Kia Sorento Complaints

10,397 consumer complaints on file.

#11162142December 18, 2018
ELECTRICAL SYSTEM
THE CAR WILL BE OFF AND LOCKED AND ALL THE LIGHTS WILL PERIODICALLY COME ON. THIS HAS HAPPENED ABOUT 15TIMES IN THE 2YRS WE HAVE OWNED IT. THE DEALERSHIP HAS BEEN INFORMED. WE WERE TOLD THE KIA'S ON THE LOT DO THE SAME THING AND THEY DON'T KNOW WHY????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162330December 18, 2018
ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 KIA SORENTO. EVER SINCE THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO, THERE HAD BEEN AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. ALSO, THE STEERING WHEEL MADE A LOUD POPPING NOISE THAT CAUSED IT TO VIBRATE. THE FAILURES OCCURRED UPON STARTING THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (5819 US-19, NEW PORT RICHEY, FL 34652), BUT WAS NOT DIAGNOSED OR REPAIRED. THE STAFF STATED THAT THEY WERE TOO BUSY TO ASSIST. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 90,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162343December 18, 2018
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS WON'T WORK. THE HIGH BEAMS ARE FINE. TOOK TO THE DEALER AND THEY SAID THAT IT WAS A MALFUNCTION IN THIS MODEL HEADLIGHTS BUT IT'S NOT COVERED AND IT WAS THE ONLY YEAR THEY USED THESE HEADLIGHTS. SO THEY TOLD ME IT'S GOING TO COST $2000 TO FIX MY HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162013December 17, 2018
STRUCTURE:BODY
WENT TO GET IN VEHICLE AND DRIVER SIDE DOOR WON'T OPEN FROM OUTSIDE USING KEY FOB OR USING KEY ENTRY. I HAD TO CRAWL FROM PASSENGER SIDE TO ENTER VEHICLE. THIS IS A SAFTY HAZARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162073December 17, 2018
ENGINE
TAKATA RECALL. I HAVE A 2015 KIA SORENTO. AT ABOUT 76,000 MILES, THE ENGINE BEGAN TO BURN OIL. I HAD IT CHECKED FOR A LEAK, BUT THE MECHANICS COULDN'T FIND ANYTHING. WHEN I START THE ENGINE, BLUE SMOKE EMITS FROM THE TAIL PIPE. I AM LOOSING ABOUT A QUART OF OIL EVERY 200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162078December 17, 2018
STEERING
SHORTLY AFTER BUYING THE KIA IT DEVELOPED A PROBLEM WHERE THE STEERING WHEEL WOULD STICK WHEN ATTEMPTING TO TURN LEFT OR RIGHT. IT TAKES A LITTLE EXTRA EFFORT TO MOVE THE WHEEL PAST THESE STICKING POINTS MOSTLY AT 12 O'CLOCK POSITION AND IT GRADUALLY BECOMES MORE DIFFICULT THE FASTER THE CAR TRAVELS. AT HIGHWAY SPEEDS THIS IS QUITE TROUBLESOME AND DANGEROUS AS THE PROBLEM IS AMPLIFIED. WHILE TRAVELING IN TRAFFIC AT HIGHER SPEEDS,WINDY CONDITIONS,SEARCHING YOUR MIRROR TO CHANGE LANES,ETC., IF THE CAR WANDERS SOMETIMES IT CAUSES ME TO OVER CORRECT WHICH IN TURN CAUSES ANOTHER OVER CORRECTION TO RETURN TO THE LANE . I HAVE HAD THESE PROBLEMS ON THE HIGHWAY AND CANNOT FIND A WAY TO ADJUST. THIS SEEMS TO BE AN INTERMITTENT PROBLEM BUT IF IT HAPPENS IT STAYS FOR THE DURATION OF THE DRIVE, IT MAY OR MAY NOT BE THERE NEXT TIME. A RECENT INCIDENT HAS CAUSED ME TO NOTIFY KIA AND NHTSA. THERE WAS NO ACCIDENT NO ONE WAS HURT BUT OVER CORRECTING CAUSED AN INCIDENT THAT SHOOK UP MY WIFE AND I AS I COULD HAVE EASILY LOST CONTROL ON THAT HIGHWAY, IN TRAFFIC AT THAT SPEED AT NIGHT. WE ENDED UP TAKING BACK ROADS. I HAVE BEEN TO THE DEALER WHERE I BOUGHT THE CAR BUT THEY FOUND NOTHING. A TECHNICIAN TOLD ME TODAY THAT I PROBABLY NEED TO GET USED TO THE ELECTRIC POWER STEERING. AFTER A YEAR NOW? HE APPARENTLY KNEW SOMETHING AND HAS ANSWERED SIMILAR QUESTIONS AS I BELIEVE THAT NOT ALL KIA'S HAVE ELECTRIC POWER STEERING. IT AMY ALSO BE WEATHER RELATED SINCE IT SEEMED TO RETURN AS THE WEATHER HAS GOTTEN COLDER. I HAVE SEARCHED ON LINE AND HAVE FOUND OTHERS WITH SIMILAR PROBLEMS WITH HYUNDAI AS WELL. I'M LEAVING THE CAR WITH A KIA DEALER 12/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162091December 17, 2018
ENGINE
