Kia Sedona Complaints

2,536 consumer complaints on file.

#11423069July 1, 2021
UNKNOWN OR OTHER
The contact owns a 2010 Kia Sedona. The contact took the vehicle to the local dealer, where it was being serviced under manufacturer recall number: SC135. The contact stated after the vehicle was serviced, she started to smell exhaust fumes inside and outside the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422815June 29, 2021
ELECTRICAL SYSTEM
The contact owns a 2016 Kia Sedona. The contact stated while driving at low speeds, while stopped at a traffic light, the vehicle stalled without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the battery post shim needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422400June 26, 2021
UNKNOWN OR OTHER
Vehicle is easily stolen, and is a safety risk for others. Kia's are getting stolen at an alarming rate and should be recalled! Not only are they getting stolen but they pose a major safety risk because the people stealing them are crashing them, running from police, etc. Damage to my own property as well as others (mine had mysterious damage but I have no idea who or what they hit). Something must be done!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11421963June 23, 2021
UNKNOWN OR OTHER
This event occurred on June 3, 2021. The passenger sliding door sunshade (in use) began to rip from the top edge due to a 3.4 year old child pulling on it from their front facing carseat on a long drive. Unknown to the driver, the sunshade fabric had ripped about 5 inches away, leaving a portion of the rod exposed. When the damage was noticed, the driver disconnected the shade and recessed it for the next duration of travel in an attempt to keep the child safe and to ensure no further damage to the shade. While continuing the drive child, the child reached over and had begun mouthing the end of the rod while recessed. The van later stopped. Driver opened automatic sliding door from outside unknowingly while rod was in toddler's mouth. As the door retracted to the rear, the exposed rod end was thrust down the toddler's throat. The child shrieked in pain and fear. Driver reached around and attempted to pull the rod forward from the toddler's throat unsuccessfully (because the door was still in backwards movement. The toddler's head was pinned. The child finally turned their head towards the door and the road sprung out from pressure. Child had bruising and slight bleeding from the back of throat and a scrape along the inside of the cheek where the rod drug on its way out of the mouth. Child was removed from carseat and checked for severe injuries. There was no significant bleeding, the airway was unaffected, and photographs could not be taken due to the location of the injury and the age of the child. The child was held and consoled. The child and parents were extremely traumatized and it took nearly an hour to continue the drive to the destination. Child had instantly become fearful of the carseat. The sunshade was manually removed entirely from the rod and the fabric recessed itself into the opening. The rod is intact and in possession. We will not be repairing it due to fear of a repeated injury. This event could easily occur again.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11421640June 21, 2021
UNKNOWN OR OTHER
Door grinds and will not shut properly. Gadgets say it’s shut but then once driving it beeps and does not turn off until you stop. So I do not know whether it is actually shut or not. Many forums say this is a known issue with Kia cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421653June 21, 2021
FIRERELATED, ENGINE
