCIDENT HAPPENED AT 52,870 MILES AND SECOND INCIDENT AT 62,173 MILES. THIS PART FAILED AT LESS THAN 10,000 MILES, BUT OVER 12 MONTHS. FROM WHAT I HAVE READ, I AM ONE OF THE LUCKY ONES THAT HAS NOT ENDED UP IN A CRASH. DEFINITELY SCARY WHEN THIS HAPPENS AT 75-80 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503364March 17, 2013POWER TRAIN, ENGINE
ON 9-3-12 BOUGHT A NEW 2013 KIA SORENTO WITH THE BASE 4 ENGINE. NEXT DAY NOTICED A VIBRATION WHEN IDLING IN DRIVE. THE CAR SHAKES. NOTIFIED DEALER IMMEDIATELY. DEALER NOTICED CONCERN BUT COULD NOT ADDRESS. NO APPLICABLE SERVICE BULLETIN. IN DECEMBER DEALER NOTIFIED ME OF A POSSIBLE SOLUTION. DEALER INSTALLED A NEW TENSIONER AND ALTERNATOR PULLEY. CHANGES DID LESSON THE VIBRATIONS. BUT AN UNACCEPTABLE VIBRATION STILL EXISTS WHEN IDLING IN DRIVE. THE VIBRATION DISAPPEARS WHEN THE TRANSMISSION IS PUT IN N WHEN IDLING IN DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503256March 16, 2013VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I HAVE RESEARCHED AND FOUND THAT OTHER 2008 KIA SORRENTO OWNERS HAVE REPORTED TO KIA, ABOUT THE ESC LIGHT COMING ON CAUSING LOST OF POWER IN THE VEHICLE. KIA IS CONTENT TO CHARGE CUSTOMER A DIAGNOSTIC FEE, FIX PART THAT DO NOT NEED TO BE FIXED WHEN CLEARLY THERE IS A DEFECT IN THE VEHICLE. WHEN YOU MENTION TO THEM THE COMPLAINTS FILED ABOUT THE PROBLEM, THEY INDICATE THE HAVE NEVER HEARD ANYTHING ABOUT IT INSTEAD OF TAKING THE TIME TO LOOK ON SAFECAR.GOV, THEY CONTINUE TO BRUSH IT OFF. NOT SURE HOW BEING ON THE HWY DRIVING AT 70 MPH AND YOUR VEHICLE SUDDENLY DROPPING TO 20MPH IS A CUSTOMER PROBLEM. ALSO NOT SURE HOW WHEN YOU PLACE MY CAR ON THE MACHINE AND IT GIVES YOU A CODE TO FIX THIS LIFE THREATENING PROBLEM AND IT HAPPENS AGAIN CAUSING ME TO HAVE TO COAST INTO THE EMERGENCY LANE TO KEEP FROM BEING HIT FROM BEHIND WITH 2 CHILDREN IN THE BACK SEAT IS A CUSTOMER PROBLEM SOUNDS LIKE A DEFECT TO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503033March 14, 2013SERVICE BRAKES, POWER TRAIN
REVERSED CAR FROM MY DRIVEWAY. FELT AS IF I HAD CRASHED INTO SOMETHING (HEARD LOUD GRINDING SOUND). PUT THE CAR INTO DRIVE AND CAME TO STOP. UPON PRESSING THE BRAKES, FELT AS IF THE ABS HAD ENGAGED AND GRIPPED ALL FOUR WHEELS. HEARD LOUD GRINDING SOUND AND CAR JOLTED (AS BRAKES WERE PRESSED). I HAD MY FIVE YEAR OLD AND THREE OLD SONS WITH ME; THEY SCREAMED FROM THE JOLT. I SLOWLY RELEASED THE BREAKS AND APPLIED THE BREAKS AGAIN, AND SAME THING OCCURRED ONLY WITH LESS FORCE. TURNED OFF THE CAR AND CALLED FOR TOWING. ALSO, A HOWLING WHINING NOISE IS HEARD INSIDE THE CAR. THE DEALERSHIP HAD IT FOR TWO WEEKS, AND UNDER THE GUIDANCE OF THE FIELD ENGINEER THEY REPLACED THE TRANSFER CASE. THE HOWLING/WHINING NOISE CONTINUES. THE DEALERSHIP REALLY TRIED TO RESOLVE THE ISSUE. THE MANAGER HERSELF TEST DROVE THE CAR AND ALSO HEARD THE WHINING/HOWLING SOUND. I DID CONTACT THE MANUFACTURER, BUT FRANKLY FELT DISAPPOINTED. I HAD ASKED IF ANYONE HAS CALLED IN WITH SIMILAR COMPLAINTS AND WAS NOT GIVEN AN ANSWER. I FEEL UNSAFE AND VERY ANXIOUS ABOUT DRIVING THE CAR. THEY DEALERSHIP STATED THE BREAKS WERE FINE, AND THAT NO ERROR CODE WAS DETECTED. I WAS NOT GIVEN A DEFINITIVE ANSWER AS TO WHAT CAUSED THE BREAKS TO BEHAVE THIS WAY OR WHAT IS THE HOWLING NOISE THAT IS OCCURRING. THIS IS THE THIRD MAJOR ISSUE WE HAD WITH THIS CAR. I HAVE AN AWD VEHICLE AND THE CURRENT RECALL ONLY COVERS THE 2WD ISSUE (THAT ALSO HAS THIS HOWLING SOUND). I HAVE READ NUMEROUS OTHER COMPLAINTS IN WHICH OTHER 2011 AWD SORENTOS ARE HAVING SIMILAR ISSUES. PLEASE INVESTIGATE; SOMEONE COULD BE SERIOUSLY HURT OR WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502257March 10, 2013POWER TRAIN
