Kia Sedona Complaints

2,536 consumer complaints on file.

#11546251September 24, 2023
ENGINE, STEERING
Engine rod failed, puncturing the engine causing oil to spill, resulting in the car catching on fire while driving.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11544455September 14, 2023
ENGINE
My 2015 Kia Sedona with only 115K miles started making a loud clunking noise with no notice. It drove fine with no lights indicating issues or noises. I went to start the van again in the afternoon and immediately shut it off because I knew something was wrong. The van was towed to the mechanic and I was told I needed an engine replacement. They said something was wrong with either the valve train or rod and there was metallic and bearing debris in the oil. We've always maintained excellent care and routine oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543733September 10, 2023
STRUCTURE:BODY
Vehicle's paint has been peeling off or delaminating specifically near ALL the window glasses. The worse affected area which has started getting rust spots. Below and above the sliding door glasses have started peeling off and starting to show primer or under layer as well as below the back door window. I have only gotten quotes for temporary solution which would be to paint current affected areas. But after researching many articles online, this seems to me a common issue people have been complaining not only on these areas my vehicle has. So I am thinking this might happen to other areas of the vehicle which would require a full repaint job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542880September 6, 2023
ENGINE
The vehicle started making a rattling noise, but there were no lights on the dash at all!. My husband checked the oil and there was no oil. (It wasn't even due for an oil change yet.) Even after adding 5 quarts of oil, the engine threw a rod through the oil pan while it was being driven down the road. Then the engine caught on fire. Thankfully, my husband was able to get the car to the side of the road without causing an accident or getting burned. There were chunks of metal and oil sprayed all over the road. We had to have it towed and upon an independent mechanic's inspection, found out that the engine was completely destroyed and would have to be replaced and would probably cost about $8,500 (not including the added cost of a rental vehicle while the engine is replaced.) We had just had the oil leak recall completed in May and the local Kia dealership said everything was fine. My husband attempted to call Kia directly as well as the local Kia dealership, but no resolution has been reached.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11542706September 5, 2023
AIR BAGS
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, there were several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The vehicle was taken to the local dealer, where the recall repair of NHTSA Campaign Number: 22V031000 (Air Bags) was completed; however, the failure persisted. The dealer diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542507September 4, 2023
ENGINE
Car stopped working on highway, took to dealer where we got it used a year prior. Shop said these engines are notorious for failure. They said the engine was needing to be replaced due to malfunction of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541756August 30, 2023
ENGINE
A few weeks ago, we were taking FIVE kids to the beach (a one-hour drive) when after about 25 minutes, the van (2016 Kia Sedona SXL with a 3.3L V6 GDI engine) would not accelerate above 35MPH. We drove it home in "limp mode" on the shoulder and going 30MPH. I took it to my regular mechanic who informed me the engine oil was completely dry and the recommended $1900 in repairs to replace damaged valve covers and sensors. After picking it up, the check engine light came on only a few miles from the mechanic. I took it back and they recommended taking it to Kia for a complete diagnostic workup. After a week at the dealership, they gave me an estimated repair bill of just under $8,000 and stated after all that work then engine could possibly still not work due to total engine failure because it ran out of oil. I get the oil changed on a regular basis. absolutely NO warning lights came on prior to the vehicle failing to accelerate onto a busy highway. We had five kids in the car - two of which were friends of my kids. We were lucky that no one was zooming by when we tried to merge onto the highway because the engine completely lost power. It could have been a very dangerous situation. Now, after reading literally HUNDREDS of posts and complaints stating the EXACT same issue, I'm wondering why Kia has not recalled this particular model of car. They have, however, recalled the exact same engine in different models. I'm genuinely confused as to why SO many people are having the EXACT same issue and Kia is refusing to acknowledge it's an issue on their end that they should be fixing. I have a 2016 van which is otherwise in perfect condition sitting at my house needing a completely new engine. I should not be needing the engine replaced after only 108,000 miles - of which it has been regularly services. It's absolutely infuriating. The dealership basically threw up their hands and said they couldn't do anything except replace the engine for $8,500!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540724August 25, 2023
UNKNOWN OR OTHER
Car immobilizer/Theft deterrent - The company is telling me that my KIA's VIN indicated that it does not have the immobilizer/Theft deterrent issue. We drove the car to the dealership with a backup key we made just for unlocking doors. This is a key with no chip or FOB and the car starts and ran fine. This seems to be a clear example of how the immobilizer is not working. However, they refuse to say anything other than the VIN is not on the list. How do I get any help with this? Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540827August 25, 2023
ENGINE
