Kia Sedona Complaints

2,536 consumer complaints on file.

#11154089November 26, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
AFTER STOPPING AT STOP SIGN DRIVING ON A CITY STREET (SPEED LIMIT 30), I, MADE A RIGHT TURN AND THE LEFT (DRIVER) SIDE, REAR SLIDING DOOR UNLATCHED AND SLID WIDE OPEN. MY DOG ALMOST SLID OUT BUT HAD HIS LEASH ON AND I MANAGED TO GRAB IT BEFORE HE WENT OUT THE DOOR. I GOT OUT AND SLAMMED THE DOOR MANUALLY, TOOK OFF AND MADE ANOTHER RIGHT TURN WHEN AGAIN THE SAME DOOR SLID WIDE OPEN AGAIN. PARKED SAFELY AND TRIED CLOSING DOOR BUT IT WOULD NOT STAY SHUT EVERY TIME I TRIED TO CLOSE THE DOOR IT WOULD OPEN ON ITS OWN AT LEAST 6 INCHES REMAINING LOOSE IN ITS TRACK (SO WHILE DRIVING IT WOULD SLIDE BACK AND FORWARD. I THEN TIED IT CLOSED/SHUT BUT IT WAS CLEARLY VERY DANGEROUS SO I CONTACTED MY LOCAL KIA THE NEXT MORNING AND TOOK IT IN. KIA COMPLETED 2 OTHER RECALLS BUT THOSE DID NOT FIX THE ISSUE. KIA REPORTED THAT THEY TRACED THE ISSUE BACK TO THE REAR DOOR CONTROLLER WHICH WAS NOT PART OF THE RECALLS BUT WAS CAUSING THE PROBLEM SO THEY RE-TIED THE DOOR (SIMILAR TO HOW I HAD) USING MY STRAP. I DECLINED TO PAY TO HAVE THIS FIXED AS KIA HAS ALREADY ISSUED A TECHNICAL SERVICE BULLETIN ON THIS SO IT IS HAPPENING FREQUENTLY - HAD A PASSENGER BEEN IN THAT SEAT ON THE HIGHWAY THEY COULD HAVE LITERALLY BLOWN OUT THE DOOR ONTO THE HIGHWAY. I THINK THIS IS EXTREMELY DANGEROUS AND A RECALL SHOULD BE ISSUED. MY KIA DOOR HAS NOT BEEN REPAIRED YET AND IS AVAILABLE TO BE LOOKED AT IN DETAIL AS NEEDED. AT THE VERY LEAST OTHER KIA OWNERS NEED TO BE MADE AWARE OF THIS SO THAT CHILDREN (AND ANYONE SITTING IN THE REAR SEAT) ARE NOT HARMED OR KILLED. I DO HOPE THAT KIA DOES ISSUE A RECALL ON THIS VERY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153616November 25, 2018
STRUCTURE:BODY
THERE IS NO WAY TO GET OUT OF THE TAILGATE ON THIS VEHICLE, AND NO WAY TO OPEN THE TAILGATE AT ALL. WHILE SITTING STILL, WITH THE ENGINE RUNNING AND WITHOUT THE ENGINE RUNNING, THE TAILGATE WILL NOT UNLOCK IN ANY OF THE THREE UNLOCKING MODES: USING THE REMOTE FOB, USING THE KEY IN THE DRIVERS DOOR, OR OPERATING THE UNLOCK SWITCH ON THE INTERIOR DRIVERS DOOR PANEL. THERE IS NO EXTERIOR KEY ACCESS ON THE TAILGATE, AND NO INTERIOR DOOR RELEASE OR UNLOCKING MECHANISM. THERE IS NO WAY TO GET INTO, OR OUT OF, THE TAILGATE WITHOUT REMOVING THE INTERIOR TAILGATE PANEL. INTERNET SEARCHES INDICATE THIS IS A KNOWN PROBLEM ON THIS MODEL. IS IT LEGAL TO HAVE NO ACCESS TO OPEN THE TAILGATE FROM INSIDE THE VEHICLE? THE DOOR LOCKING MECHANISM IS NOW SILENT WHEN TRYING TO GET IT TO OPERATE, AND NO LONGER CLICKS WHEN ATTEMPTING TO UNLOCK IT. THE OWNER'S MANUAL INDICATES THE TAILGATE LOCK IS ON THE SAME FUSE AS THE REAR SLIDING DOORS, AND THEY CONTINUE TO UNLOCK AS NORMAL IN ALL THREE UNLOCKING MODES DESCRIBED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153048November 21, 2018
VISIBILITY/WIPER