The contact owned a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, he felt the vehicle was bumping and thought there was a flat tire. The ESP fault and low tire pressure warning lights were illuminated. The contact pulled over and turned off the vehicle to check the rear passenger tire. While the contact was on the phone with roadside assistance, he noticed there was smoke coming from under the hood then there were flames coming from under the hood. A police report was filed. No medical attention was received. The contact was unaware if the fire department extinguished the fire since he got transported by a bystander to her residence nearby. The vehicle was towed to a towing lot. The manufacturer was made aware of the failure. The failure mileage was 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419187June 1, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Kia Sedona. The contact stated while driving 45 mph, there was an abnormal fuel odor inside the vehicle. The vehicle was not yet diagnosed. There was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V101000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419218June 1, 2021
STEERING
The contact owns a 2003 Kia Sedona. The contact stated while driving 40 MPH, the steering wheel became difficult to steer. The contact pulled over and left the vehicle. The contact returned 2 days later and drove the vehicle home. The contact stated that the check engine, brakes and air bag warning lights were illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 113,000. THE CONSUMER STATED THE VEHICLE LOST POWER STEERING AND THE BRAKES LOCKED UP. Dealer/manufacturer was contacted but no open recalls.*JB Consumer stated in addition to the prior issues has airbag lights on and brakes that lock up in the rain. Power steering was repaired but still having problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418929May 28, 2021
EXTERIOR LIGHTING:TURN SIGNAL
When pushing the turn signal down while the vehicle is in motion to go left, it either doesn’t blink or switches to the right blinker. This nearly caused an accident the other day when a car nearly hit the back of my van with my 6 kids in it, because the left blinker wouldn’t come on and then switched to blinking right. There are numerous other reports on here of similar incidents and unfortunately it looks like nothing will be done until it causes a fatality. My car is at the dealership now and I will forward the invoice if they fix it. You can go to the Kia Forum and find 34 different posts on the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418760May 27, 2021
EXTERIOR LIGHTING:BACK UP LIGHTS:BULBS
The contact owns a 2016 Kia Sedona. The contact stated that while driving at approximately 55 mph and while making a left turn, the vehicle made slight contact with a second vehicle. While viewing the second vehicle's video dashcam it was discovered that the driver's side rear signal light did not illuminate. Upon inspection, the contact discovered that water had leaked into the rear light housing and the bulb was submerged in water causing the bulb to become inoperable. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. During the crash, no injuries were reported and a police report was taken at the scene. The VIN was not available. The failure mileage was 104,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11418672May 26, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
An L shape plastic part broke off under the brake pedal that is causing the brake lights to remain on, intermittently, when I am not using them. It has drained my battery causing me to be late to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418383May 24, 2021
ELECTRICAL SYSTEM
