Kia Sedona Complaints

2,536 consumer complaints on file.

#10479382October 9, 2012
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SLIDING DOORS WOULD OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE DOOR POWER MOTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478695October 5, 2012
VEHICLE SPEED CONTROL
DRIVING IN MOUNTAINS IN SOUTHWEST IN OCTOBER USING CRUISE CONTROL AT 60 MPH. THE CRUISE WAS DISENGAGED BY THE DRIVER AS A TURN APPROACHED. VEHICLE SUDDENLY ACCELERATED FULLY. BRAKES DID NOT SLOW IT AND THEY BECAME UNRESPONSIVE. DRIVER PUT VEHICLE IN NEUTRAL AND ENGINE CONTINUED TO REV PAST 6000 RPM'S. IN NEUTRAL, VEHICLE WAS ABLE TO COAST TO A STOP. AFTER A TOW TO A REPAIR SHOP, THE MECHANIC FOUND THE CRUISE CONTROL ASSEMBLY BROKE AND THE CABLE CONNECTED TO THE THROTTLE RECOILED PULLING THE THROTTLE WIDE OPEN. THE MECHANIC DISENGAGED THE CRUISE CONTROL CABLE FROM THE THROTTLE AND THE VEHICLE COULD BE DRIVEN NORMALLY WITHOUT CRUISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478769October 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED IT AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT A CODE READ P2106 LIMITED HOME MODE AND P0638 THROTTLE ACTUATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WOULD CONTACT THE DEALER FOR FURTHER INFORMATION. THE FAILURE MILEAGE WAS 11,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475822September 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT WAS TRAVELING 20 MPH WHEN THE PASSENGER SIDE SLIDING DOORS OPENED SUDDENLY AND WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED, AS THE FAILURE RECURRED A YEAR LATER. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE DEALER CONFIRMED THAT THE UNLATCH MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474233September 7, 2012
POWER TRAIN
VEHICLE HAS BEEN SUFFERING FROM CONSTANT POWER LOSS WITH ESC LIGHT ILLUMINATED. NOW IT SUDDENLY ACCELERATES WITH THE LIGHT LIGHTEST TOUCH ON PEDAL, LURCHING AS IT ACCELERATES. IT HAPPENS ESPECIALLY OFTEN WHEN ENGINE IS UNDER STRESS, SUCH AS CLIMBING UP A HILL. I WAS PARKING IN GARAGE WHEN IS RAPIDLY ACCELERATED AND MY SIDE BUMPER IN FRONT GRAZED GARAGE DOOR SIDEWALL. IT HAS ALSO HAPPENED IN REVERSE WITH REAR SIDE BUMPER NICKING SAME SPOT ON GARAGE. THIS VEHICLE IS A SAFETY NIGHTMARE. FAULT CODES P2135 AND P2106 OFTEN APPEAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473760September 4, 2012
ELECTRICAL SYSTEM
STARTED THE VEHICLE AND SMELLED SOMETHING BURNING. BLACK SMOKE WAS COMING FROM THE PASSENGER REAR BY THE WINDOW. THE ENTIRE PASSENGER REAR SIDE OF VAN BURNT AND MELTED. CAUGHT SEAT ON FIRE TOO. FIRE DEPARTMENT SAID IT WAS ELECTRICAL MAYBE STARTED IN THE REAR AC UNIT. VAN WAS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473119August 30, 2012
POWER TRAIN, SUSPENSION, FUEL/PROPULSION SYSTEM
