Kia Sorento Complaints

10,397 consumer complaints on file.

#10536306August 20, 2013
ELECTRICAL SYSTEM, ENGINE
I LEASED MY KIA SORENTO 2012 LX V6 AWD NEW, AFTER ABOUT 5 OR 6 MONTHS I NOTICED WHEN BREAKING TO SLOW DOWN THE CAR THE ENGINE SOMETIMES STALLS COMPLETELY, ONCE I SHIFT BACK IN N I CAN RESTART THE ENGINE. THIS HAPPENS COMPLETELY RANDOMLY, THERE IS NO RHYME OR REASON, THERE IS ABSOLUTELY NOTHING PRECEDING THIS INCIDENT, IT HAPPENS ON ITS OWN, ONCE ACTUALLY IT HAPPENED WHILE THE CAR WAS COMPLETELY STOPPED AT RED LIGHT. I HAVE BEEN TO THE DEALERSHIP MANY MANY TIMES, THEY EVEN WENT SO FAR AS TO CALLING A KIA FIELD TECH TO COME INSPECT THE CAR, LASTLY THEY INSTALLED AN ELECTRONIC DEVICE WHICH WAS APPARENTLY RECORDING ANYTHING HAPPENING TO YOUR ENGINE, AND SURE ENOUGH ABOUT A WEEK AFTER INSTALLATION I HAD THE SAME ISSUE, I PRESSED THE BUTTON BUT UPON RETURNING TO KIA DEALERSHIP I WAS TOLD THE DEVICE HAD NOT RECORDED ANYTHING, APPARENTLY NO CODES ARE GENERATED WHEN THE ENGINE STALLS THIS WAY. I HAVE NO IDEA HOW THIS CAN BE RESOLVED SINCE NO ONE KNOWS HOW EXACTLY THIS OCCURS AND THE ISSUE CANNOT EVEN BE REPLICATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536047August 19, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
MY 2008 KIA HAS HAD A CONTINUING PROBLEM WITH THE ESC OFF LIGHT COMING ON INTERMITTENTLY. CAUSING FAILURE TO ACCELERATE PROPERLY. DEALER RAN DIAGNOSTICS. REPLACED AN ITEM AND SAID THAT SHOULD TAKE CARE OF IT. WITHIN THREE WEEKS IT STARTED AGAIN. THE LIGHT WOULD COME ON AND I WOULD LOSE POWER. THE DEALER STATED IT WASN'T RELATED BUT I NEVER LOST POWER UNTIL THE LIGHT WOULD COME ON. THEY CHECKED IT AGAIN AND COULDN'T FIND ANY PROBLEM. SERVICE TECH SAID HE COULDN'T "RECREATE" THE ISSUE. THE LIGHT WAS ON WHEN HE TESTED IT, BUT I TOOK IT TOO ANOTHER LICENSED MECHANIC SHOP AND THEY COULD TELL THAT THERE WAS NO ACCELERATION POWER. ANY ONE WHO DROVE THE CAR COULD TELL THAT IT WOULDN'T ACCELERATE. NOW THE ESC OFF LIGHT THEN STAYS ON CONSTANTLY. NO ACCELERATION. WILL NOT ALLOW 4 WHEEL ACCESS TO OPERATE. TRANSMISSION SHIFTS FROM 1ST TO 5TH TOO RAPIDLY NOT ALLOWING THE ACCELERATION. I'M OBVIOUSLY NOT THE ONLY ONE WITH THIS PROBLEM THAT THE SERVICE TECH'S CAN'T SEEM TO FIGURE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535606August 19, 2013
FUEL SYSTEM, GASOLINE
2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL ECONOMY ISSUES. *SMD THE CONSUMER STATED SHE PURCHASED THE VEHICLE BASED UPON CLAIMS OF FUEL ECONOMY. THERE WERE ADVERTISEMENTS ON THE RADIO CLAIMING 30 MPG. THE CONSUMER SOON DISCOVERED, SHE WAS NOT GETTING ANYWHERE NEAR WHAT THE ADS OR THE WINDOW STICKER STATED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY FOUND NO ISSUES. THE SERVICE MANAGER INFORMED THE CONSUMER THERE WAS 5,000 MILE BREAK IN PERIOD BEFORE SHE ACHIEVE THE STATED GAS MILEAGE, AT 5,005, THERE WAS STILL NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535652August 15, 2013