THIS IS UNRELATED TO THE SAFETY RECALL FOR THE FUEL RAIL The electronic door locks fail, (mine are not fully automatic, but when you turn on the key you can hear the safety locks trying to engage before permitting the vehicle to move - they do not work. Worse even with the key, the doors will not consistently lock or unlock. Doors can become locked to the point that you can not manually open them, creating a fire hazard for occupants. Additionally, there is NO safety or emergency release on the back hatch. if you are inside when this locking aberration occurs, you must exit via a side (if it HAPPENS to be working) or front door (again, if it happens to be working. I fail to understand why this is not a major safety issue and why no recall has been issued. There are literally 1000s of such reports on various car forums. With at least one registered here: CS1603A (https://static.nhtsa.gov/odi/tsbs/2016/MC-10090051-5448.pdf Confirmed via independent service center. Records available upon request. No insurance inspection and no warning alerts occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414576April 30, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REPORTED AS FAR BACK AS AND PAID FOR REPAIR OF BOTH SLIDING DOORS STARING IN 2015-2021 DOORS AT FIRST WOULD NOT OPEN ON BUTTON PRESS NO MATTER WHICH BUTTON USED KEY FOB OR INSIDE VEHICLE HAD TO FORCE PULL THE HANDLES TO OPEN AND EVENTUALLY TO CLOSE. JUST A WEEK AGO APRIL 2021 WHILE TAKING MY ELDERLY MOTHER TO STORE WHILE PARKED AFTER LEAVING THE STORE, THE PASSENGER SIDE SLIDING DOOR STUCK IN THE OPEN POSITION AND NO AMOUNT OF FORCE NOR BUTTON PUSH WOULD CLOSE IT. IN MARCH OF 2021 I RECEIVED NOTIFICATION FROM KIA OF LIMITED WARRANTY EXTENSION (WTY018) WHICH SPECIFICALLY LISTS POWER SLIDING DOOR LACTCHING FOR 2011 TO 2014 SEDONA'S. I REPORTED THE DOOR NOT CLOSING AT ALL WHICH HAPPENED ON A SATURDAY WHEN PARTS WAS LIKELY CLOSING FOR THE DAY AND WHEN I FINALLY GOT THROUGH TO THEM ON MONDAY DROPPED THE CAR OFF TO MY SAME KIA DEALERSHIP THAT HAS DONE ALL OF THE REPAIRS AND PLACE OF PURCHASE THEY LOOKED AT THE VEHICLE AND INFORMED ME THEY WERE NOT SURE THE ROLLER WAS COVERED UNDER THE WARRANTY AND I WOULD BE CHARGED $750 AND ONLY THE THE LATCH AND MOTOR OF THE DOOR WAS COVERED (ALL PARTS OF THE SAME MECHANISM) I DECLINED THE REPAIR BEING THEY WANTED ME TO PAY RENTED MY OWN OUT OF POCKET RENTAL FOR A WEEK BECAUSE I AM AN ESSENTIAL WORKER WHILE I CONTACTED KIA CORPORATE DIRECTLY BY PHONE WITH MY ISSUES AND HOW RUDE THEY WERE TRYING TO EXPLAIN HOW PARTS OF THE DOOR WOULD NOT BE COVERED THE CAR IS UNDRIVABLE BEING THE DOOR REMAINS OPEN GOING INTO WEEK TWO OUT OF MY OWN POCKET I FINALLY GOT SOMEONE FROM CORP TO ACKNOWLEDGE SOMETHING IS WRONG AND WAS TOLD THEY WOULD FIX IT IN "GOOD WILL" FOUR DAYS AGO I AM STILL WITHOUT A CAR WHILE THEY WAIT FOR PART THEY NEEDED AND CALLED BACK TODAY TO CORP WHO CALLED THE DEALER AND SOMEHOW PART CAME IN "LAST NIGHT" BUT THEY CAN'T PICK UP TILL MONDAY TO FIX AGAIN I AM WITHOUT MY CAR AND WORK FOR THE COUNTY TAX ADMIN OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414414April 29, 2021
ENGINE
THE CHECK ENGINE LIGHT AND PRESSURE OIL LIGHT KEEP ON AND OFF WHILE DRIVING. THIS PROBLEM HAS BEEN RECALLED ON THE KIA SPORTAGE. (NHTSA RECALL NUMBER: 19V101).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414432April 29, 2021
WHEELS
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414324April 28, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
DATE OF INCIDENT: 22 APR 2021, THURSDAY DESCRIPTION OF INCIDENT: WHILE DRIVING ON CRUISE CONTROL AT 45 MPH ON A WELL-PAVED TWO-LANE ROAD WITH NO OTHER VEHICLES OR OBSTACLES PRESENT IN EITHER LANE, THE VEHICLE SUDDENLY AUTOMATICALLY DECELERATED SHARPLY, CAUSING THE FRONT END TO PLUNGE. SIMULTANEOUSLY, SEVERAL ALERTS, BOTH IN WORDS AND SYMBOLS FLASHED ON THE DASH. THESE INCLUDED 'CHECK COLLISION ALERT' AND LIGHTS SHOWING A SKIDDING VEHICLE AND A SECOND SHOWING THE FRONT OF A VEHICLE IN A CRASH. ALTERNATING MY ATTENTION BETWEEN THE ALERTS/MESSAGES ON THE DASH AND DRIVING THE VEHICLE, I STEERED TO THE SIDE OF THE ROAD AND STOPPED. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. ALL ALERTS AND SYMBOLS WERE EXTINGUISHED. AN INSPECTION OF THE FRONT OF THE VEHICLE SHOWED NOTHING COVERING OR OBSTRUCTING ANY PORTION OF THE VEHICLE. I ACCELERATED BACK ONTO THE ROAD AND RETURNED TO A SPEED OF 45 MPH WITHOUT USING CRUISE CONTROL. THE VEHICLE RETURNED TO NORMAL DRIVING WITH NO ALERTS OR WARNING SYMBOLS. AFTER DRIVING APPROXIMATELY ANOTHER 20 MILES, WITH TWO PERIODS OF PARKING THE VEHICLE, THE CRUISE CONTROL WAS AGAIN ENGAGED AT 45 MPH ON AN OTHERWISE EMPTY ROAD. WHILE I ATTEMPTED TO EXIT THE FOLLOWING-DISTANCE CONTROL FEATURE, THE VEHICLE AGAIN BRAKED SUDDENLY WITH THE SAME SET OF ALERTS AND SYMBOLS AS DURING THE FIRST INCIDENT. AGAIN STEERING TO THE ROAD SHOULDER, THE ENGINE WAS STOPPED AND RESTARTED WITH ALL ALERTS/SYMBOLS EXTINGUISHED EXCEPT THE CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412939April 19, 2021
