Kia Sorento Complaints
10,397 consumer complaints on file.
- #11112325July 19, 2018ENGINE
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,155.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112355July 19, 2018ENGINE
I WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN MY CAR COMPLETELY STOPPED ACCELERATING. I GOT IT PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS SEIZED UP. I HAD IT TOWED TO A MECHANIC SHOP WHERE HE TOLD ME THAT EVERYTHING ELSE IN MY CAR LOOKED GREAT (I GET MY OIL CHANGED ON A REGULAR BASIS AND TAKE VERY GOOD CAR OF MY CAR). HE SAID HE WAS CLUELESS AND HAD NO IDEA WHY THE ENGINE WOULD JUST SEIZE OUT OF NO WHERE. I CALLED THE KIA CONSUMER AND THEY WILL NOT DO ANYTHING ABOUT IT, EVEN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112362July 19, 2018ENGINE
I HAVE ONLY RECENTLY SEEN ARTICLES REGARDING THE HYUNDAI/KIA ENGINES CATCHING FIRE. I HAD A 2012 KIA SORENTO THAT THE ENGINE CAUGHT FIRE IN 2014 HENCE TOTALLING THE VEHICLE. I HAVE TRIED FOR YEARS TO DISCUSS THIS WITH PEOPLE BUT SINCE IT WASNT AN ACTIVE RECALL NO ONE WOULD PURSUE THE CASE. ON MAY 22, 2014, MY DETAILER WENT TO TURN THE CAR ON AND TO MOVE IT AND THE WHOLE ENGINE CAUGHT FIRE. OBVIOUSLY I DO NOT STILL OWN THIS VEHICLE BUT I WOULD LIKE SOME ANSWERS.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11112410July 19, 2018STRUCTURE:BODY
THE PAINT FROM THE ROOF OF MY 2015 WHITE KIA SORENTO IS PEELING OFF AND RUSTING IS UNDERNEATH. I STARTED ABOUT 6 MONTHS AGO WITH A LITTLE SPOT AND NOW HAS BECOME A BIG SPOT. THERE ARE ALSO 2 OTHER SPOTS THAT HAVE STARTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112123July 18, 2018EXTERIOR LIGHTING
THE DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY MALFUNCTIONS. I HAVE HAD THE HEADLAMP SOCKET AND CONNECTOR REPLACED TWICE - AUGUST 2017 (61,785 MILES) AND JANUARY 2018 (69,938 MILES). I HAVE REPLACED THE BULB ONLY TWICE, ALSO - JULY 2017 AND DECEMBER 2017. THE PROBLEM HAS RE-OCCURRED A THIRD TIME AND APPEARS TO BE SIMILAR TO MANY OTHER COMPLAINTS ABOUT VARIOUS KIA MODEL VEHICLES. THE ISSUE WITH MY 2013 KIA SORENTO OCCURS INTERMITTENTLY AT FIRST, EACH TIME WHILE UNDER NORMAL DRIVING CONDITIONS. IT HAS OCCURRED WHILE DRIVING ON CITY SURFACE STREETS AND WHILE DRIVING ON INTERSTATE HIGHWAYS. EVENTUALLY THE HEADLIGHT JUST QUITS WORKING COMPLETELY AND I AM FORCED TO HAVE SERVICE PERFORMED. THIS PROBLEM SEEMS TO OCCUR ABOUT EVERY 4 MONTHS AND CREATES UNSAFE DRIVING CONDITIONS, ESPECIALLY WHEN IT OCCURS WHILE THE VEHICLE IS IN OPERATION DURING RAINY, LOW-LIGHT OR NIGHTTIME CONDITIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112218July 18, 2018FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE IS CONSUMING OIL. EVERY 1000 MILES I AM