ENGINE, STEERING
TRAVELING A 45MPH AND CRANKSHAFT PULLEY BROKE OFF INSIDE CRANKSHAFT SPROCKET. 3RD INSTANCE OF SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535653August 15, 2013
ENGINE, STEERING
TRAVELING AT 40MPH CRANKSHAFT BOLT BROKE OFF INSIDE CRANKSHAFT SPROCKET CAUSING HARMONIC BALANCER AND BELT TO FALL OFF. ALSO HAD TO REPLACE A/C COMP, WATER PUMP AND TIMING BELT DUE TO DAMAGE. 1ST INSTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535655August 15, 2013
STEERING, ENGINE
TRAVELING AT 40MPH CRANKSHAFT BOLT BROKE OFF INSIDE CRANKSHAFT SPROCKET CAUSING HARM BALANCER AND BELT TO FALL OFF. 2ND INSTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534883August 12, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING 70 MPH DOWN THE INTERSTATE MY FRONT SUNROOF EXPLODED/SHATTERED. I WAS NOT AND HAD NOT BEEN UNDER AN OVERPASS AND THE CLOSEST VEHICLE TO ME AT THE TIME WAS A CAR ABOUT FOUR CAR LENGTHS AHEAD OF ME. MY SCREEN WAS OPEN SO WITH A LOUD BOOM GLASS WAS ALL OVER ME AND MY CAR. I WAS SCARED, BUT WITHIN 10 MINUTES ALSO EXPERIENCED A NOSE BLEED AND HAVE NEVER HAD ONE BEFORE. I FELT THIS MIGHT HAVE BEEN CAUSED BECAUSE OF A PRESSURE ISSUE WITHIN THE CABIN OF THE VEHICLE BUT UNSURE IF THAT IS THE REASON AFTER READING ABOUT OTHER KIA'S WITH SIMILAR ISSUES. NOTHING HIT THE VEHICLE OR SUNROOF. I PURCHASED NEW 8 MONTHS AGO AND ALL THE MILES HAVE BEEN PLACED BY ME. IT'S BEEN GARAGE KEPT AND THE TEMPERATURE WAS 77 DEGREES OUTSIDE (HAD JUST LOOKED AT IT A LITTLE BEFORE THIS EVENT). I AM IN THE PROCESS OF HAVING IT LOOKED AT BY THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE IT WAS PURCHASED. I AM TERRIFIED TO PUT MY KIDS IN THE BACK SEAT AND IT HAPPENING AGAIN SINCE MOST OF THE GLASS AND THE METAL BAR ATTACHED TO THE GLASS FEEL IN THEIR CARSEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535016August 12, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
WE PURCHASED OUR SORENTO USED (APPROX 65K MILES)ABOUT 3 YEARS AGO. SINCE THEN, WE'VE HAD TO REPLACE THE GAS TANK ($1500) AMONG OTHER THINGS. THIS YEAR HAS BEEN ABSURD: HAD TO REPLACE THE RADIATOR, WATER PUMP, COMPUTER SYSTEM (2 MONTHS, $4700), BRAKES ($750) AND 2 BATTERIES. 