UNKNOWN OR OTHER
TURN LIGHTS AND STICK SIGNALS MOST THE TIME DO NOT WORK APPROPRIATELY I TURN ON TO THE LEFT AND THE RIGHT SIDE COME ON SOME TIMES NOTHING HAPPENS SOME TIMES I TRY TO USE TO DE LEFT AND THE FOURTH WAY HAZARD COME ON. I REALLY SCARE TO HAVE A CRASH BECAUSE I SEND THE WRONG SIGNAL OR GET A TICKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408604April 18, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
DRIVER SIDE SLIDING DOOR DOES NOT CLOSE COMPLETELY. MUST PUSH ON BACK SIDE FOR IT TO CLOSE. BLINKERS DON'T WORK PROPERLY. PUT ON LEFT BLINKER AND RIGHT BLINKER TURNS ON. OCCASIONALLY IT WILL WORK CORRECTLY. I HAD THE DOOR RECALL FIXED AND THE SERVICE PERSON THOUGHT IT WOULD FIX ALL THE PROBLEMS BUT IT DID NOT. THEN A FEW MONTHS LATER THE BRAKE LIGHTS STOPPED WORKING. ONLY THE TOP BRAKE LIGHT WORKS ON THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407965April 13, 2021
STRUCTURE:BODY
I HAVE BEEN HAVING ISSUES WITH ALL MY AUTOMATED POWER DOORS TO MY 2015 KIA SEDONA SXL. BOTH SLIDING DOORS HAVE BEEN STAYING UNLATCHED AND OPEN ON THEIR OWN WHILE IN VEHICLE IS IN MOTION AND KIA EXTENDED MY WARRANTY TO FIX IT BUT MY PROBLEM IS THAT AT THE SAME TIME THIS ALL STARTED HAPPENING MY TAILGATE DOOR LATCH ALSO WENT BAD AND IT STAYS OPEN AND OPENS WHILE THE VEHICLE IS IN MOTION AS WELL. I'VE TRIED TO GET ANSWERS AND ALSO TRIED TO HAVE KIA HELP ME FIX THIS PROBLEM, BUT IT'S WAY TO BIG OF A COINCIDENCE THAT MY TAILGATE MALFUNCTIONED AT THE EXACT SAME TIME AS THE PASSENGER AND DRIVER SIDE SLIDING DOORS. IT'S BEEN ONGOING SINCE FEBRUARY 2021. I HAVE READ IN THE KIA FORUMS THAT I'M NOT THE ONLY KIA SEDONA OWNER THAT IS HAVING THE EXACT ISSUES. THIS IS NOT AN ISOLATED PROBLEM. IT IS VERY DANGEROUS AND I'M NOT HAPPY AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407244April 9, 2021
STRUCTURE:BODY
THE SLIDING PASSENGER DOORS OF THE VAN DO NOT COMPLETELY LATCH. DRIVING DOWN THE HIGHWAY WHEN DOOR ALARM STARTS GOING OFF AND SLIDING DOOR STARTS OPENING UP. AT THAT POINT I HAVE TO PULL OVER AND POWER OFF THE DOORS AND TRY TO GET THEM TO LATCH WITH POWER AGAIN. IF THAT DOESN'T WORK. I HAVE TO HAVE ONE OF MY KIDS HOLD THE DOORS SHUT WITH THEIR FOOT UNTIL WE CAN GET HOME SAFELY. THIS ONLY HAPPENS INTERMITTENTLY. OTHER TIMES LOADING INTO THE VAN; THE DOOR WILL ACT LIKE IT'S LATCHING AND THEN DOOR ALARM GOES OFF AND BEEPS AND RICOCHETS OPEN AGAIN. NOT ABLE TO CLOSE THE DOOR IN A STATIONARY POSITION EVEN WITH POWER OFF; LEAVING THE CAR UNUSABLE. WHEN I TURN THE POWER OFF AND TRY TO CLOSE MANUALLY AFTER THIS TYPE OF EPISODE. IT WON'T LATCH SOMETIMES AS WELL. SOMETIMES IT WILL RESET IT SELF. THIS TOO HAPPENS INTERMITTENTLY. KIA IS AWARE OF THE ISSUE; HAS SENT OUT A LETTER TO EXTEND THE WARRANTY FOR THIS. HOWEVER, IF I CANNOT REPRODUCE THESE THINGS FOR THEM AT THE TIME OF APPOINTMENT; THEY WILL NOT HONOR THEIR WARRANTY EXTENSION TO MAKE THE REPAIR BECAUSE I CANNOT REPRODUCE THE DANGEROUS SCENARIO RIGHT IN FRONT OF THEM. THIS IS VERY VERY DANGEROUS. BECAUSE THIS HAPPENS INTERMITTENTLY; 'REPRODUCING THE ISSUE' IN ORDER TO MAKE THIS REPAIR FOR THE SAFETY OF MY CHILDREN IS A LOOPHOLE FOR KIA NOT TO FIX THIS. I'M REQUESTING YOU INVESTIGATE THIS DANGEROUS PROBLEM. THE CASE NUMBER WITH KIA IS 14095557 THE NEW VEHICLE LIMITED VEHICLE EXTENSION IS : 2011-2014 MY SEDONA POWER SLIDING DOOR LATCHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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