WE ONLY HAD OUR VEHICLE 5 MONTHS AND MY HUSBAND WAS SITTING IN TRAFFIC DURING A SNOWSTORM AND THE WIPERS STOPPED WORKING. WE TOOK THE VEHICLE TO THE DEALER AND THEY TOLD US IT'S NOT A MANUFACTURER'S DEFECT SO WE WOULD HAVE TO PAY $507 OUT OF POCKET TO REPLACE THE WIPER MOTOR. THEY CLAIM THAT HAPPENED FROM SOMEONE MOVING HEAVY SNOW OFF THE WINDSHIELD WITHOUT CLEARING OFF THE WINDSHIELD FIRST. MY HUSBAND HAS AN ICE SCRAPER AND HE TOLD ME HE USED IT, NOT TO MENTION, HE KEPT THE HEAT ON THE WINDOW THE ENTIRE TIME. I THINK IT'S RIDICULOUS FOR THEM TO HAVE US TO BELIEVE THAT ON THE FIRST SNOWSTORM OF THE YEAR, THE WIPER TEETH GOT RUINED FROM SNOW, WHAT'S THE PURPOSE OF THE WIPERS? IT HAS BEEN ALMOST A WEEK SINCE WE LEFT THE DEALER AND THEY HAD NO CONSCIOUS ABOUT US DRIVING OUT OF THERE WITH NO WIPERS. WE CANNOT AFFORD $507 SO OUR FREEDOM TO DRIVE OUR BRAND NEW CAR WHENEVER WE WANT IS LIMITED UNTIL WE FIGURE OUT WHAT WE CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152197November 17, 2018
POWER TRAIN
WHILE DRIVING AT APPROX 55MPH ON BOTH A 2 LANE HWY AND THE INTERSTATE HWY, THE VAN WOULD SUDDENLY MAKE A LOUD BANG SOUND, JUMP, AND THE RPMS WOULD GO UP TO OVER 4000 AND SOUND LIKE IT WAS IN 2ND GEAR. ENG LIGHT CODE SAID INTAKE TRANS SENSOR, WHICH I HAD REPLACED. SAME PROBLEM HAPPEND 2 MORE TIMES AFTER THAT AND STILL NOT FIXED.WILL WORK FOR A WHILE AFTER SHUTTING CAR OFF AND RESTARTING IT BUT SAME PROBLEM HAPPENS AFTER ABOUT 20 MILES. CODE STILL READS INTAKE SENSOR PROBLEM EACH TIME. I TRIED USING OFF BRAND SENSORS THE FIRST 2 TIMES AND AN AUTHENTIC KIA SENSOR THE 3RD TIME. THERE WAS NO DIFFERENCE IN PERFORMANCE, JUST THE COST OF THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150893November 12, 2018
STRUCTURE:BODY
NEITHER OF THE REAR SLIDING DOORS WILL FULLY CLOSE WHEN ENGAGED OR ACTIVATED BY USING THE AUTOMATIC DOOR CLOSURES. YOU HAVE TO PHYSICALLY PRESS THE REAR OF THE DOORS IN ORDER FOR THEM TO ENGAGE THE LOCKING MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150873November 11, 2018
AIR BAGS
AIRBAG LIGHT IS STAYING ON. IT HAS NOT BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150094November 8, 2018
ELECTRICAL SYSTEM, ENGINE
THIS IS THE SECOND TIME THE ALTERNATOR IS BEING REPLACED SINCE 09/19/17. ENGINE OIL LEAKS FROM THE FRONT CYLINDER BANK'S VALVE COVER GASKET. OIL DRIPS ONTO THE ALTERNATOR, THE ALTERNATOR IS THEN OIL SOAKED & DAMAGED RESULTING IN THE CHARGING SYSTEM BECOMING INOPERATIVE. THE CHARGING SYSTEM WARNING LAMP IN THE CLUSTER WILL THEN ILLUMINATE. THE VEHICLE WILL RUN ON BATTERY POWER UNTIL THE BATTERY VOLTAGE DROPS BELOW THE ENGINE CONTROL MODULE'S MINIMUM OPERATIONAL VOLTAGE. THE ENGINE SHUTS OFF AND NOT RESTART, INCREASING THE RISK OF A CRASH. THIS ENGINE IS MANUFACTURED BY HYUNDAI & IS THE SAME ENGINE DESIGN AS THE 2007-2012 HYUNDAI VERACRUZ, WHICH HAS A RECALL CAMPAIGN #121 FOR THIS EXACT ISSUE. KIA NEEDS TO IMPLEMENT A RECALL FOR THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149946November 7, 2018
AIR BAGS
THE AIR BAG LIGHT IS ON AND HAS BEEN ON FOR ALMOST A WEEK. I WAS TOLD MY CAR WASN'T UNDER THE RECALL SO NOW I HAVE TO PAY FOR THE REPAIR MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145268November 4, 2018