2-3 MONTHS AGO, WE NOTICED A CLUNKING/CHUNKING SOUND THAT GREW STEADILY WORSE. IT SOUNDED AS IF THE 4WD WAS ENGAGING AND DISENGAGING EVERY 3 SECONDS AND FELT VERY UNSAFE AT HIGH SPEEDS. I TOOK IT TO KIA OF COBB COUNTY AND WAS JUST GIVEN A QUOTE FRIDAY FOR A NEW TRANSFER CASE, DRIVE SHAFT, "REAR END CHUNK" (ALL THE SERVICE REP COULD TELL ME) AND 4 NEW TIRES. QUOTE FOR THIS WORK ($9767). THE TRANSFER CASE ALONE WAS AROUND $5700. THIS VEHICLE NOW HAS 112K MILES AND IS LESS THAN 10 YEARS OLD. THE BLUE BOOK VALUE IS (WAS) AROUND $5-6000 AND WE'RE TOLD IT'LL TAKE $10,000 TO FIX IT? I CALLED KIA'S CORPORATE OFFICE TO ASK IF THIS WAS TO BE EXPECTED AT KIA. I WAS TOLD THAT OUR VEHICLE WAS NOT UNDER WARRANTY. I SAID, " I'M JUST ASKING IF THERE'S ANYONE AT KIA HEADQUARTERS WHO BELIEVES IN THEIR PRODUCT AND WANTS TO PROTECT THE KIA NAME AND YOU JUST KEEP APOLOGIZING." THE REP RESPONDED, "I'M SORRY, SIR." WE'VE FOUND MULTIPLE COMPLAINTS ONLINE FROM KIA OWNERS REPORTING SIMILAR ISSUES (CHUNKING, TRANSFER CASE, ETC). WHEN DOES THIS BECOME.A RECALL ISSUE? A SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534483August 9, 2013
ENGINE
WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE.THE ENGINE SHUTS DOWN-QUITS AT ANY SPEED (EVEN IDLE) LAST TIME AT 60 MILES AN HOUR ON THE FREEWAY. LUCKILY WAS ABLE TO GET TO THE SHOULDER W/O BEING REAR ENDED. THE VEHICLE REFUSED TO START FOR ABOUT 10 MINUTES. THEN I GOT IT STARTED AND RAN ROUGH A COUPLE OF MINUTES THEN CLEARED UP THE REST OF THE WAY. ANOTHER OCCASION THE ENGINE QUIT IN THE MIDDLE OF AN INTERSECTION IN 5:00 TRAFFIC, CAUSING BAD CONJESTION. THE ENGINE LIGHT IS TRIGGERED OCCASIONALLY BUT NO REPAIR CODES ARE SEEN WHEN THE COMPUTER IS HOOKED UP. THIS IS HAPPENING ABOUT EVERY 3 -4 DAYS AND MAYBE 2 X'S IN A DAY. THIS HAS HAPPENED EVER SINCE THE DEALER CHANGED THE TIMING BELT-REGULAR MAINTENENCE ABOUT 80,0000 MI. THE VEHICLE WAS RUNNING AND SOUNDING JUST GREAT BEFORE THE KIA DEALER DID THIS. ON THE WAY HOME, THE VEHICLE WENT DEAD AND HAD NO POWER. GOT THE DEALER TO TAKE IT BACK. THINGS WERE NOT PLUGGED IN--ALTERNATOR ETC. THE MECHANIC WAS IN A HURRY TO LEAVE FOR THE WEEKEND. NOW LEFT LIFTER BANK CLATTERS UPON STARTUP A CODE WAS GIVEN THAT THE DEALER DID NOT CLEAR THE COMPUTER WHEN THE BELT WAS CHANGED. WE CLEARED IT AND THE ENGINE STILL QUITS. THE DEALER WENT OUT OF BUSINESS (GO FIGURE). ALSO THE AIR CONDITIONING QUIT DUE TO A LINE THAT WAS SPLIT POSSIBLY WHEN THE MECHANIC WAS WORKING ON THE TIMING BELT. SOMEONE IS GOING TO GET HURT (ACCIDENT) IF THIS VEHICLE CONTINUES TO DO THIS.NO ONE SEEMS TO KNOW WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533999August 7, 2013
ELECTRICAL SYSTEM, STEERING
