Kia Sedona Complaints

2,536 consumer complaints on file.

#10262565March 20, 2009
STEERING
TL*THE CONTACT OWNS A 2005 KIA SEDONA. WHILE DRIVING APPROXIMATELY 35 MPH OR LESS ON NORMAL ROAD CONDITIONS, THE CONTACT EXERTED MUCH EFFORT TO MAKE A LEFT TURN. THE VEHICLE STEERED IN ONE DIRECTION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO MANEUVER THE STEERING WHEEL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS POSSIBLY RELATED TO THE RACK AND PINION. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. RECENTLY, THE STEERING WHEEL LOCKED UP WHILE THE VEHICLE WAS IN OPERATION. THERE WERE NO JURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURES AND STATED THAT THEY WERE CONTRIBUTED TO THE INTERMITTENT JOINT SHAFT, WHICH WAS A COMMON DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261945March 15, 2009
STEERING
2002 KIA SEDONA. 66,000 MILES. STEERING WAS BINDING. FELT LIKE POWER STEERING HAD GONE OUT. WOULD NOT RETURN TO CENTER AFTER CORNERING. HAD TO EXERT FORCE TO STRAIGHTEN VEHICLE BACK OUT. TAKEN TO KIA DEALER FOR DIAGNOSIS AND REPAIR. TOLD THAT STEERING COUPLER WAS DEFECTIVE. REPLACED SHAFT ASSEMBLY-INTERMEDIATE 1 0K52Y-32-090. TOLD ALIGNMENT WOULD ALSO BE REQUIRED AFTER THIS REPAIR. FRONT WHEEL BEARINGS WERE ALSO REPLACED. TOTAL COST. 560.80. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261784March 13, 2009
SERVICE BRAKES, HYDRAULIC
BRAKES SQUEALED AT SLOWER SPEEDS. BRAKES REPLACED USING KIA PARTS TWICE IN 2 YEARS. EVENTUALLY, BRAKING AT HIGH SPEEDS (OVER 35MPH & ON HWY) CAUSED VAN TO SHAKE EXCESSIVELY, AND STEERING WHEEL TO VIBRATE, ALONG WITH RETURN OF SQUEALING NOISE AT LOWER SPEEDS. KIA PARTS USED AGAIN TO REPLACE BRAKE DISCS, ROTORS 01/09. WITHIN ONE MONTH THE SQUEALING AND THEN SHAKING PROBLEMS RETURNED. GOODYEAR FOUND OTHER REPORTS OF THIS SAME PROBLEM AND REPLACED THE KIA PARTS WITH AN UPGRADED AFTERMARKET BRAND OF PARTS. NO PROBLEMS SINCE! WE HAVE ALSO HAD TO REPLACE TIRES 3 TIMES BEFORE THIS LATEST FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261041March 7, 2009
SEATS
MY 12 YEAR OLD DAUGHTER WAS ADJUSTING THE SEAT BACK IN THE REAR ROW OF THE KIA SEDONA - WHEN SHE UNLATCHED THE ADJUSTMENT LATCH THE REAR SEAT BACK SPRUNG FORWARD (SHE WAS FACING THE REAR TO SEE THE SEAT MOVE) WITH SUCH FORCE THAT IT HIT HER IN THE MOUTH AND DROVE HER BOTTOM BRACES THROUGH HER BOTTOM LIP - SHE REQUIRED IMMEDIATE MEDICAL ATTENTION TO UNHOOK THE BRACES AND THEN PLASTIC SURGERY TO CLOSE THE WOUND (6 STITCHES IN BOTH THE INSIDE AND OUTSIDE OF HER MOUTH). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10261059March 7, 2009
LATCHES/LOCKS/LINKAGES