DRIVING FINE, CAME TO A STOP SIGN, STOPPED, PUSH ACCELERATOR AND ENGINE REVVED TO HIGH RPMS BUT DID NOT MOVE. VEHICLE BEGAN TO MOVE BUT LACKED POWER. ABOUT 150 YDS UP THE ROAD, ALL DASHBOARD LIGHTS CAME ON AND VEHICLE SHUT DOWN, LEAVING VEHICLE HALF WAY IN THE ROAD ON A STEEP, BLIND HILL. 37 DEGREES OUTSIDE- VEHICLE WOULD NOT START. FOUR YEAR OLD CHILD IN THE CAR AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161323December 14, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE BLEW OUT AND MADE A LOUD NOISE. ALSO, THE BRAKES FAILED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE, BUT MANAGED TO PULL THE VEHICLE OVER. THE ENGINE SPRAYED OIL ALL OVER THE GROUND. THE VEHICLE WAS TOWED TO PARKSIDE KIA (9929 PARKSIDE DR, KNOXVILLE, TN 37922, (844) 755-6461). THE DEALER WANTED THE CONTACT TO PAY OVER $2,000 TO DETERMINE WHO WAS RESPONSIBLE FOR THE ENGINE FAILURE. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAULTY ENGINES THAT WERE SHIPPED FROM KOREA; HOWEVER, THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 73,337.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161343December 14, 2018
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. SOME GLASS FELL INTO THE CAR AND LARGE CHUNKS WERE THROWN BEHIND ME INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161355December 14, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING TO HER RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS OF THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161372December 14, 2018
EXTERIOR LIGHTING
WIRING IS BAD FOR HEADLIGHTS, MELTED THE HEADLIGHT ASSEMBLY. REPLACED THAT AND THEN IT MELTED THE WIRES CONNECTED TO THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161405December 14, 2018
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161461December 14, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHT SOCKET KEEPS MELTING AFTER REPLACING. FIRE HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161224December 13, 2018
ELECTRICAL SYSTEM
SINCE PURCHASE, ON THREE OCCASIONS DO REAR DOORORS LOCKED IN THE CLOSED POSITION. THE FRONT 2 DOORS AND THE REAR DOOR ON THE DRIVER'S SIDE. EACH FRONT DOOR WAS FIXED BY KIA WITH NO EXPENSE TO OWNER. THEY REFUSE TO REPAIR THIS REAR DOOR STATING IT WILL COST THE OWNER APX. $ 1,800. THIS IS A REAL DANGER SINCE PASSENGERS IN THE REAR SEATS CANNOT EXIT CAR IN AN EMERGENCY. DOOR CANNOT BE OPENED UNDER ANY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161228December 13, 2018
STEERING
STICKING STEERING THEN GIVES WHEN CONSTANT PRESSURE APPLIED MAKING A SIGNIFICANT SUDDEN STEERING MOVEMENT. HAPPENS WHEN DRIVING. SEEMS MORE ON RIGHT THAN LEFT. STARTED NOTICING IT A COUPLE OF MONTHS AGO. HAVE NOT CHANGED ANYTHING. HAPPENS WHEN EVER DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161244December 13, 2018
STEERING
COMPLAINED ABOUT STEERING WHEEL STICKING FOR THE LAST YEAR. DRIVING ON THE FREEWAY AT 70 MPH YESTERDAY MOVED INTO THE LEFT LANE TO PASS ANOTHER VEHICLE. I'M NOW IN THE LEFT LANE ABOUT TO PASS THE OTHER VEHICLE AND I NEEDED TO MAKE A LANE CORRECTION TO THE RIGHT HOWEVER THE STEERING WHEEL WAS STUCK AND I HAD TO PULL HARD ON THE STEERING WHEEL AND THE STEERING WHEEL BROKE LOOSE AND MY VEHICLE VEERED TO THE RIGHT AND CAME WITHIN INCHES OF STRIKING THE VEHICLE I WAS PASSING. SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161189December 13, 2018
AIR BAGS
TAKATA RECALL ON 12/6/18 I WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR WHEN I REAR ENDED A STOPPED OR SLOW MOVING VEHICLE ON THE EXPRESSWAY. MY CAR WAS HEAVILY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED ABOUT THIS ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11160893December 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROMEO KIA OF KINGSTON (111 SCHWENK DR, KINGSTON, NY 12401, (845) 477-5400) WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD FRACTURED THROUGH THE MIDDLE OF THE ENGINE ASSEMBLY AND METAL FRAGMENTS WERE PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160968December 12, 2018
UNKNOWN OR OTHER
MY REAR DRIVER SIDE DOOR STOPPED OPENING FROM THE OUTSIDE A FEW MONTHS AGO - CHILD LOCK IS NOT ON. YESTERDAY, MY DRIVERS SIDE DOOR STOPPED OPENING. APPARENTLY THIS IS A MAJOR ISSUE WITH THE KIA SORENTO. WHAT WOULD I DO IF I WAS IN ACCIDENT AND CAN'T PHYSICALLY GET IN CAR TO GET MY CHILD OUT. THIS IS BEYOND DANGEROUS AND UNSAFE. A RECALL NEEDS TO HAPPEN IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160986December 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING SOUND WAS HEARD FROM THE ENGINE AREA AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO KIA OF ORLANDO (9550 S. ORANGE BLOSSOM TRL, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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