HAD A PROBLEM WITH MY IGNITION SWITCH, STEERING COLUMN NOT UNLOCKING ON MY 2013 KIA SORRENTO. PUT THE KEY IN, WOULD NOT TURN. FINALLY, I JERKED ON THE STEERING WHEEL BACK AND FORTH, IT FINALLY TURNED. THEN, MY SISTERS 2013 KIA-OPTIMA DID THE SAME THING ABOUT A WEEK AGO! I CALLED THE DEALER AND WAS TOLD THAT BECAUSE THE WHEELS WERE TURN THAT THIS WOULD CAUSE THIS TO HAPPEN. I INFORMED HIM THAT IN BOTH CASES, THE VEHICLES WERE IN THE GARAGE, ON FLAT SERVICE, WHEELS POINTING STRAIGHT. WAS TOLD IF IT HAPPENS AGAIN, BRING IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533808August 6, 2013
EXTERIOR LIGHTING
I HAVE REPLACED ABOUT 5-7 DRIVER'S FRONT HEADLAMP BULBS AND NEED TO REPLACE IT AGAIN. THIS IS VERY ANNOYING BECAUSE EVERY COUPLE OF MONTHS IT GOES OUT, NOT TO MENTION THE COST OF THE BULBS AND TO HAVE SOMEONE PUT THEM IN. I AM READY TO GET RID OF THIS VEHICLE!!! I HAVE CHECKED WITH KIA AND OF COURSE, THEY SAY THEY HAVE NOT HAD ANY COMPLAINTS OR HAVE HAD ANY PROBLEMS WITH THE HEADLAMPS, LIARS!!! I WISH THEY WOULD FIX THIS PROBLEM. HOPEFULLY SOMEONE CAN HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533846August 6, 2013
ENGINE
I BOUGHT 2 BRAND NEW KIA'S AND ONE BEING A 2013 SORENTO IN NOVEMBER 2012. YESTERDAY, ON THE FWY DURING RUSH HOUR I WAS IN THE FAST LANE WHEN MY EMISSION LIGHT WENT ON AND I WAS LOSING SPEED (GOING UP HILL). LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER. I TURNED THE CAR OFF, SAT FOR A FEW AND STARTED THE CAR. I WAS ABLE TO DRIVE OFF THE FWY AND PULL OVER. I WAS ABLE TO USE THE NAVIGATION SYSTEM TO FIND A LOCAL KIA DEALER THAT WAS 2 MILES AWAY. IT WAS DISCOVERED THAT THEY NEEDED TO REPLACE MY THROTTLE AND WAS TOLD THAT THIS SHOULDN'T HAPPEN TILL AFTER THE CAR IS OVER 100K. I'M VERY GRATEFUL THAT THE MECHANIC STAYED TO FIX MY CAR AS IT WAS 4:45P AND THEY LEAVE AT 5P AND I WAS STILL 40 MILES FROM HOME. THIS IS THE ONLY ISSUE I'VE HAD WITH MY CAR OTHER THAN EITHER MY KEY FOB NOT WORKING PROPERLY OR THE REAR TRUNK DOOR HAS A MALFUNCTION; I'M UNABLE TO USE THE KEY FOB TO ELECTRONICALLY OPEN THE REAR DOOR. IT HAS NEVER WORKED SINCE PURCHASING THE VEHICLE, I JUST HAVEN'T HAD THE TIME TO DROP THE CAR OFF AND BE WITHOUT A VEHICLE FOR THE DAY ON SOMETHING THAT IS MINOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533890August 6, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CURRENT AND ONGOING PROBLEMS BEGAN JUST A FEW DAYS AFTER RECEIVING A NOTICE OF RECALL FROM KIA REGARDING THE FAULTY/DEFECTIVE BRAKE LIGHT SWITCH. THE SWITCH WAS FAULTY AND THERE WAS A PROBLEM WITH NO BRAKE LIGHTS COMING ON UPON BRAKING AS WELL AS "ESC OFF" AND "CHECK ENGINE" MALFUNCTION INDICATOR LIGHTS APPEARING AND STAYING ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS PROMPTLY TAKEN TO A KIA DEALERSHIP WHERE THE RECALL SERVICE WAS PERFORMED. REPLACEMENT OF A FAILED BRAKE LIGHT SWITCH UNDER THE RECALL CAMPAIGN DID NOT ELIMINATE THE PROBLEMS/CODES THAT BEGAN WHEN THE BRAKE LIGHT SWITCH FAILED. SHORTLY