DOOR HANDLES, PASSENGERS AND DRIVER, FRONT AND BACK. HANDLES IN THE FRONT HAVE BOTH BEEN REPLACED ONCE, AND THE NEW ONES ARE NOW DEFECTIVE AND WILL NOT OPEN FROM THE INSIDE. REAR PASSENGER DOOR HANDLES ARE BROKEN ON THE OUTSIDE. IF THE VEHICLE WAS IN AN ACCIDENT AND NEEDED TO BE EXITED QUICKLY, OR ENTERED QUICKLY, THIS POSES A SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259449February 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO SHIFT INTO THE PROPER GEAR. THE VEHICLE APPEARS TO BE IN NEUTRAL WHEN THIS OCCURS. PRIOR TO AND DURING THE FAILURE, THE ENGINE WARNING INDICATOR IS NOT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DUPLICATE THE FAILURE AND PROVIDE A SUFFICIENT REMEDY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 39,849. UPDATED 03/17/09 *LJ UPDATED 03/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258714February 15, 2009
SEAT BELTS
I HAD A FEW OCCASIONS WHERE THE MIDDLE ROW SEATBELTS LOCKED UP AND IT TOOK AWHILE FOR THEM TO UNLOCK SO I COULD BUCKLE MY CHILDREN IN. OVER A WEEK AGO ONE LOCKED UP AND WE COULDN'T GET IT TO UNLOCK. I HAD TO TAKE MY CAR TO THE DEALERSHIP AND IT TURNED OUT I NEEDED TO HAVE THREE (BOTH MIDDLE ROW ONE REAR ROW) SEATBELT REPLACED. ALL NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257989February 8, 2009
STEERING
WHILE DRIVING, I NOTICED THE STEERING STARTED TO GET MORE AND MORE HARD TO CORRECT WHILE TURNING. AS YOU ARE TURNING THE WHEEL STICKS, THEN GIVES AND STICKS AGAIN. WHILE IN THE STUCK POSITION, IF YOU DO NOT TURN THE WHEEL HARDER, THE VAN WILL CONTINUE TO LEAD IN THE DIRECTION. WE TOOK THE VAN IN FOR INSPECTION, AND WERE TOLD IT WAS THE POWER STEERING PUMP. THEY REPLACED IT, BUT WE OUT OF THE 60,000 MILE WARRANTY. THANKFULLY WE BOUGHT THE EXTENDED WARRANTY, SO IT ONLY COST US THE $100 DEDUCTIBLE. THEY THEN TOLD US THE POWER STEERING BELT NEEDED REPLACED, BUT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. AFTER WE RECEIVED THE VAN BACK, IT CONTINUED TO DO THE SAME. WE ARE TAKING THE VAN BACK IN FOR SERVICE AND COMPLAINT TOMORROW. HOPEFULLY THEY GET IT RIGHT THIS TIME. THIS IS NOT SOMETHING TO THINK YOU GOT IT RIGHT THE FIRST TIME, HAS TO BE ABSOLUTELY RIGHT THE FIRST TIME. ESPECIALLY WHEN YOU HAVE 2 SMALL KIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257913February 6, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER
2006 KIA SEDONA WINDSHIELD WIPERS MOTOR HAS A DESIGN FLAW. *NJ THE CONSUMER STATED DURING A RAINSTORM ACCOMPANIED BY HIGH WINDS THE WINDSHIELD WIPERS SIMPLY STOPPED WORKING. THE CONSUMER WAS TOLD THE WIPERS BECAME LOOSE BECAUSE OF AN OFFENDING NYLON DEVICE WHICH WAS SIMPLY PRESSED ONTO THE WINDSHIELD WIPER DRIVE MOTOR. IN ORDER TO AVOID DAMAGE TO THE WINDSHIELD WIPER MOTOR, THE DEVICE WAS DESIGNED TO POP OFF UNDER PRESSURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257593February 5, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE SEAT BELT CAME APART AND WAS NOT PROPERLY SECURING HER CHILD SEAT. THE CLIP THAT ENTERS THE LATCH ON THE SEAT BELT WAS THE PART THAT FAILED. SHE ALSO NOTICED THAT THE OTHER SEAT BELTS IN HER VEHICLE WERE BEGINNING TO FAIL IN THE SAME MANNER. THE DEALER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 123,632. UPDATED 03/12/09. *LJ THE SEAT BELT CLIP THAT HELD THE SEAT BELT WHEN LATCHED, BROKE OFF. IT WAS THE PART THAT WAS ATTACHED TO THE ACTUAL SEAT. THE INSIDE WIRES WERE FRAYED. UPDATED 03/16/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256609January 28, 2009
STEERING