ENGINE
ON 9/4/18, WHILE DRIVING ON THE PARKWAY I NOTICED MY CAR WAS SLUGGISH & MAKING A NOISE UPON ACCELERATION. I THOUGHT IT WAS MY MUFFLER BECAUSE I DIDNT HAVE ANY WARNING LIGHTS ILLUMINATED ON MY DASHBOARD TO INDICATE A MAJOR PROBLEM. AS I EXITED THE PARKWAY, MY CAR STALLED & I COASTED TO THE SIDE OF THE ROAD. I WAS ABLE TO START IT A COUPLE MORE TIMES BEFORE IT DIED FOR GOOD. I HAD THE CAR TOWED TO THE NEPTUNE NJ KIA WHERE WE AUTHORIZED A $400 PARTIAL TEAR DOWN OF THE ENGINE WHICH WE THOUGHT WAS TO DIAGNOSE THE PROBLEM BUT IT WAS ONLY TO TAKE SOME PICTURES OF THE ENGINE & OIL FILTER FOR THE WARRANTY DEPT. WE WERE THEN ASKED TO PROVIDE MAINTENANCE RECORDS WHICH WE COULDN'T SINCE MY HUSBAND DID THE MAJORITY OF WORK & WE DIDN'T THINK TO KEEP RECEIPTS BEING THAT WE'D NEVER BEEN IN THIS SITUATION WITH OUR OTHER CARS. WE'VE BEEN FIGHTING THIS FOR A COUPLE MONTHS NOW BUT OUR WARRANTY HAS BEEN DENIED FOR "LACK OF MAINTENANCE" AS THEY STATED WE HAVE SLUDGE IN OUR ENGINE. HOWEVER, THIS PROBLEM IS BIGGER THAN MY LACK OF RECEIPTS. LACK OF RECEIPTS DOESN'T MEAN LACK OF MAINTENANCE! KIA HAS A HUGE PROBLEM WITH THEIR ENGINES AND THEY'RE USING THIS TECHNICALITY AS A WAY TO DENY COVERAGE EVEN THOUGH THEIR OWN 2015 WARRANTY MANUAL STATES "WARRANTY COVERAGE WILL NOT BE DENIED SOLELY BECAUSE THERE IS NO RECORD OF MAINTENANCE. HOWEVER, FAILURES CAUSED BY LACK OF REQUIRED MAINTENANCE ARE NOT COVERED BY THE WARRANTY." WHERE'S THE PROOF WE DID ANYTHING WRONG? TO THIS DAY THEY STILL "DONT KNOW" WHAT WENT WRONG WITH MY CAR AS THERE WERE NO FAULT CODES PULLED FROM MY ECU & A FULL ENGINE TEAR DOWN WAS NOT DONE. ALSO, THE DEALER SAID THEY ARE NOW OUT OF $7K LONG BLOCKS FOR MY CAR WONDER WHY? AND TOLD ME I'D HAVE TO GO WITH A SHORT BLOCK AT A COST OF $17K (EXTRA PARTS & LABOR REQUIRED) OR FIGURE OUT HOW TO GET AN ENGINE ON MY OWN. THIS IS HAPPENING TO TOO MANY PEOPLE & NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144702November 1, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILS TO LATCH AND LOCK. THE CONTACT MENTIONED THAT WHILE DRIVING AT 40 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KING KIA (953 N FREDERICK AVE, GAITHERSBURG, MD 20879 (301) 948-3333) WHERE THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS NOT BINDING AND THE SLIDING DOOR WAS REPROGRAMMED. THE CONTACT STATED THAT AFTER THE REPAIR THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142135October 23, 2018
ELECTRICAL SYSTEM
INTERMITTENT NO START CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141856October 22, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS ENGAGED IN PARK AND THE BRAKE PEDAL WAS NO LONGER DEPRESSED, IT WENT INTO REVERSE ON ITS OWN. THE CONTACT STATED THAT THE GEAR HAD TO BE FORCEFULLY PUSHED INTO THE PARK POSITION AND A LOUD NOISE WAS DETECTED FROM THE GEAR LEVER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141627October 21, 2018
ENGINE