AFTER THE REPAIR (LESS THAN A MONTH AFTERWARD AND VERY FEW MILES DRIVEN) THE "ESC OFF" AND "CHECK ENGINE" MALFUNCTION INDICATOR LIGHTS APPEARED, STAYED, THEN CAME ON AND OFF INTERMITTENTLY WITH ENGINE NOT GOING OVER PAST APPROXIMATELY 2,000 RPMS RESULTING IN UNPREDICTABLE VEHICLE BEHAVIOR ESPECIALLY WHEN IT COMES TO MERGING ONTO A HIGHWAY/INTERSTATE OR GETTING THROUGH AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE SERVICE ADVISORS GAVE ASSURANCES THAT THE NEW BRAKE LIGHT SWITCH IS NOT DEFECTIVE. THE PROBLEM IS THAT THE SERVICE ADVISORS/TECHNICIANS COULD NOT SPECIFICALLY DIAGNOSE WHAT NEEDS REPLACEMENT TO ULTIMATELY SOLVE THIS ONGOING PROBLEM OR IF IT IS RELATED TO THE FAILURE OF THE OF THE BRAKE LIGHT SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533917August 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE GEAR ERRONEOUSLY SHIFTED INTO NEUTRAL AND FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533467August 4, 2013
AIR BAGS
THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10533545August 4, 2013
SEATS
THE SECOND ROW PASSENGER SIDE SEAT IS EXTREMELY DIFFICULT TO FOLD DOWN. I HAVE BEEN TO THE DEALERSHIP 5 TIMES ALREADY AND IT IS STILL NOT FIXED. I'M ABOUT TO HAVE TO MAKE A 6TH TRIP. THIS CAN BE A VERY DANGEROUS SITUATION AS MY SON SITS IN THE THIRD ROW AND IF THERE'S AN EMERGENCY IT'S LIKELY HE WILL NOT BE ABLE TO FOLD THE SEAT DOWN TO ESCAPE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533058August 1, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE HAVING AN ANNUAL INSPECTION PERFORMED, THE TECHNICIAN DETERMINED THAT THE UPPER CONTROL ARM HANGERS WERE COMPLETELY CORRODED. AS A RESULT, THE ENTIRE REAR END OF THE VEHICLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 114,000. ...UPDATED 12/03/13 *BF THE VEHICLE WAS REPAIRED ON 09/13/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532823July 31, 2013
SERVICE BRAKES
WHEN DRIVING THE VEHICLE ON LOCAL AND HIGHWAYS, THE BRAKE DOES NOT GET ACTIVATED UNLESS YOU PRESS THE BRAKE PEDAL ALL THE WAY DOWN WHICH ENGAGES THE VEHICLE IN REDUCING SPEED BUT THIS TAKES TOO LONG. THERE IS NO REDUCTION OF SPEED IF YOU PRESS A LITTLE OR IN INCREMENTS ON THE BRAKE PEDAL, THE ONLY WAY THE VEHICLE BRAKES IS YOU HARD PRESS YOUR FOOT DOWN ON THE PEDAL AND THAT TAKES TOO LONG TO MAKE IT EXTREMELY DANGEROUS. WHEN I NEED TO COME TO A SUDDEN STOP THE BRAKES DO NOT ENGAGE PROPERLY WITH DELAY RESPONSE AND I AM PRESSING HARD ALL THE WAY DOWN ON THE BRAKE PAD. I HAVE TAKEN THE VEHICLE TO DIFFERENT MECHANICS AND EVEN REPLACED BRAKE SHOES AND BRAKE PADS, HOWEVER THIS PROBLEM CONTINUES WITH VEHICLE TAKING TOO LONG TO BRAKE AND NOT BRAKING PROPERLY WAS A PROBLEM SINCE I BOUGHT THE VEHICLE. I HAVE OWNED SEVERAL VEHICLES IN PAST AND AM VERY FAMILIAR WITH CAR BRAKING SYSTEMS AND THE RESPONSE TIMES NEEDED TO BRAKE. THE BRAKING SYSTEM ON THIS VEHICLE IS FAULTY AND IS UNSAFE AND DOES NOT MEET STANDARDS TO APPROVE THIS VEHICLE FOR SAFE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532828July 31, 2013