OVER THE PAST YEAR, I HAVE REPLACED STRUTS, BUSHINGS, CV BOOTS, & COUNTLESS OTHER ITEMS ON SUSPENSION. I HAVE HAD SEDONA LOOKED @ BY MULTIPLE MECHANICS. HAVE DRIVEN AROUND W/ ME ON BOTH OCCASIONS. HAD THREE ASE CERTIFIED GUYS AT ONE TIME CHECKING EVERYWHERE FOR LOSE OR BROKEN PARTS. WE EVEN CHECKED SPARE TIRE & THE PRESSURE IN IT. WHEN I GO OVER ANY UNEVEN SURFACE, SOMETHING RATTLES OR CLUNKS UNDER THE VAN. NOT A LITTLE, A LOT! EVERYONE CAN ACTUALLY FEEL IT, NOT JUST HEAR IT. CANNOT PIN POINT LOCATION.IT SEEMS MOSTLY AROUND SPARE TIRE AREA, BUT I FEEL IT UNDER DRIVER & PASSENGER AREA TOO. MIDDLE & BACK CAN FEEL & HEAR IT. YOU CANNOT MAKE IT HAPPEN OVER THINGS LIKE SPEED BUMPS. JUST UNEVEN SURFACES. RANDOM.. SO EMBARRASSING & MAKING ME CRAZY! I ALSO HAVE HAD ON 5 OR 6 OCCASIONS WHEN DRIVING, I WILL TAKE FOOT OFF GAS AS CARS SLOW OR EXITING UP A HWY RAMP. WHEN I PUSH TO EXCEL, IT WONT CATCH BUT THE ENGINE RPMS GO CRAZY & ENGINE RACES. I HAVE TO TRY TO LET OFF & REAPPLY FOOT TO GAS TO GET IT TO GRAB. I ALMOST GOT REARENDED TWICE! IT HAPPENS FAST, SUDDENLY & FAR IN BETWEEN. SCARES ME TO DEATH. IT IS LIKE THE TRANSMISSION IS SLIPPING, BUT HAD AT DEALERSHIP LONG AGO FOR THIS & JUST LIKE THE OTHER STUFF, IF THEY CANNOT MAKE IT HAPPEN... SORRY, OUT OF LUCK! I NOW AM JUST UNDER THE 100K MARK & STILL CANNOT GET RESOLVE. CANNOT SELL A CLUNKING CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472771August 28, 2012
TIRES, TIRES:SIDEWALL
ON TUESDAY, AUGUST 14, 2012, MY WIFE TOOK OUR GRANDDAUGHTER SHOPPING. AFTER DROPPING HER OFF AT HOME, MY WIFE PROCEEDED TO DRIVE ~30 MILES HOME. ON THE WAY SHE NOTED A THUMPING SOUND COMING FROM THE FRONT PASSENGER SIDE TIRE. SHE STOPPED AT A GAS STATION ABOUT HALFWAY HOME TO CALL ME AND ASK THAT I COME OUT TO CHANGE THE TIRE. AT THAT TIME SHE NOTED A BLISTER IN THE TIRE SIDEWALL. MOMENTS LATER THERE WAS A LOUD BANG AND THE TIRE BLEW OUT WHILE SITTING AT THE GAS STATION. THE FOLLOWING DAY I TOOK THE VEHICLE BACK TO THE FIRESTONE DEALER WHERE THE TIRES WHERE PURCHASED IN THE FALL OF 2010. AFTER LISTENING TO A LITANY OF EXCUSES FOR THE FAILURE, INCLUDING; SHE (MY WIFE) MUST HAVE HIT A POT HOLE, TIRES WERE UNDER INFLATED, FRONT WHEELS WERE NOT ALIGNED, TIRES HAD NOT BEEN ROTATED, FINALLY THE SALESPERSON CONCEDED THAT THE TIRE SHOULD NOT HAVE BLOWN OUT. THE BAD TIRE WAS REPLACED AT MINIMUM EXPENSE TO ME, BUT I PAID FOR MOST OF THE OTHER FRONT TIRE, IN ORDER TO HAVE TWO TIRES WITH SIMILAR WEAR ON THE FRONT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471289August 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 KIA SEDONA EX. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN HE HEARD THE ANTI-THEFT ALARM SOUNDING. THE CONTACT WAS INSIDE HIS HOME AND OBSERVED THE FRONT DRIVER'S SIDE WINDOW GLOWING FROM AFAR. UPON FURTHER INSPECTION HE FOUND THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471149August 16, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WAS BLOWING WARM AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INSPECTION WAS PERFORMED, WHICH DETERMINED THAT THE CONDENSER WAS LEAKING. THE DEALER ALSO FOUND THAT THE VEHICLE PASSENGER SIDE OF THE SUB FRAME WAS CORRODED WITH ONLY TWO INCHES OF METAL LEFT SUPPORTING THE ENGINE. THE CORROSION ALSO SPREAD TO THE DRIVER'S SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471179August 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED WHILE THE BRAKES WERE DEPRESSED THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 40,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470538August 14, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WAS ON HIGHWAY HEADING INTO CONSTRUCTION ZONE , TAPPED BRAKES TO DISENGAGE CRUISE CONTROL, CC DID NOT DISENGAGE. HEAVILY PRESSED BRAKES, CC WOULD NOT DISENGAGE. VEHICLE IS ACTUALLY ACCELERATING EVERY TIME I STEP ON BRAKE. ABS/ESC LIGHTS COME ON. ULTIMATELY ABLE TO DISENGAGE CC ON THE COLUMN BUT NOT BEFORE ACCELERATING TO 80+MPH HEADING INTO WALL OF TRAFFIC MERGING FROM THREE TO ONE LANES AND SLOWING TO 45MPH FOR CONSTRUCTION ZONE. 20 MILES LATER I PULL INTO REST AREA HOPING TO CLEAR ERROR LIGHTS; TURNED CAR OFF AND BACK ON - COULDN'T GET VAN OUT OF PARK. AFTER ABOUT 100+ RESTARTS FINALLY ABLE TO GET VAN INTO DRIVE. LIMPED HOME, FLATBEDDED TO DEALERSHIP NEXT MORNING. STILL NO ACKNOWLEDGEMENT OF ISSUE FROM SERVICE DEPARTMENT 24 HOURS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470355August 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS PARKED THE CONTACT REMOVED THE KEY FROM THE IGNITION AND NOTICED THE IGNITION AND THE KEY WERE EXTREMELY HOT. THE FAILURE OCCURRED AFTER DRIVING APPROXIMATELY THIRTY MILES OR MORE. THE CONTACT MEASURED THE TEMPERATURE OF THE KEY AND STATED IT REACHED 101 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468950August 2, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES BEFORE IT WOULD START. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS NOTIFIED BUT OFFERED LITTLE ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED AND ADVISED THE CONTACT THAT THEY WOULD BE IN CONTACT WITH THE HER AT A LATER DATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468829August 1, 2012
SEAT BELTS
I HAVE A 2003 KIA SEDONA AND MY 8 YEAR OLD DAUGHTER WENT TO BUCKLE HER SEAT BELT, 2ND ROW DRIVERS SIDE, AND THE BUCKLE PART CAME OFF THE SEAT. UPON INSPECTION I FOUND THAT THE BUCKLE WAS BROKE IN THE MIDDLE OF THE STEEL CABLE THAT HOLDS THE BUCKLE TO THE SEAT, THERE IS THE BUCKLE, CABLE, THEN BOLTS THAT HOLD THE BUCKLE TO THE BASE OF THE SEAT . I CONTACTED KIA AND WAS IMMEDIATELY TOLD THAT IT WOULD BE FIXED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY. I WAS TOLD THAT THERE WERE NO RECALLS AND THERE WOULD BE NOTHING THEY COULD OR WOULD DO. I TOOK THE VAN TO MY DEALER AND THEY HAD NEVER SEEN ANYTHING LIKE IT, THEY SPOKE TO THEIR DISTRICT MANAGER AND WERE TOLD THE SAME THING, MY EXPENSE. AFTER THE DEALER VISIT I INSPECTED THE REST OF THE BUCKLES ONLY TO FIND THAT THE OTHER 2ND ROW SEAT BELT IS WEARING THROUGH THE STEEL CABLE AND THE FRONT PASSENGER BELT IS BROKE THROUGH THE WIRES AND PART OF THE STEEL CABLE. KIA CALLED THIS MORNING TO INFORM ME THAT THEY HAD SPOKE WITH THE DISTRICT MANAGER AND WAS TOLD THAT THE SEAT BELT BUCKLE FAILED DUE TO WEAR AND TEAR. THE ONLY PEOPLE TO LOOK AT THE BUCKLE WERE THE SERVICE TECH'S AND THEY JUST LOOKED AT, THE MANAGER NEVER SAW THE BUCKLE. I HAVE AN ESTIMATE OF $401.64 FOR THE REPAIRS. I AM THE ONLY OWNER AND PURCHASED THE VEHICLE NEW, IN NOVEMBER 2003, AFTER MY TWINS WERE 