MY 2004 KIA SEDONA WAS SITTING STATIONARY IN MY DRIVEWAY ENGINE WAS OFF. WHEN SOMETHING IN THE ENGINE COMPARTMENT CAUGHT FIRE CAUSING EXTENSIVE DAMAGE TO ENGINE PARTS ON THE TOP SIDE OF THE ENGINE. SUCH BE AS FLUID RESERVOIRS WIRING, FUSE BOX, AND MORE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141560October 20, 2018
SERVICE BRAKES
BRAKE PEDAL SOFT, BRAKES FADE IN PANIC STOP , AT VEHICLE STOP BRAKE PEDAL FADES TO FLOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140219October 14, 2018
FUEL/PROPULSION SYSTEM
THERE WAS AN INTERMITTENT GAS SMELL COMING THROUGH AIR VENTS. THERE WAS NO VISIBLE INDICATION OF FUEL LEAKAGE. THE SOURCE WAS A CRACKED FUEL RAIL. THE PROBLEM WAS FOUND AND REPAIRED BY THE DEALER. THE ENGINE AND RUNNING GEAR WERE STILL UNDER WARRANTEE BUT THE RAIL WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139731October 11, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THIS VEHICLE HAD A RECALL FOR THE STOP LAMP SWITCH, NHTSA 13V114000, THE UNIT WAS REPLACED IN DECEMBER OF 2014 AND HAS FAILED AGAIN. DEALERSHIP IS CHARGING US TO REPLACE THE PART EVEN THOUGH IT'S FAILED AFTER ONLY 22 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139523October 10, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO COMMUNITY KIA OF BLOOMINGTON (2200 S WALNUT ST, BLOOMINGTON, IN 47401), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TT CONSUMER STATED HE IS HAVING ISSUES WITH THE BRAKES AND CRUISE CONTROL IS NOT WORKING. UPDATED 12/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132390September 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I DROVE THE VAN IN THE MORNING AND ALL WAS WELL. STOPPED AT A GROCERY STORE AND WHEN I STARTED IT UP IN THE AFTERNOON THE STABILITY CONTROL SENSOR AND THE ANTI LOCK SENSOR STAYED ON ALL THE TIME. GOT HOME, TURNED THE VAN OFF THEN ON AGAIN AND THE SENSOR WARNING LIGHTS DIDN'T REBOOT. DON'T KNOW WHAT THE PROBLEM IS BUT WILL TAKE TO DEALERSHIP FOR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131869September 27, 2018
ENGINE
I HAVE A 2011 KIA SEDONA . WHEN I GO AND CRANK THIS VAN I GET THE SMELL OF GASOLINE SO STRONG THROUGHOUT MY VAN. YOU CANNOT STAND TO DRIVE IT. IT DOESN'T MATTER IF YOUR SITTING STILL OR DRIVING. THE SMELL IS OVER WHELMING AND MAKES YOU SICK TO YOUR STOMACH AND CAUSES A HEADACHE FROM FROM THE SMELL. I WAS TOLD IT WAS THE FUEL BAR. I HAVE READ OF PLENTY OTHERS HAVING THIS SAME ISSUE. THIS NEEDS TO BE A RECALL IF THAT MANY PEOPLE ARE HAVING ISSUES ALSO. THIS IS MY FAMILY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130740September 22, 2018
VISIBILITY/WIPER
SIDE VIEW MIRRORS WILL GO DOWN IN BACKUP POSITION WHILE DRIVING RESULTING IN A LOSS OF VISION ON CARS BESIDE AND BEHIND YOU. TRIED REPLACING WITH AFTERMARKET MIRRORS AND THE SAME HAPPENS. THIS IS THIRD TIME THIS VEHICLE HAS HAD THE SAME PROBLEM. ISSUE OCCURS ANYTIME VEHICLE IS STARTED. YOU CAN SET THE MIRRORS, TURN OFF THE SETTINGS ADJUSTER AND AT A RANDOM TIME THEY WILL GO ALL THE WAY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sedona