HAVING TO TOP IT OFF TO KEEP IT FROM RUNNING DANGEROUSLY LOW AND SEIZING UP. THERE IS NO INDICATION OF A LEAK SO IT IS AN INTERNAL PROBLEM. THE VEHICLE IS ALSO SLUGGISH UPON ACCELERATION. SOMETIMES THE RPM GAUGE IS A ZERO WHEN I AM DRIVING AT 40 PLUS SPEEDS.. PRESENTLY I AM THE KIA DEALER IS CONDUCTING AN OIL COMSUMPTION TEST. I WILL UPLOAD RESULTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112242July 18, 2018ENGINE
MY SPOUSE WAS DRIVING HER KIA SORENTO HOME FROM WORK WHEN THE VEHICLE WOULD NOT PICK UP SPEED. THE LANE CHANGED FROM 2 LANES TO 1 LANE SO SHE HAD TO MERGE OVER DOING 70MPH. WITH THE LACK OF BEING ABLE TO ACCELERATE, SHE HAD TO BRAKE TO AVOID AN ACCIDENT. WHEN SHE DID MERGE, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE JUST SHUT OFF. SHE THEN WAS ABLE TO PULL OFF THE ROAD. SHE TURNED THE CAR OFF AND TRIED TO RESTART IT AND WAS UNSUCCESSFUL. SHE THEN CALLED OUR INSURANCE COMPANIES ROADSIDE SERVICE. THE TOW TRUCK DRIVER TRIED TO SEE IF HE WAS ABLE TO GET IT STATED BUT COULD NOT. THE VEHICLE WAS THEN TOWED TO THE KIA DEALER IN KILLEEN, TEXAS. THE SERVICE ADVISOR CALLED US BACK AND INFORMED US THAT THE ENTIRE ENGINE HAD TO BE REPLACED. MY WIFE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THERE WAS APPARENTLY A RECALL ON THESE VEHICLES THAT WE WERE NOT NOTIFIED BY EITHER MAIL OR A PHONE CALL. THIS IS COMPLETELY UN-ACCEPTABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112263July 18, 2018ENGINE
I STARTED EXPERIENCING STALLING ISSUES IN APRIL 2018, HAD THE DEALERSHIP THAT I BOUGHT IT FROM INSPECT IT AND I WAS ADVISED TO CHANGE THE CRANKSHAFT POSITION SENSOR AND THE BATTERY. I CHANGED BOTH AND THE THE MOTOR RAN FINE FOR AROUND 3000 MILES. I WAS DRIVONG DOWN THE HIGHWAY AT 60MPH WHEN THE VEHICLE SHUT OFF WITH NO WARNING, OIL LAMP OR CHECK ENGINE LIGHT. THE VEHICLE WOULDN'T START UP AFTER STALLING. TOWED THE VEHICLE TO MY BROTHER'S HOUSE, TRIED TO START IT A FEW DAYS LATER, WHEN IT CRANKED OVER THERE WAS A HORRIBLE SCREACHING SOUND FOLLOWED BY KNOCKING FROM THE ENGINE. TOWED THE CAR INTO KIA IN WACO AND THEY HAVE DENIED REPAIRS BECAUSE MY VEHICLE ISN'T COVERED UNDER THE RECALL. I RECIEVED THE RUN AROUND REGARDING WHAT EXACTLY IS BROKEN. THE ONLY ANSWER I GET IS "WE KNOW ITS GOT BROKEN PARTS ONSODE, BUT WE DON'T KNOW WHAT." I BELIEVE THAT THEY DIDN'T EVEN PERFORM AN INSPECTION, JUST DENIED BASED ON NOT RECALLED UNDER VIN. KIA SENT ME AN INTERIM NOTICE AS WELL AS ANOTHER NOTICE STATING MY ENGINE WILL BE COVERED FOR 10 YEARS AND 120K MILES DIE TO THE ENGINE BEARING CLEARANCE ISSUE. KIA DOESN'T HAVE A RECORD OF NOTIFIED VEHICLE OWNERS AMD IS TELLING ME I'M LYING BY SAYING I RECIEVED ANY NOTIFICATION BECAUSE THEY HAVE NO RECORD. ITS ALREADY BEEN PROVEN THAT KIA HAS HID THE DEFECTIVE INTERNAL ENGINE PARTS. I WAS QUOTED $7300 FOR AN ENGINE WITHOUT LABOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112260July 18, 2018ENGINE