STEERING BINDS WHEEL DOES NOT RETURN FROM CORNERING/TURNING AS IT NORMALLY WOULD. STEERING BINDING MAKES NORMAL HANDLING DIFFICULT. REPAIR SHOP SPRAYED STEERING KNUCKLE/JOINT WITH LUBRICANT BUT AFTER A 2 MONTH PERIOD THE STEERING IS BINDING ONCE AGAIN. THIS IS A RECURRING ISSUE AND A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255160January 15, 2009
STEERING, ENGINE AND ENGINE COOLING:ENGINE
2003 KIA SEDONA - MILEAGE ON THIS VAN 48,177 1. STEERING STIFFNESS, MAKE IT HARD TO TURN ABOUT 90% OF THE TIME WHILE DRIVING. 2. ROUGH ENGINE - MISSED FIRE DUE TO THE COIL LEAKAGE AND ABOUT STARTED ABOUT 6-8 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254906January 13, 2009
POWER TRAIN
PROBLEMS WITH STALLING AND ROUGH SHIFTING. THIS VAN HAS BEEN IN THE SHOP 10 OR MORE TIME FOR THE SAME PROBLEM. IT HAS BEEN SERVICED AT CAPITAL KIA IN AUSTIN, TEXAS ALL 10 TIMES. THE TRANSMISSION HAS BEEN REPLACED 2 TIMES, THE MAIN COMPUTER HAS BEEN REPLACED. AIR SENSOR REPLACED. THE LIST GOES ON AND ON. MY SERVICE ADVISOR IS GENE. WHILE HE HAS BEEN HELPFUL HE IS LIMITED ON WHAT HE CAN DO. I HAVE CALLED CORPORATE SEVERAL TIMES AND THEY HAVE ADVISE THE SERVICE TECHNICIANS ON WHAT TO FIX BUT THE VAN IS STILL NOT WORKING. WE NEED HELP IN GETTING RID OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254713January 12, 2009
STEERING
2004 KIA SEDONA EX. I HAVE HAD THE POWER STEERING PUMP REPLACED (UNDER 60K MILE WARRANTY) BECAUSE STEERING GOT TIGHT AND NOISY. NOW 5 MONTHS LATER (AND OUT OF WARRANTY) THEY TELL ME THE STEERING KNUCKLE (OR UNIVERSAL - NOT VERY SPECIFIC) NEEDS REPLACED AT A COST OF $200. I TOOK THIS TO THE DEALER FOR WARRANTY REPAIR OF THE FRONT HEEL BEARINGS (100K WARRANTY ON THESE) AND FOR EVALUATION OF THE DANGEROUS STEERING. THIS VAN SUDDENLY BECAME VERY DIFFICULT TO STEER, AND YOU ACTUALLY HAVE TO "UN-STEER" WHEN GOING AROUND A BEND. THE WHEEL WILL STAY IN THE POSITION YOU STEER IT TO AND WOULD RUN RIGHT OFF THE ROAD IF YOU DO NOT FORCE IT BACK TO CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253968January 6, 2009
STEERING:RACK AND PINION:RACK, SUSPENSION
TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253327December 31, 2008
ELECTRICAL SYSTEM
THIS MORNING MY WIFE WAS RIDING DOWN THE ROAD IN OUR 2007 KIA: SEDONA DOING 55 MILES AN HOUR, WHEN THE SIDE ELECTRIC DOOR JUST OPENED UP ON IT'S OWN. (IT WAS LOCKED.) OUR SIX YEAR OLD GRANDSON WAS SITTING THERE WITH HIS SEAT BELT ON (THANK GOD). AS YOU CAN GUESS, IT SCARED THE HELL OUT OF HIM AND MY WIFE. LAST YEAR, THIS SAME THING HAPPENED A FEW TIMES WITH THE OTHER SIDE DOOR. (ONE TIME, I WAS SITTING AT THE DOOR COMING BACK FROM WEST POINT, NY.) AS OF NOW, KIA IS HAVING PROBLEMS GETTING PARTS. (IT MIGHT BE BECAUSE OF VOLUME OF PROBLEMS.) THEY SAY IT WILL TAKE A WEEK TO GET PARTS. (KIA DOES NOT SUPPLY A FREE RENTAL.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253376December 31, 2008
STEERING
MY 2004 KIA SEDONA WITH 85,000 MILES LOST STEERING. I WAS LUCKY I WAS NOT KILLED. REPAIR SHOP STATES THAT THE SHAFT BROKE, RACK AND PINION WENT AND THE CLOCK SPRING WENT. IT APPEARS TO BE A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253018December 29, 2008