SERVICE BRAKES, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE FOR IT TO RESPOND. HAVING OWNED SEVERAL VEHICLES AND DRIVING FOR 15 YEARS, I KNEW SOMETHING WAS WRONG WITH THE VEHICLE BRAKING SYSTEM BUT I JUST DEALT WITH IT ACCEPTING THE ANSWER THAT KIA SORENTO BRAKES WERE NOT GOING TO BE AS GOOD AS OTHER BRAND BRAKES (HONDA, TOYOTA, MAZDA). I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND ALWAYS ASKED THE ENGINEERS IF THEY COULD DO SOMETHING ABOUT THE BRAKES AND HOW LONG IT TAKES TO BRAKE (BRAKING DISTANCE). I FELT UNSAFE DRIVING THIS VEHICLE AND ULTIMATELY SOLD AFTER REPLACE BRAKES AND SHOE PADS. THE PASSENGER AIRBAG LIGHT WAS ALSO FAULTY WHEN AN ADULT WOULD BE SITTING THERE AND IT WAS NOT WORKING. THERE WAS ALSO A CHECK ENGINE LIGHT THAT WOULD RANDOMLY COME ON AS WELL AS THE TPMS (TIRE PRESSURE MONITORING SYSTEM). I TOOK IT TO THE MECHANICS AND KIA DEALERSHIP AND THEY WOULD JUST TURN OFF THE LIGHTS BUT COULDN'T EXPLAIN A REASON FOR THESE TURNING ON AS THE VEHICLE TIRES AND ENGINE WERE OK. I CANNOT UNDERSTAND WHY THE BRAKING SYSTEM WAS ALLOWED TO PASS ON THIS VEHICLE WHEN IT WAS NOT ABLE TO STOP AT HIGHWAY SPEEDS IN A ACCEPTABLE TIME. I HOPE KIA ISSUES A RECALL ON 2008 KIA SORENTO LX MODELS TO REPLACE OR FIX THE BRAKING ISSUES BECAUSE IT IS VERY DANGEROUS TO BE DRIVING ON THE ROAD AND NOT BEING ABLE TO BRAKE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532905July 31, 2013
SEAT BELTS, AIR BAGS
TLA* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN HEAVILY AND THE VEHICLE SUDDENLY HYDRO-PLANED. THE CONSUMER REGAINED CONTROL OF THE VEHICLE, BUT IT HYDRO -PLANED AGAIN AND THE VEHICLE HIT AN EMBANKMENT WITH THE FRONT BUMPER SPINNING THE VEHICLE AROUND. THE VEHICLE THEN ROLLED OVER FOUR-SIX TIMES, BEFORE LANDING IN A DITCH. BOTH REAR SEAT BELTS BECAME UNLATCHED INDEPENDENTLY AND THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED BRUISES, SCRAPES AND LACERATIONS TO THE SHOULDER AREA. TWO REAR PASSENGERS ALSO SUSTAINED LACERATIONS. ANOTHER PASSENGER SUFFERED FROM A CONCUSSION AND A BRUISED KIDNEY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE CENTER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/27/13*LJ THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY AND THE SEAT BELTS RELEASE
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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