LESS THAN 3000 MILES AFTER KIA DID A OIL CHANGE COVERED UNDER WARRANTY FOR ENGINE RECALL DID I FIND OUT THAT MY ENGINE WAS COMPLETELY OUT OF OIL. THE DEALERSHIP TOOK MY VEHICLE AND AFTER 3 MONTHS A NEW ENGINE WAS PUT IT. I GOT THE VEHICLE BACK STILL EXPERIENCING PROBLEMS WITH THE VEHICLE ROUGH IDLING, PROBLEMS ACCELERATING AND SPUTTERING WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111999July 17, 2018EXTERIOR LIGHTING
AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS FLAW IN THE DESIGN. I HAVE A CASE LOGGED WITH KIA AND THEY SAY THAT THE DESIGN CANNOT CHANGE AND THAT THEY HAVE MANUFACTURED OVER 10,00+ OF THESE VEHICLES. THIS IS A BRAND NEW CAR AND IT IS VERY POORLY DESIGNED AND VERY UNSAFE TO DRIVE IN THE EVENING. EVERYONE NEEDS TO KNOW THIS AND NOT BUY THIS CAR, I ALSO NOW HAVE TO FIGHT WITH KIA TO GET MY MONEY BACK WHICH WILL NOT BE FUN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111648July 16, 2018POWER TRAIN
I BOUGHT THE SORENTO USED 2 MONTHS AGO,IT HAS 76,000 MILES ON IT. HAS DRIVEN FINE UP UNTIL NOW. IT SEEMS TO STRUGGLE GOING UP HILLS, NO POWER, AT RANDOM TIMES WHICH ARE MORE FREQUENT NOW IT HESITATES LIKE IT WANTS TO STALL , THEN JERKS AND THEN GOES BACK TO DRIVING FINE. IT SEEMS TO HAVE THIS ISSUE AROUND 40-50 MILES PER HOUR. I BROUGHT IT TO BE LOOKED AT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. FEELING VERY FRUSTRATED , THIS IS A SAFETY ISSUE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111708July 16, 2018ENGINE
JUNE 23 DRIVING ON THE FREEWAY POPPING NOISECOMING FROM WHAT SOUNDED LIKE UNDER THE CAR RED ENGINE SYMBOL COMES ON IN THE LOWER LEFT HAND CORNER OF DASH IMMEDIATELY BEGIN GETTING OVER SECOND POPPING OCCURS WITHIN 10-15 SECONDS RED OIL LAMP LIGHT COMES ON RIGHT HAND SIDE OF DASHBOARD SMOKING FROM VEHICLE HAPPENS IMMEDIATELY GET TO SIDE OF FREEWAY ATTEMPT TO TURN OFF CAR RESTARTS ATTEMPT AGAIN TURNS OFF IMMEDIATELY GET OUT OF CAR AND RUN TOWARDS GOOD SAMARITAN WHO WITNESSES ENTIRE THING STOPS AND STAYS WITH ME ENTIRE TIME 911 CALLED ANOTHER VEHICLE PULLS OVER AS FRONT OF VEHICLE IS FULLY ENGULFED IN FLAMES AND ATTEMPTS TO EXTINGUISH FIRE BUT TO NO AVAIL FIRE TRUCKS AND FREEWAY ROADSIDE ASSISTANCE COME WITHIN 10 MINUTES OF INCIDENT EXTINGUISH FRONT OF MY VEHICLE VEHICLE TOWED IN MOTION AT BEGINNING ON FREEWAY PULLED OVER AND GOT OUT ON SIDE OF FREEWAY NHTSA RECALL NUMBER17V224 MAY AND OCTOBER 2017 JUST HAD 105,000 MILE MAINTENANCE DONE AT RALLY KIA ON JUNE 11 COULD NOT UPLOAD PICTURES SAID FILE MUST BE ONE OF THE TYPES SPECIFIED ABOVE. AM I ABLE TO SEND THEM VIA ANOTHER WAY?