3 MONTHS OLD. I ALSO HAD A DAUGHTER AT THE TIME THAT WAS 6. THE ONLY PEOPLE TO SIT IN THOSE SEATS ARE CHILDREN, NOW 9 AND 15. THE CAR SEATS, WHEN NEEDED, WERE SECURED WITH THE TETHERS. IS THERE ANYTHING THAT I CAN DO? KIA IS BEING VERY SHORT WITH ME AND DON'T SEEM TO WANT TO HELP ME OTHER THAN TELLING ME THERE IS NO WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467619July 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT WAS DRIVING 74 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE CONTACT. THE CRASH CAUSED A CRACK IN THE ENGINE, THE RADIATOR EXPLODED AND THE BUMPER WAS DISLODGED. THE AIR BAGS DID NOT DEPLOY. TWO PASSENGERS WERE INJURED AS A RESULT. THE CONTACT WAS WAITING FOR INSPECTION OF THE VEHICLE TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10467700July 25, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON THIS VEHICLE HAS FAILED TO OPERATE, THUS SLAMMING SHUT AND ALMOST CRUSHING MY DAUGHTERS HAND IN THE DOOR. THIS CAR HAS BEEN BROUGHT TO THE DEALERSHIP TO BE FIXED AT LEAST 7 TIMES, AND IT STILL FAILS TO OPERATE AS IT SHOULD. THEY CLAIMED TO HAVE FIXED IT, BUT THE PROBLEM CONTINUES. NOW I AM OUT OF WARRANTY AND BASICALLY STUCK WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467191July 24, 2012
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MULTIPLE INSTANCES WHERE VEHICLE HAS BEEN UNABLE TO START. WILL SUBSEQUENTLY TURN OVER FOR A PERIOD OF ABOUT 5 SECONDS AND FINALLY "CATCHES" AND WILL RUN ROUGH. UPON DRIVING THE VEHICLE WILL RUN ROUGH, HESITATE AND STALL, MOSTLY AT TIMES DURING A FULL STOP ATTEMPTING TO ACCELERATE TO NORMAL DRIVING SPEED IN TRAFFIC AND THROUGH TURNING. UPON INSPECTION AT DEALERSHIP, NO FAULTY PARTS FOUND AND CONDITION "DISAPPEARS". UPON RECEIPT OF VEHICLE FROM DEALERSHIP, PROBLEM HAS CONTINUED TO PLAGUE VEHICLE. REPLACED MANY PARTS UNDER THE ADVISEMENT OF THE DEALERSHIP AND HAVE NEVER FOUND A SOLUTION TO THE PROBLEM. NO CHECK ENGINE CODE PRESENT DURING PROBLEM. HAS LEFT FAMILY STRANDED ON MORE THAN A FEW OCCASIONS MAKING VEHICLE UNRELIABLE AND UNSAFE TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466768July 20, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT WAS ON WHEN I PUT A BAG ON THE PASSENGER SEAT. I HAVE CHECKED ON INTERNET THAT THE AIR BAGS WON'T BE DEPLOYED WHEN THE WARNING LIGHT IS ON. I THINK THIS IS A BIG SAFETY ISSUE AND KIA HAS A DEFECTIVE PRODUCT OF EITHER AIR BAG SENSOR OR SOMETHING ELSE. KIA SHOULD TAKE RESPONSIBILITY TO FIX THE PROBLEM ON ITS OWN COST. THE COST OF FIXING THIS PROBLEM WOULD BE OVER $1500. THIS SHOULD ABSOLUTELY BE A RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465810July 16, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNED A 2008 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 30 MPH WHEN THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND STATED THAT THE FIRE ORIGINATED AT THE BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER WAS NOT ACTIVATED AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 70,050. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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