Kia Sorento Service Bulletins (2025)
33 manufacturer communications on file.
- June 18, 2026•Document ID: 11033980Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA_ELE413_NOTES_R2
- Date Added:
- June 18, 2026
- Manufacturer:
- KIA
SummaryRELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.
Associated Products (8)Associated Documents - May 28, 2026•Document ID: 11033217Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE422
- Date Added:
- June 3, 2026
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
Associated Products (67)Associated Documents - April 24, 2026•Document ID: 11031940Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA_ELE413_NOTES_R1
- Date Added:
- May 1, 2026
- Manufacturer:
- KIA
SummaryRELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.
Associated Products (6)Associated Documents - April 14, 2026•Document ID: 11031906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE417
- Date Added:
- May 1, 2026
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
Associated Products (40)Associated Documents - April 1, 2026•Document ID: 11030379Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB_ENG264
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC.
Associated Products (5)Associated Documents - March 26, 2026•Document ID: 11030386Warranty Program/ExtensionELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_OWNR
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), and 2022-2025 MY Sorento Plug-in Hybrid (PHEV) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030389Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_TSB
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table below. The affected vehicles may experience an unusual or different horn sound than normal, or an inoperative horn, caused by corrosion inside the electric horn and/or carbonization of the contact point. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030388Warranty Program/ExtensionELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_REIMB
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030387Warranty Program/ExtensionELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_QA
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030385Warranty Program/ExtensionELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_DPSM
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030383Warranty Program/ExtensionELECTRICAL SYSTEM
- Mfr Comm. #:
- WTY042_DP
- Date Added:
- April 1, 2026
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025.
Associated Products (5)Associated Documents - March 24, 2026•Document ID: 11030341Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA_ELE413
- Date Added:
- March 31, 2026
- Manufacturer:
- KIA
SummaryRELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 K5 and 2025 Sorento vehicles. This update is designed to improve the vehicle’s network communication performance. Additional information: This OTA will be rolled-out to all eligible K5 and Sorento vehicles with an active Kia Connect account.
Associated Products (2)Associated Documents - March 20, 2026•Document ID: 11030344Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE413
- Date Added:
- March 31, 2026
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. Kia has identified that Connected Car Services (CCS) functionality may intermittently fail due to temporary DCU communication issues. This condition can impact convenience and connectivity features by causing the Remote Start and Remote Climate functions to become inoperative, prevent vehicle status updates in the Kia Access app, and interrupt connected navigation routing services.
Associated Products (10)Associated Documents - December 9, 2025•Document ID: 11026698OtherBACK OVER PREVENTION: WARNINGS
- Mfr Comm. #:
- PS797
- Date Added:
- December 18, 2025
- Manufacturer:
- KIA
SummaryPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
Associated Products (60)Associated Documents - November 13, 2025•Document ID: 11025941Service CampaignENGINE
- Mfr Comm. #:
- SC353_OWNR
- Date Added:
- December 2, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC353) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Sorento vehicles, manufactured from December 18, 2024 through February 24, 2025, to replace the engine with a new one.
Associated Products (1)Associated Documents - November 11, 2025•Document ID: 11025944Service CampaignENGINE
- Mfr Comm. #:
- SC353_QA
- Date Added:
- December 2, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC353) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC353.
Associated Products (1)Associated Documents - November 11, 2025•Document ID: 11025943Service CampaignENGINE
- Mfr Comm. #:
- SC353_DP
- Date Added:
- December 2, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC353) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on 11 units of 2025 MY Sorento vehicles, manufactured from December 18, 2024 through February 24, 2025, to replace the engine with a new one.
Associated Products (1)Associated Documents - November 11, 2025•Document ID: 11025942Service CampaignENGINE
- Mfr Comm. #:
- SC353_DPSM
- Date Added:
- December 2, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO () - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on 11 units of 2025 MY Sorento vehicles, manufactured from December 18, 2024 through February 24, 2025, to replace the engine with a new one.
Associated Products (1)Associated Documents - November 11, 2025•Document ID: 11025939Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SC353_TSB
- Date Added:
- December 2, 2025
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: ENGINE REPLACEMENT FOR COOLANT LEAK (SC353) - This bulletin provides information to address an engine coolant leak concern on certain 2025MY Sorento (MQ4a) vehicles equipped with a 2.5L Theta III T-GDI engine produced from December 18, 2024 through February 24, 2025 (see the list of 11 affected VINs below). The engine block in the subject vehicles may have a fracture, which can result in a coolant leak. Over time, continuing to operate the vehicle with this condition may result in an ‘Engine Overheated’ warning message displayed on the instrument cluster and cause damage to the vehicle’s engine.
Associated Products (1)Associated Documents - May 3, 2025•Document ID: 11018158Service CampaignSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC339_OWNR
- Date Added:
- May 8, 2025
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC339) - OWNER NOTIFICATION (SC339) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, based on the inspection results, replace the right-hand 2nd-row seat cushion wire harness on certain 2024-2025 MY Sorento X-Line SX Prestige AWD and X-Pro SX Prestige AWD vehicles equipped with heated 2nd-row Captain’s Chairs. In addition, dealers will reroute the wiring harness and install additional protective covering to prevent damage to the wiring.
Associated Products (2)Associated Documents