WE HAVE PREVIOUSLY HAD 2 TRANSMISSIONS PUT INTO OUR 2011 KIA SORENTO. TODAY WE WERE TRAVELING HOME FROM SAN ANTONIO AND THE DBC INDICATOR AND ESC INDICATOR LIGHTS CAME ON WHILE DRIVING. I PULLED OVER TO SEE WHAT IT WAS AND TRIED TO PUT THE CAR INTO PARK. THE GEAR SHIFT WOULD NOT MOVE. IT DID IT SEVERAL TIMES DURING OUR TRIP. IT ALSO SOMETIMES MAKES LOUD BANG NOISES WHEN PUTTING IT INTO GEAR. I FEEL THAT THE TRANSMISSION IS FAULTY AGAIN. WE HAVE BEEN DEALING WITH THESE ISSUES SINCE WE PURCHASED THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502187March 9, 2013ENGINE, FUEL/PROPULSION SYSTEM
I OWN A 2005 KIA SORENTO 4WD LX. AFTER A SCHEDULE OIL CHANGE, THE CHECK ENGINE LIGHT CAME ON AND THE COMPUTER SHOWED A PO300 CODE. WHILE DRIVING VEHICLE THE VEHICLE BECAME SLUGGISH AND WOULD NOT ACCELERATE PAST 50 MPH. THE NEXT DAY WHILE DRIVING, A LOUD NOISE STARTED IN THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CRANK SHAFT PULLEY, BALL BEARING AND CYLINDERS HAD TO BE REPLACED. THE TECH ALSO SAW METAL IN THE OIL. THE TECH BASICALLY TOLD ME THAT THE ENGINE HAD TO BE REPLACE AT A COST OF $4700.00. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,400. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502219March 9, 2013VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY HUSBAND AND I WERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG AND FELT THE GLASS FROM THE SUNROOF OF OUR 2013 KIA SORENTO SX FALL ON US AND INTO THE VEHICLE. IT WAS A SUNNY DAY AND ABOUT 50 DEGREES OUTSIDE AT THE TIME. WHILE THE SUN SHADE HAD BEEN PULLED BACK SLIGHTLY TO LET IN SOME SUNSHINE, THE SUN ROOF ITSELF WAS CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501165March 4, 2013ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IGNITION FAILED TO OPERATE ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR BOTH DEFECTS. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 04/02/13*LJ THE CONSUMER STATED THE VEHICLE WOULD STALL WHEN APPROACHING A STOP SING, TURNING TO SLOW DOWN, OR DRIVING SLOWLY THROUGH A PARKING LOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501058March 2, 2013POWER TRAIN, SUSPENSION
SINGLE CLUNKING NOISE WHENEVER DECELERATING, WHICH WAS VERIFIED BY KIA SERVICE ADVISOR AT NY KIA DEALERSHIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500864February 28, 2013ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE DAY AFTER WE PURCHASED THIS VEHICLE I HAD TO CHANGE THE RIGHT BRAKE LIGHT, SINSE THEN I'VE HAD TO CHANGE THE HEADLIGHTS BOTH AT LEAST TWICE, ASSORTED TAIL LIGHTS EACH SIDE AT LEAST THREE TIMES, THE FRONT DOME LIGHT WILL NOT COME ON WHEN YOU OPEN THE DOORS BUT CAN BE SWICHED ON, NOW DASH LIGHTS ARE GOING OFF ONE AT A TIME SOME CAN BE WIGGLED AND COME ON FOR A FEW SECONDS. THIS HAS GONE FROM ANNOYING TO A SAFETY ISSUE, AND I READ A LOT OF PEOPLE ON LINE WITH 06 SORENTOS HAVE THE SAME PROBLEM AND HAVE BEEN TOLD BY THE DEELER THAT IT WILL COST THEM A LOT OF MONEY TO FIX. I FEEL LIKE ALL THE OTHERS THIS SHOULD BE KIA'S RESPONIBILITY TO FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499793February 23, 2013ENGINE