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11111767July 16, 2018ENGINE
THE ENGINE STARTED ON FIRE IN FEBRUARY 2018 AT THREE WEEKS TRYING KIA HELP ME FIX THE SEDONA IN FARMINGTON NEW MEXICO WE TOOK IT AND FIXED IT WHEN I WENT AND PICKED IT UP THE KEY IN FARMINGTON FIXED IT ENGINE WASN'T TIGHT THOSE BOLTS MISSING AND YOU MOVE THE CAR ON THE STREET IN THE SUV SHAKE AND RATTLE IN THE ENGINE SO I CALL KIA THE 800-NUMBER I SPOKE TO [XXX] HIS NUMBER IS [XXX] I HAD A HARD TIME WITH HIM TOO IT TOOK TWO MONTHS FOR THEM TO WORK ON IT NOW I'M TRYING TO GET MY MONEY BACK FROM RENTING A CAR I TRY TO TAKE IT BACK TO HIM BECAUSE THE ENGINE LIGHT WILL STAY ON MY GRANDBABIES ARE VERY SCARED TO GET IN THE VEHICLE I TOLD HIM HE SAYS GRADUALLY THEY'LL GET BETTER WELL ANOTHER WORDS HE DIDN'T CARE LESS I'M NOT SURE WHAT I SHOULD DO I HOPE THIS ONE SOMEONE FROM HERE CAN HELP ME MY NUMBER IS [XXX] MY NAME IS [XXX] ALBUQUERQUE NEW MEXICO THANK YOU PLEASE CALL ME BACK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11111386July 15, 2018SUSPENSION
FRONT LEFT SPRING CRACKED. CAR WAS ONLY DRIVEN FOR RESIDENTIAL USE ON PAVED ROADS, UNDER 50K MILES. THE KIA DEALERSHIP NEVER FOUND THE ISSUE DURING ROUTINE INSPECTIONS, MAVIS DISCUNT TIRE STORE FOUND THE PROBLEM WHILE CHANGING TIRES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111455July 15, 2018ENGINE
WE WERE DRIVING ON THE 10 EAST FROM CALIFORNIA HEADING HOME TO PHOENIX, AZ ON JUNE 14TH. AT APPROX. 12:30PM PST AT A CRUISING SPEED OF 75 MPH WE APPROACHED THE LONG STEP HILL AND HALF WAY UP THE HILL THE ENGINE CEASED. WE WERE DRIVING IN THE LEFT LANE AND THE RIGHT LANE HAD MANY SEMI- TRAILER TRUCKS PASSING US. LUCKILY WE WERE ABLE TO DRIFT THE SORENTO WITH NO ENGINE POWER TO THE RIGHT SIDE OF THE SAFETY SHOULDER- THIS COULD HAVE BEEN A SITUATION WITH MY WIFE, ME AND MY 11 YEAR DAUGHTER AS FATALITIES SINCE LOSING POWER UP FILL AS SEMI-TRAILER TRUCKS PASS YOU BY IS EXTREMELY DANGEROUS AND PERILOUS. WE HAD TO GET A TOW TRUCK TO TOW THE KIA TO AN INDEPENDENT MECHANIC IN BERMUDA DUNES. HIS ANALYSIS WAS THE ENGINE WOULD NOT CRANK OVER/NO SIGNS OF OVER HEATING, BATTER LEVELS IN GOOD CONDITION, AND ENGINE COMPLETELY SEIZED. WE HAD TO TOW THE SORENTO ON JUNE 15TH TO PALM SPRINGS KIA DEALERSHIP WHERE THE CAR HAS BEEN UP TO THIS REPORT'S WRITING JULY 15TH -- ONE FULL MONTH. KIA PALM SPRINGS RAN THEIR TEST AND SAID THE ENGINE DID CEASE UP BUT NO "SLUDGE" IN THE OIL HENCE NO OIL ISSUES. WHEN I ASKED FOR THE TECHNICIAN'S REPORT- MONICA AT PALM SPRINGS KIA SAID THERE WAS NO REPORT AVAILABLE FOR ME TO REVIEW.. MONICA ENTERED A " GOOD WILL SERVICE CASE" FOR ME . I HAD TO CONTACT KIA CONSUMER AFFAIRS A TOTAL OF 10 TIMES BEFORE FINALLY AN ESCALATED AFFAIR MANAGER LYLE CLARK SAID KIA MOTORS INC. WILL NOT BE OFFERING ANY ASSISTANCE IN REPLACING THE ENGINE OR ANY HELP AND THAT BASICALLY I HAVE TO TAKE UP MY CASE WITH PALM SPRINGS KIA-- WHO BY THE WAY ADVISED I CONTACT KIA CONSUMER AFFAIRS IN THE FIRST PLACE. NO OWNERSHIP, ACCOUNTABILITY OR COMPASSION BY KIA. MANY KIA ENGINES ARE CEASING AND ONE DAY FATALITIES WILL HAPPEN. NOW I HAVE A BROKEN KIA IN PALM SPRINGS AND THE TERRIBLE FEELING OF BEING DISMISSED BY KIA AND THEY ONLY WANT ME TO FIX IT SO THEY CAN GET PAID FOR THIS INDIGNITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111480July 15, 2018ELECTRICAL SYSTEM, EXTERIOR LIGHTING