WHEELS
05V232000 - THIS MORNING MY LEFT REAR WHEEL CAME OFF MY 2003 KIA SEDONA AT THE HUB -- NOT THE LUGS AT THE HUB - FORTUNATELY I WASN'T DRIVING AT A HIGH RATE OF SPEED AND DUE TO THE NOISE IT WAS MAKING REALIZED THAT I HAD A PROBLEM. PER KIA - THE ABOVE MENTIONED RECALL DID NOT PERTAIN TO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252965December 28, 2008
ELECTRICAL SYSTEM
INITIAL OCCURRENCE WAS ON NOVEMBER 20, 2008 WHEN OUR 2008 SEDONA WAS LESS THAN SEVEN MONTHS OLD AND WITH ONLY 13000 KILOMETERS ON IT. VEHICLE STALLED WHEN TRYING TO START UP AFTER A FOUR WAY STOP. THOUGHT SOME TYPE OF FLUKE? NO FURTHER OCCURRENCES FOR TWO TO THREE HUNDRED KILOMETERS UNTIL NOVEMBER 23, 2008 WHEN STALLED WHILE TURNING AT A BUSY INTERSECTION. STALLED AGAIN AFTER PUT IN PARK AND RESTARTED. TOOK TO DEALERSHIP WHERE SERVICED ON NOVEMBER 24, 2008 -CORRECTION: "SCAN CODE P2106/P1295/P0638 AND PO236 RESET AND RE-PROGRAM - ROAD TEST ALL OK" LESS THAN 24 HOURS LATER, DURING EVENING RUSH HOUR THE SEDONA STALLED AGAIN BOTH STARTING UP AFTER HAVING BEEN STOPPED AND THEN A SHORT TIME LATER IN THE MIDST OF DRIVING AT THE POSTED SPEED LIMIT. KIA OF NEWMARKET SERVICE WAS IMMEDIATELY CONTACTED AND WE WERE ADVISED TO DRIVE THE VEHICLE OVER, IF POSSIBLE. THE SEDONA WAS RETURNED TO THE DEALERSHIP ON TUESDAY NOVEMBER 25, 2008. ON WEDNESDAY, NOVEMBER 26, 2008 KIA WAS ASKED FOR AND WAS GRANTED PERMISSION TO DRIVE OUR SEDONA HOME THAT EVENING IN AN EFFORT TO EXPERIENCE THE STALLING PROBLEM FIRSTHAND. WE WERE SUBSEQUENTLY ADVISED THAT THE VEHICLE STALLED FOR THE ADVISOR FIVE DIFFERENT TIMES. ON OR ABOUT DECEMBER 4, 2008 THE MAIN COMPUTER WAS REPORTEDLY REPLACED WITH A BRAND NEW MAIN COMPUTER TAKEN FROM A 2009 SEDONA ON THE LOT IN AN EFFORT TO RESOLVE THE PROBLEM. THE SERVICE ADVISOR ONCE AGAIN TOOK OUR SEDONA HOME AND BACK AND IT WAS REPORTEDLY RUNNING "BEAUTIFULLY" FOLLOWING THE REPLACEMENT OF THE MAIN COMPUTER. ON FRIDAY, DECEMBER 5, 2008 THE SEDONA WAS PICKED UP - THE PAPERWORK WAS NOT SIGNED AS THEY WANTED TO LEAVE IT OPEN UNTIL FOLLOW UP WAS MADE. AGAIN LESS THAN 24 HOURS LATER AFTER PICKING UP THE SEDONA THE SEDONA STALLED WHILE WE WERE DRIVING ON A BUSY STREET WITH SIX PEOPLE IN THE VAN. APPARENTLY THEY HAVE AT THE DIRECTION OF KIA CANADA TRIED SEVERAL CODES SINCE THEN. PROBLEM HAS STILL NOT BEEN DIAGNOSED AND VAN STILL AT KIA OVER ONE MONTH LATER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252845December 26, 2008
SERVICE BRAKES, HYDRAULIC
2002 KIA SEDONA ABS BEGAN ENGAGING WHEN BRAKES APPLIED AT LOW SPEEDS. WEATHER WAS NEVER A FACTOR. UNABLE TO STOP VEHICLE WITHOUT PUMPING BRAKES. THREE NEAR MISS ACCIDENTS BEFORE TAKING THE VAN INTO KIA DEALERSHIP WHERE I WAS TOLD THAT MY VEHICLE WASN'T PART OF THE 2003 RECALL FOR THIS PROBLEM EVEN THOUGH THEY AGREED THEY WERE ABLE TO DUPLICATE THE PROBLEM AND THAT IT APPEARED TO BE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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