I PURCHASED CAR FROM ORGINAL OWNER ABOUT 4 YEARS AGO WITH AROUND 47K MILES. WITHIN A MONTH OR TWO THE ENGINE LIGHT CAME ON. AFTER NUMEROUS VISITS OVER THE COURSE OF THE LAST 4 YEARS TO THE DEALERSHIP, COMMENTS ON THE WORK ORDERS THAT THEY COULD NOT FIGURE OUT THE PROBLEM, REPLACING THE TIMING BELTS, PLUGS, WIRES AND COILS I AM TOLD THAT THE 4TH CYLINDER IS BAD AND BASED UPON THE ISSUE I AM LOOKING AT BETWEEN $2800.00 TO $4,000 TO FIX. IF ITS THE TOP END THE LESSER OF THE TWO NUMBERS AND IF ITS THE BOTTOM END I WAS TOLD THAT I SHOULD CONSIDER WETHER OR NOT I WANT TO SINK $4,000 INTO THE CAR AT THIS POINT. WHATS MORE DISTURBING IS WHEN RESEARCHING THE ISSUE ON VARIOUS WEBSITES I COME TO FIND OUT THE MOST REOCCURING PROBLEM IS THE CRANKSHAFT BOLT COMING OUT AND CAUSING SERIOUS DAMAGE AND A VERY DANGEROUS SITUATION FOR THE DRIVER. THE RESPONSE BY KIA SEEMS TO BE CONSISTENT AND NOW KNOWING THAT THEY DO NOT STAND BEHIND THEIR WARRANTIES, ISSUE RECALLS(CRANKSHAFT BOLT 2007) AND STILL EXPECT THEIR CUSTOMERS TO PAY FOR THE REPAIRS I CAN CONFIDENTLY SAY I WILL NEVER PURCHASE A KIA PRODUCT AGAIN. THE CAR CURRENTLY HAS 67,00 MILES ON IT AND I AM INTRIGUED BY THE COMMENTS AND REQUESTS FOR A CLASS ACTION LAWSUIT AGAINST KIA. I AM HOPPING THAT A ENOUGH PEOPLE HAVE THE DESIRE TO FOLLOW THROUGH AND IF NEEDED I WOULD SUPPORT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499611February 21, 2013ELECTRICAL SYSTEM
FEBRUARY 21, 2013 LOS ANGELES, CA ELECTRICAL I BOUGHT MY KIA BRAND NEW. I HAVE HAD SEVERAL PROBLEMS: COMPLAINT 1: I AM WRITING THIS COMPLAINT AGAINST KIA MOTORS WHO WILLINGLY KNOWS OF ISSUES WITH ITS FUEL SYSTEMS IN ALL 2004 KIA SORENTOS. EVEN LOOKING ONLINE YOU SEE THOUSANDS OF KIA OWNERS WHO HAVE HAD THE SENSOR GO OUT ON THIS MODEL CAR AFTER THE CARS 100000 WARRANTY, AND THEN KIA CLAIMS IT IS PAST THE WARRANTY THEY HAVE AND THERE IS NOTHING THEY CAN DO. THIS CAUSES THE GAS TO ALWAYS READ INCORRECTLY EVEN WITH A FULL TANK THE CAR READS "E" I HAVE TO KEEP PUTTING GAS IN THE CAR IN FEAR OF RUNNING OUT OF GAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499320February 19, 2013FUEL SYSTEM, GASOLINE
WHEN PUMPING AS INTO THE TANK, GAS SHOOTS OUT OF THE TANK LIKE OPENING A SODA AFTER SHAKING IT UP. FUEL PROJECTION IS VERY FORCEFUL. NO MATTER IF I TRICKLE GAS IN. I HAVE BEEN REJECTED FROM GAS STATIONS BECAUSE TRUCK SPITS OUT SO MUCH GAS & I WAS TOLD MY VEHICLE IS A FIRE HAZARD. KIA PERFORMED TWO RECALLS SC092 & SC073. THE PROBLEM STILL PERSISTS. KIA CUSTOMER CARE NOR THE MECHANICS AT BAY KIA IN NORFOLK, VA HAVE BEEN VERY UNHELPFUL AND INSTEAD OF INVESTIGATING THE PROBLEM, SAY THAT IT IS USER ERROR! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498431February 17, 2013SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY AND TURNING SLIGHTLY TO THE LEFT, I ATTEMPTED TO STOP MY 2013 KIA SORENTO BY PRESSING THE BRAKES BUT IT WOULD NOT STOP. IT CONTINUED TO COAST BACKWARDS WITHOUT STOPPING EVEN THOUGH I CONTINUED TO PRESS BRAKES NUMEROUS TIMES.. THE BRAKE PEDAL ITSELF WOULD NOT GO ALL THE WAY DOWN WHILE I PRESSED DOWN. THE CAR DID NOT SLOW DOWN AND THE BACKUP SENSOR DID NOT SOUND AS IT CONTINUED TO BACK INTO MY NEIGHBORS FENCE. NOTE THAT I COULD SEE THE BACKUP CAMERA WAS WORKING BUT HAD NO CONTROL OF CAR STOPPING, ALSO THE CAR WAS PURCHASED ONLY 5 MONTHS AGO. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498227February 15, 2013ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF ENGINE POWER. THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SHIFT GEARS WHILE THE CONTACT WAS TRAVELING 15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 38,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0