OUR INTERIOR LIGHTS QUIT WORKING SHORTLY AFTER PURCHASING THE VEHICLE SO WE HAD IT REPAIRED. 2 WEEKS LATER WE HAD AN ELECTRICAL FIRE AND DAMAGE TO WIREING THE MECHANIC DIDN'T REPLACE. $5,000 LATER, NOW THE HEADLIGHTS FLICKER WHILE DRIVING IF YOU USE THE TURNING SIGNAL. HUGE SAFETY ISSUE!!!! ALSO WHILE DRIVING THE CAR OUT OF THE BLUE JERKS QUICK AND HARD. WE DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11111110July 13, 2018FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT HEARD AN ABNORMAL NOISE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. AFTERWARDS, FLAMES EMERGED FROM THE FUEL TANK AND THE VEHICLE BLEW UP. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,555. *TT
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11111117July 13, 2018STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 218,000. **TR *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11111193July 13, 2018ENGINE, UNKNOWN OR OTHER
WHEN THE IGNITION IS STARTED WITH THE CAR IN PARK, THE VEHICLE VIBRATES REALLY HARD AS IF IT WANTS TO CUT OFF. THIS HAS OCCURRED WITH 3/4 TANK OF GAS AND 1/4 TANK OF GAS. WITH THE VEHICLE VIBRATING, THE CAR IS PLACED IN "D" DRIVE AND THE FOOT IS APPLIED TO THE ACCELERATOR FOR ACCELERATION BUT THE VEHICLE DOES NOT MOVE. THE VEHICLE IS THEN PLACED BACK INTO "P" PARK AND THE VEHICLE CONTINUES TO VIBRATE UNTIL IT SHUTS OFF. THIS ISSUE HAS BEEN REPORT TO DEAN MCCRARY KIA IN MOBILE, AL ON SEVERAL OCCASIONS AND I WAS TOLD IF THE VEHICLE DOES NOT HAVE A CODE WHEN IT IS BROUGHT INTO SERVICE THERE IS NOTHING THEY CAN DO. I DID EXPLAIN THAT WHEN THE ISSUE OCCURS IT ONLY LAST FOR A FEW MINUTES THEN THE VEHICLE RUNS OK UNTIL THE ISSUE OCCURS AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110889July 12, 2018ENGINE
WE BOUGHT OUR CAR IN OCTOBER 2016. DURING OUR TRANSITION FROM NEW YORK TO GEORGIA OUR ENGINE FAILED ON US. MY HUSBAND AND I TOOK IT TO A KIA AUTOBODY SHOP IN GREENVILLE SOUTH CAROLINA. THEY FIXED IT FREE OF CHARGE DUE TO A RECALL ON OUR SPECIFIC YEAR, MAKE AND MODEL OF OUR CAR. WE THEN PROCEEDED AS USUAL TAKING CARE OF IT GETTING THE STANDARD OIL CHANGE AND CHECK UPS. THERE WERE NO SIGNS OR WARNINGS FOR WHAT WOULD HAPPEN FOUR MONTHS AFTER. ON JULY 10, 2018 AT 2:45 PM MY HUSBAND WAS DRIVING ON THE EXPRESSWAY I20 E HEADING HOME. THE CAR STARTED SHAKING MY HUSBAND PULLED OVER. THERE WAS BLACK SMOKE COMING OUT OF THE CAR. HE TURNED THE CAR OFF AND STEPPED OUT A FEW SECONDS AFTER OUR CAR EXPLODED ON HIM. COUNTING OUR BLESSINGS THAT HE, NOR I AND OUR THREE KIDS WERE NOT IN THE CAR. WE REPORTED TO KIA THAT SAME DAY. WE ARE CURRENTLY WAITING TO HEAR BACK FROM SOME ONE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0