I was driving on 2 two lane highway and starting to go up an incline. All of a sudden the vehicle started making a low rumble type sound and even though my foot was on the accelerator, the vehicle would not continue to drive. Everything basically stopped working. I was able to pull over onto the shoulder and put the vehicle in park. The engine light started blinking and then several lights started coming on. I turned the vehicle off for a few minutes and the restarted. Same thing happened. The engine light came on and the vehicle would not go after I put it in drive. Same rumble as well. I was able to get it towed to a trusted independent mechanic. After checking out the vehicle, he found there was no oil. What? We get it serviced on a regular basis and wasn't due for an oil change. There was NO WARNING LIGHT to alert me that the oil was gone. This ruined our engine. Our mechanic stated Motor is bad, no compression on 2 4 6 bank of engine. There was only 126,xxx miles on this vehicle. I am beyond upset as the vehicle is still in great condition and will now have to spend almost $5,000 on a replacement engine with 100,000 plus $1,000 in labor. This is unacceptable!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540192August 22, 2023
UNKNOWN OR OTHER
Spontaneously combusted, caught on fire and my family had to evacuate before they burned to death
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11539097August 17, 2023
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537443August 9, 2023
TIRES:TREAD/BELT
The contact owns a 2021 Kia Sedona equipped with Kumho Tires, Tire Line: Crugen, Tire Size :235/65/R17, DOT Number: (N/A). The contact stated that while driving 80 MPH, there was an abnormal vibration coming from the tires. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of tread separation to the driver’s and passenger’s side rear tires. The tires were replaced. The tires were the original tires. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536638August 5, 2023
SUSPENSION
I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it has rusted so much that a failure was imminent. I also discovered that the sun-frame mount for mounting the control arm to the sub-frame so badly rusted that it was unsafe to attempt a repair, as it would break away in short order if I were to replace the control arm and drive the van. While deciding what to do with the van I was storing it in my barn. Within a few weeks, I discovered the front passenger tire was flat. It too was impaled when the strut spring broke and poked a hole in the sidewall. I was really lucky that I was driving on a road, as serious crash could have occurred. If this failed while driving, loss of control would have occurred. I consider this a major safety issue and may be present in other Sedonas without the owners' knowledge. I contacted the dealer that I purchased the vehicle from and was told they could do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536682August 5, 2023
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536471August 4, 2023
ENGINE
Engine caught fire while traveling on the highway. It was towed to the dealer. Dealer told us that engine failure and fire had been caused by oil leak, which occurred even with us bringing the car in for routine maintenance regularly and as recommended by Kia. Yes, our safety was put at risk as our engine failed and caught fire while we were traveling at high speed on a highway. There was no warning prior to this happening, and I had just brought the car into the dealer for routine maintenance within two weeks prior to the fire. With that said, I had been bringing the car to the dealer for routine maintenance regularly and bringing to their attention that the "low oil" warning light would appear intermittently, which it should not have done as I WAS bringing the car in for regular maintenance and oil changes. They did not seem to feel that that was an issue and would replenish the oil and send us on our way.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11536475August 4, 2023
ENGINE
The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536542August 4, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Sedona. The contact stated while driving approximately 35 MPH she had observed that the temperature gauge needle was in the "red" zone. The contact pulled over and let the vehicle cool down. The contact later drove the vehicle to an independent mechanic who diagnosed the vehicle and found that the "relay" switch needed to be replaced. The mechanic also observed an engine oil leak and noticed that the head gasket had been blown and needed to be replaced. Additionally, the mechanic noticed that the bolts that secured the head gasket were improperly torqued down and had damaged the head and needed to be re-threaded. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536552August 4, 2023
ENGINE
I was driving down the freeway at 65mph when the engine died. Had to pull over in side of freeway. No previous problems or check engine lights. Regular maintenance has been done on the van. The 3.3L engine died without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533810July 22, 2023
ENGINE, UNKNOWN OR OTHER
While driving down the road, the car started sputtering and smoking. There were no warning lights on the dash, or irregular readings. My son pulled over and flames were coming from underneath the vehicle. Upon immediate inspection, there was an oil trail in the road behind the vehicle and pieces of the rod and oil pan. They said it looked like the engine threw a rod, damaging the oil pan, and causing the fire. We are still awaiting an independent inspection and solution from Kia, but they’re taking their time. Thankfully my son was able to exit the vehicle quickly and safely.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11533342July 19, 2023
ENGINE
My car was at a stop sign. Upon accelerating after the stop, the engine stopped working without any warning. There were no warning indicators that there was a problem prior to the car ceasing to work. Itook the car to my usual mechanic and he indicated that the engine would need to be replaced. In his assessment, at only 68,800 miles, the engine should not have been an issue. The car has been at a local dealership for a week now, and I am waiting to hear their assessment of this situation. The car stopped directly in the middle of an intersection, and prior to this we were on the a highway. This would have been a much more significant issue had it stopped in the middle of the highway. Additionally as there were no warning lights prior to the issue, a driver would have no indication that there is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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